Choose Your Experience

Research Core

CustomerXM

EmployeeXM

Master the skills needed for experience management. 

Customizing Your Project
Customizing Your Project
Explore the advanced tools and features that allow you to tailor the survey experience of your respondents and improve your response collection.
FREE
22 min
sections-3experience-researchfeaturedSurvey Termination OptionsLoop & MergeEmbedded DataScoringEnd of SurveyQuotasScreenoutsAuthenticatorBranch LogicAuthentication OptionsMath OperationsVariable TypeRandomizerTable of Contents
Finalizing Your Project
Finalizing Your Project
Learn how to optimize your participants' survey experiences by sharing, translating, and styling your projects.
FREE
21 min
sections-3experience-researchfeaturedThemesFiles LibraryGeneral SettingsAutosave EditsTranslation EditorSurvey LibraryRestoring QuestionSurvey PublishingGraphics LibraryProject NotesTranslation ImportsSurvey VersionMessage TranslationAnswer Choice Rich Content EditorSharing ProjectsQuestion Rich Content EditorMessage LibraryAdvanced Styling
Collecting Feedback
Collecting Feedback
Learn how to manage contacts and distribute your survey through different channels to engage your audience and drive response rates.
FREE
22 min
sections-5experience-researchfeaturedContact ListsSurvey Invitation via SMSAnonymous LinkInbound AccessReminder and Thank You EmailsEmail DistributionDistribution Metrics2-Way SMSAnonymous Survey OptionsInline Email QuestionOffline AppContact List Triggers
Understanding Your Feedback
Understanding Your Feedback
Explore the different ways to view and organize your data through managing results, recoding values, and exporting responses.
FREE
20 min
sections-3experience-researchfeaturedResponses In ProgressExport OptionsData ImporterData Table FilterRecorded ResponsesData FormatSurvey DataData TableRecode ValuesVariable NamingReport FiltersVisualization TypeSharing ReportsReport PagesVisualizations
Analyzing Your Feedback
Analyzing Your Feedback
Manage your data set to make analysis easy by filtering, exporting raw data, using Stats iQ and Text iQ, editing responses, and creating new variables.
FREE
53 min
sections-3experience-researchfeaturedRelate CardKey VariablesDescribe CardExporting & Printing WorkspacesFiltersBucketing Variable CreationFormula Variable CreationPivot TablesRegression CardDiagnostic ChartsSharing WorkspacesText TopicsAdding and Subtracting VariablesLogic Variable CreationComplex Search CriteriaWorkspace ManagementVariable SettingsResponse EditingCustom FieldsVariable WeightsWeights in Reports
Reporting Your Feedback
Reporting Your Feedback
Customize data visualizations with graphs and tables that display aggregate data in a comprehensive, shareable report.
FREE
7 min
sections-1experience-researchfeaturedExport OptionsVisualizationsVisualization TypesReports FiltersAdvanced ReportsPublic ReportsData Sources
Customizing Your Project
Customizing Your Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual customer.
FREE
9 min
sections-2experience-customerfeaturedSurvey Termination OptionsEmbedded DataEnd of SurveyBranch LogicRandomizerRetroactive Embedded Data
Finalizing Your Project
Finalizing Your Project
Ensure you are ready for distribution by reviewing, localizing, and styling your project.
FREE
21 min
sections-3experience-customerfeaturedThemesFiles LibraryGeneral SettingsAutosave EditsTranslation EditorSurvey LibraryRestoring QuestionSurvey PublishingGraphics LibraryProject NotesTranslation ImportsSurvey VersionMessage TranslationAnswer Choice Rich Content EditorSharing ProjectsQuestion Rich Content EditorMessage LibraryAdvanced Styling
Automating Follow Ups
Automating Follow Ups
Notify your team when a customer interaction requires follow-up by utilizing Actions & Tasks.
FREE
7 min
sections-1experience-customerFilters and ToolsReaching out to CustomersAction ConditionsEmail TasksTicket TasksInteracting with Tickets
Collecting Feedback
Collecting Feedback
Launch your project successfully by determining the appropriate distribution channel.
