{{root_catalog_header_title}}

{{catalog_header_v2_description}}

`{{catalog_header_v2_alt_text}}` `{{catalog_header_v2_alt_text}}`
 
 
 
 
 

NEW! Brand Tracking in Qualtrics
Learn how to run a successful Brand Tracking Program to understand your brand’s perception among consumers.
FREE
xz-new experience-brand experience-product New User BrandXM ProductXM purple-bx Dashboards English latest-courses Standard User Dashboard Viewer/Report Consumer XM For Strategy & Research
Introducing XM Solutions
Learn how to quickly find, configure, and launch pre-built XM Solutions in the Qualtrics platform.
FREE
7 min
XM For Customer Experience level-1-xm New User On-Demand Courses On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Education Workflows Dashboards Digital Feedback Getting Started Best Practices Individual Courses English Patient Experience latest-courses XM Solution Courses Reports Action Planning XM For Strategy & Research
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
Learn to Use Qualtrics for Research
New to Qualtrics? Start here! This video series will teach you the basics of building and distributing a survey project, as well as how to report on your research data. This content applies to Qualtrics CoreXM and DesignXM products.
FREE
6 Courses
experience-research featured experience-brand experience-product New User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Learning Journeys English Quick Start XM For Strategy & Research
Learn to Use Qualtrics Customer Experience
New to Qualtrics XM For Customer Experience? This video series will walk you through how to build and distribute surveys to your customers, as well as report on customer experience data.
FREE
7 Courses
experience-customer featured XM For Customer Experience New User On-Demand Videos Free experience-default green-cx Learning Journeys English Quick Start
Learn to Use Qualtrics Employee Experience
New to Qualtrics XM For Employee Experience? This video series will walk you through how to build and distribute surveys to your employees, as well as report on employee experience data.
FREE
6 Courses
experience-employee featured New User On-Demand Videos Free XM For Employee Experience experience-default blue-ex Learning Journeys English Quick Start
Qualtrics Quick Start
We've put together this collection of one-minute demos to help you learn the basics of Qualtrics and get to know important features and concepts.
10 COURSES
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM experience-default Learning Journeys English Quick Start latest-courses XM For Strategy & Research
Qualtrics Platform Essentials Certification Journey (L1)
This certification journey is designed for anyone new to XM and Qualtrics. Prove your ability to understand XM principles, confidently execute on research projects, and report insights using the Qualtrics platform.
7 COURSES
experience-employee experience-customer experience-research XM For Customer Experience Certifications level-1-xm experience-brand experience-product New User On-Demand Courses Free Premium BrandXM XM For Employee Experience CoreXM DesignXM experience-default certification-styles Learning Journeys English proserv-foundations XM For Strategy & Research
Getting Started with Patient Experience
This three part learning journey is designed for anyone within the Healthcare industry that is new to XM and Qualtrics.
3 COURSES
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started Learning Journeys English Patient Experience Healthcare latest-courses
XM For Strategy & Research Expert Certification Journey (L2)
Set yourself apart as a certified research professional. Prove your ability to conduct complex research, communicate with your target audiences, and uncover meaningful insights through the Qualtrics CoreXM platform.
6 COURSES
experience-research Certifications experience-product Experienced User On-Demand Courses Premium CoreXM DesignXM certification-styles black-cm Learning Journeys English proserv-product tile-category-product-expert XM For Strategy & Research
XM For Customer Experience Expert Certification Journey (L2)
Become a certified XM For Customer Experience professional. Prove your ability to develop a CX program, engage with customers at critical touchpoints, and share customer insights through elegant dashboards using the Qualtrics XM For Customer Experience platform.
7 COURSES
experience-customer XM For Customer Experience Certifications Experienced User On-Demand Courses Premium certification-styles green-cx Learning Journeys English proserv-product tile-category-product-expert
XM For Employee Experience Expert Certification Journey (L2)
Become a certified Employee Experience expert. Prove your ability to develop an EX program, communicate with your employees effectively, and uncover crucial employee insights through the Qualtrics EmployeeXM platform.
6 COURSES
experience-employee Certifications Experienced User On-Demand Courses Premium XM For Employee Experience certification-styles blue-ex Learning Journeys English proserv-product tile-category-product-expert
Learn to Use Qualtrics 360
Launching your first Qualtrics 360 project? This video series will teach you how to design your 360 project and capture actionable feedback for your employee reviews.
FREE
6 Courses
experience-employee New User On-Demand Videos Free XM For Employee Experience experience-default blue-ex Learning Journeys English Quick Start
The XM Operating System
These courses teach you about the capabilities of the Qualtrics XM Operating System (XMos), including XiD, the iQ Suite, and xFlow. Gain a deeper understanding for how you can apply these powerful features to your XM programs.
3 COURSES
XM For Customer Experience level-1-xm New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM experience-default Workflows Text iQ / Stats iQ XM Directory Learning Journeys English latest-courses XM For Strategy & Research
Designing CX Surveys
Build surveys that check in on your customers an understand their experiences with your organization.
3 COURSES
experience-customer XM For Customer Experience Experienced User On-Demand Videos Free green-cx Learning Journeys English
Analyzing Feedback with Text iQ and Stats iQ
Learn how to improve your data analytics and driver analysis skills by using Qualtrics iQ
6 COURSES
experience-customer Free green-cx Learning Journeys English
Implementing a Digital Feedback Program
Gauge your customers’ feelings about your digital platforms by asking for feedback as they browse your website or app.
FREE
111 min
experience-customer XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM green-cx Digital Feedback Individual Courses English XM For Strategy & Research
Capturing Customer Experience Metrics
Learn strategies for identifying the appropriate customer experience metrics to achieve your program goals and applying survey design best practices.
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses English
Implementing Research Methodology
Ensure your research project is methodologically sound by learning the basics of survey methodology and how to apply it.
FREE
5 Courses
experience-research XM For Customer Experience experience-product Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
Getting Started Webinar Series
Join Qualtrics experts through this series of 4 webinars as they teach you how to design, launch, analyze, and report on your survey.
4 COURSES
experience-research XM For Customer Experience level-1-xm New User Live Training Free BrandXM XM For Employee Experience CoreXM DesignXM Learning Journeys English XM For Strategy & Research
Analyzing Feedback with Text iQ and Stats iQ
Learn how to improve your data analytics and driver analysis skills by using Qualtrics iQ
6 COURSES
experience-research XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Learning Journeys English XM For Strategy & Research
Understanding Product Experience
Learn how to use pre-built PX Solutions to capture important product feedback during all stages of your Product Lifecycle, in order to help you design products your customers want, iterate feature improvements, and build loyal customers.
FREE
46 min
experience-research experience-product On-Demand Courses On-Demand Videos Free ProductXM lightblue-px Individual Courses English XM For Strategy & Research
Getting Started with Brand Tracking in Qualtrics
These courses will teach you how to create, manage, and edit Brand Tracker projects and Brand Experience (BX) Dashboards. You will also gain a deeper understanding of BX strategy and best practices.
2 COURSES
experience-brand New User Experienced User On-Demand Courses Free BrandXM purple-bx Dashboards Learning Journeys English XM For Strategy & Research
Designing a World-Class Brand Tracking Study
Learn how to build a comprehensive survey that identifies consumer's attitudes towards your brand, then develop the best next steps for your organization.
FREE
21 min
experience-brand New User On-Demand Videos Free BrandXM purple-bx Individual Courses English XM For Strategy & Research
Using the Well-being at Work Solution
Learn how to use the pre-built ‘Well-being at Work’ Solution to capture important feedback pertaining to employee well-being and resilience, and take action to help manage the various pressures faced in the workplace.
FREE
46 min
experience-employee Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses English latest-courses
Using the Diversity, Equity, & Inclusion (DEI) Solution
Learn how to use the pre-built Diversity, Equity, & Inclusion Solution to further close experience gaps for underrepresented employee groups within your organization.
FREE
108 min
experience-employee Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Using the EX25 (Engagement & Pulse) Solution
Learn how to use the pre-built EX25 Solution to design and launch your Annual Engagement or Pulse program in line with research-backed best practices, leading to insights that can improve the employee experience at your organization.
FREE
25 min
experience-employee xz-new Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English
Using the Candidate Experience Program
Learn how to use the pre-built Candidate Experience Solution to capture important feedback across all stages of the hiring process, leading to insights that improve the candidate experience and elevate your organization’s employer brand value.
FREE
68 min
experience-employee Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
XM Professional Certification
Earn the premier XM credential and take the next step forward in your career. Apply for and complete the XM Professional Certification exam here.
4 COURSES
featured Certifications level-1-xm experience-institute Experienced User Premium XM Institute certification-styles Learning Journeys English proserv-product tile-category-professional-expert
XM Fundamentals Certification Journey (L1)
This certification journey from Qualtrics XM Institute is designed for anyone new to Experience Management. The XM Fundamentals Certification is a credential that demonstrates an understanding of core XM principles.
4 COURSES
Certifications level-1-xm experience-institute XM Institute certification-styles Learning Journeys English proserv-foundations
Modern Employee Experience Management
Traditional EX Programs have historically demonstrated value. But EX Management is continuously evolving, providing organizations with the agility they need to respond to rapid change and drive ongoing workforce improvements. Learn the features and practices of Modern EXM that can advance the maturity of your organization's EX Programs.
FREE
experience-employee level-1-xm experience-institute On-Demand Courses On-Demand Videos Free XM Institute XM For Employee Experience blue-ex Thought Leadership Individual Courses English
XM Discover: Report Consumer
aka “The Dashboard Viewer”: This learning path is meant for stakeholders who only wish to receive and view dashboards created by other team members. They can interact with the reports but cannot author their own dashboards.
FREE
1 Course
Free Learning Journeys English scorm-hide-menu XM Discover experience-discover Dashboard Viewer/Report Consumer Report Creator (Dashboard Builder)
Institute of Higher Learning: Learning Journey
This course is built for new to experienced researchers to learn more on how Qualtrics can help you to become more effective in your Academic Research.
4 WEEKS
New User On-Demand Courses Free CoreXM DesignXM black-cm Workflows Dashboards Text iQ / Stats iQ XM Directory Embedded Data Brand Administration Learning Journeys English XM For Strategy & Research
XM For Customer Experience Learning Journey
Welcome to the 5-week XM For Customer Experience learning journey program! Each week, complete the training courses listed to become a Qualtrics and XM Expert.
5 WEEKS
experience-customer XM For Customer Experience Experienced User Free green-cx Learning Journeys English
XM For Employee Experience Lifecycle Learning Journey
Welcome to the 5-week XM For Employee Experience Lifecycle learning journey program! Each week, complete the training courses listed to become a Qualtrics and XM Expert.
5 WEEKS
experience-employee Experienced User On-Demand Courses Free Premium XM For Employee Experience blue-ex Learning Journeys English
XM For Employee Experience 360 Learning Journey
Welcome to the 2-week XM For Employee Experience 360 learning journey program! Each week, complete the training courses listed to become a Qualtrics and XM Expert.
2 WEEKS
experience-employee Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Learning Journeys English
Relationship Health Program
Learn how to build the automated CX Relationship Health Program that enables organizations to continuously measure and manage the health of customer relationships.
FREE
67 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Workflows Dashboards Individual Courses English latest-courses
New to XM Basecamp and Qualtrics? Start here
Not sure where to begin? We’ve put together everything you need to get started.
English proserv-homepage-show tile-category-beginner-quickstart tile-cta-get-started catalog-gradient
Specialize with tailored learning paths
Deep dive on a specific product or thought leadership topic to take your XM program to the next level.
English proserv-homepage-show tile-cta-learn-more catalog-gradient
Get Qualtrics Certified
Looking for a way to grow your XM program AND your career? Get certified as a Qualtrics Expert or XM Professional.
LEARN MORE
level-1-xm Learning Journeys English proserv-homepage-show tile-cta-get-certified tile-category-certification highlight-certifications catalog-gradient
XM Discover: Configuration Analyst
This learning path is meant for power users responsible for configuring and maintaining the XM Discover solution from building models, tuning sentiment, and analyzing data to provide insights based on business questions. This path is estimated to take 16 hours.
FREE
5 Courses
Free Learning Journeys English XM Discover experience-discover Configuration Analyst (Discover Power User)
XM Discover: Report Creator
This learning path is meant for data & business analysts responsible for creating, maintaining, and distributing analysis to stakeholders on a regular basis. This path is estimated to take 11 hours.
FREE
4 Courses
Free Learning Journeys XM Discover experience-discover Report Creator (Dashboard Builder)
Using Text iQ to Analyze Comments
Analyze your text data with Text iQ to understand what matters most to your respondents and drive action.
FREE
62 min
XM For Customer Experience level-1-xm New User Experienced User On-Demand Courses On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Dashboards Text iQ / Stats iQ On-Demand Articles Individual Courses English latest-courses XM For Strategy & Research
XM100: Introduction to Experience Management
This course is the first of two courses in the XM Fundamentals Certification learning journey.
FREE
5 hr
Certifications level-1-xm experience-institute Free XM Institute certification-styles Thought Leadership English
XM101: Building an Experience Management Program
This course is the second of two courses in the XM Fundamentals Certification learning journey.
FREE
5 hr
Certifications level-1-xm experience-institute XM Institute certification-styles Thought Leadership English
Identifizieren von Entdeckungsreisen
Erfahren Sie, wie Sie Experience Journeys verwenden, um die wichtigsten Erfahrungspunkte entlang einer Customer Journey zu messen, zu visualisieren und zu analysieren
FREE
60 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses German
Closing the Loop with Patients (Platform Admin)
Leverage ticketing and case management to rapidly prioritize and respond to patient feedback
FREE
22 min
XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Patient Experience Healthcare
Woche 2 - XM For Customer Experience Lernpfad
Diese Woche werden wir uns auf die Grundlagen des Produkts XM For Customer Experience und der CX Journeys konzentrieren.
FREE
8 Kurse
XM For Customer Experience Experienced User Free green-cx Learning Journeys German
Live Webinar - Analyzing Data
This training is designed to help you understand how to manage and analyze your collected data. Learn how to use the iQ suite to effectively analyze your data and draw insights.
FREE
60 min
XM For Customer Experience level-1-xm New User Live Training Free BrandXM CoreXM DesignXM registered-flag Upcoming Live Webinar Getting Started Individual Courses Tile Category Live Webinar tile-category-live-webinar XM For Strategy & Research
ヘルスケアブランドのユーザーと権限の管理
（機械翻訳版）組織のQualtricsユーザーの管理に役立つスキルとツールについて説明します。
FREE
22 min
Japanese
Entwurf einer relationalen Studie
Entwickeln Sie eine relationale Studie, die Ihrem Unternehmen hilft, die laufenden Beziehungen, die Kunden zu Ihnen haben, und was sie antreibt, besser zu verstehen.
FREE
38 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses German
Mastering des XM-Verzeichnisses
Erfahren Sie, wie Sie das XM-Verzeichnis zu Ihrem Vorteil nutzen, indem Sie alle Ihre Befragtenkommunikation in einem effizienten System organisieren.
FREE
62 min
experience-customer XM For Customer Experience Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses German
Erstellen und Teilen eines Dashboards
Erfahren Sie, wie Sie Qualtrics verwenden, um ein schönes Dashboard zu erstellen, das Ihrem gesamten Unternehmen effektiv Erkenntnisse aus Ihren CX-Programmen vermittelt.
FREE
82 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Dashboards Individual Courses German
患者とのループを閉じる（ PXリーダー）
（機械翻訳版）チケットを活用して患者のフィードバックに優先順位を付け、対応する
FREE
27 min
experience-customer XM For Customer Experience level-1-xm Japanese On-Demand Courses On-Demand Videos Free experience-default Getting Started Patient Experience
Verwendung von Stats iQ zur Datenanalyse
Verwenden Sie Stats iQ, um Ihre Kundendaten zu untersuchen, Beziehungen zwischen Fahrern zu entdecken und neue Variablen zu erstellen.
FREE
41 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses German XM For Strategy & Research
Implementieren von Best Practices im Dashboard-Design
Bieten Sie Ihren Zuschauern die optimale Dashboard-Erfahrung, indem Sie lernen, wie Sie auf Ihre Zielgruppe eingehen, Designprinzipien und andere damit verbundene Best Practices nutzen können.
FREE
155 min
xz-new XM For Customer Experience Experienced User On-Demand Courses Free green-cx Dashboards German
On-Demand Webinar - Launching a Survey
This training is designed to help you understand the methods of distribution available within Qualtrics, and which distribution methods best suit your needs.
