Experience Management Professional (XMP) Certification

Description: The XMP is the premier credential that recognizes an individual’s professional experience and expertise in the discipline of experience management (XM). This certification covers the essential competencies required to effectively lead an organization’s efforts to measure and improve the core experiences of business at both strategic and tactical levels. It is hosted by the XM Institute.

The process begins by applying for certification and documenting relevant XM experience. Once approved, applicants will schedule and take an 80-question online, proctored exam. The XMP certification is valid for two years, after which XM Professionals will be able to renew.

Prerequisites: 3 years of full-time XM work experience as a practitioner or consultant, plus a four-year undergraduate degree. 5 years of XM work experience without a degree.