XM For Employee Experience Lifecycle Learning Journey
Description: Welcome to the 5-week XM For Employee Experience Lifecycle learning journey program! Each week, complete the training courses listed to become a Qualtrics and XM Expert. This program is designed so that you spend no more than 1 hour per workday going through the content.
Prerequisites: None. | Estimated Time: 23 hours

Week 1 - XM For Employee Experience Lifecycle Learning Journey
To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification.
FREE
6 Courses
experience-employee
Experienced User
Free
XM For Employee Experience
blue-ex
Learning Journeys
English

Week 2 - XM For Employee Experience Lifecycle Learning Journey
This week we will focus on the basics of the Employee Lifecycle product within the Qualtrics XM For Employee Experience platform.
FREE
7 Courses
experience-employee
Free
XM For Employee Experience
blue-ex
Learning Journeys
English

Weeks 3 & 4 - XM For Employee Experience Lifecycle Learning Journey
Over these two weeks, we will master advanced Employee Lifecycle functionality with the XM For Employee Experience Expert Certification.
FREE
5 Courses
experience-employee
Experienced User
Free
XM For Employee Experience
blue-ex
Learning Journeys
English

Week 5 - XM For Employee Experience Lifecycle Learning Journey
This week we will focus on a variety of advanced Employee Lifecycle product features and use cases.
FREE
2 Courses
experience-employee
Experienced User
Free
XM For Employee Experience
blue-ex
Learning Journeys
English

Using the Candidate Experience Program
Learn how to use the pre-built Candidate Experience Solution to capture important feedback across all stages of the hiring process, leading to insights that improve the candidate experience and elevate your organization’s employer brand value.
FREE
68 min
experience-employee
Experienced User
On-Demand Courses
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Individual Courses
English

On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training
Free
XM For Employee Experience
blue-ex
registered-flag
On-Demand Articles
Thought Leadership
Individual Courses
tile-category-on-demand-webinar

Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience
Certifications
level-1-xm
Domo - QPE
New User
On-Demand Courses
Free
BrandXM
XM For Employee Experience
CoreXM
DesignXM
Individual Courses
English
XM For Strategy & Research

Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience
Certifications
level-1-xm
Domo - QPE
New User
On-Demand Courses
Free
BrandXM
XM For Employee Experience
CoreXM
DesignXM
Individual Courses
English
XM For Strategy & Research

Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience
Certifications
level-1-xm
Domo - QPE
New User
On-Demand Courses
Free
BrandXM
XM For Employee Experience
CoreXM
DesignXM
Individual Courses
English
XM For Strategy & Research

Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience
Certifications
level-1-xm
Domo - QPE
New User
On-Demand Courses
Free
BrandXM
XM For Employee Experience
CoreXM
DesignXM
Dashboards
tile-category-certification
Dashboard Viewer/Report Consumer
XM For Strategy & Research

Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience
Certifications
level-1-xm
Domo - QPE
New User
On-Demand Courses
Free
BrandXM
XM For Employee Experience
CoreXM
DesignXM
Individual Courses
English
XM For Strategy & Research

Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience
Certifications
level-1-xm
Domo - QPE
New User
On-Demand Courses
Free
BrandXM
XM For Employee Experience
CoreXM
DesignXM
Individual Courses
English
XM For Strategy & Research

Configuring Your EX Project
Create an engaging employee experience project by discovering how to build projects, questions types, and how to use basic logic.
FREE
21 min
New User
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Individual Courses
English

Reporting Your EX Feedback
Drive organization-wide adoption of dashboards and reports by learning how to create comprehensive charts, graphs, and tables.
FREE
45 min
New User
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Dashboards
Individual Courses
English

Sharing Your EX Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
New User
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Individual Courses
English

Collecting EX Feedback
Drive survey response rates by learning how to efficiently manage, distribute to, and communicate with, your participants.
FREE
19 min
New User
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Individual Courses
English

Customizing Your EX Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.
FREE
10 min
New User
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Embedded Data
Individual Courses
English

Understanding Your EX Feedback
Learn how to interpret your response data and better prepare it for further analysis by managing responses, using filters, and exporting raw data.
FREE
9 min
New User
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Individual Courses
English

On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User
Live Training
Free
XM For Employee Experience
blue-ex
registered-flag
On-Demand Articles
Getting Started
Individual Courses
English
tile-category-on-demand-webinar

Managing EX Participants
Efficiently manage and maintain employees within your EX program to provide a personalized experience based on employee information and reporting relationships.
FREE
91 min
Certifications
Domo - EXE
Experienced User
On-Demand Courses
Free
XM For Employee Experience
blue-ex
Individual Courses
English

Exploring and Analyzing EX Data
Organize and analyze your collected data to uncover new employee insights.
FREE
44 min
Certifications
Domo - EXE
Experienced User
On-Demand Courses
Free
XM For Employee Experience
blue-ex
Text iQ / Stats iQ
Individual Courses
English

Introducing Employee Experience Programs
Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.
FREE
128 min
Certifications
Domo - EXE
Experienced User
On-Demand Courses
Free
XM For Employee Experience
blue-ex
Workflows
Individual Courses
English