FREE
60 min
XM For Customer Experience level-1-xm New User Free BrandXM XM For Employee Experience CoreXM DesignXM registered-flag On-Demand Articles Getting Started Individual Courses tile-category-on-demand-webinar Getting Started Series getting-started-series
Beziehungsgesundheitsprogramm
Erfahren Sie, wie Sie das automatisierte CX Relationship Health-Programm erstellen, mit dem Unternehmen den Zustand von Kundenbeziehungen kontinuierlich messen und verwalten können.
FREE
67 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Workflows Dashboards Individual Courses German latest-courses
Delighted + Qualtrics: avanzar en su encuesta
Comprenda cómo usar las funciones de creación de encuestas de Qualtrics para escalar su programa de CX.
FREE
90 min
XM For Customer Experience Spanish Free green-cx Individual Courses English Delighted
Entwerfen einer Transaktionsstudie
Entwickeln Sie eine Transaktionsstudie, die Ihren Kunden an einem bestimmten Berührungspunkt zuhört und es Ihnen ermöglicht, an einem bestimmten Ereignis oder einer bestimmten Phase ihrer Erfahrung mit Ihrem Unternehmen mitzuwirken.
FREE
37 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses German
Woche 1 - Digitale XM For Customer Experience-Lernreise für Markenadministratoren
Um loszulegen, werden wir diese Woche die Grundlagen mit der Qualtrics Platform Essentials-Zertifizierung meistern und uns auf Ihre Aufgaben als Markenadministrator konzentrieren
FREE
8 Kurse
XM For Customer Experience Certifications New User green-cx Learning Journeys German Healthcare Academic Brand Administrator
Woche 1 - Digitale XM For Customer Experience Lernreise
Um loszulegen, werden wir diese Woche die Grundlagen mit der Qualtrics Platform Essentials-Zertifizierung meistern
FREE
6 Kurse
XM For Customer Experience New User Education green-cx Learning Journeys German Healthcare Standard User Academic
The Catalog & How to Use it
This short video will show you how to use the Qualtrics Catalog to your advantage when creating new Projects.
FREE
2 min
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses English learn-basics XM For Strategy & Research
Delighted + Qualtrics: Daten mit Text iQ analysieren
Verstehen Sie die Bedeutung von Text-Sentiment bei der Analyse von Feedback.
FREE
43 min
XM For Customer Experience Free green-cx Individual Courses German Delighted
Diseñar un estudio relacional
Desarrolle un estudio relacional que ayude a su organización a comprender mejor las relaciones continuas que los clientes tienen con usted y lo que los impulsa.
FREE
38 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free green-cx Individual Courses
Delighted + Qualtrics:移行したプロジェクトへのアクセスと配布
（機械翻訳版）移行したプロジェクトに自信を持ってアクセスし、移行したデータを確認し、アンケートプロジェクトに最適な配布方法を特定できます。
FREE
49 min
XM For Customer Experience Japanese Free green-cx Individual Courses Delighted
ダッシュボードの構築と共有
（機械翻訳版）Qualtricsを使用して、CXプログラムからの洞察を組織全体に効果的に伝える美しいダッシュボードを構築する方法を学びます。
FREE
82 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free green-cx Dashboards Individual Courses
ブランド管理の基本（日本語字幕版）
【クアルトリクスの基礎】このショート動画では、ブランド管理者がクアルトリクスで使用できるツールとそのアクセス方法について紹介します。
FREE
XM For Customer Experience level-1-xm Japanese New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses learn-basics XM For Strategy & Research
顧客体験プログラムを成功に導く戦略設計とアクション改善施策を徹底解説！
CXにおけるよくある課題紹介やCXプログラムにおける戦略設計を紹介するウェビナー
FREE
59 min
XM For Customer Experience Japanese New User Experienced User Free green-cx On-Demand Articles tile-category-on-demand-webinar
On-Demand Webinar - Maximizing ROI from your CX Dashboards & Insights
CX program success hinges on how well users can use and interpret their results to make decisions and close experience gaps. Learn how to leverage your CX program with Qualtrics in this hour long webinar.
FREE
60 min
XM For Customer Experience On-Demand Videos Free XM Institute green-cx registered-flag On-Demand Articles Individual Courses English tile-category-on-demand-webinar XM Live
Building and Sharing a Dashboard
Learn how to use Qualtrics to build a beautiful dashboard that effectively communicates insights from your CX programs to your entire organization.
FREE
82 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Dashboards Individual Courses English
Using Stats iQ to Identify Key Drivers
Take what you know about Stats iQ and apply it to go deeper with regression to discover what drives your key outcomes.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses English XM For Strategy & Research
Qualtricsライブプライベートトレーニング
（機械翻訳版）ライブトレーニングサービスでクアルトリクスの知識を急速に伸ばしましょう。
FREE
featured XM For Customer Experience level-1-xm Japanese New User Experienced User Live Training Premium CoreXM registered-flag Individual Courses XM For Strategy & Research
XM for Customer ExperienceのためのXMオペレーティングシステム
（機械翻訳版）Qualtricsの強力なXMオペレーティングシステム（ XMos ）とその3つのコンポーネント（ XiD、iQ Suite、xFlows ）について説明します。
FREE
33 min
Japanese
Live Webinar - Reporting in Qualtrics
This training is designed to help you effectively report your data and share it with necessary stakeholders. Learn how to design and customize your reports and dashboards to effectively tell a story.
FREE
60 min
XM For Customer Experience level-1-xm New User Live Training Free BrandXM CoreXM DesignXM registered-flag Upcoming Live Webinar Getting Started Individual Courses Tile Category Live Webinar tile-category-live-webinar
Designing a Transactional Study
Develop a transactional study that listens to your customers at a specific touchpoint, and allows you to hone in on a particular event or stage in their experience with your organization.
FREE
37 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses English
Implementing Best Practices in Dashboard Design
Provide the optimal dashboard experience for your viewers by learning how to cater to your audience, utilize design principles, and other associated best practices.
FREE
155 min
xz-new XM For Customer Experience Experienced User On-Demand Courses Free green-cx Dashboards English
Designing a Relational Study
Develop a relational study that aids your organization in better understanding the ongoing relationships that customers have with you and what drives them.
FREE
38 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses English
Cierre del bucle con pacientes (línea de servicio)
Aproveche la generación de tickets para priorizar y responder a las opiniones de los pacientes
FREE
22 min
experience-customer XM For Customer Experience Spanish level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started Patient Experience Healthcare
Mastering the XM Directory
Learn how to use the XM Directory to your advantage by organizing all of your respondent communications under one efficient system.
FREE
62 min
experience-customer XM For Customer Experience Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses English
Bundle: Qualtrics Platform Essentials + XM Fundamentals Certification
Purchase the Qualtrics Platform Essentials and XM Fundamentals certification exams together for a $100 discount.
$100
XM For Customer Experience Certifications level-1-xm New User Premium XM For Employee Experience CoreXM DesignXM certification-styles purchased-flag Learning Journeys English proserv-bundle Tile Strikethrough 200 tile-strikethrough-200 tile-category-level-1-/-foundational XM For Strategy & Research
Delighted + Qualtrics: Wie man das Verzeichnis verwaltet
Erfahren Sie, wie Sie Ihr Verzeichnis und Ihre Verzeichniskontakte effektiv verwalten.
FREE
63 min
XM For Customer Experience Free green-cx Individual Courses German Delighted
Certificación XM For Strategy & Research Expert - Proyecto final y examen - $500 USD
Este curso incluye acceso al proyecto final (opcional) y al examen de certificación XM For Strategy & Research Expert.
$500
2 Cursos
Spanish Certifications Experienced User Premium CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
Paquete: Experto en XM for Strategy & Research + Certificación de elementos esenciales de la plataforma de Qualtrics
Compre los exámenes de certificación XM For Strategy & Research Expert y Qualtrics Platform Essentials juntos por un descuento de $100.
$500
Spanish Certifications Experienced User Premium CoreXM DesignXM certification-styles black-cm purchased-flag Learning Journeys proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle XM For Strategy & Research
Das XM-Betriebssystem für XM For Employee Experience
Erfahren Sie mehr über das leistungsstarke XM-Betriebssystem (XMos) von Qualtrics und seine drei Komponenten: XiD, iQ Suite und xFlows.
FREE
33 min
German
Woche 1 - XM For Customer Experience Lernpfad
Um loszulegen, werden wir diese Woche die Grundlagen mit der Qualtrics Platform Essentials-Zertifizierung meistern.
FREE
6 Kurse
XM For Customer Experience Experienced User Free green-cx Learning Journeys German
Certificación Qualtrics Platform Essentials - Proyecto final y examen - $100 USD
Este curso incluye acceso al proyecto final (opcional) y al examen de certificación Qualtrics Platform Essentials.
$100
2 Cursos
XM For Customer Experience Spanish Certifications level-1-xm New User Premium XM For Employee Experience CoreXM DesignXM Learning Journeys XM For Strategy & Research
Certificación XM For Customer Experience Expert - Proyecto final y examen - $500 USD
Este curso incluye acceso al proyecto final (opcional) y al examen de certificación XM For Customer Experience Expert.
$500
2 Cursos
XM For Customer Experience Spanish Certifications Experienced User Premium green-cx Learning Journeys
Paquet : Certification XM for Employee Experience Expert + Qualtrics Platform Essentials
Achetez les examens de certification XM For Employee Experience Expert et Qualtrics Platform Essentials ensemble pour un rabais de 100 $ .
$500
Certifications Experienced User Premium XM For Employee Experience certification-styles blue-ex purchased-flag Learning Journeys French proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle
Certification XM For Employee Experience Expert - Projet final et examen - 500 USD
Ce chemin comprend l'accès au projet final (facultatif) et à l'examen de certification XM For Employee Experience Expert.
$500
2 Cours
Certifications Experienced User Premium XM For Employee Experience blue-ex Learning Journeys French
Gestión de un directorio de clientes para la distribución
Aprenda a comunicarse eficazmente con sus clientes creando y manteniendo una plataforma única para contactos.
FREE
89 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses
Pack : Certification XM for Strategy & Research Expert + Qualtrics Platform Essentials (FR)
Achetez les examens de certification XM For Strategy & Research Expert et Qualtrics Platform Essentials ensemble pour un rabais de 100 $ .
$500
Certifications Experienced User Premium CoreXM DesignXM certification-styles black-cm purchased-flag Learning Journeys French proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle XM For Strategy & Research
Certification XM For Strategy & Research Expert - Projet final et examen - 500 USD
Ce chemin comprend l'accès au projet final (facultatif) et à l'examen de certification XM For Strategy & Research Expert.
$500
2 Cours
Certifications Experienced User Premium CoreXM DesignXM black-cm Learning Journeys French XM For Strategy & Research
Certification Qualtrics Platform Essentials - Projet final et examen - 100 USD
Ce chemin comprend l'accès au projet final (facultatif) et à l'examen de certification Qualtrics Platform Essentials.
$100
2 Cours
XM For Customer Experience Certifications level-1-xm New User Premium XM For Employee Experience CoreXM DesignXM Learning Journeys French XM For Strategy & Research
Semanas 3 y 4: Recorrido de capacitación de XM For Customer Experience
Durante estas dos semanas, dominaremos la funcionalidad avanzada de XM For Customer Experience con la certificación de experto de XM For Customer Experience.
FREE
6 Cursos
XM For Customer Experience Spanish Experienced User green-cx Learning Journeys French
Pack : Certification XM for Customer Experience Expert + Qualtrics Platform Essentials
Achetez les examens de certification XM For Customer Experience Expert et Qualtrics Platform Essentials ensemble pour un rabais de 100 $ .
$500
XM For Customer Experience Certifications Experienced User Premium certification-styles green-cx purchased-flag Learning Journeys French proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle
Effectively Leading Change in Your Organization
Lead change effectively in your organization using best practice methodology and principles.
FREE
24 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started English Patient Experience Healthcare
Diseño de un estudio transaccional
Desarrolle un estudio transaccional que escuche a sus clientes en un punto de contacto específico y le permita perfeccionar un evento o etapa en particular en su experiencia con su organización.
FREE
37 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free green-cx Individual Courses
Programa de salud de relaciones
Conozca cómo construir el programa automatizado de salud de relaciones de CX que permite a las organizaciones medir y gestionar continuamente la salud de las relaciones con los clientes.
FREE
67 min
XM For Customer Experience Spanish Experienced User On-Demand Courses Free green-cx Workflows Dashboards Individual Courses latest-courses
Bundle: XM for Strategy & Research Expert + Qualtrics Platform Essentials-Zertifizierung
Kaufen Sie die XM For Strategy & Research Expert und Qualtrics Platform Essentials Zertifizierungsprüfungen zusammen für einen Rabatt von 100 $.
$500
Certifications Experienced User Premium CoreXM DesignXM certification-styles black-cm purchased-flag Learning Journeys German proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle XM For Strategy & Research
XM For Strategy & Research Expert-Zertifizierung – Abschlussprojekt und Prüfung – $500 USD
Dieser Pfad beinhaltet den Zugriff auf das Abschlussprojekt (optional) und die XM For Strategy & Research Expert-Zertifizierungsprüfung.
$500
2 Kurse
Certifications Experienced User Premium CoreXM DesignXM black-cm Learning Journeys German XM For Strategy & Research
Bundle: XM for Strategy & Research Expert + Qualtrics Platform Essentials Certification
Purchase the XM For Strategy & Research Expert and Qualtrics Platform Essentials certification exams together for a $100 discount.
$500
Certifications Experienced User Premium CoreXM DesignXM certification-styles black-cm purchased-flag Learning Journeys English proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle XM For Strategy & Research
On-Demand Webinar - Analyzing Data
This training is designed to help you understand how to manage and analyze your collected data. Learn how to use the iQ suite to effectively analyze your data and draw insights.
FREE
60 min
XM For Customer Experience level-1-xm New User Free BrandXM XM For Employee Experience CoreXM DesignXM registered-flag On-Demand Articles Getting Started Individual Courses tile-category-on-demand-webinar Getting Started Series getting-started-series
Fermeture de la boucle avec les patients (ligne de service)
Tirer parti de la billetterie pour prioriser et répondre aux commentaires des patients
FREE
22 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started French Patient Experience Healthcare
Conozca el sitio de soporte técnico
Este breve vídeo le explicará qué isesel sitio de soporte técnico de Qualtrics y cuándo utilizarlo.
FREE
1 min
Spanish level-1-xm New User Free Individual Courses German learn-basics
Semana 5: Recorrido de capacitación de XM For Customer Experience
Esta semana nos centraremos en una variedad de funciones avanzadas del producto XM For Customer Experience y casos de uso.
FREE
10 Cursos
XM For Customer Experience Spanish Experienced User Free green-cx Learning Journeys Standard User
El sistema operativo XM para XM For Employee Experience
Obtenga información sobre el potente sistema operativo XM (XMos) de Qualtrics y sus tres componentes: XiD, iQ Suite y xFlows.
FREE
33 min
Spanish
Bundle: XM for Customer Experience Expert + Qualtrics Platform Essentials-Zertifizierung
Kaufen Sie die Zertifizierungsprüfungen XM For Customer Experience Expert und Qualtrics Platform Essentials zusammen für einen Rabatt von 100 $.
$500
XM For Customer Experience Certifications Experienced User Premium certification-styles green-cx purchased-flag Learning Journeys German proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle
XM For Customer Experience Expert-Zertifizierung – Abschlussprojekt und Prüfung – $500 USD
Dieser Pfad beinhaltet den Zugriff auf das Abschlussprojekt (optional) und die XM For Customer Experience Expert-Zertifizierungsprüfung.
$500
2 Kurse
XM For Customer Experience Certifications Experienced User Premium green-cx Learning Journeys German
Bundle: XM for Customer Experience Expert + Qualtrics Platform Essentials Certification
Purchase the XM For Customer Experience Expert and Qualtrics Platform Essentials certification exams together for a $100 discount.
$500
XM For Customer Experience Certifications Experienced User Premium certification-styles green-cx purchased-flag Learning Journeys English proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle
Semana 2: Recorrido de capacitación de Digital XM For Customer Experience
Esta semana nos centraremos en los aspectos básicos del producto XM For Customer Experience y los programas de CX digital
FREE
11 Cursos
XM For Customer Experience Spanish New User green-cx Learning Journeys Healthcare Standard User Academic
La página de inicio y cómo usarla
Este breve vídeo le mostrará las capacidades de la página de inicio de Qualtrics y cómo personalizarla a su gusto.
