Getting Started as an Organizational Leader
This course is designed for Organizational Leaders, who are responsible for monitoring results, identifying areas for improvement, and driving change in their healthcare organization.
Intended Audience:
- Service Line Manager
- Quality & Safety Manager
- Operations
- Physician
- Nursing
- Administration
- Service Line Leaders
Objectives:
- Learn how to navigate your dashboard so that you can effectively monitor patient feedback and identify areas for improvement
- Learn how to navigate a closed loop feedback program and change how your organization looks at patient relationships
- Lead change effectively in your organization using best practice methodology and principles.
