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The Catalog & How to Use it

The Catalog & How to Use it

This short video will show you how to use the Qualtrics Catalog to your advantage when creating new Projects.

CustomerXM level-1-xm New User On-Demand Videos Free BrandXM ProductXM EmployeeXM CoreXM DesignXM Individual Courses English learn-basics

Workflows

This short video will explain what Workflows are and how to create them.

CustomerXM level-1-xm New User On-Demand Videos Free BrandXM ProductXM EmployeeXM CoreXM DesignXM Workflows Individual Courses English learn-basics

XM Directory

This short video will explain what the XM Directory is and the advantages of using it.

CustomerXM New User On-Demand Videos Free green-cx Individual Courses English learn-basics

The Homepage & How to Use it

The Homepage & How to Use it

This short video will show you the capabilities of the Qualtrics Homepage and how to customize it to your liking.

CustomerXM level-1-xm New User On-Demand Videos Free BrandXM ProductXM EmployeeXM CoreXM DesignXM Individual Courses English learn-basics

Meet the Support Site

Meet the Support Site

This short video will explain what the Qualtrics Support Site is and when to use it.

level-1-xm New User Free Individual Courses English learn-basics

Meet the Support Portal

Meet the Support Portal

This short video will show you the Qualtrics Support Portal and how/when to access it.

level-1-xm New User Free Individual Courses English learn-basics

Meet the Qualtrics Community

Meet the Qualtrics Community

This short video will show you the Qualtrics Community and why to use it.

level-1-xm New User Free Individual Courses English learn-basics

Meet XM Basecamp

Meet XM Basecamp

This short video will show you XM Basecamp and why to use it.

level-1-xm New User Free Individual Courses learn-basics

Meet the XM Institute

Meet the XM Institute

This short video will show you XM Institute and why to use it.

level-1-xm New User Free Individual Courses learn-basics

Learn to Use Qualtrics for Research

Learn to Use Qualtrics for Research

New to Qualtrics? Start here! This video series will teach you the basics of building and distributing a survey project, as well as how to report on your research data. This content applies to Qualtrics CoreXM and DesignXM products.

experience-research featured experience-brand experience-product New User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Learning Journeys English Quick Start

Learn to Use Qualtrics Customer Experience

Learn to Use Qualtrics Customer Experience

New to Qualtrics CustomerXM? This video series will walk you through how to build and distribute surveys to your customers, as well as report on customer experience data.

experience-customer featured CustomerXM New User On-Demand Videos Free experience-default green-cx Learning Journeys English Quick Start

Learn to Use Qualtrics Employee Experience

Learn to Use Qualtrics Employee Experience

New to Qualtrics EmployeeXM? This video series will walk you through how to build and distribute surveys to your employees, as well as report on employee experience data.

experience-employee featured New User On-Demand Videos Free EmployeeXM experience-default blue-ex Learning Journeys English Quick Start

Learn to Use Qualtrics 360

Learn to Use Qualtrics 360

Launching your first Qualtrics 360 project? This video series will teach you how to design your 360 project and capture actionable feedback for your employee reviews.

experience-employee New User On-Demand Videos Free EmployeeXM experience-default blue-ex Learning Journeys English Quick Start

Qualtrics Platform Essentials Certification Journey (L1)

Qualtrics Platform Essentials Certification Journey (L1)

This certification journey is designed for anyone new to XM and Qualtrics. Prove your ability to understand XM principles, confidently execute on research projects, and report insights using the Qualtrics platform.

experience-employee experience-customer experience-research CustomerXM Certifications level-1-xm experience-brand experience-product New User On-Demand Courses Free Premium BrandXM EmployeeXM CoreXM DesignXM experience-default certification-styles Learning Journeys English proserv-foundations

XM Fundamentals Certification Journey (L1)

XM Fundamentals Certification Journey (L1)

This certification journey from Qualtrics XM Institute is designed for anyone new to Experience Management. The XM Fundamentals Certification is a credential that demonstrates an understanding of core XM principles.

Certifications level-1-xm experience-institute XM Institute certification-styles Learning Journeys English proserv-foundations

Projects vs. Programs

Projects vs. Programs

This short video will show you the difference between a project and program in Qualtrics.

CustomerXM level-1-xm New User On-Demand Videos Free BrandXM ProductXM EmployeeXM CoreXM DesignXM Individual Courses English learn-basics

Sharing Your Research Project

Sharing Your Research Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues. Applies to Qualtrics CoreXM and DesignXM products.

