Understanding Employee Experience

This unit introduces the discipline of employee experience management, explains how humans process their experiences, and explores EX in action as it helps an organization measure and improve.

Curriculum30 min

Welcome to this Course
Course Welcome 3 min
What is Employee Experience?
Defining Employee Experience 3 min
EX in the Context of the Human Experience Cycle 3 min
Managing EX isn't simply creating an Employee Survey program 2 min
Examples of EX in Action 7 min
Key Takeaways: Understanding Employee Experience 5 min
Test Your Knowledge 5 min

Curriculum30 min

Welcome to this Course
Course Welcome 3 min
What is Employee Experience?
Defining Employee Experience 3 min
EX in the Context of the Human Experience Cycle 3 min
Managing EX isn't simply creating an Employee Survey program 2 min
Examples of EX in Action 7 min
Key Takeaways: Understanding Employee Experience 5 min
Test Your Knowledge 5 min