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Understanding Your CX Feedback

Learn to correctly interpret your data by understanding how feedback is displayed in Data & Analysis.

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About this course

Learn to correctly interpret your data by understanding how feedback is displayed in Data & Analysis.

Curriculum14 min

  • Managing Your Responses to Better Understand Your Raw Data
  • Recoding Values 2 min
  • Locating and Editing Responses 8 min
  • Exporting and Importing Data 3 min
  • End of Course 1 min

About this course

Learn to correctly interpret your data by understanding how feedback is displayed in Data & Analysis.

Curriculum14 min

  • Managing Your Responses to Better Understand Your Raw Data
  • Recoding Values 2 min
  • Locating and Editing Responses 8 min
  • Exporting and Importing Data 3 min
  • End of Course 1 min