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Automating Follow Ups
Notify your team when a customer interaction requires follow-up by utilizing Actions & Tasks.
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Curriculum
7 min
Using Actions to Automate Workflows
Understanding Actions and Tasks
4 min
Action Conditions
Email Tasks
Ticket Tasks
Monitoring Actions and Follow Up
3 min
Interacting with Tickets
Reaching out to Customers
Filters and Tools
Curriculum
7 min
Using Actions to Automate Workflows
Understanding Actions and Tasks
4 min
Action Conditions
Email Tasks
Ticket Tasks
Monitoring Actions and Follow Up
3 min
Interacting with Tickets
Reaching out to Customers
Filters and Tools
gray play button