FREE
2 min
XM For Customer Experience Spanish level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses learn-basics XM For Strategy & Research
Compartir su proyecto de CX
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas.
FREE
7 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses
Identificar recorridos de experiencia
Conozca cómo usar los recorridos de experiencia para medir, visualizar y analizar los puntos de datos de experiencia clave a lo largo de un recorrido del cliente
FREE
60 min
XM For Customer Experience Spanish Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses
Semana 2: Recorrido de capacitación de XM For Customer Experience
Esta semana nos centraremos en los aspectos básicos del producto XM For Customer Experience y los recorridos de CX.
FREE
8 Cursos
XM For Customer Experience Spanish Experienced User Free green-cx Learning Journeys
XM for Strategy & Research Expert Capstone (FR)
Complétez le projet final associé pour solidifier votre apprentissage. Planifiez votre examen de certification avec notre partenaire de surveillance en ligne pour prouver votre expertise.
Not currently available
Certifications Experienced User CoreXM DesignXM certification-styles black-cm French XM For Strategy & Research
Semana 1: Recorrido de capacitación de XM For Customer Experience
Para comenzar, esta semana dominaremos los aspectos básicos con la certificación de Qualtrics Platform Essentials.
FREE
6 Cursos
XM For Customer Experience Spanish Experienced User Free green-cx Learning Journeys
Live Webinar - Launching a Survey
Learn the methods of distribution available within Qualtrics, and which distribution methods best suit your needs.
FREE
60 min
XM For Customer Experience level-1-xm New User Live Training Free BrandXM CoreXM DesignXM registered-flag Upcoming Live Webinar Getting Started Individual Courses Tile Category Live Webinar tile-category-live-webinar
Qualtrics Platform Essentials – Lerninhalte
Diese Lerninhalte sind kostenlos und bereiten Sie auf das Bestehen der Qualtrics Platform Essentials-Zertifizierungsprüfung vor.
FREE
6 Kurse
XM For Customer Experience Certifications level-1-xm New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM Learning Journeys German XM For Strategy & Research
併願受験： Qualtrics Platform Essentials + XM Fundamentals
Qualtrics Platform EssentialsとXM Fundamentals試験の同時受験登録で100USDの割引が適用されます。
$100
XM For Customer Experience Certifications level-1-xm Japanese New User Premium XM For Employee Experience CoreXM DesignXM certification-styles purchased-flag Learning Journeys proserv-bundle Tile Strikethrough 200 tile-strikethrough-200 tile-category-level-1-/-foundational XM For Strategy & Research
On-Demand Webinar - Community Connect - XM Community Member Spotlight Series
This virtual XM Community Member Spotlight Interview series will feature a Community member in discussion with an XM Community admin. We'll discuss the customer's journey to Qualtrics, how they found the Community, the most important lessons they've learned (or shared) on the Community, and their favorite tips and tricks for using any of our Qualtrics products.
FREE
140 min
XM For Customer Experience level-1-xm Free BrandXM XM For Employee Experience CoreXM DesignXM registered-flag On-Demand Articles Individual Courses English Community Connect tile-category-on-demand-webinar XM Community
Introduction to the Delighted + Qualtrics Graduation Program
Familiarize yourself with key differences between Delighted and Qualtrics, and become comfortable with Qualtrics terms and account navigation.
FREE
27 min
XM For Customer Experience Free green-cx Individual Courses English Delighted
On-Demand Webinar - Learn Qualtrics
This on-demand webinar focuses on the most up-to-date Qualtrics best practices. Watch the recordings from our 6 "breakout" rooms where a Qualtrics Expert discussed tips and tricks about our most popular topics.
FREE
217 min
XM For Customer Experience On-Demand Courses On-Demand Videos Free XM For Employee Experience CoreXM Text iQ / Stats iQ registered-flag English tile-category-on-demand-webinar Learn Qualtrics Live XM For Strategy & Research
Utilisation des tableaux de bord pour signaler les commentaires des patients
Maintenir des tableaux de bord qui visualisent vos données d'expérience patient et accorder l'accès aux parties prenantes pertinentes
FREE
21 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started French Patient Experience Healthcare Dashboard Viewer/Report Consumer
Untersuchen von Daten mit Kreuztabellen
Lernen Sie, das bereichsübergreifende Tool von Qualtrics zu verwenden, um wichtige Beziehungen in Ihren Daten zu identifizieren.
FREE
20 min
XM For Customer Experience Experienced User On-Demand Videos Free DesignXM black-cm Individual Courses German XM For Strategy & Research
Semaines 3 et 4 - Parcours d'apprentissage Digital XM For Customer Experience
Au cours de ces deux semaines, nous maîtriserons les fonctionnalités avancées de XM For Customer Experience avec la certification XM For Customer Experience Expert.
FREE
6 Cours
XM For Customer Experience Certifications Experienced User green-cx Learning Journeys French Healthcare Standard User Academic
Closing the Loop with Patients (Service Line)
Leverage ticketing to prioritize and respond to patient feedback
FREE
22 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started English Patient Experience Healthcare
Uso de dashboards para notificar feedback del paciente
Actualizar dashboards que visualicen sus datos de Experiencia del paciente y otorguen acceso a las partes interesadas relevantes
FREE
21 min
experience-customer XM For Customer Experience Spanish level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started Patient Experience Healthcare Dashboard Viewer/Report Consumer
Flux de travail
Cette courte vidéo expliquera ce que sont les flux de travail et comment les créer.
FREE
1 min
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Workflows Individual Courses French learn-basics XM For Strategy & Research
Delighted + Qualtrics ： Stats iQでデータを分析する
（機械翻訳版）Stats iQ分析で有意義な洞察を明らかにすることができます。
FREE
39 min
XM For Customer Experience Japanese Free green-cx Individual Courses Delighted
Directorio XM
Este breve vídeo explicará qué es XM Directory y las ventajas de utilizarlo.
FREE
2 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses learn-basics
Le système d'exploitation XM pour XM For Employee Experience
Découvrez le puissant système d'exploitation XM (XMos) de Qualtrics et ses trois composants : XiD, iQ Suite et xFlows.
FREE
33 min
French
Semaines 3 et 4 - Parcours d'apprentissage XM For Customer Experience
Au cours de ces deux semaines, nous maîtriserons les fonctionnalités avancées de XM For Customer Experience avec la certification XM For Customer Experience Expert.
FREE
6 Cours
XM For Customer Experience Experienced User Free green-cx Learning Journeys French
顧客データの理解
（機械翻訳版）組織のダッシュボードを表示して,分析を計画し,傾向を追跡して洞察を収集する方法を学びます。
FREE
22 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free DesignXM green-cx Individual Courses XM For Strategy & Research
Optimisation de l'expérience de commerce électronique
En savoir plus sur ce programme d'expérience client numérique pré-construit qui utilise les meilleures pratiques pour vous aider à comprendre les besoins et les préférences des clients, ce qui peut améliorer la conversion et la fidélisation des clients.
FREE
27 min
experience-customer XM For Customer Experience On-Demand Courses Free green-cx Individual Courses French
Semaine 5 - Parcours d'apprentissage Digital XM For Customer Experience
Cette semaine, nous nous concentrerons sur une variété de sujets avancés Digital XM For Customer Experience.
FREE
4 Cours
XM For Customer Experience Experienced User green-cx Learning Journeys French Standard User Academic
Qualtrics Platform Essentials - Contenu d'apprentissage
Ce contenu d'apprentissage est gratuit et vous préparera à réussir l'examen de certification Qualtrics Platform Essentials.
FREE
6 Cours
XM For Customer Experience Certifications level-1-xm New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM Learning Journeys French XM For Strategy & Research
Live Webinar - Designing a Survey
This training is designed for anyone new to the discipline of XM and the Qualtrics platform. Learn how to confidently design a survey, based on best practice methodologies, and configure survey logic and settings to create a personalized experience.
FREE
60 min
XM For Customer Experience level-1-xm New User Live Training Free BrandXM CoreXM DesignXM registered-flag Upcoming Live Webinar Getting Started Individual Courses Tile Category Live Webinar tile-category-live-webinar XM For Strategy & Research
Semaine 5 - Parcours d'apprentissage XM For Customer Experience
Cette semaine, nous nous concentrerons sur une variété de fonctionnalités avancées du produit XM For Customer Experience et de cas d'utilisation.
FREE
10 Cours
XM For Customer Experience Experienced User Free green-cx Learning Journeys French Standard User
Die Homepage & Wie man sie benutzt
Dieses kurze Video zeigt Ihnen die Funktionen der Qualtrics-Homepage und wie Sie sie nach Ihren Wünschen anpassen können.
FREE
2 min
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses German learn-basics XM For Strategy & Research
Bundle: Qualtrics Platform Essentials + XM Fundamentals-Zertifizierung
Kaufen Sie die Qualtrics Platform Essentials und XM Fundamentals Zertifizierungsprüfungen zusammen für einen Rabatt von 100 $.
$100
XM For Customer Experience Certifications level-1-xm New User Premium XM For Employee Experience CoreXM DesignXM certification-styles purchased-flag Learning Journeys German proserv-bundle Tile Strikethrough 200 tile-strikethrough-200 tile-category-level-1-/-foundational XM For Strategy & Research
Mise en œuvre d'un programme de rétroaction numérique
Évaluez les sentiments de vos clients à l'égard de vos plateformes numériques en demandant des commentaires lorsqu'ils naviguent sur votre site Web ou votre application.
FREE
111 min
experience-customer XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM green-cx Digital Feedback Individual Courses French XM For Strategy & Research
Semaine 2 - Parcours d'apprentissage Digital XM For Customer Experience
Cette semaine, nous nous concentrerons sur les bases du produit XM For Customer Experience et des programmes d'expérience client numériques
FREE
11 Cours
XM For Customer Experience New User green-cx Learning Journeys French Healthcare Standard User Academic
Identifier les parcours d'expérience
Apprenez à utiliser Experience Journeys pour mesurer, visualiser et analyser les principaux points de données d'expérience tout au long d'un parcours client.
FREE
60 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses French
Paquete: Qualtrics Platform Essentials + XM Fundamentals Certification
Compre los exámenes de certificación de Qualtrics Platform Essentials y XM Fundamentals juntos por un descuento de $100.
$100
XM For Customer Experience Spanish Certifications level-1-xm New User Premium XM For Employee Experience CoreXM DesignXM certification-styles purchased-flag Learning Journeys proserv-bundle Tile Strikethrough 200 tile-strikethrough-200 tile-category-level-1-/-foundational XM For Strategy & Research
On-Demand - Qualtrics for K-12 Education Series
Learn how other districts and schools are using Qualtrics. This four-part series covers common ways that K-12 organizations use Qualtrics, how to begin utilizing key Qualtrics features, and best practices for deploying Qualtrics in education.
FREE
240 min
XM For Customer Experience level-1-xm Live Training Free CoreXM DesignXM Education registered-flag On-Demand Articles Best Practices Individual Courses English tile-category-on-demand-webinar
Semaine 1 - Parcours d'apprentissage Digital XM For Customer Experience pour les administrateurs de marque
Pour commencer, cette semaine, nous maîtriserons les bases avec la certification Qualtrics Platform Essentials et nous nous concentrerons sur vos tâches d'administrateur de marque
FREE
8 Cours
XM For Customer Experience Certifications New User green-cx Learning Journeys French Healthcare Academic Brand Administrator
Collecting EX Feedback
Drive survey response rates by learning how to efficiently manage, distribute to, and communicate with, your participants.
FREE
19 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
患者体験ダッシュボードの維持
（機械翻訳版）患者体験データを視覚化し、関連するステークホルダーへのアクセスを許可するダッシュボードを維持する
FREE
19 min
XM For Customer Experience level-1-xm Japanese On-Demand Courses On-Demand Videos Patient Experience Healthcare Dashboard Viewer/Report Consumer
Examining Data with Crosstabs
Learn to use Qualtrics' cross-tabulation tool to identify key relationships in your data
FREE
20 min
XM For Customer Experience Experienced User On-Demand Videos Free DesignXM black-cm Individual Courses English XM For Strategy & Research
Gérer les utilisateurs et les autorisations sur votre marque de soins de santé
Découvrez les compétences et les outils qui vous aideront à gérer les utilisateurs Qualtrics de votre organisation.
FREE
22 min
French
Principes de base de l'administration de la marque
Cette courte vidéo montrera aux administrateurs de marque les outils disponibles dans Qualtrics et comment y accéder.
FREE
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses French Quick Start XM For Strategy & Research
Understanding Your EX Feedback
Learn how to interpret your response data and better prepare it for further analysis by managing responses, using filters, and exporting raw data.
FREE
9 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Wir stellen XM-Lösungen vor
Erfahren Sie, wie Sie vorgefertigte XM-Lösungen auf der Qualtrics-Plattform schnell finden, konfigurieren und starten.
FREE
7 min
XM For Customer Experience level-1-xm New User On-Demand Courses On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Education Workflows Dashboards Digital Feedback Getting Started Best Practices Individual Courses German Patient Experience latest-courses XM Solution Courses Reports Action Planning XM For Strategy & Research
Semana 5: Recorrido de capacitación de XM para el cliente digital
Esta semana nos centraremos en una variedad de temas avanzados de Digital CustomerXM
FREE
4 Cursos
XM For Customer Experience Spanish Experienced User green-cx Learning Journeys Standard User Academic
Customizing Your EX Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses English
Sharing Your CX Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English
Pack : Qualtrics Platform Essentials + Certification XM Fundamentals
Achetez les examens de certification Qualtrics Platform Essentials et XM Fundamentals ensemble pour un rabais de 100 $ .
$100
XM For Customer Experience Certifications level-1-xm New User Premium XM For Employee Experience CoreXM DesignXM certification-styles purchased-flag Learning Journeys French proserv-bundle Tile Strikethrough 200 tile-strikethrough-200 tile-category-level-1-/-foundational XM For Strategy & Research
Configuración de su proyecto de CX
Conozca los fundamentos de la creación de encuestas creando preguntas y opciones de respuesta que comprometan a los clientes.
FREE
22 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses
Understanding Your 360 Feedback
Learn how to interpret your response data and better prepare for reporting by managing responses, using filters, and exporting raw data.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Conceptos básicos de la plataforma Qualtrics: contenido de aprendizaje
Este contenido de aprendizaje es gratuito y lo preparará para aprobar el examen de certificación Qualtrics Platform Essentials.
FREE
6 Cursos
XM For Customer Experience Spanish Certifications level-1-xm New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM Learning Journeys XM For Strategy & Research
Delighted + Qualtrics: Taking Action and Closing the Loop
Leverage our Close the Loop tools to prioritize and respond to customer feedback.
FREE
30 min
XM For Customer Experience Free green-cx Individual Courses English Delighted
Presentamos las Soluciones XM
Aprenda a buscar, configurar y lanzar rápidamente soluciones XM prediseñadas en la plataforma Qualtrics.
FREE
7 min
XM For Customer Experience Spanish level-1-xm New User On-Demand Courses On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Education Workflows Dashboards Digital Feedback Getting Started Best Practices Individual Courses Patient Experience latest-courses XM Solution Courses Reports Action Planning XM For Strategy & Research
Customizing Your 360 Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.
FREE
12 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Gestionar sus encuestas de experiencia del paciente
Gestione encuestas que revisen a sus pacientes y comprendan sus experiencias con su organización de cuidado de la salud
FREE
11 min
Spanish
Gérer vos enquêtes sur l'expérience des patients
Gérer des enquêtes qui vérifient vos patients et comprennent leurs expériences avec votre organisation de soins de santé
FREE
11 min
French
Sharing Your 360 Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
患者体験調査の管理
（機械翻訳版）あなたの患者をチェックインし、あなたの医療機関での経験を理解するアンケートを管理する
FREE
11 min
Japanese
Lernen Sie das XM Institute kennen
Dieses kurze Video zeigt Ihnen XM Institute und warum Sie es verwenden sollten.
FREE
1 min
German
Delighted + Qualtrics: Maßnahmen ergreifen und den Kreislauf schließen
Nutzen Sie unsere Close-the-Loop-Tools, um Kundenfeedback zu priorisieren und darauf zu reagieren.