New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English

Understanding Your Research Feedback

Understanding Your Research Feedback

Explore the different ways to view and organize your data through managing results, recoding values, and exporting & importing response data. Applies to Qualtrics CoreXM and DesignXM products.

New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English

Customizing Your Research Project

Customizing Your Research Project

Explore the advanced tools and features that allow you to tailor the survey experience of your respondents and improve your response collection. Applies to Qualtrics CoreXM and DesignXM products.

New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses English

Configuring Your Research Project

Configuring Your Research Project

Learn survey building fundamentals by creating questions and answer choices that engage respondents. Applies to Qualtrics CoreXM and DesignXM products.

New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English

Collecting Research Feedback

Collecting Research Feedback

Learn how to manage contacts and distribute your survey through different channels to engage your target audiences and drive response rates. Applies to Qualtrics CoreXM and DesignXM products.

New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English

Reporting Your Research Feedback

Reporting Your Research Feedback

Customize data visualizations with graphs and tables that display aggregate data in a comprehensive, shareable report. Applies to the Qualtrics CoreXM product.

New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English

Sharing Your 360 Project

Sharing Your 360 Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Understanding Your 360 Feedback

Understanding Your 360 Feedback

Learn how to interpret your response data and better prepare for reporting by managing responses, using filters, and exporting raw data.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Configuring Your 360 Project

Configuring Your 360 Project

Create a multi-rater feedback project by discovering how to build projects, question types, and how to use basic logic.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Collecting 360 Feedback

Collecting 360 Feedback

Learn how to manage your participants and communicate with them to launch response collection.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Reporting Your 360 Feedback

Reporting Your 360 Feedback

Display your data by learning how to create individualized, easily digestible subject reports for your employees.

New User On-Demand Videos Free EmployeeXM blue-ex Dashboards Individual Courses English

Customizing Your 360 Project

Customizing Your 360 Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Configuring Your CX Project

Configuring Your CX Project

Learn survey building fundamentals by creating questions and answer choices that engage customers.

CustomerXM New User On-Demand Videos Free green-cx Individual Courses English

Customizing Your CX Project

Customizing Your CX Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual customer and styling your project with appropriate branding.

CustomerXM New User On-Demand Videos Free green-cx Embedded Data Individual Courses English

Understanding Your CX Feedback

Understanding Your CX Feedback

Learn to correctly interpret your data by understanding how feedback is displayed in Data & Analysis.

CustomerXM New User On-Demand Videos Free green-cx Individual Courses English

Automating CX Follow Ups

Automating CX Follow Ups

Notify your team when a customer interaction requires follow-up by utilizing Workflows & Tasks.

CustomerXM New User On-Demand Videos Free green-cx Workflows Individual Courses English

Reporting Your CX Feedback

Reporting Your CX Feedback

Design and customize dashboards that showcase your data in an easily digestible format for your internal teams.

CustomerXM New User On-Demand Videos Free green-cx Dashboards Individual Courses English

Sharing Your CX Project

Sharing Your CX Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.

CustomerXM New User On-Demand Videos Free green-cx Individual Courses English

Collecting CX Feedback

Collecting CX Feedback

Launch your project successfully by determining the appropriate distribution channel.

CustomerXM New User On-Demand Videos Free green-cx XM Directory Individual Courses English

Understanding Your EX Feedback

Understanding Your EX Feedback

Learn how to interpret your response data and better prepare it for further analysis by managing responses, using filters, and exporting raw data.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Reporting Your EX Feedback

Reporting Your EX Feedback

Drive organization-wide adoption of dashboards and reports by learning how to create comprehensive charts, graphs, and tables.

New User On-Demand Videos Free EmployeeXM blue-ex Dashboards Individual Courses English

Configuring Your EX Project

Configuring Your EX Project

Create an engaging employee experience project by discovering how to build projects, questions types, and how to use basic logic.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Sharing Your EX Project

Sharing Your EX Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Collecting EX Feedback

Collecting EX Feedback

Drive survey response rates by learning how to efficiently manage, distribute to, and communicate with, your participants.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Customizing Your EX Project

Customizing Your EX Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.

New User On-Demand Videos Free EmployeeXM blue-ex Embedded Data Individual Courses English

Sharing Your Research Project

Sharing Your Research Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues. Applies to Qualtrics CoreXM and DesignXM products.

