Managing the XM Directory

Curriculum45 min

• The Importance of Managing Contacts
• Managing Contacts 5 min
• Building Your Directory
• Uploading Contacts 5 min
• DEMO: Uploading Contacts 1 min
• Establishing Directory Settings 6 min
• Creating Segments 1 min
• Launching Directory Options 4 min
• Editing Contacts
• Editing Contacts 3 min
• DEMO: Viewing Contacts and Their History 1 min
• Contact Settings & Filtering 5 min
• DEMO: Filtering 2 min
• Updating Contacts 3 min
• Building Mailing Lists
• Building Mailing Lists 3 min
• Managing Message Triggers 1 min
• DEMO: Mailing List Triggers 2 min
• List Sampling 2 min
• DEMO: List Sampling 1 min