FREE
37 min
sections-6experience-customerfeaturedContact ListsAnonymous LinkReminder and Thank You EmailsEmail DistributionDistribution MetricsAnonymous Survey OptionsInline Email QuestionContact FrequencyAutomatic DeduplicationCreating Mailing ListsList SamplingFiltering ContactsAdding Embedded DataDirectory OptionsEditing Individual ContactsCreating a New InterceptCreative OptionsIntercept OptionsWebsite Feedback StatsThe Intercept BookmarkletBuilding a New CreativeAdding Intercept Display LogicWebsite Feedback CodeMultiple Action SetsCreating a Website Feedback ProjectEditing the Creative
Understanding Your Feedback
Understanding Your Feedback
Learn to correctly interpret your data by understanding how feedback is displayed in Data & Analysis.
FREE
11 min
sections-2experience-customerfeaturedResponses In ProgressExport OptionsData ImporterData Table FilterRecorded ResponsesData FormatSurvey DataData TableRecode ValuesVariable Naming
Analyzing Your Feedback
Analyzing Your Feedback
Ensure you are getting the most out of your dataset by utilizing the Data and Analysis tab, Text iQ, and Stats iQ to delve into your responses.
FREE
74 min
sections-3experience-customerfeaturedRelate CardKey VariablesDescribe CardExporting & Printing WorkspacesFiltersBucketing Variable CreationFormula Variable CreationPivot TablesRegression CardDiagnostic ChartsSharing WorkspacesText TopicsAdding and Subtracting VariablesLogic Variable CreationComplex Search CriteriaWorkspace ManagementVariable SettingsResponse EditingCustom FieldsVariable WeightsWeights in Reports
Reporting Your Feedback
Reporting Your Feedback
Design and customize dashboards that showcase your data in an easily digestible format for your internal teams.
FREE
45 min
sections-4experience-customerfeaturedAdding Embedded DataRecode ValuesWidget TypesSharing with Non-Qualtrics UsersSharing for Brand AdminsCreating Dashboard PagesSharing with UsersSelecting a Field TypeMapping Multiple SurveysAdding UsersDashboard CreationRolesBuilding New WidgetsMapping a SurveySearching Users
Configuring Your Project
Configuring Your Project
Create an engaging employee experience project by discovering how to build projects, questions types, and how to use basic logic.
FREE
28 min
sections-3experience-employeefeaturedTabsMy Project PageText Entry QuestionCustom ValidationMatrix Table QuestionPiped TextFoldersBlocksTiming QuestionAnswer RandomizationMultiple Choice QuestionMeta Info QuestionDisplay LogicPreview SurveySkip LogicForce Response ValidationDescriptive Text QuestionAutomatic ChoicesQuestion RandomizationOther ValidationOrg HierarchySlider QuestionRank Order QuestionSide by Side Question
Customizing Your Project
Customizing Your Project
Increase survey response rates and avoid survey fatigue by discovering how to use advanced features to tailor the survey experience to each employee.
FREE
10 min
sections-2experience-employeefeaturedSurvey Termination OptionsEmbedded DataScoringEnd of SurveyBranch LogicRetroactive Embedded DataScoring Categories
Finalizing Your Project
Finalizing Your Project
Ensure the optimal survey experience for participants by learning how to review, localize, and style your project.
FREE
23 min
sections-3experience-employeefeaturedThemesFiles LibraryGeneral SettingsAutosave EditsTranslation EditorSurvey LibraryRestoring QuestionSurvey PublishingGraphics LibraryProject NotesTranslation ImportsSurvey VersionMessage TranslationAnswer Choice Rich Content EditorSharing ProjectsQuestion Rich Content EditorMessage LibraryAdvanced Styling
Collecting Feedback
Collecting Feedback
Drive survey response rates by learning how to efficiently manage, distribute to, and communicate with, your participants.
