Register now for Basecamp workshops at X4! Registration is open on the X4 app. Not yet purchased your ticket? It's not too late to join X4 Seattle - buy tickets HERE Close ×

Automating CX Follow Ups with Workflows and Tasks

Course 4 of 10 in Week 2 - Digital XM For Customer Experience Learning Journey

Notify your team when a customer interaction requires follow-up by utilizing Workflows & Tasks.

rate limit

Code not recognized.

About this course

Notify your team when a customer interaction requires follow-up by utilizing Workflows & Tasks.

Curriculum10 min

  • Automating Workflows
  • Navigating the Workflows Hub 2 min
  • Understanding Workflows and Tasks 4 min
  • Monitoring Workflows and Follow Up 3 min
  • End of Course 1 min

About this course

Notify your team when a customer interaction requires follow-up by utilizing Workflows & Tasks.

Curriculum10 min

  • Automating Workflows
  • Navigating the Workflows Hub 2 min
  • Understanding Workflows and Tasks 4 min
  • Monitoring Workflows and Follow Up 3 min
  • End of Course 1 min