Becoming an Effective Healthcare Platform Administrator
This course is designed for Healthcare Platform Administrators, who are responsible for managing users accounts and permissions, editing and distributing surveys, maintaining and sharing dashboard access, and managing a closed-loop system with patients.
5 COURSES
XM For Customer Experience
level-1-xm
On-Demand Courses
On-Demand Videos
Brand Administration
Learning Journeys
English
Patient Experience
Healthcare
Getting Started as a Organizational Leader
This course is designed for Organizational Leaders, who are responsible for monitoring results, identifying areas for improvement, and driving change in their healthcare organization.
3 COURSES
experience-customer
XM For Customer Experience
level-1-xm
On-Demand Courses
On-Demand Videos
Free
experience-default
Getting Started
Learning Journeys
English
Patient Experience
Healthcare
Getting Started as a Patient Experience Leader
This course is designed for Patient Experience Leaders, who are responsible for analyzing survey results, actioning close loop tickets to respond to feedback, and maintaining and sharing results in the form of dashboards.
4 COURSES
experience-customer
XM For Customer Experience
level-1-xm
On-Demand Courses
On-Demand Videos
Free
experience-default
Getting Started
Learning Journeys
English
Patient Experience