FREE
15 min
sections-4experience-employeefeaturedAnonymous LinkEmail DistributionAnonymous Survey OptionsInline Email QuestionEvaluator OptionsReportsHierarchy ManagementEvaluator ManagementAccess PortalsSubject OptionsEvaluationsHierarchy TypesEvaluator NominationsManager OptionsSubject ManagementParticipant ListImportsHierarchy CreationNomination CriteriaHierarchy ValidationInstruction MessagesInvite EmailsMessages OptionsReminder Messages
Understanding Your Feedback
Understanding Your Feedback
Learn how to interpret your response data and better prepare it for further analysis by managing responses, using filters, and exporting raw data.
FREE
9 min
sections-2experience-employeefeaturedResponses In ProgressExport OptionsData ImporterData Table FilterRecorded ResponsesData FormatSurvey DataData Table
Analyzing Your Feedback
Analyzing Your Feedback
Ensure you are getting the most out of your dataset by utilizing the Data and Analysis tab, Text iQ, and Stats iQ to delve into your responses.
FREE
57 min
sections-3experience-employeefeaturedRelate CardKey VariablesDescribe CardExporting & Printing WorkspacesFiltersBucketing Variable CreationFormula Variable CreationPivot TablesRegression CardDiagnostic ChartsSharing WorkspacesText TopicsAdding and Subtracting VariablesLogic Variable CreationComplex Search CriteriaWorkspace ManagementVariable SettingsResponse EditingCustom Fields
Reporting Your Feedback
Reporting Your Feedback
Drive organization-wide adoption of dashboards and reports by learning how to create comprehensive charts, graphs, and tables.
FREE
43 min
sections-4experience-employeefeaturedThemesSharing ReportsVisualizationsVisualization TypesReports FiltersAdvanced ReportsData SourcesWidget TypesDashboard CreationRolesEmailing Role MembersAction PlanningPaginated TablesOrg Hierarchy FiltersSummary WidgetPage Level FiltersText ExportsDashboard SettingsComparisonsCSV BenchmarksPercentile BenchmarksField TypesAction Planning WidgetWord Cloud WidgetsProject MapperCategoriesComparison BenchmarksScalesEngagement WidgetsDashboard AccessPage InformationParticipation WidgetsPagesWidgets
Implementing a Website Feedback Program
Gauge your customers’ feelings about your website by asking for feedback as they browse your site.
FREE
25 min
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Designing a World-Class Brand Tracking Study
Learn how to build a comprehensive survey that identifies consumer's attitudes towards your brand, then develop the best next steps for your organization.
FREE
21 min
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Designing EX Dashboards to Drive Change
Drive organization-wide adoption of employee experience dashboards by learning to tailor the presented data for each stakeholder.
FREE
33 min
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Launching Your Engagement Survey
Increase survey response rates by discovering the optimal time to launch your survey, and how to effectively communicate with all stakeholders.
FREE
34 min
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Designing Your Engagement Survey
Discover employee engagement insights by learning what metrics to collect, what questions to ask, and how to best avoid survey bias.
FREE
30 min
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Designing a Relational Study
Designing a Relational Study
Develop a relational study that aids your organization in better understanding the ongoing relationships that customers have with you and what drives them.
FREE
38 min
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Building And Distributing a CX Survey
Building And Distributing a CX Survey
Learn how to build and distribute a study so that customers have the opportunity to voice their perceptions and feelings about your organization.
FREE
34 min
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Designing a Digital Study
Designing a Digital Study
Gauge customer experiences with your website and app by collecting feedback as customers browse.
FREE
31 min
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Designing a Transactional Study
Designing a Transactional Study
Develop a relational study that aids your organization in better understanding the ongoing relationships that customers have with you and what drives them.
FREE
37 min
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Designing Outer Loop Feedback Systems
Designing Outer Loop Feedback Systems
Align program reviews with management reporting cycles to enable a cross-functional voice on processes and policies that impact customer experience.
FREE
28 min
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Sampling the Right Audience
Sampling the Right Audience
Ensure you distribute your survey to the optimal number of respondents from the right audience so you can be confident in your data.