FREE
30 min
XM For Customer Experience Free Individual Courses German Delighted
Schließen der Schleife mit Patienten (Service Line)
Nutzen Sie das Ticketing, um Patientenfeedback zu priorisieren und darauf zu reagieren
FREE
22 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started German Patient Experience Healthcare
On-Demand Webinar - Launching a Website Feedback Program
This training is designed to introduce you to setting up programs that allow you to collect feedback through surveys deployed directly from your digital platforms, both website and app.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Individual Courses tile-category-on-demand-webinar
Verwendung von Dashboards zum Melden von Patienten-Feedback
Verwalten Sie Dashboards, die Ihre Patientenerfahrungsdaten visualisieren und den relevanten Stakeholdern Zugriff gewähren
FREE
21 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started German Patient Experience Healthcare Dashboard Viewer/Report Consumer
Delighted + Qualtrics: Analyzing Data with Text iQ
Understand about the importance of text sentiment when analyzing feedback.
FREE
43 min
XM For Customer Experience Free green-cx Individual Courses English Delighted
Configuring Your CX Project
Learn survey building fundamentals by creating questions and answer choices that engage customers.
FREE
22 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English
Analyzing Patient Feedback with Text iQ
Learn how analyze your collected data to uncover new patient insights using Text iQ
FREE
8 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default English Patient Experience Healthcare
Collecting Research Feedback
Learn how to manage contacts and distribute your survey through different channels to engage your target audiences and drive response rates. Applies to Qualtrics CoreXM and DesignXM products.
FREE
14 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Designing a Research Process
Guide your organization towards insights by breaking down problems to define research questions that can be solved with Qualtrics.
FREE
16 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Automating CX Follow Ups
Notify your team when a customer interaction requires follow-up by utilizing Workflows & Tasks.
FREE
10 min
XM For Customer Experience New User On-Demand Videos Free green-cx Workflows Individual Courses English
Maintaining Patient Experience Dashboards
Maintain dashboards that visualize your Patient Experience data and grant access to the relevant stakeholders
FREE
19 min
XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos English Patient Experience Healthcare Dashboard Viewer/Report Consumer
Le système d'exploitation XM pour XM For Customer Experience
Découvrez le puissant système d'exploitation XM (XMos) de Qualtrics et ses trois composants : XiD, iQ Suite et xFlows.
FREE
33 min
French
Customizing Your CX Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual customer and styling your project with appropriate branding.
FREE
13 min
XM For Customer Experience New User On-Demand Videos Free green-cx Embedded Data Individual Courses English
CXアンケート回答を収集する
適切な配信方法でアンケート回答の収集を開始します。
FREE
32 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx XM Directory Individual Courses
Using Dashboards to Report Patient Feedback
Maintain dashboards that visualize your Patient Experience data and grant access to the relevant stakeholders
FREE
21 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started English Patient Experience Healthcare Dashboard Viewer/Report Consumer
Managing Your Patient Experience Surveys
Manage surveys that check in on your patients and understand their experiences with your healthcare organization
FREE
11 min
XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free Patient Experience Healthcare
Collecting CX Feedback
Launch your project successfully by determining the appropriate distribution channel.
FREE
25 min
XM For Customer Experience New User On-Demand Videos Free green-cx XM Directory Individual Courses English
Gestión de usuarios y permisos en su marca de cuidado de la salud
Obtenga información sobre las habilidades y herramientas que le ayudarán a gestionar los usuarios de Qualtrics de su organización.
FREE
22 min
Spanish
Teilen Ihres EX-Projekts
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Verwalten Ihrer Umfragen zur Patientenerfahrung
Verwalten Sie Umfragen, die bei Ihren Patienten einchecken und deren Erfahrungen mit Ihrer Gesundheitsorganisation verstehen
FREE
11 min
German
Certification d'expert XM For Employee Experience - Contenu d'apprentissage
Ce contenu d'apprentissage est gratuit et vous préparera à réussir l'examen de certification XM For Employee Experience Expert.v
FREE
5 Cours
Certifications Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Learning Journeys French
Cierre del bucle con pacientes (líder de PX)
Aproveche la generación de tickets para priorizar y responder a las opiniones de los pacientes
FREE
27 min
experience-customer XM For Customer Experience Spanish level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started Patient Experience
患者体験調査の配布のための連絡先ディレクトリの管理
（機械翻訳版）連絡先のための単一のプラットフォームを維持することで、患者と効果的にコミュニケーションをとる方法を学びます。
FREE
31 min
Japanese
Semaine 2 - Parcours d'apprentissage XM For Strategy & Research
Cette semaine, nous nous concentrerons sur les bases des produits XM For Strategy & Research au sein de la plate-forme Qualtrics
FREE
8 Cours
New User CoreXM DesignXM black-cm Learning Journeys French Healthcare Standard User Academic XM For Strategy & Research
Automatización de formularios
Comprometa a más empleados con Qualtrics alrededor de la oficina creando formularios de registro compartidos, coordinando cronogramas para eventos de equipo, probando conocimientos con cuestionarios y más.
FREE
6 min
Spanish On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Automatisation des formulaires
Engagez davantage d'employés avec Qualtrics au bureau en créant des formulaires d'inscription partagés, en coordonnant les horaires des événements d'équipe, en testant les connaissances avec des quiz, etc.
FREE
6 min
On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses French
Delighted + Qualtrics: Accessing and Distributing a Migrated Project
Be able to confidently access your migrated projects, review migrated data and identify the best distribution method for your survey project.
FREE
49 min
XM For Customer Experience Free green-cx Individual Courses English Delighted
Using Stats iQ to Analyze Data
Use Stats iQ to explore your customer data, discover relationships between drivers, and create new variables.
FREE
41 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses English XM For Strategy & Research
Using Your Patient Experience Dashboard
Learn how to navigate your dashboard so that you can effectively monitor patient feedback and identify areas for improvement
FREE
16 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started English Patient Experience Healthcare Dashboard Viewer/Report Consumer
Wissen testen
Binden Sie mehr Mitarbeiter mit Qualtrics im Büro ein, indem Sie gemeinsame Anmeldeformulare erstellen, Zeitpläne für Teamevents koordinieren, Wissen mit Quizfragen testen und vieles mehr.
FREE
13 min
On-Demand Videos Free CoreXM black-cm Individual Courses German XM For Strategy & Research
Analyse des commentaires des patients avec Text iQ
Découvrez comment analyser vos données collectées pour découvrir de nouvelles informations sur les patients à l'aide de Text iQ
FREE
8 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default French Patient Experience Healthcare
Actualización de dashboards de experiencia del paciente
Actualizar dashboards que visualicen sus datos de Experiencia del paciente y otorguen acceso a las partes interesadas relevantes
FREE
19 min
XM For Customer Experience Spanish level-1-xm On-Demand Courses On-Demand Videos Patient Experience Healthcare Dashboard Viewer/Report Consumer
Text iQによる患者フィードバックの分析
（機械翻訳版）Text iQ を使用して収集したデータを分析し、新しい患者の洞察を明らかにする方法を学びます
FREE
8 min
experience-customer XM For Customer Experience level-1-xm Japanese On-Demand Courses On-Demand Videos Free experience-default Patient Experience Healthcare
Rencontrez XM Basecamp
Cette courte vidéo vous montrera XM Basecamp et pourquoi l'utiliser.
FREE
1 min
French
組織の変化を効果的にリードする
（機械翻訳版）ベストプラクティスの方法論と原則を使用して、組織内の変更を効果的にリードします。
FREE
24 min
experience-customer XM For Customer Experience level-1-xm Japanese On-Demand Courses On-Demand Videos Free experience-default Getting Started Patient Experience Healthcare
XM for Customer Experience Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-customer XM For Customer Experience Certifications Experienced User Premium certification-styles green-cx Individual Courses cx_expiration tile-category-certification
Verwendung Ihres Patientenerfahrungs-Dashboards
Erfahren Sie, wie Sie in Ihrem Dashboard navigieren, um das Feedback der Patienten effektiv zu überwachen und Verbesserungsmöglichkeiten zu identifizieren
FREE
16 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started German Patient Experience Healthcare Dashboard Viewer/Report Consumer
Conozca el Portal de soporte técnico
Este breve vídeo le explicará qué isesel Portal de soporte técnico de Qualtrics y cuándo utilizarlo.
FREE
2 min
Spanish level-1-xm New User Free Individual Courses learn-basics
Rencontrez la communauté Qualtrics
Cette courte vidéo vous montrera la communauté Qualtrics et pourquoi l'utiliser.
FREE
1 min
level-1-xm New User Free Individual Courses French learn-basics
Semana 2: Investigación avanzada
Esta serie le presentará el potente conjunto de herramientas de Qualtrics para la investigación avanzada: creación de encuestas avanzadas, análisis estadísticos y de texto, análisis conjunto y máximo/diferencial.
FREE
7 Cursos
Spanish Free CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
Delighted + Qualtrics: les bases d'un tableau de bord migré
Comprendre comment interpréter votre tableau de bord Qualtrics migré pour recueillir des informations clés à partir de vos données.
FREE
26 min
XM For Customer Experience Free green-cx Individual Courses French Delighted
Delighted + Qualtrics: Acceso y distribución de un proyecto migrado
Sea capaz de acceder con confianza a sus proyectos migrados, revisar los datos migrados e identificar el mejor método de distribución para su proyecto de encuesta.
FREE
49 min
XM For Customer Experience Spanish Free green-cx Individual Courses Delighted
Analizar las opiniones de los clientes con Text iQ
Obtenga información sobre la importancia y el significado de la opinión del texto y cree temas que categoricen sus respuestas de texto en categorías fácilmente comprensibles.
FREE
68 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses green-cx Text iQ / Stats iQ Individual Courses
Semaine 1 - Parcours d'apprentissage XM For Customer Experience
Pour commencer, cette semaine, nous maîtriserons les bases avec la certification Qualtrics Platform Essentials.
FREE
6 Cours
XM For Customer Experience Experienced User Free green-cx Learning Journeys French
Comprensión de los datos de la encuesta de pacientes
Comprenda cómo acceder y gestionar sus datos brutos recopilados.
FREE
15 min
experience-customer Spanish level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started Patient Experience Healthcare
XM for Strategy & Research Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-research Certifications Experienced User Premium CoreXM DesignXM certification-styles black-cm Individual Courses cm_expiration tile-category-certification XM For Strategy & Research
Managing Users & Permissions on Your Healthcare Brand
Learn about the skills and tools that will help you manage your organization’s Qualtrics users.
FREE
22 min
XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Brand Administration Getting Started Healthcare platform administration Healthcare
Configuring Your Research Project
Learn survey building fundamentals by creating questions and answer choices that engage respondents. Applies to Qualtrics Strategy & Research products.
FREE
25 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
E-­Commerce Experience Optimization
Learn about this pre-built Digital CX program that uses best practices to help you understand customer needs and preferences, leading to insights that can improve customer conversion and retention.
FREE
27 min
experience-customer XM For Customer Experience On-Demand Courses Free green-cx Individual Courses English
Customizing Your Research Project
Explore the advanced tools and features that allow you to tailor the survey experience of your respondents and improve your response collection. Applies to Qualtrics CoreXM and DesignXM products.
FREE
18 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses English XM For Strategy & Research
Meet the Support Site
This short video will explain what ​​​​the ​Qualtrics Support Site is and when to use it.
FREE
1 min
level-1-xm New User Free Individual Courses English learn-basics
2週目-デジタルXM For Customer Experienceラーニングジャーニー
今週は、XM For Customer Experience製品とデジタルCXプログラムの基本に焦点を当てます
FREE
11 コース
XM For Customer Experience Japanese New User green-cx Learning Journeys Healthcare Standard User Academic
Lernen Sie die Qualtrics-Community kennen
Dieses kurze Video zeigt Ihnen die Qualtrics-Community und warum Sie sie verwenden sollten.
FREE
1 min
level-1-xm New User Free Individual Courses German learn-basics
Conozca a XM Basecamp
Este breve vídeo le mostrará XM Basecamp y por qué utilizarlo.
FREE
1 min
Spanish
Paquete: Experto en XM for Customer Experience + Certificación de elementos esenciales de la plataforma de Qualtrics
Compre los exámenes de certificación XM For Customer Experience Expert y Qualtrics Platform Essentials juntos por un descuento de $100.
$500
XM For Customer Experience Spanish Certifications Experienced User Premium certification-styles green-cx purchased-flag Learning Journeys proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle
2週目- XM For Customer Experienceラーニングジャーニー
今週は、XM For Customer Experience製品とCXジャーニーの基本に焦点を当てます。
FREE
8 コース
XM For Customer Experience Japanese Experienced User Free green-cx Learning Journeys
Conozca al XM Institute
Este breve vídeo le mostrará XM Institute y por qué utilizarlo.
FREE
1 min
Spanish
Conozca la comunidad de Qualtrics
Este breve vídeo le mostrará la comunidad de Qualtrics y por qué utilizarla.
FREE
1 min
Spanish level-1-xm New User Free Individual Courses learn-basics
Minimizing Survey Fatigue and Bias
Implement survey design best practices to collect high quality data by minimizing bias and respondent survey fatigue.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Applying Best Practices in Questionnaire Design
Master the art of survey building by implementing fundamental best practices that all researchers must know in order to collect high quality data.
FREE
29 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Driving Response Rates
Obtain the data you need by implementing survey design and distribution methods that drive high response rates.
FREE
27 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Sampling the Right Audience
Ensure you distribute your survey to the optimal number of respondents from the right audience so you can be confident in your data.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
XM For Customer Experience エキスパート資格試験 - テキスト
（機械翻訳版）XM For Customer Experience エキスパート資格試験の学習コンテンツです。
FREE
6 コース
XM For Customer Experience Certifications Japanese Experienced User On-Demand Courses Free green-cx Learning Journeys
Meet the Support Portal
This short video will show you the Qualtrics Support Portal and how/when to access it.
FREE
2 min
level-1-xm New User Free Individual Courses English learn-basics
Reporting Your 360 Feedback
Display your data by learning how to create individualized, easily digestible subject reports for your employees.
FREE
16 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English
Configuring Your 360 Project
Create a multi-rater feedback project by discovering how to build projects, question types, and how to use basic logic.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Collecting 360 Feedback
Learn how to manage your participants and communicate with them to launch response collection.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Lernen Sie XM Basecamp kennen
Dieses kurze Video zeigt Ihnen XM Basecamp und warum Sie es verwenden sollten.
FREE
1 min
German
XM Directory
This short video will explain what the XM Directory is and the advantages of using it.
FREE
2 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English learn-basics
Fundamentals of XM Discover
START HERE! Fundamentals of XM Discover is a high-level introduction to the Discover XM product.
FREE
60 min
Free Individual Courses English scorm-hide-menu XM Discover experience-discover
On-Demand Webinar - The What, Why and How of EX Action Planning
Learn why creating a culture of action is critical for cultivating an exceptional employee experience, and how to execute.
FREE
85 min
Live Training Free XM Institute XM For Employee Experience blue-ex registered-flag On-Demand Articles Best Practices Individual Courses English tile-category-on-demand-webinar XM Live Action Planning
On-Demand Webinar - CoreXM & DesignXM Product Innovation
Join this session to hear about the latest updates and innovations from the Qualtrics CoreXM and DesignXM product experts.
FREE
40 min
Free CoreXM DesignXM black-cm registered-flag On-Demand Articles Product Innovations Individual Courses tile-category-on-demand-webinar XM Live
Qualtrics コミュニティ（日本語字幕版）
【リソース】このショート動画では、Qualtricsコミュニティを紹介します。
FREE
1 min
level-1-xm Japanese New User Free Individual Courses learn-basics
Delighted + Qualtrics:マイグレーションされたダッシュボードの基本
（機械翻訳版）移行したQualtricsダッシュボードを解釈して、データから重要なインサイトを収集する方法を理解します。
FREE
26 min
XM For Customer Experience Japanese Free green-cx Individual Courses Delighted
Den Kreislauf mit Kunden schließen
Nutzen Sie Ticketing und Fallmanagement, um Kundenfeedback schnell zu priorisieren und darauf zu reagieren.
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses German
Einführung in das Customer Experience Management
Verstehen Sie die Disziplin des Customer Experience Managements und lernen Sie, das Qualtrics CX-Reifegradmodell zu verwenden, um Ihr Programm zu bewerten und zu skalieren.
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses German
Delighted + Qualtrics: Auf ein migriertes Projekt zugreifen und es verteilen
Seien Sie in der Lage, selbstbewusst auf Ihre migrierten Projekte zuzugreifen, migrierte Daten zu überprüfen und die beste Verteilungsmethode für Ihr Umfrageprojekt zu ermitteln.
FREE
49 min
XM For Customer Experience Free green-cx Individual Courses German Delighted
Erstellen von Kundenerlebnis-Dashboards
Erstellen Sie effektive Dashboards, die Ihre CX-Daten visualisieren und die Stakeholder dazu inspirieren, Maßnahmen zu ergreifen.