New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English

Understanding Your Research Feedback

Understanding Your Research Feedback

Explore the different ways to view and organize your data through managing results, recoding values, and exporting & importing response data. Applies to Qualtrics CoreXM and DesignXM products.

New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English

Customizing Your Research Project

Customizing Your Research Project

Explore the advanced tools and features that allow you to tailor the survey experience of your respondents and improve your response collection. Applies to Qualtrics CoreXM and DesignXM products.

New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses English

Configuring Your Research Project

Configuring Your Research Project

Learn survey building fundamentals by creating questions and answer choices that engage respondents. Applies to Qualtrics CoreXM and DesignXM products.

New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English

Collecting Research Feedback

Collecting Research Feedback

Learn how to manage contacts and distribute your survey through different channels to engage your target audiences and drive response rates. Applies to Qualtrics CoreXM and DesignXM products.

New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English

Reporting Your Research Feedback

Reporting Your Research Feedback

Customize data visualizations with graphs and tables that display aggregate data in a comprehensive, shareable report. Applies to the Qualtrics CoreXM product.

New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English

Sharing Your 360 Project

Sharing Your 360 Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Understanding Your 360 Feedback

Understanding Your 360 Feedback

Learn how to interpret your response data and better prepare for reporting by managing responses, using filters, and exporting raw data.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Configuring Your 360 Project

Configuring Your 360 Project

Create a multi-rater feedback project by discovering how to build projects, question types, and how to use basic logic.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Collecting 360 Feedback

Collecting 360 Feedback

Learn how to manage your participants and communicate with them to launch response collection.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Reporting Your 360 Feedback

Reporting Your 360 Feedback

Display your data by learning how to create individualized, easily digestible subject reports for your employees.

New User On-Demand Videos Free EmployeeXM blue-ex Dashboards Individual Courses English

Customizing Your 360 Project

Customizing Your 360 Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Configuring Your CX Project

Configuring Your CX Project

Learn survey building fundamentals by creating questions and answer choices that engage customers.

CustomerXM New User On-Demand Videos Free green-cx Individual Courses English

Customizing Your CX Project

Customizing Your CX Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual customer and styling your project with appropriate branding.

CustomerXM New User On-Demand Videos Free green-cx Embedded Data Individual Courses English

Understanding Your CX Feedback

Understanding Your CX Feedback

Learn to correctly interpret your data by understanding how feedback is displayed in Data & Analysis.

CustomerXM New User On-Demand Videos Free green-cx Individual Courses English

Automating CX Follow Ups

Automating CX Follow Ups

Notify your team when a customer interaction requires follow-up by utilizing Workflows & Tasks.

CustomerXM New User On-Demand Videos Free green-cx Workflows Individual Courses English

Reporting Your CX Feedback

Reporting Your CX Feedback

Design and customize dashboards that showcase your data in an easily digestible format for your internal teams.

CustomerXM New User On-Demand Videos Free green-cx Dashboards Individual Courses English

Sharing Your CX Project

Sharing Your CX Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.

CustomerXM New User On-Demand Videos Free green-cx Individual Courses English

Collecting CX Feedback

Collecting CX Feedback

Launch your project successfully by determining the appropriate distribution channel.

CustomerXM New User On-Demand Videos Free green-cx XM Directory Individual Courses English

Understanding Your EX Feedback

Understanding Your EX Feedback

Learn how to interpret your response data and better prepare it for further analysis by managing responses, using filters, and exporting raw data.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Reporting Your EX Feedback

Reporting Your EX Feedback

Drive organization-wide adoption of dashboards and reports by learning how to create comprehensive charts, graphs, and tables.

New User On-Demand Videos Free EmployeeXM blue-ex Dashboards Individual Courses English

Configuring Your EX Project

Configuring Your EX Project

Create an engaging employee experience project by discovering how to build projects, questions types, and how to use basic logic.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Sharing Your EX Project

Sharing Your EX Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Collecting EX Feedback

Collecting EX Feedback

Drive survey response rates by learning how to efficiently manage, distribute to, and communicate with, your participants.

New User On-Demand Videos Free EmployeeXM blue-ex Individual Courses English

Customizing Your EX Project

Customizing Your EX Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.

New User On-Demand Videos Free EmployeeXM blue-ex Embedded Data Individual Courses English