FREE
30 min
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Driving Response Rates
Driving Response Rates
Obtain the data you need by implementing survey design and distribution methods that drive high response rates.
FREE
27 min
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Minimizing Survey Fatigue and Bias
Minimizing Survey Fatigue and Bias
Implement survey design best practices to collect high quality data by minimizing bias and respondent survey fatigue.
FREE
33 min
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Applying Best Practices in Questionnaire Design
Applying Best Practices in Questionnaire Design
Master the art of survey building by implementing fundamental best practices that all researchers must know in order to collect high quality data.
FREE
28 min
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Designing a Research Process
Designing a Research Process
Guide your organization towards insights by breaking down problems to define research questions that can be solved with Qualtrics.
FREE
16 min
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Building and Sharing a Dashboard
Building and Sharing a Dashboard
Learn how to use Qualtrics to build a beautiful dashboard the effectively communicates insights from your CX programs to your entire organization.
FREE
72 min
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Designing a CX Dashboard for Employees
Designing a CX Dashboard for Employees
Build a dashboard tailored for your organization that gives managers the tools they need to coach their reports to better meet customer needs and employees the tools they need to understand their strengths and weaknesses.
FREE
62 min
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Designing a CX Dashboard for Executives
Designing a CX Dashboard for Executives
Build a dashboard tailored for your organization that allows executives to quickly understand trends in organizational metrics and allows for the ability to dive deeper if needed.
FREE
56 min
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Implementing Inner Loop Feedback Systems
Implementing Inner Loop Feedback Systems
Gauge your customers’ feelings about your website by asking for feedback as they browse your site.
FREE
42 min
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Designing Inner Loop Feedback Systems
Designing Inner Loop Feedback Systems
Learn how to design closed-loop feedback programs that ensure the right employees follow up with customers at every crucial moment in their journey.
FREE
39 min
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Using Stats iQ to Analyze Data
Using Stats iQ to Analyze Data
Use Stats iQ to explore your customer data, discover relationships between drivers, and create new variables.
FREE
41 min
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Introducing Closed Loop Feedback
Introducing Closed Loop Feedback
Discover an integral part of best-in-class CX programs by learning what constitutes a successful and systematic closed-loop feedback process.
FREE
22 min
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Using Text iQ to Analyze Feedback
Using Text iQ to Analyze Feedback
Use Text iQ to form topics to understand what matters most to customers and take meaningful action.
FREE
38 min
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Using Stats iQ to Identify Key Drivers
Using Stats iQ to Identify Key Drivers
Take what you know about Stats iQ and apply it to go deeper with regression to discover what drives your key outcomes.
FREE
33 min
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Communicating Findings Effectively
Communicating Findings Effectively
Compile your findings from your analysis and create effective action plans, reports, and dashboards.
FREE
26 min
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Understanding Customer Data
Understanding Customer Data
Planning your analysis and learn how to track trends and collect insights by viewing your organizations’ dashboards.
FREE
22 min
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Launching Your Onboarding Survey
Launching Your Onboarding Survey
Reach out to new employees at key milestones by automating the launch of your onboarding survey and making it easy to capture the feedback you need.
FREE
21 min
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Designing Your Onboarding Survey
Designing Your Onboarding Survey
Gather onboarding experience insights by collecting relevant metrics, asking the right questions, and avoiding survey bias.
FREE
30 min
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Launching Your Exit Survey
Launching Your Exit Survey
Keep employees longer at your organization by triggering an exit survey before they leave to identify the key reasons for attrition.
FREE
22 min
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Designing Your Exit Survey
Designing Your Exit Survey
Find out why employees are leaving the organization and reduce attrition rates by collecting relevant metrics, asking the right questions, and avoiding survey bias.
FREE
35 min
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Introduction to PX Research
Introduction to PX Research
Discover how including customer feedback can help design products your customers want, iterate feature improvements, and build loyal customers.
FREE
14 min
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Prioritizing Ideas
Prioritizing Ideas
Learn how to identify and prioritize product ideas to improve your organization's offering.
