XM For Employee Experience 360 Learning Journey

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XM For Employee Experience 360 Learning Journey

Description: Welcome to the 2-week XM For Employee Experience 360 learning journey program! Each week, complete the training courses listed to become a Qualtrics and XM Expert. This program is designed so that you spend no more than 1 hour per workday going through the content.

Prerequisites: None. | Estimated Time: 7 hours

Week 1 - XM For Employee Experience 360 Learning Journey

To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification

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Week 2 - XM For Employee Experience 360 Learning Journey

This week we will focus on the basics of the 360 product within the Qualtrics XM For Employee Experience platform

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Experience Management: A Brief Introduction

Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.

XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research

Building a Survey Project

The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.

XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research

Understanding Survey Data

The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.

XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research

Reporting Survey Results with Results Dashboards

Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.

XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research

Planning and Designing a Survey

The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.

XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research

Distributing a Survey Project

After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.

XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research

Collecting 360 Feedback

Learn how to manage your participants and communicate with them to launch response collection.

New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English

Reporting Your 360 Feedback

Display your data by learning how to create individualized, easily digestible subject reports for your employees.

New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English

Customizing Your 360 Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.

New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English

Sharing Your 360 Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.

New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English

Understanding Your 360 Feedback

Learn how to interpret your response data and better prepare for reporting by managing responses, using filters, and exporting raw data.

New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English

Configuring Your 360 Project

Create a multi-rater feedback project by discovering how to build projects, question types, and how to use basic logic.

New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English

Experience Management: A Brief Introduction

Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.

XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research

Building a Survey Project

The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.

XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research

Understanding Survey Data

The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.

XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research

Reporting Survey Results with Results Dashboards

Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.

XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research

Planning and Designing a Survey

The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.

XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research

Distributing a Survey Project

After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.

XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research

Collecting 360 Feedback

Learn how to manage your participants and communicate with them to launch response collection.

New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English

Reporting Your 360 Feedback

Display your data by learning how to create individualized, easily digestible subject reports for your employees.

New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English

Customizing Your 360 Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.

New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English

Sharing Your 360 Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.

New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English

Understanding Your 360 Feedback

Learn how to interpret your response data and better prepare for reporting by managing responses, using filters, and exporting raw data.

New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English

Configuring Your 360 Project

Create a multi-rater feedback project by discovering how to build projects, question types, and how to use basic logic.

New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English