Distributing EX Projects
Effectively communicate with your employees to emphasize the value of their feedback and enhance employee listening.
FREE
26 min
Certifications
Domo - EXE
Experienced User
On-Demand Courses
Free
XM For Employee Experience
blue-ex
Individual Courses
English

Reporting EX Dashboard Data
Strategically present your employee feedback to highlight areas of improvement and drive meaningful action.
FREE
126 min
Certifications
Domo - EXE
Experienced User
On-Demand Courses
Free
XM For Employee Experience
blue-ex
Dashboards
Individual Courses
English
Dashboard Viewer/Report Consumer

Using the Candidate Experience Program
Learn how to use the pre-built Candidate Experience Solution to capture important feedback across all stages of the hiring process, leading to insights that improve the candidate experience and elevate your organization’s employer brand value.
FREE
68 min
experience-employee
Experienced User
On-Demand Courses
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Individual Courses
English

On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training
Free
XM For Employee Experience
blue-ex
registered-flag
On-Demand Articles
Thought Leadership
Individual Courses
tile-category-on-demand-webinar

Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience
Certifications
level-1-xm
Domo - QPE
New User
On-Demand Courses
Free
BrandXM
XM For Employee Experience
CoreXM
DesignXM
Individual Courses
English
XM For Strategy & Research

Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience
Certifications
level-1-xm
Domo - QPE
New User
On-Demand Courses
Free
BrandXM
XM For Employee Experience
CoreXM
DesignXM
Individual Courses
English
XM For Strategy & Research

Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience
Certifications
level-1-xm
Domo - QPE
New User
On-Demand Courses
Free
BrandXM
XM For Employee Experience
CoreXM
DesignXM
Individual Courses
English
XM For Strategy & Research

Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience
Certifications
level-1-xm
Domo - QPE
New User
On-Demand Courses
Free
BrandXM
XM For Employee Experience
CoreXM
DesignXM
Dashboards
tile-category-certification
Dashboard Viewer/Report Consumer
XM For Strategy & Research

Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience
Certifications
level-1-xm
Domo - QPE
New User
On-Demand Courses
Free
BrandXM
XM For Employee Experience
CoreXM
DesignXM
Individual Courses
English
XM For Strategy & Research

Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience
Certifications
level-1-xm
Domo - QPE
New User
On-Demand Courses
Free
BrandXM
XM For Employee Experience
CoreXM
DesignXM
Individual Courses
English
XM For Strategy & Research

Configuring Your EX Project
Create an engaging employee experience project by discovering how to build projects, questions types, and how to use basic logic.
FREE
21 min
New User
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Individual Courses
English

Reporting Your EX Feedback
Drive organization-wide adoption of dashboards and reports by learning how to create comprehensive charts, graphs, and tables.
FREE
45 min
New User
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Dashboards
Individual Courses
English

Sharing Your EX Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
New User
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Individual Courses
English

Collecting EX Feedback
Drive survey response rates by learning how to efficiently manage, distribute to, and communicate with, your participants.
FREE
19 min
New User
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Individual Courses
English

Customizing Your EX Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.
FREE
10 min
New User
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Embedded Data
Individual Courses
English

Understanding Your EX Feedback
Learn how to interpret your response data and better prepare it for further analysis by managing responses, using filters, and exporting raw data.
FREE
9 min
New User
On-Demand Videos
Free
XM For Employee Experience
blue-ex
Individual Courses
English

On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User
Live Training
Free
XM For Employee Experience
blue-ex
registered-flag
On-Demand Articles
Getting Started
Individual Courses
English
tile-category-on-demand-webinar

Managing EX Participants
Efficiently manage and maintain employees within your EX program to provide a personalized experience based on employee information and reporting relationships.
FREE
91 min
Certifications
Domo - EXE
Experienced User
On-Demand Courses
Free
XM For Employee Experience
blue-ex
Individual Courses
English

Exploring and Analyzing EX Data
Organize and analyze your collected data to uncover new employee insights.
FREE
44 min
Certifications
Domo - EXE
Experienced User
On-Demand Courses
Free
XM For Employee Experience
blue-ex
Text iQ / Stats iQ
Individual Courses
English

Introducing Employee Experience Programs
Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.
FREE
128 min
Certifications
Domo - EXE
Experienced User
On-Demand Courses
Free
XM For Employee Experience
blue-ex
Workflows
Individual Courses
English

Distributing EX Projects
Effectively communicate with your employees to emphasize the value of their feedback and enhance employee listening.
FREE
26 min
Certifications
Domo - EXE
Experienced User
On-Demand Courses
Free
XM For Employee Experience
blue-ex
Individual Courses
English

Reporting EX Dashboard Data
Strategically present your employee feedback to highlight areas of improvement and drive meaningful action.
FREE
126 min
Certifications
Domo - EXE
Experienced User
On-Demand Courses
Free
XM For Employee Experience
blue-ex
Dashboards
Individual Courses
English
Dashboard Viewer/Report Consumer