Introducing Employee Experience Programs

Curriculum2 H 20 MIN

• Overview of Employee Experience
• Defining Employee Experience (EE & EL) 5 min
• Course Overview (EE & EL) 1 min
• The EX Maturity Model
• Outlining Five Stages of EX Maturity (EE & EL) 4 min
• Program Governance
• EX Program Ownership (EE & EL) 10 min
• Starting on the Projects Page
• Creating a Project (EE & EL) 3 min
• Managing Projects (EE & EL) 2 min
• Capturing Engagement Metrics
• Designing an Engagement Survey (EE Only) 25 min
• Capturing Lifecycle Metrics
• Overview of the Employee Lifecycle (EL Only) 1 min
• Designing an Onboarding Survey (EL Only) 30 min
• Designing an Exit Survey (EL Only) 20 min
• Building an Advanced Survey
• Piped Text (EE & EL) 3 min
• Introduction to Survey Flow (EE & EL) 3 min
• Organizing Survey Flows with Groups (EE & EL) 1 min
• Creating Pathways with Branches (EE & EL) 3 min
• Analyzing Text within the Survey Flow (EE & EL) 3 min
• Translating Surveys for a Global Audience (EE & EL) 6 min
• Automating Lifecycle Follow Ups
• Creating Actions and Tasks (EL Only) 2 min
• Email Tasks (EL Only) 17 min
• Actions Reporting (EL Only) 1 min
• Quiz
• Introducing Employee Experience Programs