Reporting Your CX Feedback

Design and customize dashboards that showcase your data in an easily digestible format for your internal teams.

Curriculum56 min

Referencing Survey Data to Prepare a Dashboard
Creating a Dashboard Project 4 min
Mapping Survey Data 4 min
Customizing Recode Values 4 min
Visualizing Data in a Dashboard to Tell a Story
Creating Pages and Widgets 3 min
Exploring & Editing Widget Types 5 min
Reporting on Tickets and Action Plans 5 min
Creating Dashboard Notifications and Adding Benchmarks 6 min
Sharing Dashboard Access to Communicate Results
Managing Users & Roles 6 min
Sharing Dashboards 7 min
Interacting with Dashboards and Reports to Drive Action
Navigating Dashboards 4 min
Navigating Mobile Dashboards 2 min
Following Up with Customers 4 min
Following up On the Go with Customers 2 min

Curriculum56 min

Referencing Survey Data to Prepare a Dashboard
Creating a Dashboard Project 4 min
Mapping Survey Data 4 min
Customizing Recode Values 4 min
Visualizing Data in a Dashboard to Tell a Story
Creating Pages and Widgets 3 min
Exploring & Editing Widget Types 5 min
Reporting on Tickets and Action Plans 5 min
Creating Dashboard Notifications and Adding Benchmarks 6 min
Sharing Dashboard Access to Communicate Results
Managing Users & Roles 6 min
Sharing Dashboards 7 min
Interacting with Dashboards and Reports to Drive Action
Navigating Dashboards 4 min
Navigating Mobile Dashboards 2 min
Following Up with Customers 4 min
Following up On the Go with Customers 2 min