- Course Introduction
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Welcome to this Course
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Course Outline
- Introduction to Modern Employee Experience Management
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Introduction to Modern Employee Experience Management
- Features of Modern Employee Experience Management
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Features of Modern Employee Experience Management
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Dynamic Instrumentation
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Actionable Intelligence
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Adaptive Processes
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Organizational Discipline
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Section Summary
- Evolving Towards Modern Employee Experience Management
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Evolving Towards Modern Employee Experience Management
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Focus on Moments That Matter
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Introduce Metrics Beyond Engagement
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Organize for Experience-Centric Business Operations
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Embed Systemic Diversity, Equity, and Inclusion Practices
- Course Summary
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Key Takeaways
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Assess Your Knowledge
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What Next?
Modern Employee Experience Management
Traditional EX Programs have historically demonstrated value. But EX Management is continuously evolving, providing organizations with the agility they need to respond to rapid change and drive ongoing workforce improvements. Learn the features and practices of Modern EXM that can advance the maturity of your organization's EX Programs.
Prerequisites: (recommended) Introducing Employee Experience Programs
Learning Objectives:
- Introduction: Explore the differences between traditional and modern experience management
- Theory: Identify the features of a modern employee experience program
- Practice: Learn four core practices of Modern EXM