FREE
26 min
sections-3experience-researchMaxDiff AnalysisCard Sort AnalysisNeeds-Based Analysis
Defining Concepts with Conjoint
Defining Concepts with Conjoint
Learn how to inform your product's development with conjoint analysis prior to building to customer specifications.
FREE
36 min
sections-5experience-researchConjointSimulator
Refining Through Concept Testing
Refining Through Concept Testing
Elevate your product concepts to best optimize them to match the needs of your customers and inform your go-to-market strategy.
FREE
16 min
sections-4experience-researchConcept Test
Preparing Your Product for Launch
Preparing Your Product for Launch
Learn how to ready your product for launch by getting feedback on naming ideas, optimizing pricing, and testing your ads.
FREE
25 min
sections-4experience-researchGabor GrangerConjointVan Westendorp
Establishing a Product Design Feedback Cycle
Establishing a Product Design Feedback Cycle
Create an iterative product design cycle at your company and capture actionable feedback for ongoing product improvements.
FREE
10 min
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Architecting Your Employee Feedback Program
Architecting Your Employee Feedback Program
Prioritize and measure key touchpoints along the employee lifecycle to maximize the value your employees bring to the organization.
FREE
13 min
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Learn to Use Qualtrics Research Core
Learn to Use Qualtrics Research Core
Become a Research Expert by learning to use Qualtrics product.
7 Peaks
sections-3sections-5sections-1experience-researchfeaturedTabsFile Upload QuestionMy Project PageText Entry QuestionCustom ValidationMatrix Table QuestionPiped TextFoldersBlocksTiming QuestionAnswer RandomizationMultiple Choice QuestionQuestion ImportMeta Info QuestionDisplay LogicDefault ChoicesCaptcha QuestionPreview SurveySkip LogicNet Promoter Score® QuestionForce Response ValidationDescriptive Text QuestionAutomatic ChoicesQuestion RandomizationCarry ForwardOther ValidationSurvey Termination OptionsLoop & MergeEmbedded DataScoringEnd of SurveyQuotasScreenoutsAuthenticatorBranch LogicAuthentication OptionsMath OperationsVariable TypeRandomizerTable of ContentsContact ListsSurvey Invitation via SMSAnonymous LinkInbound AccessReminder and Thank You EmailsEmail DistributionDistribution Metrics2-Way SMSAnonymous Survey OptionsInline Email QuestionOffline AppContact List TriggersThemesFiles LibraryGeneral SettingsAutosave EditsTranslation EditorSurvey LibraryRestoring QuestionSurvey PublishingGraphics LibraryProject NotesTranslation ImportsSurvey VersionMessage TranslationAnswer Choice Rich Content EditorSharing ProjectsQuestion Rich Content EditorMessage LibraryAdvanced StylingResponses In ProgressExport OptionsData ImporterData Table FilterRecorded ResponsesData FormatSurvey DataData TableRecode ValuesVariable NamingReport FiltersVisualization TypeSharing ReportsReport PagesVisualizationsRelate CardKey VariablesDescribe CardExporting & Printing WorkspacesFiltersBucketing Variable CreationFormula Variable CreationPivot TablesRegression CardDiagnostic ChartsSharing WorkspacesText TopicsAdding and Subtracting VariablesLogic Variable CreationComplex Search CriteriaWorkspace ManagementVariable SettingsResponse EditingCustom FieldsVariable WeightsWeights in ReportsVisualization TypesReports FiltersAdvanced ReportsPublic ReportsData Sources
Learn to Use Qualtrics Customer Experience
Learn to Use Qualtrics Customer Experience
Become a Customer Experience Expert by learning best practice and the Qualtrics product.