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses German
XM For Customer Experience Expert-Zertifizierung – Lerninhalte
Diese Lerninhalte sind kostenlos und bereiten Sie auf das Bestehen der XM For Customer Experience Expert-Zertifizierungsprüfung vor.
FREE
6 Kurse
XM For Customer Experience Certifications Experienced User On-Demand Courses Free green-cx Learning Journeys German
Rencontrez l'Institut XM
Cette courte vidéo vous montrera XM Basecamp et pourquoi l'utiliser.
FREE
1 min
French
Delighted + Qualtrics: analyse de données avec Stats iQ
Soyez en mesure de découvrir des informations significatives avec l'analyse Stats iQ.
FREE
39 min
XM For Customer Experience Free green-cx Individual Courses French Delighted
Delighted + Qualtrics: analyse de données avec Text iQ
Comprendre l'importance du sentiment textuel lors de l'analyse des commentaires.
FREE
43 min
XM For Customer Experience Free green-cx Individual Courses French Delighted
Delighted + Qualtrics: analizar datos con Text iQ
Comprenda la importancia de la opinión del texto al analizar las opiniones.
FREE
43 min
XM For Customer Experience Spanish Free green-cx Individual Courses Delighted
Delighted + Qualtrics: What's Next?
Be familiar with the resources available to you as you grow and expand your CX program.
FREE
3 min
XM For Customer Experience Free green-cx Individual Courses English Delighted
Delighted + Qualtrics: Was kommt als nächstes?
Machen Sie sich mit den Ressourcen vertraut, die Ihnen zur Verfügung stehen, wenn Sie Ihr CX-Programm ausbauen und erweitern.
FREE
3 min
XM For Customer Experience Free green-cx Individual Courses German Delighted
Delighted + Qualtrics: ¿Qué sigue?
Familiarícese con los recursos disponibles a medida que crece y amplía su programa de CX.
FREE
3 min
XM For Customer Experience Spanish Free green-cx Individual Courses Delighted
Delighted + Qualtrics: Comment gérer le répertoire
Apprenez à gérer efficacement votre annuaire et vos contacts d'annuaire.
FREE
63 min
XM For Customer Experience Free green-cx Individual Courses French Delighted
Einführung in das Abschlussprogramm von Delighted + Qualtrics
Machen Sie sich mit den wichtigsten Unterschieden zwischen Delighted und Qualtrics vertraut und machen Sie sich mit den Qualtrics-Begriffen und der Kontonavigation vertraut.
FREE
27 min
XM For Customer Experience Free green-cx Individual Courses German Delighted
Introducción al programa de graduación Delighted + Qualtrics
Familiarícese con las principales diferencias entre Encantado y Qualtrics, y familiarícese con los términos de Qualtrics y la navegación por la cuenta.
FREE
27 min
XM For Customer Experience Spanish Free green-cx Individual Courses Delighted
Delighted + Qualtrics: Basics of a Migrated Dashboard
Understand how to interpret your migrated Qualtrics Dashboard to gather key insights from your data.
FREE
26 min
XM For Customer Experience Free green-cx Individual Courses English Delighted
El sistema operativo XM para DesignXM
Obtenga información sobre el potente sistema operativo XM (XMos) de Qualtrics y sus tres componentes: XiD, iQ Suite y xFlows.
FREE
33 min
Spanish
Delighted + Qualtrics: Ihre Umfrage vorantreiben
Verstehen Sie, wie Sie die Funktionen zur Erstellung von Qualtrics-Umfragen verwenden, um Ihr CX-Programm zu skalieren.
FREE
90 min
XM For Customer Experience Free green-cx Individual Courses German Delighted
Capture des métriques de l'expérience client
Apprenez des stratégies pour identifier les paramètres d'expérience client appropriés pour atteindre les objectifs de votre programme et appliquer les meilleures pratiques de conception de sondages.
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses French
Analyser les commentaires des clients avec Text iQ
Renseignez-vous sur l'importance et la signification du sentiment textuel et créez des sujets qui classent vos réponses textuelles dans des catégories facilement compréhensibles.
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses green-cx Text iQ / Stats iQ Individual Courses French
Certification d'expert XM For Customer Experience - Contenu d'apprentissage
Ce contenu d'apprentissage est gratuit et vous préparera à réussir l'examen de certification XM For Customer Experience Expert.
FREE
6 Cours
XM For Customer Experience Certifications Experienced User On-Demand Courses Free green-cx Learning Journeys French
ウェブサイト上でユーザーフィードバックを取得する
ウェブサイトフィードバックでウェブサイト上でユーザーのフィードバックを取得する機能について学習します。
FREE
18 min
XM For Customer Experience Japanese New User On-Demand Courses On-Demand Videos Free green-cx Digital Feedback Individual Courses
デジタルフィードバックプログラムの実施
（機械翻訳版）ウェブサイトやアプリを閲覧する際にフィードバックを求めることで,デジタルプラットフォームに対する顧客の感情を把握できます。
FREE
111 min
experience-customer XM For Customer Experience Japanese Experienced User On-Demand Videos Free CoreXM DesignXM green-cx Digital Feedback Individual Courses XM For Strategy & Research
Certificación XM For Customer Experience Expert - Contenido de aprendizaje
Este contenido de aprendizaje es gratuito y lo preparará para aprobar el examen de certificación de experto de XM For Customer Experience.
FREE
6 Cursos
XM For Customer Experience Spanish Certifications Experienced User On-Demand Courses Free green-cx Learning Journeys
Creación de dashboards de experiencia del cliente
Cree tableros de control eficaces que visualicen sus datos de CX e inspiren a las partes interesadas para que tomen medidas.
FREE
234 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses
Delighted + Qualtrics: Ihr Dashboard weiterentwickeln
Erstellen Sie effektive Dashboards, die wichtige Stakeholder zum Handeln inspirieren.
FREE
126 min
XM For Customer Experience Free green-cx Individual Courses German Delighted
Delighted + Qualtrics: Avanzar en su tablero
Cree cuadros de mando eficaces que inspiren a las partes interesadas clave a tomar medidas.
FREE
126 min
XM For Customer Experience Spanish Free green-cx Individual Courses Delighted
3週目と4週目- XM For Customer Experienceラーニングジャーニー
この2週間で、XM For Customer Experienceエキスパート認定で高度なXM For Customer Experience機能を習得します。
FREE
6 コース
XM For Customer Experience Japanese Experienced User Free green-cx Learning Journeys
カスタマーエクスペリエンス管理の導入
（機械翻訳版）カスタマーエクスペリエンスマネジメントの規律を理解し、Qualtrics CX成熟度モデルを使用してプログラムを評価および拡張する方法を学びます。
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
Understanding Your Research Feedback
Explore the different ways to view and organize your data through managing results, recoding values, and exporting & importing response data. Applies to Qualtrics CoreXM and DesignXM products.
FREE
24 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
顧客とのループを閉じる
（機械翻訳版）チケットとケース管理を活用して、顧客のフィードバックに迅速に優先順位を付け、対応します。
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Workflows Individual Courses
Communicating Findings Effectively
Compile your findings from your analysis and create effective action plans, reports, and dashboards.
FREE
26 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Understanding Customer Data
Planning your analysis and learn how to track trends and collect insights by viewing your organizations’ dashboards.
FREE
22 min
XM For Customer Experience Experienced User On-Demand Videos Free DesignXM green-cx Individual Courses English XM For Strategy & Research
Automating Forms
Improve internal efficiencies by creating support forms to track and respond to requests.
FREE
6 min
On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
1週目-ブランド管理者のためのデジタルXM For Customer Experienceラーニングジャーニー
まず、今週はQualtrics Platform Essentials認定資格の基本を習得し、ブランド管理者の職務に集中します
FREE
8 コース
XM For Customer Experience Certifications Japanese New User green-cx Learning Journeys Healthcare Academic Brand Administrator
Understanding Your CX Feedback
Learn to correctly interpret your data by understanding how feedback is displayed in Data & Analysis.
FREE
14 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English
Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
1週目-デジタルXM For Customer Experienceラーニングジャーニー
まず、今週はQualtrics Platform Essentials認定資格の基本を習得します
FREE
6 コース
XM For Customer Experience Japanese New User Education green-cx Learning Journeys Healthcare Standard User Academic
Verwendung der Lösung „Wohlbefinden bei der Arbeit“
Erfahren Sie, wie Sie die vorgefertigte Lösung „Wohlbefinden bei der Arbeit“ verwenden können, um wichtiges Feedback zum Wohlbefinden und zur Belastbarkeit der Mitarbeiter zu erfassen, und ergreifen Sie Maßnahmen, um den verschiedenen Belastungen am Arbeitsplatz zu begegnen.
FREE
46 min
experience-employee Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses German latest-courses
Week 5 - XM For Strategy & Research Learning Journey
This week we will focus on a variety of advanced XM For Strategy & Research topics
FREE
7 Courses
New User CoreXM DesignXM black-cm Learning Journeys English Healthcare Standard User Academic XM For Strategy & Research
第5週- XM For Employee Experienceエンゲージメント学習ジャーニー
今週は、さまざまな高度な従業員エンゲージメントのトピックに焦点を当てます
FREE
4 コース
Japanese Experienced User XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
Comprensión de su opinión de 360 grados
Aprenda a interpretar sus datos de respuesta y a prepararse mejor para la elaboración de informes gestionando respuestas, utilizando filtros y exportando datos sin procesar.
FREE
10 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
On-Demand Webinar - Utilizing Qualtrics for DE&I
Join the Qualtrics Education team to learn more about how to utilize Qualtrics to help your education organization reach its DE&I goals in this previously recorded webinar.
FREE
60 min
Live Training Free XM For Employee Experience Education blue-ex registered-flag On-Demand Articles Individual Courses tile-category-on-demand-webinar
第3週と第4週- XM For Employee Experienceライフサイクル学習の旅
この2週間で、XM For Employee Experienceエキスパート認定で高度な従業員ライフサイクル機能を習得します。
FREE
5 コース
experience-employee Japanese Experienced User Free XM For Employee Experience blue-ex Learning Journeys
第3週と第4週- XM For Employee Experienceエンゲージメント学習の旅
この2週間で、XM For Employee Experienceエキスパート認定で高度な従業員エンゲージメント機能を習得します
FREE
5 コース
Certifications Japanese XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
第2週- XM For Employee Experienceライフサイクル学習の旅
今週は、Qualtrics XM For Employee Experienceプラットフォーム内の従業員ライフサイクル製品の基本に焦点を当てます。
FREE
7 コース
experience-employee Japanese Free XM For Employee Experience blue-ex Learning Journeys
Lernen Sie die Support-Portal kennen
Dieses kurze Video zeigt Ihnen das Qualtrics-Support-Portal und wie und wann Sie darauf zugreifen können.
FREE
2 min
level-1-xm New User Free Individual Courses German learn-basics
XM Institute（日本語字幕版）
【リソース】このショート動画では、XM Instituteを紹介します。
FREE
1 min
Japanese
Delighted + Qualtrics: Faites progresser votre enquête
Comprendre comment utiliser les fonctionnalités de construction de sondages Qualtrics afin de mettre à l'échelle votre programme d'expérience client.
FREE
90 min
XM For Customer Experience Free green-cx Individual Courses French Delighted
Wochen 3 und 4 - Lernpfad XM For Employee Experience Engagement
In diesen zwei Wochen werden wir die erweiterten Funktionen des Mitarbeiterengagements mit der XM For Employee Experience Expert-Zertifizierung meistern
FREE
5 Kurse
Certifications XM For Employee Experience blue-ex Learning Journeys German Healthcare Standard User Academic
Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Verwendung der EX25-Lösung (Engagement & Pulse)
Erfahren Sie, wie Sie die vorgefertigte EX25-Lösung verwenden, um Ihr jährliches Engagement- oder Pulse-Programm im Einklang mit forschungsgestützten Best Practices zu entwerfen und zu starten, was zu Erkenntnissen führt, die die Mitarbeitererfahrung in Ihrem Unternehmen verbessern können.
FREE
25 min
experience-employee xz-new Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses German
Woche 2 - Lernpfad zum Engagement von XM For Employee Experience
Diese Woche werden wir uns auf die Grundlagen des Mitarbeiterengagement-Produkts innerhalb der Qualtrics XM For Employee Experience-Plattform konzentrieren
FREE
8 Kurse
New User XM For Employee Experience blue-ex Learning Journeys German Healthcare Standard User Academic
Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research
Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Jumpstart your Research Trial
Get the most out of your 30-day Strategic Research trial with a sample project that lets you explore the advanced features available in Strategic Research without needing to collect your own responses.
FREE
41 min
New User Free DesignXM black-cm Individual Courses English XM For Strategy & Research
Week 1 - XM For Strategy & Research Learning Journey for Brand Admins
To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification and focus on your Brand Administrator duties
FREE
8 Courses
On-Demand Videos CoreXM DesignXM black-cm Learning Journeys English Healthcare Academic Brand Administrator XM For Strategy & Research
Week 1 - XM For Strategy & Research Learning Journey
To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification
FREE
6 Courses
Certifications New User CoreXM DesignXM black-cm Learning Journeys English Healthcare Standard User Academic XM For Strategy & Research
Weeks 3 & 4 - XM For Employee Experience Lifecycle Learning Journey
Over these two weeks, we will master advanced Employee Lifecycle functionality with the XM For Employee Experience Expert Certification.
FREE
5 Courses
experience-employee Experienced User Free XM For Employee Experience blue-ex Learning Journeys English
Weeks 3 & 4 - XM For Strategy & Research Learning Journey
Over these two weeks, we will master advanced XM For Strategy & Research functionality with the XM For Strategy & Research Expert Certification
FREE
5 Courses
Certifications New User CoreXM DesignXM black-cm Learning Journeys English Healthcare Standard User Academic XM For Strategy & Research
Week 2 - XM For Strategy & Research Learning Journey
This week we will focus on the basics of the XM For Strategy & Research products within the Qualtrics platform
FREE
8 Courses
New User CoreXM DesignXM black-cm Learning Journeys English Healthcare Standard User Academic XM For Strategy & Research
Week 5 - XM For Employee Experience Lifecycle Learning Journey
This week we will focus on a variety of advanced Employee Lifecycle product features and use cases.
FREE
2 Courses
experience-employee Experienced User Free XM For Employee Experience blue-ex Learning Journeys English
Week 1 - XM For Employee Experience Lifecycle Learning Journey
To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification.
FREE
6 Courses
experience-employee Experienced User Free XM For Employee Experience blue-ex Learning Journeys English
Week 2 - XM For Employee Experience Engagement Learning Journey
This week we will focus on the basics of the Employee Engagement product within the Qualtrics XM For Employee Experience platform
FREE
8 Courses
New User XM For Employee Experience blue-ex Learning Journeys English Healthcare Standard User Academic
Week 5 - XM For Employee Experience Engagement Learning Journey
This week we will focus on a variety of advanced Employee Engagement topics
FREE
4 Courses
Experienced User XM For Employee Experience blue-ex Learning Journeys English Healthcare Standard User Academic
Week 1 - XM For Employee Experience Engagement Learning Journey
To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification
FREE
6 Courses
Certifications New User XM For Employee Experience blue-ex Learning Journeys English Healthcare Standard User Academic
Week 1 - XM For Employee Experience 360 Learning Journey
To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification
FREE
6 Courses
experience-employee Certifications Experienced User XM For Employee Experience blue-ex Learning Journeys English Healthcare Standard User Academic
Weeks 3 & 4 - XM For Customer Experience Learning Journey
Over these two weeks, we will master advanced XM For Customer Experience functionality with the XM For Customer Experience Expert Certification.
FREE
6 Courses
XM For Customer Experience Experienced User Free green-cx Learning Journeys English
Week 1 - Digital XM For Customer Experience Learning Journey for Brand Admins
To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification and focus on your Brand Administrator duties
FREE
8 Courses
XM For Customer Experience Certifications New User green-cx Learning Journeys English Healthcare Academic Brand Administrator
Week 5 - Digital XM For Customer Experience Learning Journey
This week we will focus on a variety of advanced Digital XM For Customer Experience topics
FREE
4 Courses
XM For Customer Experience Experienced User green-cx Learning Journeys English Standard User Academic
Week 2 - Digital XM For Customer Experience Learning Journey
This week we will focus on the basics of the XM For Customer Experience product and digital CX programs
FREE
11 Courses
XM For Customer Experience New User green-cx Learning Journeys English Healthcare Standard User Academic
Weeks 3 & 4 - Digital XM For Customer Experience Learning Journey
Over these two weeks, we will master advanced XM For Customer Experience functionality with the XM For Customer Experience Expert Certification
FREE
6 Courses
XM For Customer Experience Certifications Experienced User green-cx Learning Journeys English Healthcare Standard User Academic
Lernen Sie die Support-Website kennen
Dieses kurze Video erklärt, was ​​​​die ​Qualtrics-Support-Website ist und wann sie zu verwenden ist.
