XM For Employee Experience 360 Learning Journey

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XM For Employee Experience 360 Learning Journey

Description: Welcome to the 2-week XM For Employee Experience 360 learning journey program! Each week, complete the training courses listed to become a Qualtrics and XM Expert. This program is designed so that you spend no more than 1 hour per workday going through the content.

Prerequisites: None. | Estimated Time: 7 hours

Week 1 - XM For Employee Experience 360 Learning Journey

To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification

experience-employee Certifications Experienced User EmployeeExperience blue-ex Learning Journeys English Healthcare Standard User Academic

Week 2 - XM For Employee Experience 360 Learning Journey

This week we will focus on the basics of the 360 product within the Qualtrics XM For Employee Experience platform

experience-employee Experienced User Free EmployeeExperience blue-ex Learning Journeys English Healthcare Standard User Academic

Collecting 360 Feedback

Learn how to manage your participants and communicate with them to launch response collection.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Reporting Your 360 Feedback

Display your data by learning how to create individualized, easily digestible subject reports for your employees.

New User On-Demand Videos Free EmployeeExperience blue-ex Dashboards Individual Courses English

Customizing Your 360 Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Sharing Your 360 Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Understanding Your 360 Feedback

Learn how to interpret your response data and better prepare for reporting by managing responses, using filters, and exporting raw data.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Configuring Your 360 Project

Create a multi-rater feedback project by discovering how to build projects, question types, and how to use basic logic.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Experience Management: A Brief Introduction

Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen MMC: Understand MMC: Act Basic User ML: Investigate ML: Initiate QualtricsPlatform

Distributing a Survey Project

After building and publishing your survey, you are ready to send your survey to collect data. This course provides a comprehensive overview of survey distribution in Qualtrics. It covers various distribution methods, from anonymous links to personalized invitations, and teaches you to manage contacts, send follow-up emails, and monitor key distribution metrics.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen MMC: Understand Basic User ML: Initiate ML: Embed Survey Engagement QualtricsPlatform

Understanding Survey Data

This course is designed for professionals who are beginning to use the Qualtrics platform and need to manage and prepare their survey data for analysis. You will gain practical skills in navigating the Data & Analysis tab, customizing your data view, managing different response types, and executing data imports and exports. Mastering these foundational data management techniques will empower you to ensure data integrity and prepare clean, reliable datasets for reporting and decision-making.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen MMC: Understand Basic User ML: Initiate Survey QualtricsPlatform

Planning and Designing a Survey

The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen Basic User ML: Initiate Survey QualtricsPlatform Designer

Building a Survey Project

This course provides a comprehensive guide to building and managing survey projects in Qualtrics. You'll learn to create and organize projects, use standard question types, apply logic and randomization, and configure survey-level settings for a professional experience.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen Basic User ML: Investigate ML: Initiate ML: Embed Survey QualtricsPlatform Designer

Reporting Survey Results with Results Dashboards

Once you have completed data collection for the survey, it is time to analyze and share the results with stakeholders. In this course, you will learn how to use the Results Dashboards to customize reports and communicate findings.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer StrategyResearch MMC: Listen MMC: Understand MMC: Act Basic User ML: Mobilize ResultsDashboards Survey QualtricsPlatform

Collecting 360 Feedback

Learn how to manage your participants and communicate with them to launch response collection.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Reporting Your 360 Feedback

Display your data by learning how to create individualized, easily digestible subject reports for your employees.

New User On-Demand Videos Free EmployeeExperience blue-ex Dashboards Individual Courses English

Customizing Your 360 Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Sharing Your 360 Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Understanding Your 360 Feedback

Learn how to interpret your response data and better prepare for reporting by managing responses, using filters, and exporting raw data.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Configuring Your 360 Project

Create a multi-rater feedback project by discovering how to build projects, question types, and how to use basic logic.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Experience Management: A Brief Introduction

Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen MMC: Understand MMC: Act Basic User ML: Investigate ML: Initiate QualtricsPlatform

Distributing a Survey Project

After building and publishing your survey, you are ready to send your survey to collect data. This course provides a comprehensive overview of survey distribution in Qualtrics. It covers various distribution methods, from anonymous links to personalized invitations, and teaches you to manage contacts, send follow-up emails, and monitor key distribution metrics.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen MMC: Understand Basic User ML: Initiate ML: Embed Survey Engagement QualtricsPlatform

Understanding Survey Data

This course is designed for professionals who are beginning to use the Qualtrics platform and need to manage and prepare their survey data for analysis. You will gain practical skills in navigating the Data & Analysis tab, customizing your data view, managing different response types, and executing data imports and exports. Mastering these foundational data management techniques will empower you to ensure data integrity and prepare clean, reliable datasets for reporting and decision-making.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen MMC: Understand Basic User ML: Initiate Survey QualtricsPlatform

Planning and Designing a Survey

The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen Basic User ML: Initiate Survey QualtricsPlatform Designer

Building a Survey Project

This course provides a comprehensive guide to building and managing survey projects in Qualtrics. You'll learn to create and organize projects, use standard question types, apply logic and randomization, and configure survey-level settings for a professional experience.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen Basic User ML: Investigate ML: Initiate ML: Embed Survey QualtricsPlatform Designer

Reporting Survey Results with Results Dashboards

Once you have completed data collection for the survey, it is time to analyze and share the results with stakeholders. In this course, you will learn how to use the Results Dashboards to customize reports and communicate findings.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer StrategyResearch MMC: Listen MMC: Understand MMC: Act Basic User ML: Mobilize ResultsDashboards Survey QualtricsPlatform