Understanding Customer Data

Understanding Customer Data

Planning your analysis and learn how to track trends and collect insights by viewing your organizations’ dashboards.

Curriculum22 min

  • Defining Your Analysis
  • Reporting vs Analyzing 3 min
  • Using Customer Journey Maps 3 min
  • Structuring an Analysis Plan 2 min
  • Gaining a High-Level View of Your Data
  • Beginning Your Data Review 3 min
  • Using Data & Analysis 2 min
  • Demo: Sorting, Filtering, and Visualizing Your Data 4 min
  • Beginning Your Analysis
  • Cleaning Up Data 3 min
  • Demo: Deleting, Editing, and Translating Responses 2 min

Curriculum22 min

  • Defining Your Analysis
  • Reporting vs Analyzing 3 min
  • Using Customer Journey Maps 3 min
  • Structuring an Analysis Plan 2 min
  • Gaining a High-Level View of Your Data
  • Beginning Your Data Review 3 min
  • Using Data & Analysis 2 min
  • Demo: Sorting, Filtering, and Visualizing Your Data 4 min
  • Beginning Your Analysis
  • Cleaning Up Data 3 min
  • Demo: Deleting, Editing, and Translating Responses 2 min

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