FREE
1 min
level-1-xm New User Free Individual Courses German learn-basics
Delighted + Qualtrics ：ダッシュボードの進化
（機械翻訳版）主要な利害関係者に行動を起こさせる効果的なダッシュボードを構築します。
FREE
126 min
XM For Customer Experience Japanese Free green-cx Individual Courses Delighted
効果的なカスタマージャーニーオプティマイザー（ CJO ）ユーザーになる
（機械翻訳版）カスタマージャーニーオプティマイザー（ CJO ）の使い方を学びましょう。これはジャーニー分析とオーケストレーションプラットフォームであり、ブランドは顧客が組織でどのようなジャーニーを経験しているかを理解し、最適化することができます。
FREE
29 min
Japanese Experienced User On-Demand Courses Free Public Sector green-cx Individual Courses Customer Journey Optimizer
Week 2 - XM For Customer Experience Learning Journey
This week we will focus on the basics of the XM For Customer Experience product and CX journeys.
FREE
8 Courses
XM For Customer Experience Experienced User Free green-cx Learning Journeys English
Semanas 3 y 4: Recorrido de capacitación del ciclo de vida de XM For Employee Experience
Durante estas dos semanas, dominaremos la funcionalidad avanzada de Ciclo de vida del empleado con la certificación XM For Employee Experience Expert.
FREE
5 Cursos
experience-employee Spanish Experienced User Free XM For Employee Experience blue-ex Learning Journeys
The XM Operating System for XM For Customer Experience
Learn about Qualtrics' powerful XM Operating System (XMos) and its three components: XiD, iQ Suite, and xFlows.
FREE
33 min
XM For Customer Experience New User On-Demand Courses Free green-cx Workflows Text iQ / Stats iQ XM Directory Best Practices Individual Courses English
Semana 5: Recorrido de capacitación sobre compromiso de XM For Employee Experience
Esta semana nos centraremos en una variedad de temas avanzados de Employee Engagement.
FREE
4 Cursos
Spanish Experienced User XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
第1週- XM For Employee Experience 360ラーニングジャーニー
まず、今週はQualtrics Platform Essentials認定資格の基本を習得します
FREE
6 コース
experience-employee Certifications Japanese Experienced User XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
Woche 2 - XM For Employee Experience 360 Lernpfad
Diese Woche werden wir uns auf die Grundlagen des 360-Produkts innerhalb der Qualtrics XM For Employee Experience-Plattform konzentrieren
FREE
6 Kurse
experience-employee Experienced User Free XM For Employee Experience blue-ex Learning Journeys German Healthcare Standard User Academic
Liderar eficazmente el cambio en su organización
Lidere el cambio de manera eficaz en su organización utilizando la metodología y los principios de mejores prácticas.
FREE
24 min
experience-customer XM For Customer Experience Spanish level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started Patient Experience Healthcare
Woche 1 - Lernpfad zum Engagement von XM For Employee Experience für Markenadministratoren
Um loszulegen, werden wir diese Woche die Grundlagen mit der Qualtrics Platform Essentials-Zertifizierung meistern und uns auf Ihre Aufgaben als Markenadministrator konzentrieren
FREE
8 Kurse
Certifications New User XM For Employee Experience blue-ex Learning Journeys German Healthcare Standard User Academic
XM Fundamentals Certification Exam - $100 USD
Complete the associated learning journey to solidify your content knowledge. Then schedule your certification exam here with our online proctoring partner to prove your expertise.
$100
8 min
Certifications level-1-xm Premium XM Institute certification-styles Individual Courses xmf_expiration
Meet the Qualtrics Community
This short video will show you the Qualtrics Community and why to use it.
FREE
1 min
level-1-xm New User Free Individual Courses English learn-basics
Woche 1 - Lernpfad XM For Employee Experience Engagement
Um loszulegen, werden wir diese Woche die Grundlagen mit der Qualtrics Platform Essentials-Zertifizierung meistern
FREE
6 Kurse
Certifications New User XM For Employee Experience blue-ex Learning Journeys German Healthcare Standard User Academic
Delighted + Qualtrics: Cómo gestionar el directorio
Aprenda a administrar eficazmente su directorio y contactos del directorio.
FREE
63 min
XM For Customer Experience Spanish Free green-cx Individual Courses Delighted
Grundlegendes zu den Daten der Patientenumfrage
Erfahren Sie, wie Sie auf Ihre gesammelten Rohdaten zugreifen und diese verwalten können.
FREE
15 min
experience-customer level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started German Patient Experience Healthcare
Meet XM Basecamp
This short video will show you XM Basecamp and why to use it.
FREE
1 min
level-1-xm New User Free Individual Courses learn-basics
Berichterstattung über Umfrageergebnisse mit Ergebnis-Dashboards
Sobald Sie die Datenerhebung für die Umfrage abgeschlossen haben, ist es an der Zeit, die Ergebnisse zu analysieren und an die Stakeholder weiterzugeben. In diesem Kurs erfahren Sie, wie Ergebnis-Dashboards in Qualtrics strukturiert sind und wie Sie diese anpassen können, um Ergebnisse zu kommunizieren.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM German XM For Strategy & Research
Erstellen eines Umfrageprojekts
Die Umfrage ist das Rückgrat der Datenerhebung im Bereich des Erfahrungsmanagements. Ein umfassendes Verständnis der Technologiekomponenten des Erfahrungsmanagements hilft Ihnen, qualitativ hochwertige Projekte zu erstellen, die zu hochwertigen Erkenntnissen führen.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Woche 1 - XM For Employee Experience 360 Lernpfad
Um loszulegen, werden wir diese Woche die Grundlagen mit der Qualtrics Platform Essentials-Zertifizierung meistern
FREE
6 Kurse
experience-employee Certifications Experienced User XM For Employee Experience blue-ex Learning Journeys German Healthcare Standard User Academic
Verteilen eines Umfrageprojekts
Nach der Erstellung und Veröffentlichung Ihrer Umfrage sind Sie bereit, Ihre Umfrage zu senden, um Daten zu sammeln. In Qualtrics stehen mehrere Vertriebsmethoden zur Verfügung. In diesem Modul untersuchen wir die am häufigsten verwendeten.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - XMP New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Semanas 3 y 4: Recorrido de capacitación sobre compromiso de XM For Employee Experience
Durante estas dos semanas, dominaremos la funcionalidad avanzada de Employee Engagement con la certificación de experto de XM For Employee Experience.
FREE
5 Cursos
Spanish Certifications XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
Diseñar tableros de compromiso para impulsar el cambio
Impulse la adopción de tableros de compromiso del empleado en toda la organización aprendiendo a adaptar los datos presentados para cada parte interesada.
FREE
28 min
experience-employee Spanish Experienced User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
Programa de experiencia del candidato
Sepa más sobre cómo utilizar la solución prediseñada de experiencia del candidato para capturar feedback importante en todas las etapas del proceso de contratación, lo que lleva a información estratégica que mejora la experiencia del candidato y eleva el valor de marca del empleador de su organización.
FREE
68 min
experience-employee Spanish Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Semana 5: Recorrido de capacitación del ciclo de vida de XM For Employee Experience
Esta semana nos centraremos en una variedad de funciones de producto y casos de uso avanzados de Ciclo de vida del empleado.
FREE
2 Cursos
experience-employee Spanish Experienced User Free XM For Employee Experience blue-ex Learning Journeys
Comprender su opinión sobre EX
Aprenda a interpretar sus datos de respuesta y prepararlos mejor para un análisis más detallado gestionando respuestas, utilizando filtros y exportando datos sin procesar.
FREE
9 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Getting Started Individual Courses English tile-category-on-demand-webinar
Configuración de su proyecto EX
Cree un proyecto de experiencia de empleado atractivo descubriendo cómo crear proyectos, tipos de preguntas y cómo utilizar la lógica básica.
FREE
21 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Semana 1: Recorrido de capacitación sobre compromiso de XM For Employee Experience para administradores de marca
Para comenzar, esta semana dominaremos los aspectos básicos de la certificación de Qualtrics Platform Essentials y nos centraremos en las tareas de su administrador de organización.
FREE
8 Cursos
Spanish Certifications New User XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
Exploration et analyse des données
Organisez et analysez vos données collectées pour découvrir de nouvelles informations sur les employés.
FREE
44 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses French
Cierre del bucle con pacientes (administrador de plataforma)
Aproveche la generación de tickets y la gestión de casos para priorizar y responder rápidamente a las opiniones de los pacientes
FREE
22 min
Spanish
Configuring Your EX Project
Create an engaging employee experience project by discovering how to build projects, questions types, and how to use basic logic.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Delighted + Qualtrics: How to Manage the XM Directory
Learn how to effectively manage your Directory and Directory Contacts.
FREE
63 min
XM For Customer Experience Free green-cx Individual Courses English Delighted
Identifying Experience Journeys
Learn how to use Experience Journeys to measure, visualize, and analyze the key experience data points along a customer journey
FREE
60 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses English
Semana 1: Recorrido de capacitación sobre compromiso de XM For Employee Experience
Para comenzar, esta semana dominaremos los aspectos básicos con la certificación de Qualtrics Platform Essentials
FREE
6 Cursos
Spanish Certifications New User XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
Delighted + Qualtrics: Agir et boucler la boucle
Tirez parti de nos outils Close the Loop pour prioriser et répondre aux commentaires des clients.
FREE
30 min
XM For Customer Experience Free green-cx Individual Courses French Delighted
Utilizing Qualtrics Workflows
Learn how to use Workflows to trigger tasks and act on feedback
FREE
23 min
Free DesignXM black-cm Workflows Individual Courses English XM For Strategy & Research
Testing Knowledge
Learn to test team members' or customers' knowledge through distributed quizzes, and short surveys.
FREE
13 min
On-Demand Videos Free CoreXM black-cm Individual Courses English XM For Strategy & Research
Understanding Patient Survey Data
Understand how to access and manage your collected raw data.
FREE
15 min
experience-customer level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started English Patient Experience Healthcare
Delighted + Qualtrics: Advancing Your Survey
Understand how to use Qualtrics survey building features in order to scale your CX Program.
FREE
90 min
XM For Customer Experience Free green-cx Individual Courses English Delighted
Generación de informes de resultados de encuesta con dashboards de resultados
Una vez que haya completado la recopilación de datos para la encuesta, es el momento de analizar y compartir los resultados con las partes interesadas. En este curso, aprenderá cómo se estructuran los dashboards de resultados en Qualtrics y cómo puede personalizarlos para comunicar los resultados.
FREE
60 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
Planificación y diseño de una encuesta
La encuesta es la columna vertebral de la recopilación de datos para XM; una encuesta bien diseñada garantizará que dispone de los datos necesarios para tomar decisiones. En este curso se describen los impactos posteriores de la encuesta y se describen las mejores prácticas de diseño de la encuesta para garantizar la calidad de los datos.
FREE
38 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Creación de un proyecto de encuesta
La encuesta es la columna vertebral de la recopilación de datos de Experience Management, al tener una comprensión integral de los componentes tecnológicos de Experience Management lo ayudará a producir proyectos de calidad que lleven a información estratégica de calidad.
FREE
73 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Gestión de la experiencia: una breve introducción
La gestión de la experiencia está cambiando la forma en que operan las empresas. Comprender todo el panorama de una organización nunca ha sido tan importante ni más accesible de lo que es ahora. Inicie su comprensión de la gestión de la experiencia con este módulo introductorio.
FREE
27 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Semana 4: Mejores prácticas
Esta serie está diseñada para ayudar a los investigadores a mejorar sus índices de respuesta e información estratégica de la encuesta.
FREE
5 Cursos
Spanish CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
Semaines 3 et 4 - Parcours d'apprentissage du cycle de vie XM For Employee Experience
Au cours de ces deux semaines, nous maîtriserons les fonctionnalités avancées du cycle de vie des employés avec la certification XM For Employee Experience Expert.
FREE
5 Cours
experience-employee Experienced User Free XM For Employee Experience blue-ex Learning Journeys French
Schließen der Schleife mit Patienten (Plattform-Admin)
Nutzen Sie Ticketing und Fallmanagement, um schnell zu priorisieren und auf Patientenfeedback zu reagieren
FREE
22 min
German
Fermeture de la boucle avec les patients (administrateur de la plateforme)
Tirer parti de la billetterie et de la gestion des cas pour établir rapidement des priorités et répondre aux commentaires des patients
FREE
22 min
French
Semaines 3 et 4 - Parcours d'apprentissage de l'engagement XM For Employee Experience
Au cours de ces deux semaines, nous maîtriserons les fonctionnalités avancées d'engagement des employés avec la certification XM For Employee Experience Expert.
FREE
5 Cours
Certifications XM For Employee Experience blue-ex Learning Journeys French Healthcare Standard User Academic
Programme d'expérience candidat
Apprenez à utiliser la solution d'expérience candidat pré-construite pour recueillir des commentaires importants à toutes les étapes du processus d'embauche, ce qui permet d'obtenir des informations qui améliorent l'expérience candidat et rehaussent la valeur de la marque employeur de votre organisation.
FREE
68 min
experience-employee Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Semaine 5 - Parcours d'apprentissage du cycle de vie XM For Employee Experience
Cette semaine, nous nous concentrerons sur une variété de fonctionnalités avancées du produit du cycle de vie des employés et de cas d'utilisation.
FREE
2 Cours
experience-employee Experienced User Free XM For Employee Experience blue-ex Learning Journeys French
Utilisation de la solution EX25 (Engagement & Pulse)
Apprenez à utiliser la solution EX25 pré-construite pour concevoir et lancer votre programme d'engagement annuel ou Pulse conformément aux meilleures pratiques soutenues par la recherche, ce qui permet d'obtenir des informations susceptibles d'améliorer l'expérience des employés dans votre organisation.
FREE
25 min
experience-employee xz-new Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses French
Semaine 5 - Parcours d'apprentissage de l'engagement XM For Employee Experience
Cette semaine, nous nous concentrerons sur une variété de sujets avancés sur l'engagement des employés.
FREE
4 Cours
Experienced User XM For Employee Experience blue-ex Learning Journeys French Healthcare Standard User Academic
Semaine 2 - Parcours d'apprentissage XM For Employee Experience 360
Cette semaine, nous nous concentrerons sur les bases du produit 360 au sein de la plate-forme Qualtrics XM For Employee Experience
FREE
6 Cours
experience-employee Experienced User Free XM For Employee Experience blue-ex Learning Journeys French Healthcare Standard User Academic
Semaine 2 - Parcours d'apprentissage du cycle de vie XM For Employee Experience
Cette semaine, nous nous concentrerons sur les bases du produit du cycle de vie des employés au sein de la plate-forme Qualtrics XM For Employee Experience.
FREE
7 Cours
experience-employee Free XM For Employee Experience blue-ex Learning Journeys French
Verwalten von Benutzern und Berechtigungen für Ihre Marke im Gesundheitswesen
Erfahren Sie mehr über die Fähigkeiten und Tools, die Ihnen bei der Verwaltung der Qualtrics-Benutzer Ihres Unternehmens helfen.
FREE
22 min
German
Das XM-Betriebssystem für DesignXM
Erfahren Sie mehr über das leistungsstarke XM-Betriebssystem (XMos) von Qualtrics und seine drei Komponenten: XiD, iQ Suite und xFlows.
FREE
33 min
German
DesignXMのためのXMオペレーティングシステム
（機械翻訳版）Qualtricsの強力なXMオペレーティングシステム（ XMos ）とその3つのコンポーネント（ XiD、iQ Suite、xFlows ）について説明します。
FREE
33 min
Japanese
Analizar la opinión del paciente con Text iQ
Descubra cómo analizar sus datos recopilados para descubrir nueva información estratégica sobre el paciente utilizando Text iQ
FREE
8 min
experience-customer XM For Customer Experience Spanish level-1-xm On-Demand Courses On-Demand Videos Free experience-default Patient Experience Healthcare
⑦EXアンケート結果をダッシュボードで表示する
チャート、グラフ、およびテーブルの作成方法を学ぶことにより、結果のダッシュボードを作成し、組織全体に共有します
FREE
70 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
患者とのループを閉じる（プラットフォーム管理者）
（機械翻訳版）チケットとケース管理を活用して、患者のフィードバックに迅速に優先順位を付け、対応します
FREE
22 min
Japanese
テストの知識
（機械翻訳版）共有登録フォームを作成したり、チームイベントのスケジュールを調整したり、クイズで知識をテストしたりすることで、より多くの従業員をオフィス内でQualtricsに参加させましょう。
FREE
13 min
Japanese On-Demand Videos Free CoreXM black-cm Individual Courses XM For Strategy & Research
Rencontrez le portail d'assistance
Cette courte vidéo vous montrera le portail d'assistance Qualtrics et comment/quand y accéder.