8 Peaks
sections-3sections-2sections-6sections-4sections-1experience-customerfeaturedTabsMy Project PageText Entry QuestionCustom ValidationMatrix Table QuestionPiped TextFoldersBlocksAnswer RandomizationMultiple Choice QuestionDisplay LogicDefault ChoicesCaptcha QuestionPreview SurveySkip LogicNet Promoter Score® QuestionForce Response ValidationDescriptive Text QuestionAutomatic ChoicesQuestion RandomizationCarry ForwardOther ValidationSurvey Termination OptionsEmbedded DataEnd of SurveyBranch LogicRandomizerRetroactive Embedded DataFilters and ToolsReaching out to CustomersAction ConditionsEmail TasksTicket TasksInteracting with TicketsContact ListsAnonymous LinkReminder and Thank You EmailsEmail DistributionDistribution MetricsAnonymous Survey OptionsInline Email QuestionContact FrequencyAutomatic DeduplicationCreating Mailing ListsList SamplingFiltering ContactsAdding Embedded DataDirectory OptionsEditing Individual ContactsCreating a New InterceptCreative OptionsIntercept OptionsWebsite Feedback StatsThe Intercept BookmarkletBuilding a New CreativeAdding Intercept Display LogicWebsite Feedback CodeMultiple Action SetsCreating a Website Feedback ProjectEditing the CreativeThemesFiles LibraryGeneral SettingsAutosave EditsTranslation EditorSurvey LibraryRestoring QuestionSurvey PublishingGraphics LibraryProject NotesTranslation ImportsSurvey VersionMessage TranslationAnswer Choice Rich Content EditorSharing ProjectsQuestion Rich Content EditorMessage LibraryAdvanced StylingResponses In ProgressExport OptionsData ImporterData Table FilterRecorded ResponsesData FormatSurvey DataData TableRecode ValuesVariable NamingRelate CardKey VariablesDescribe CardExporting & Printing WorkspacesFiltersBucketing Variable CreationFormula Variable CreationPivot TablesRegression CardDiagnostic ChartsSharing WorkspacesText TopicsAdding and Subtracting VariablesLogic Variable CreationComplex Search CriteriaWorkspace ManagementVariable SettingsResponse EditingCustom FieldsVariable WeightsWeights in ReportsWidget TypesSharing with Non-Qualtrics UsersSharing for Brand AdminsCreating Dashboard PagesSharing with UsersSelecting a Field TypeMapping Multiple SurveysAdding UsersDashboard CreationRolesBuilding New WidgetsMapping a SurveySearching Users
Learn to Use Qualtrics Employee Experience
Learn to Use Qualtrics Employee Experience
Become an Employee Engagement (EE) and Employee Lifecycle (EL) Expert by learning the Qualtrics product.
7 Peaks
sections-3sections-2sections-4experience-employeefeaturedTabsMy Project PageText Entry QuestionCustom ValidationMatrix Table QuestionPiped TextFoldersBlocksTiming QuestionAnswer RandomizationMultiple Choice QuestionMeta Info QuestionDisplay LogicPreview SurveySkip LogicForce Response ValidationDescriptive Text QuestionAutomatic ChoicesQuestion RandomizationOther ValidationOrg HierarchySlider QuestionRank Order QuestionSide by Side QuestionSurvey Termination OptionsEmbedded DataScoringEnd of SurveyBranch LogicRetroactive Embedded DataScoring CategoriesAnonymous LinkEmail DistributionAnonymous Survey OptionsInline Email QuestionEvaluator OptionsReportsHierarchy ManagementEvaluator ManagementAccess PortalsSubject OptionsEvaluationsHierarchy TypesEvaluator NominationsManager OptionsSubject ManagementParticipant ListImportsHierarchy CreationNomination CriteriaHierarchy ValidationInstruction MessagesInvite EmailsMessages OptionsReminder MessagesThemesFiles LibraryGeneral SettingsAutosave EditsTranslation EditorSurvey LibraryRestoring QuestionSurvey PublishingGraphics LibraryProject NotesTranslation ImportsSurvey VersionMessage TranslationAnswer Choice Rich Content EditorSharing ProjectsQuestion Rich Content EditorMessage LibraryAdvanced StylingResponses In ProgressExport OptionsData ImporterData Table FilterRecorded ResponsesData FormatSurvey DataData TableSharing ReportsVisualizationsRelate CardKey VariablesDescribe CardExporting & Printing WorkspacesFiltersBucketing Variable CreationFormula Variable CreationPivot TablesRegression CardDiagnostic ChartsSharing WorkspacesText TopicsAdding and Subtracting VariablesLogic Variable CreationComplex Search CriteriaWorkspace ManagementVariable SettingsResponse EditingCustom FieldsVisualization TypesReports FiltersAdvanced ReportsData SourcesWidget TypesDashboard CreationRolesEmailing Role MembersAction PlanningPaginated TablesOrg Hierarchy FiltersSummary WidgetPage Level FiltersText ExportsDashboard SettingsComparisonsCSV BenchmarksPercentile BenchmarksField TypesAction Planning WidgetWord Cloud WidgetsProject MapperCategoriesComparison BenchmarksScalesEngagement WidgetsDashboard AccessPage InformationParticipation WidgetsPagesWidgets
Configuring Your Project
Configuring Your Project
Develop a comprehensive research project by learning how to create questions and answer choices as well as how to apply basic logic to them.
