Understanding Employee Experience

Understanding Employee Experience

This unit introduces the discipline of employee experience management, explains how humans process their experiences, and explores EX in action as it helps an organization measure and improve.

Curriculum30 min

  • Welcome to this Course
  • Course Welcome 3 min
  • What is Employee Experience?
  • Defining Employee Experience 3 min
  • EX in the Context of the Human Experience Cycle 3 min
  • Managing EX isn't simply creating an Employee Survey program 2 min
  • Examples of EX in Action 7 min
  • Key Takeaways: Understanding Employee Experience 5 min
  • Test Your Knowledge 5 min

Curriculum30 min

  • Welcome to this Course
  • Course Welcome 3 min
  • What is Employee Experience?
  • Defining Employee Experience 3 min
  • EX in the Context of the Human Experience Cycle 3 min
  • Managing EX isn't simply creating an Employee Survey program 2 min
  • Examples of EX in Action 7 min
  • Key Takeaways: Understanding Employee Experience 5 min
  • Test Your Knowledge 5 min

Choose Your Experience

 

CustomerXM

EmployeeXM

BrandXM

ProductXM

DesignXM

Institute

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