FREE
2 min
level-1-xm New User Free Individual Courses French learn-basics
Rencontrez le site d'assistance
Cette courte vidéo expliquera ce qu'est le site d'assistance Qualtrics et quand l'utiliser.
FREE
1 min
level-1-xm New User Free Individual Courses French learn-basics
「職場でのウェルビーイング」ソリューションの使用
（機械翻訳版）事前に構築された「職場でのウェルビーイング」ソリューションを使用して、従業員のウェルビーイングと回復力に関連する重要なフィードバックを把握し、職場で直面するさまざまな圧力を管理するための行動をとる方法を学びます。
FREE
46 min
experience-employee Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses latest-courses
CX 15分で学ぶNPSとROI
CXにおける「NPS」と「ROIの算出方法」をそれぞれ15分で解説するウェビナー
FREE
61 min
XM For Customer Experience Japanese New User Experienced User On-Demand Courses On-Demand Videos Free XM Institute green-cx Individual Courses tile-category-on-demand-webinar
CX 15分で学ぶ設問設計
アンケートの設問設計について解説するウェビナー
FREE
58 min
XM For Customer Experience Japanese New User Experienced User On-Demand Courses On-Demand Videos Free XM Institute green-cx Individual Courses tile-category-on-demand-webinar
CX 15分で学ぶオンラインフィードバック改善
「改善のヒントになるフィードバックをもっと多く寄せてもらえる方法」について解説するウェビナー
FREE
62 min
XM For Customer Experience Japanese New User Experienced User On-Demand Courses On-Demand Videos Free XM Institute green-cx Individual Courses tile-category-on-demand-webinar
EX入門編
EXを使用する際に必須となるエンゲージメントアンケートの作成からデータの可視化までの基礎操作と流れを学習するトレーニング
FREE
153 min
Japanese New User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Getting Started Individual Courses tile-category-on-demand-webinar Getting Started Series getting-started-series
Delighted + Qualtrics ：次は何ですか？
（機械翻訳版）CXプログラムの成長と拡大に伴い、利用可能なリソースに精通してください。
FREE
3 min
XM For Customer Experience Japanese Free green-cx Individual Courses Delighted
従業員エンゲージメント・パルスにおける2回目以降のプロジェクトの準備をする
エンゲージメント調査を継続的に実施する際の準備や経年比較を実施するための操作について学習します。
FREE
20 min
Japanese New User Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
CXプロジェクトを作成する
質問や回答選択肢の作成を含むアンケート調査作成の基礎について学習します。
FREE
27 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
システム連携勉強会
クアルトリクスとCRM連携（Salesforce）の連携方法
FREE
47 min
XM For Customer Experience Japanese Experienced User On-Demand Courses On-Demand Videos Free green-cx Product Innovations Individual Courses tile-category-on-demand-webinar
EX組織階層の作成
QualtricsグローバルトレーニングパートナーのK2 Universityの講師による組織階層をクアルトリクス従業員エンゲージメントで作成するトレーニング
FREE
98 min
Japanese New User Live Training Free XM For Employee Experience blue-ex On-Demand Articles Individual Courses tile-category-on-demand-webinar
Captura de métricas de experiencia del cliente
Conozca estrategias para identificar las métricas de experiencia del cliente adecuadas para lograr los objetivos de su programa y aplicar las mejores prácticas de diseño de encuestas.
FREE
90 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses
Distribution d'un projet de levé
Après avoir construit et publié votre enquête, vous êtes prêt à envoyer votre enquête pour collecter des données. Il existe plusieurs méthodes de distribution disponibles dans Qualtrics, dans ce module, nous explorons les plus couramment utilisées.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
XM for Strategy & Research エキスパートキャップストーン
（機械翻訳版）関連する最終プロジェクトを完了して、学習を強化します。あなたの専門知識を証明するために私たちのオンライン監督パートナーとあなたの認定試験をスケジュールします。
Not currently available
Certifications Japanese CoreXM DesignXM certification-styles black-cm XM For Strategy & Research
Crosstabsでデータを調べる
（機械翻訳版）Qualtricsのクロス集計ツールを使用して,データ内の重要な関係を特定する方法を学びます
FREE
20 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free DesignXM black-cm Individual Courses
Eコマースエクスペリエンスの最適化
（機械翻訳版）ベストプラクティスを使用して顧客のニーズと好みを理解し、顧客のコンバージョンとリテンションを向上させることができる洞察につながる、この事前に構築されたデジタルCXプログラムについて学びます。
FREE
27 min
experience-customer XM For Customer Experience Japanese On-Demand Courses Free green-cx Individual Courses
Building and Maturing Your CX Program
This course teaches how the XM Operating Framework and Maturity Model applies to customer experience. Gain a deeper understanding of CX strategy and best practices across the 5 stages of CX maturity.
FREE
3 Courses
XM For Customer Experience level-1-xm experience-institute New User On-Demand Courses On-Demand Videos Free XM Institute Learning Journeys tile-category-certification
Experience Management Foundations: Essentials for Operationalizing XM
Gain an introduction to the discipline of Experience Management, the XM Operating Framework, and the XM competency and maturity model in this course from the XM Institute
FREE
3 Courses
level-1-xm experience-institute New User On-Demand Courses On-Demand Videos Free XM Institute Learning Journeys tile-category-certification
XM Fundamentals Certification - Learning Content
This learning content is free and will prepare you to pass the XM Fundamentals Certification exam.
FREE
2 Courses
Certifications level-1-xm On-Demand Courses Free XM Institute English
Weeks 3 & 4 - XM For Employee Experience Engagement Learning Journey
Over these two weeks, we will master advanced Employee Engagement functionality with the XM For Employee Experience Expert Certification
FREE
5 Courses
Certifications XM For Employee Experience blue-ex Learning Journeys English Healthcare Standard User Academic
Semaine 1 - Parcours d'apprentissage de l'engagement XM For Employee Experience pour les administrateurs de marque
Pour commencer, cette semaine, nous maîtriserons les bases avec la certification Qualtrics Platform Essentials et nous nous concentrerons sur vos tâches d'administrateur de marque
FREE
8 Cours
Certifications New User XM For Employee Experience blue-ex Learning Journeys French Healthcare Standard User Academic
Sharing Your EX Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Configurer votre projet 360
Créez un projet de feedback multi-évaluateurs en découvrant comment construire des projets, des types de questions et comment utiliser la logique de base.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Reporting Your Research Feedback
Customize data visualizations with graphs and tables that display aggregate data in a comprehensive, shareable report. Applies to the Qualtrics CoreXM product.
FREE
12 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Semaine 1 - Parcours d'apprentissage de l'engagement XM For Employee Experience
Pour commencer, cette semaine, nous maîtriserons les bases avec la certification Qualtrics Platform Essentials
FREE
6 Cours
Certifications New User XM For Employee Experience blue-ex Learning Journeys French Healthcare Standard User Academic
Comprendre les données de levé
Les données brutes collectées par votre enquête sont stockées dans Data & Analysis. Ici, vous aurez accès à toutes les réponses enregistrées ainsi qu'aux réponses en cours. Dans ce cours, vous apprendrez à visualiser et à gérer ces réponses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Delighted + Qualtrics: Advancing Your Dashboard
Build effective Dashboards that inspire key stakeholders to take action.
FREE
126 min
XM For Customer Experience Free green-cx Individual Courses English Delighted
Reporting des résultats de l'enquête avec des tableaux de bord de résultats
Une fois que vous avez terminé la collecte de données pour l'enquête, il est temps d'analyser et de partager les résultats avec les parties prenantes. Dans ce cours, vous apprendrez comment les tableaux de bord des résultats sont structurés dans Qualtrics, et comment vous pouvez les personnaliser pour communiquer les résultats.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM French XM For Strategy & Research
Construction d'un projet de levé
L'enquête est l'épine dorsale de la collecte de données de gestion de l'expérience, avoir une compréhension complète des composants technologiques de la gestion de l'expérience vous aidera à produire des projets de qualité menant à des idées de qualité.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Gestion de l'expérience: une brève introduction
La gestion de l'expérience est en train de changer la façon dont les entreprises fonctionnent. Comprendre le paysage complet d'une organisation n'a jamais été aussi important ni plus accessible qu'aujourd' hui. Commencez votre compréhension de la gestion de l'expérience avec ce module d'introduction.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Planification et conception d'une enquête
L'enquête est l'épine dorsale de la collecte de données pour XM, une enquête bien conçue vous permettra de disposer des données dont vous avez besoin pour prendre des décisions. Ce cours décrit les impacts en aval de l'enquête et décrit les meilleures pratiques de conception de l'enquête pour assurer la qualité des données.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
XM For Employee Experience エキスパート 認定試験 - キャップストーンプロジェクト、受験申込 - $500 USD
XM For Employee Experience エキスパート 認定試験の受験を希望する場合は、まず本ラーニングパスを購入して受験料をお支払いください。
$500
2 コース
Certifications Japanese Experienced User Premium XM For Employee Experience blue-ex Learning Journeys
併願受験： XM For Employee Experience エキスパート + Qualtrics Platform Essentials
XM For Employee Experience エキスパートとQualtrics Platform Essentials試験の同時受験登録で100USDの割引が適用されます。
$500
Certifications Japanese Experienced User Premium XM For Employee Experience certification-styles blue-ex purchased-flag Learning Journeys proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle
Ihr 360-Feedback verstehen
Erfahren Sie, wie Sie Ihre Antwortdaten interpretieren und sich besser auf Berichte vorbereiten, indem Sie Antworten verwalten, Filter verwenden und Rohdaten exportieren.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
従業員体験プログラムのご紹介
（機械翻訳版）明確で戦略的なロードマップを備えた従業員エクスペリエンスプログラムを独自に作成し、関連する成果指標を測定するためのアンケート設計のベストプラクティスをベースにします。
FREE
128 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses
データの探索と分析
（機械翻訳版）収集したデータを整理して分析し, 新しい従業員の洞察を明らかにします。
FREE
44 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses XM For Strategy & Research
参加者の管理
（機械翻訳版）EXプログラム内で従業員を効率的に管理および維持し、従業員情報とレポート関係に基づいてパーソナライズされたエクスペリエンスを提供します。
FREE
91 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
XM For Employee Experience エキスパート資格試験 - テキスト
（機械翻訳版）XM For Employee Experience エキスパート資格試験の学習コンテンツです。
FREE
5 コース
Certifications Japanese Experienced User On-Demand Courses Free blue-ex Embedded Data Learning Journeys
EXダッシュボードデータの報告
（機械翻訳版）従業員のフィードバックを戦略的に提示して、改善すべき点を強調し、有意義な行動を推進します。
FREE
126 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses Dashboard Viewer/Report Consumer
Delighted + Qualtrics ：行動を起こし、ループを閉じる
（機械翻訳版）Close the Loopツールを活用して、顧客のフィードバックに優先順位を付け、対応します。
FREE
30 min
XM For Customer Experience Japanese Free green-cx Individual Courses Delighted
Untersuchen und Analysieren von Daten
Organisieren und analysieren Sie Ihre gesammelten Daten, um neue Mitarbeitereinblicke zu gewinnen.
FREE
44 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses German
XM For Employee Experience Expert-Zertifizierung – Lerninhalte
Diese Lerninhalte sind kostenlos und bereiten Sie auf das Bestehen der XM For Employee Experience Expert-Zertifizierungsprüfung vor.
FREE
5 Kurse
Certifications Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Learning Journeys German
The Homepage & How to Use it
This short video will show you the capabilities of the Qualtrics Homepage and how to customize it to your liking.
FREE
2 min
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses English learn-basics XM For Strategy & Research
Automatisieren von Formularen
Binden Sie mehr Mitarbeiter mit Qualtrics im Büro ein, indem Sie gemeinsame Anmeldeformulare erstellen, Zeitpläne für Teamevents koordinieren, Wissen mit Quizfragen testen und vieles mehr.
FREE
6 min
On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses German
Présentation des programmes d'expérience des employés
Créer indépendamment un programme d'expérience employé avec une feuille de route claire et stratégique, étayée par les meilleures pratiques de conception de l'enquête pour mesurer les indicateurs de résultats pertinents.
FREE
128 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses French
Reporting des données du tableau de bord EX
Présentez stratégiquement les commentaires de vos employés pour mettre en évidence les domaines d'amélioration et mener des actions significatives.
FREE
126 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses French Dashboard Viewer/Report Consumer
Certificación de experto de XM For Employee Experience: contenido de aprendizaje
Este contenido de aprendizaje es gratuito y lo preparará para aprobar el examen de Certificación de Experto de XM For Employee Experience.
FREE
5 Cursos
Spanish Certifications Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Learning Journeys
Exploración y análisis de datos
Organice y analice sus datos recopilados para descubrir nueva información estratégica del empleado.
FREE
44 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses
Generación de informes de datos de dashboard de EX
Presente estratégicamente las opiniones de sus empleados para destacar las áreas de mejora e impulsar acciones significativas.
FREE
126 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses Dashboard Viewer/Report Consumer
エクスペリエンスマネジメント：簡単な紹介
（機械翻訳版）エクスペリエンス・マネジメントは、ビジネスの運営方法を変えつつあります。組織の全体像を理解することは、今ほど重要であり、アクセスしやすいものではありません。この入門モジュールで、体験管理の理解を始めましょう。
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査プロジェクトの構築
（機械翻訳版）この調査は、Experience Managementのデータ収集の基盤であり、Experience Managementのテクノロジーコンポーネントを包括的に理解することで、質の高い洞察につながる質の高いプロジェクトを作成するのに役立ちます。
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Qualtrics Platform Essentials Certification Final Project & Exam $100
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$100
XM For Customer Experience Certifications level-1-xm New User Premium BrandXM XM For Employee Experience CoreXM DesignXM certification-styles Individual Courses qpe_expiration tile-category-certification XM For Strategy & Research
結果ダッシュボードを使用した調査結果の報告
（機械翻訳版）調査のためのデータ収集が完了したら、分析して結果をステークホルダーに共有する時が来ました。このコースでは、結果ダッシュボードがQualtricsでどのように構成されているか、および調査結果を伝えるためにこれらをカスタマイズする方法を学びます。
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
調査の計画と設計
（機械翻訳版）このアンケートはXMのデータ収集の基盤であり、適切に設計されたアンケートにより、意思決定に必要なデータが確実に得られます。このコースでは、調査の下流への影響を説明し、質の高いデータを確保するための調査設計のベストプラクティスを概説します。
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Reporting EX Dashboard Data
Strategically present your employee feedback to highlight areas of improvement and drive meaningful action.
FREE
126 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses English Dashboard Viewer/Report Consumer
製品アップデート
新機能や仕様変更など、クアルトリクス機能の最新アップデートについてご案内します。
FREE
featured XM For Customer Experience level-1-xm Japanese New User Experienced User Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards XM Directory Embedded Data XM For Strategy & Research
Paquete: XM for Employee Experience Expert + Certificación de Qualtrics Platform Essentials
Compre los exámenes de certificación XM For Employee Experience Expert y Qualtrics Platform Essentials juntos por un descuento de $100.
$500
Spanish Certifications Experienced User Premium XM For Employee Experience certification-styles blue-ex purchased-flag Learning Journeys proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle
併願受験： XM For Customer Experience エキスパート + Qualtrics Platform Essentials
XM For Customer Experience エキスパートとQualtrics Platform Essentials試験の同時受験登録で100USDの割引が適用されます。
$500
XM For Customer Experience Certifications Japanese Experienced User Premium certification-styles green-cx purchased-flag Learning Journeys proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle
XM For Strategy & Research エキスパート 認定試験 - キャップストーンプロジェクト、受験申込 - $500 USD
XM For Strategy & Research エキスパート 認定試験の受験を希望する場合は、まず本ラーニングパスを購入して受験料をお支払いください。
$500
2 コース
Certifications Japanese Experienced User Premium CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
Qualtrics Platform Essentials 認定試験 - キャップストーンプロジェクト、受験申込 - $100 USD
Qualtrics Platform Essentials 認定試験の受験を希望する場合は、まず本ラーニングパスを購入して受験料をお支払いください。
$100
2 コース
XM For Customer Experience Certifications level-1-xm Japanese New User Premium CoreXM DesignXM Learning Journeys XM For Strategy & Research
Projets vs. Programmes
Cette courte vidéo vous montrera la différence entre un projet et un programme en Qualtrics.
