Delighted + Qualtrics: How to Manage the XM Directory

Delighted + Qualtrics: How to Manage the XM Directory

Learn how to effectively manage your Directory and Directory Contacts.

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About this course

Learning Objectives

  • Understanding how Directory Settings function 
  • Tracking contact metrics within the Directory 
  • Knowing how to automate Directory tasks 

Curriculum63 min

  • How to Manage the XM Directory
  • Managing the XM Directory 13 min
  • Creating Mailing Lists 13 min
  • Using the Contacts Tab 8 min
  • Governing Contacts 10 min
  • Directory Distributions and Automations
  • Email Distributions 7 min
  • Directory Automations 12 min
  • Challenge
  • Quiz
  • Module Quiz: How to Manage the XM Directory

About this course

Learning Objectives

  • Understanding how Directory Settings function 
  • Tracking contact metrics within the Directory 
  • Knowing how to automate Directory tasks 

Curriculum63 min

  • How to Manage the XM Directory
  • Managing the XM Directory 13 min
  • Creating Mailing Lists 13 min
  • Using the Contacts Tab 8 min
  • Governing Contacts 10 min
  • Directory Distributions and Automations
  • Email Distributions 7 min
  • Directory Automations 12 min
  • Challenge
  • Quiz
  • Module Quiz: How to Manage the XM Directory