FREE
25 min
sections-3experience-researchfeaturedTabsFile Upload QuestionMy Project PageText Entry QuestionCustom ValidationMatrix Table QuestionPiped TextFoldersBlocksTiming QuestionAnswer RandomizationMultiple Choice QuestionQuestion ImportMeta Info QuestionDisplay LogicDefault ChoicesCaptcha QuestionPreview SurveySkip LogicNet Promoter Score® QuestionForce Response ValidationDescriptive Text QuestionAutomatic ChoicesQuestion RandomizationCarry ForwardOther Validation
Research Methodology
Ensure your research project is methodologically sound by learning the basics of survey methodology and how to apply it.
5 Peaks
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Configuring Your Project
Configuring Your Project
Learn survey building fundamentals by creating questions and answer choices that engage customers.
FREE
25 min
sections-3experience-customerfeaturedTabsMy Project PageText Entry QuestionCustom ValidationMatrix Table QuestionPiped TextFoldersBlocksAnswer RandomizationMultiple Choice QuestionDisplay LogicDefault ChoicesCaptcha QuestionPreview SurveySkip LogicNet Promoter Score® QuestionForce Response ValidationDescriptive Text QuestionAutomatic ChoicesQuestion RandomizationCarry ForwardOther Validation
Acting on CX Feedback
Learn how to improve your data analytics and driver analysis skills by using Qualtrics iQ
5 Peaks
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Designing CX Surveys
Build surveys that check in on your customers an understand their experiences with your organization.
4 Peaks
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Visualizing CX Insights
Learn how to build dashboards that visualize your CX data and inspire stakeholders to take action.
3 Peaks
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Closed Loop Feedback
Build a closed loop feedback program that changes how your organization looks at customer relationships.
4 Peaks
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Website Feedback Program
Gauge your website's performance by asking for feedback as they browse your site.
1 Peak
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Product Research
Learn how to incorporate customer feedback during the product development process.
6 Peaks
sections-3sections-5sections-4experience-researchxz-newMaxDiff AnalysisGabor GrangerCard Sort AnalysisConcept TestNeeds-Based AnalysisConjointSimulatorVan Westendorp
Becoming an Effective Brand Administrator
Learn about the skills and tools that will help you manage your organization’s Qualtrics users.
FREE
27 min
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Research Administration
Learn how to execute on administrative tasks in your Qualtrics license.
1 Peak
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Increasing Workplace Productivity with Qualtrics
Engage more employees with Qualtrics around the office by creating shared registration forms, coordinating schedules for team events, testing knowledge with quizzes, and more.
FREE
38 min
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Employee Lifecycle
Learn how to take your Employee Experience program beyond Engagement by measuring other crucial lifecycle moments, specifically onboarding and exit.
5 Peaks
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Annual Engagement Program
Discover how to gather, and strategically act on, engagement data from your employees.
3 Peaks
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Research Core Fundamentals
Learn how to make your work day more efficient by utilizing Qualtrics for your everyday tasks.
1 Peak
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Brand Research
Learn to drive strong brand performance by identifying consumer feelings.
1 Peak
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