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Closing the Loop with Patients (Platform Admin)

Leverage ticketing and case management to rapidly prioritize and respond to patient feedback

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Curriculum22 min

  • Closed-Loop Feedback Overview
  • Closed-Loop Feedback Overview 3 min
  • Building a Ticketing System
  • Understanding Workflows & Ticket Tasks 6 min
  • Workflow Run History & Notifications 3 min
  • Configuring a Ticket Management System
  • Monitoring Workflows & Follow Up 4 min
  • Setting Ticket Permissions 3 min
  • Notifications Feed Task 3 min

Curriculum22 min

  • Closed-Loop Feedback Overview
  • Closed-Loop Feedback Overview 3 min
  • Building a Ticketing System
  • Understanding Workflows & Ticket Tasks 6 min
  • Workflow Run History & Notifications 3 min
  • Configuring a Ticket Management System
  • Monitoring Workflows & Follow Up 4 min
  • Setting Ticket Permissions 3 min
  • Notifications Feed Task 3 min