The XM Operating Framework

The XM Operating Framework

Dive deeper into the XM Operating Framework to learn about the 6 XM competencies and 20 XM skills, the four characteristics of an XM culture, and the essential capabilities of XM technology.

Curriculum52 min

  • Six XM Competencies for Success
  • Six XM competencies and 20 XM skills 3 min
  • LEAD 2 min
  • REALIZE 1 min
  • ACTIVATE 1 min
  • ENLIGHTEN 2 min
  • RESPOND 1 min
  • DISRUPT 1 min
  • Summary: Six Competencies for XM Success 1 min
  • Characteristics of an XM Culture
  • What is culture? 0 min
  • Characteristics of an XM-Centric Culture 2 min
  • XM Culture: Purpose-Led 1 min
  • XM Culture: Human-Centric 1 min
  • XM Culture: Change-Minded 1 min
  • XM Culture: Evidence-Based 1 min
  • Summary: Characteristics of an XM Culture 0 min
  • Technology that Enables XM Capabilities
  • XM relies on a system of action 5 min
  • Key components of an XM Platform 21 min
  • Summary: Technology that Enables XM Capabilities 2 min
  • Key Takeaways
  • Learning Resources: The XM Operating Framework 1 min
  • Test Your Knowledge
  • Quiz: The XM Operating Framework

Curriculum52 min

  • Six XM Competencies for Success
  • Six XM competencies and 20 XM skills 3 min
  • LEAD 2 min
  • REALIZE 1 min
  • ACTIVATE 1 min
  • ENLIGHTEN 2 min
  • RESPOND 1 min
  • DISRUPT 1 min
  • Summary: Six Competencies for XM Success 1 min
  • Characteristics of an XM Culture
  • What is culture? 0 min
  • Characteristics of an XM-Centric Culture 2 min
  • XM Culture: Purpose-Led 1 min
  • XM Culture: Human-Centric 1 min
  • XM Culture: Change-Minded 1 min
  • XM Culture: Evidence-Based 1 min
  • Summary: Characteristics of an XM Culture 0 min
  • Technology that Enables XM Capabilities
  • XM relies on a system of action 5 min
  • Key components of an XM Platform 21 min
  • Summary: Technology that Enables XM Capabilities 2 min
  • Key Takeaways
  • Learning Resources: The XM Operating Framework 1 min
  • Test Your Knowledge
  • Quiz: The XM Operating Framework

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