Designing CX Surveys

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Designing CX Surveys

Build surveys that check in on your customers an understand their experiences with your organization.

Designing a Relational Study

Develop a relational study that aids your organization in better understanding the ongoing relationships that customers have with you and what drives them.

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Designing a Transactional Study

Develop a transactional study that listens to your customers at a specific touchpoint, and allows you to hone in on a particular event or stage in their experience with your organization.

XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses English