Managing a Customer Directory for Distribution

Managing a Customer Directory for Distribution

Learn to effectively communicate with your customers by creating and maintaining a singular platform for contacts.

Curriculum1 H 30 MIN

  • XM Directory Administration
  • Managing the XM Directory 13 min
  • Configuring Your Customer Directory
  • Creating Mailing Lists 13 min
  • Governing Contacts in Lists 10 min
  • Using the Directory Contacts Tab 8 min
  • Distributing Survey Projects
  • Connecting XM Directory to a Survey 12 min
  • Link Types 4 min
  • Directory Distributions 7 min
  • SMS Distributions 4 min
  • Additional Distribution Channels 2 min
  • Challenge: Distributing a Survey 7 min
  • Module Quiz
  • Module Quiz: Managing a Customer Directory for Distribution 10 min

Curriculum1 H 30 MIN

  • XM Directory Administration
  • Managing the XM Directory 13 min
  • Configuring Your Customer Directory
  • Creating Mailing Lists 13 min
  • Governing Contacts in Lists 10 min
  • Using the Directory Contacts Tab 8 min
  • Distributing Survey Projects
  • Connecting XM Directory to a Survey 12 min
  • Link Types 4 min
  • Directory Distributions 7 min
  • SMS Distributions 4 min
  • Additional Distribution Channels 2 min
  • Challenge: Distributing a Survey 7 min
  • Module Quiz
  • Module Quiz: Managing a Customer Directory for Distribution 10 min

Choose Your Experience

 

CoreXM

CustomerXM

EmployeeXM

BrandXM

ProductXM

Institute

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