FREE
2 min
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses French learn-basics XM For Strategy & Research
Comprendre votre feedback 360
Apprenez à interpréter vos données de réponse et à mieux vous préparer aux rapports en gérant les réponses, en utilisant des filtres et en exportant des données brutes.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Delighted + Qualtrics : Accès et distribution d'un projet migré
Accédez en toute confiance à vos projets migrés, examinez les données migrées et identifiez la meilleure méthode de distribution pour votre projet d'enquête.
FREE
49 min
XM For Customer Experience Free green-cx Individual Courses French Delighted
Aprender a utilizar Qualtrics 360
¿Desea lanzar su primer proyecto de Qualtrics 360? Esta serie de vídeos le enseñará a diseñar su proyecto 360 y a capturar opiniones procesables para las revisiones de sus empleados.
FREE
6 Cursos
experience-employee Spanish New User On-Demand Videos Free XM For Employee Experience experience-default blue-ex Learning Journeys Quick Start
Planung von Veranstaltungen
Binden Sie mehr Mitarbeiter mit Qualtrics im Büro ein, indem Sie gemeinsame Anmeldeformulare erstellen, Zeitpläne für Teamevents koordinieren, Wissen mit Quizfragen testen und vieles mehr.
FREE
16 min
On-Demand Videos Free CoreXM black-cm Individual Courses German XM For Strategy & Research
Utilización de opiniones de primera línea en la experiencia de cliente
Aprenda a crear un proyecto de opiniones de primera línea e informe sobre estas opiniones en su dashboard.
FREE
30 min
XM For Customer Experience Spanish Experienced User On-Demand Courses Free green-cx Individual Courses
Verwalten von Marken-Tracking-Dashboards
In diesem Kurs lernen Sie die Grundlagen der Verwaltung eines Marken-Tracking-Dashboards in Qualtrics kennen.
FREE
176 min
Experienced User On-Demand Courses Free BrandXM purple-bx Dashboards Individual Courses German XM For Strategy & Research
Woche 2 - XM For Employee Experience Lebenszyklus-Lernreise
Diese Woche werden wir uns auf die Grundlagen des Employee Lifecycle-Produkts innerhalb der Qualtrics XM For Employee Experience-Plattform konzentrieren.
FREE
7 Kurse
experience-employee Free XM For Employee Experience black-cm Learning Journeys German
Woche 1 - XM For Employee Experience Lifecycle Learning Journey
Um loszulegen, werden wir diese Woche die Grundlagen mit der Qualtrics Platform Essentials-Zertifizierung meistern.
FREE
6 Kurse
experience-employee Experienced User Free XM For Employee Experience blue-ex Learning Journeys German
Woche 5 - XM For Employee Experience Lifecycle Learning Journey
In dieser Woche werden wir uns auf eine Vielzahl von erweiterten Funktionen und Anwendungsfällen des Mitarbeiter-Lebenszyklus konzentrieren.
FREE
2 Kurse
experience-employee Experienced User Free XM For Employee Experience blue-ex Learning Journeys German
Anwenden von Best Practices im Fragebogendesign
Beherrschen Sie die Kunst der Umfrageerstellung, indem Sie grundlegende Best Practices implementieren, die alle Forscher kennen müssen, um qualitativ hochwertige Daten zu sammeln.
FREE
29 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Delighted + Qualtrics: Analyzing Data with Stats iQ
Be able to uncover meaningful insights with Stats iQ analysis.
FREE
39 min
XM For Customer Experience Free green-cx Individual Courses English Delighted
Erkenntnisse effektiv kommunizieren
Stellen Sie Ihre Ergebnisse aus Ihrer Analyse zusammen und erstellen Sie effektive Aktionspläne, Berichte und Dashboards.
FREE
26 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Verwenden von Stats iQ zur Identifizierung von Schlüsseltreibern
Nehmen Sie das, was Sie über Stats iQ wissen, und wenden Sie es an, um mit der Regression tiefer zu gehen, um herauszufinden, was Ihre wichtigsten Ergebnisse antreibt.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses German XM For Strategy & Research
Kundendaten verstehen
Planen Sie Ihre Analyse und erfahren Sie, wie Sie Trends verfolgen und Erkenntnisse sammeln, indem Sie die Dashboards Ihrer Organisation anzeigen.
FREE
22 min
XM For Customer Experience Experienced User On-Demand Videos Free DesignXM green-cx Individual Courses German XM For Strategy & Research
Utiliser Stats iQ pour analyser les données
Utilisez Stats iQ pour explorer les données de vos clients, découvrir les relations entre les pilotes et créer de nouvelles variables.
FREE
41 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses French XM For Strategy & Research
Examen des données avec Crosstabs
Apprenez à utiliser l'outil de tabulation croisée de Qualtrics pour identifier les relations clés dans vos données.
FREE
20 min
XM For Customer Experience Experienced User On-Demand Videos Free DesignXM black-cm Individual Courses French XM For Strategy & Research
4週目：ベストプラクティス
このシリーズは、研究者が調査回答率と洞察を向上させるのに役立つように設計されています。
FREE
5 コース
Japanese CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
Utiliser Stats iQ pour identifier les facteurs clés
Prenez ce que vous savez sur Stats iQ et appliquez-le pour approfondir la régression afin de découvrir ce qui motive vos résultats clés.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses French XM For Strategy & Research
Communiquer les résultats efficacement
Compilez vos conclusions à partir de votre analyse et créez des plans d'action, des rapports et des tableaux de bord efficaces.
FREE
26 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Comprendre les données client
Planifiez votre analyse et apprenez à suivre les tendances et à collecter des informations en consultant les tableaux de bord de vos organisations.
FREE
22 min
XM For Customer Experience Experienced User On-Demand Videos Free DesignXM green-cx Individual Courses French XM For Strategy & Research
Implementierung eines Programms für digitales Feedback
Messen Sie die Gefühle Ihrer Kunden über Ihre digitalen Plattformen, indem Sie sie beim Surfen auf Ihrer Website oder App um Feedback bitten.
FREE
111 min
experience-customer XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM green-cx Digital Feedback Individual Courses German XM For Strategy & Research
Lernen Sie, Qualtrics für die Forschung zu verwenden
Neu bei Qualtrics? Fangen Sie hier an! In dieser Videoreihe lernen Sie die Grundlagen des Aufbaus und der Verbreitung eines Umfrageprojekts sowie die Berichterstattung über Ihre Forschungsdaten. Dieser Inhalt gilt für Qualtrics CoreXM- und DesignXM-Produkte.
FREE
6 Kurse
experience-research featured experience-brand experience-product New User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Learning Journeys German Quick Start XM For Strategy & Research
Lernen Sie, Qualtrics-Mitarbeitererfahrung zu nutzen
Neu bei Qualtrics EmployeeXM? In dieser Video-Serie erfahren Sie, wie Sie Umfragen erstellen und an Ihre Mitarbeiter verteilen sowie über Daten zur Mitarbeitererfahrung berichten.
FREE
6 Kourse
experience-employee featured New User On-Demand Videos Free XM For Employee Experience experience-default blue-ex Learning Journeys German Quick Start
Workflows
This short video will explain what Workflows are and how to create them.
FREE
1 min
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Workflows Individual Courses English learn-basics XM For Strategy & Research
Teilen Sie Ihr CX-Projekt
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten.
FREE
7 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German
Erfahren Sie, wie Sie das Kundenerlebnis von Qualtrics nutzen
Neu bei Qualtrics CustomerXM? In dieser Videoserie erfahren Sie, wie Sie Umfragen erstellen und an Ihre Kunden verteilen sowie über Kundenerfahrungsdaten berichten.
FREE
7 Kurse
experience-customer featured XM For Customer Experience New User On-Demand Videos Free experience-default green-cx Learning Journeys German Quick Start
Planification d'événements
Engagez davantage d'employés avec Qualtrics au bureau en créant des formulaires d'inscription partagés, en coordonnant les horaires des événements d'équipe, en testant les connaissances avec des quiz, etc.
FREE
16 min
On-Demand Videos Free CoreXM black-cm Individual Courses French XM For Strategy & Research
Tester les connaissances
Engagez davantage d'employés avec Qualtrics au bureau en créant des formulaires d'inscription partagés, en coordonnant les horaires des événements d'équipe, en testant les connaissances avec des quiz, etc.
FREE
13 min
On-Demand Videos Free CoreXM black-cm Individual Courses French XM For Strategy & Research
Introduction au Brand Tracking en Qualtrics
Dans ce cours, vous apprendrez comment le suivi de la marque est lié à la gestion de l'expérience de la marque, aux indicateurs clés de la marque mesurés dans le suivi de la marque, à la planification et à la configuration de votre suivi de la marque dans Qualtrics et à la navigation dans le projet une fois configuré.
FREE
54 min
New User On-Demand Courses Free BrandXM purple-bx Individual Courses French XM For Strategy & Research
Concevoir une étude relationnelle
Développez une étude relationnelle qui aide votre organisation à mieux comprendre les relations continues que les clients entretiennent avec vous et ce qui les motive.
FREE
38 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses French
Verwendung von Qualtrics-Workflows
Erfahren Sie, wie Sie Workflows verwenden, um Aufgaben auszulösen und auf Feedback zu reagieren
FREE
23 min
Free DesignXM black-cm Workflows Individual Courses German XM For Strategy & Research
Appliquer les meilleures pratiques dans la conception des questionnaires
Maîtriser l'art de la construction d'enquêtes en mettant en œuvre les meilleures pratiques fondamentales que tous les chercheurs doivent connaître afin de collecter des données de haute qualité.
FREE
29 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Taux de réponse des chauffeurs
Obtenez les données dont vous avez besoin en mettant en œuvre des méthodes de conception et de distribution d'enquêtes qui génèrent des taux de réponse élevés.
FREE
27 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Mise en œuvre de la méthodologie de recherche
Assurez-vous que votre projet de recherche est méthodologiquement solide en apprenant les bases de la méthodologie d'enquête et comment l'appliquer.
FREE
5 Cours
experience-research XM For Customer Experience experience-product Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm French XM For Strategy & Research
Gestion des participants
Gérez et maintenez efficacement les employés au sein de votre programme EX pour fournir une expérience personnalisée basée sur les informations sur les employés et les relations hiérarchiques.
FREE
91 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses French
Personnalisation de votre projet EX
Augmentez les taux de réponse et évitez la fatigue du sondage en adaptant l'expérience du sondage à chaque employé et en stylisant votre projet avec une image de marque appropriée.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses French
Apprendre à utiliser Qualtrics Employee Experience
Nouveau chez Qualtrics EmployeeXM ? Cette série de vidéos vous expliquera comment créer et distribuer des sondages à vos employés, ainsi que des rapports sur les données d'expérience des employés.
FREE
6 Cours
experience-employee featured On-Demand Videos Free XM For Employee Experience experience-default no-experience-filter blue-ex Learning Journeys French Quick Start
Configurer votre projet EX
Créez un projet d'expérience employé engageant en découvrant comment construire des projets, des types de questions et comment utiliser la logique de base.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Comprendre votre feedback EX
Apprenez à interpréter vos données de réponse et à mieux les préparer pour une analyse plus approfondie en gérant les réponses, en utilisant des filtres et en exportant des données brutes.
FREE
9 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Partager votre projet EX
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Signaler vos commentaires sur l'expérience client
Concevez et personnalisez des tableaux de bord qui présentent vos données dans un format facilement assimilable pour vos équipes internes.
FREE
45 min
XM For Customer Experience New User On-Demand Videos Free green-cx Dashboards Individual Courses French
Automatisation des suivis CX
Informez votre équipe lorsqu'une interaction client nécessite un suivi en utilisant Workflows & Tasks.
FREE
10 min
XM For Customer Experience New User On-Demand Videos Free green-cx Workflows Individual Courses French
Comprendre votre feedback CX
Apprenez à interpréter correctement vos données en comprenant comment les commentaires sont affichés dans Data & Analysis.
FREE
14 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French
Partager votre projet CX
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues.
FREE
7 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French
Collecte des commentaires CX
Lancez votre projet avec succès en déterminant le canal de distribution approprié.
FREE
25 min
XM For Customer Experience New User On-Demand Videos Free green-cx XM Directory Individual Courses French
Configurer votre projet CX
Apprenez les bases de la construction de sondages en créant des questions et en répondant à des choix qui engagent les clients.
FREE
22 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French
Apprendre à utiliser l'expérience client Qualtrics
Nouveau chez Qualtrics CustomerXM ? Cette série de vidéos vous expliquera comment construire et distribuer des sondages à vos clients, ainsi que des rapports sur les données d'expérience client.
FREE
7 Cours
experience-customer featured XM For Customer Experience New User On-Demand Videos Free experience-default green-cx Learning Journeys French Quick Start
Utilisation du tableau de bord de votre expérience patient
Apprenez à naviguer dans votre tableau de bord afin de pouvoir surveiller efficacement les commentaires des patients et identifier les domaines à améliorer
FREE
16 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started French Patient Experience Healthcare Dashboard Viewer/Report Consumer
Uso de su dashboard de experiencia del paciente
Aprenda a navegar por su tablero para poder monitorear eficazmente las opiniones de los pacientes e identificar áreas de mejora
FREE
16 min
experience-customer XM For Customer Experience Spanish level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started Patient Experience Healthcare Dashboard Viewer/Report Consumer
Comprendre vos commentaires de recherche
Explorez les différentes façons d'afficher et d'organiser vos données en gérant les résultats, en recodant les valeurs et en exportant et en important les données de réponse. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
24 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
患者体験ダッシュボードの使用
（機械翻訳版）ダッシュボードをナビゲートする方法を学び、患者のフィードバックを効果的に監視し、改善すべき点を特定する
FREE
16 min
experience-customer XM For Customer Experience level-1-xm Japanese On-Demand Courses On-Demand Videos Free experience-default Getting Started Patient Experience Healthcare Dashboard Viewer/Report Consumer
Recueillir des commentaires sur la recherche
Apprenez à gérer les contacts et à distribuer votre enquête par différents canaux pour engager vos publics cibles et générer des taux de réponse. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
14 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Delighted + Qualtrics: Faire progresser votre tableau de bord
Construire des tableaux de bord efficaces qui inspirent les principales parties prenantes à prendre des mesures.
FREE
126 min
XM For Customer Experience Free green-cx Individual Courses French Delighted
Delighted + Qualtrics: Grundlagen eines migrierten Dashboards
Erfahren Sie, wie Sie Ihr migriertes Qualtrics-Dashboard interpretieren, um wichtige Erkenntnisse aus Ihren Daten zu gewinnen.
FREE
26 min
XM For Customer Experience Free green-cx Individual Courses German Delighted
Apprendre à utiliser les qualifications pour la recherche
Nouveau chez Qualtrics ? Commencez ici ! Cette série de vidéos vous apprendra les bases de la construction et de la distribution d'un projet d'enquête, ainsi que la façon de rendre compte de vos données de recherche. Ce contenu s'applique aux produits Qualtrics CoreXM et DesignXM.
FREE
6 Cours
experience-research featured experience-brand experience-product New User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Learning Journeys French Quick Start XM For Strategy & Research
製品エクスペリエンスの理解
（機械翻訳版）事前に構築されたPXソリューションを使用して、製品ライフサイクルのすべての段階で重要な製品フィードバックをキャプチャする方法を学び、顧客が望む製品を設計し、機能の改善を繰り返し、忠実な顧客を構築するのに役立ちます。
FREE
46 min
experience-research experience-product Japanese On-Demand Courses On-Demand Videos Free ProductXM lightblue-px Individual Courses XM For Strategy & Research
Comprendre les données de l'enquête auprès des patients
Comprendre comment accéder et gérer vos données brutes collectées.
FREE
15 min
experience-customer level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started French Patient Experience Healthcare
Semana 1: Recorrido de capacitación de XM para el cliente digital
Para comenzar, esta semana dominaremos los aspectos básicos con la certificación de Qualtrics Platform Essentials
FREE
6 Cursos
XM For Customer Experience Spanish New User Education green-cx Learning Journeys Healthcare Standard User Academic
Semanas 3 y 4 - Recorrido de capacitación de XM para el cliente digital
Durante estas dos semanas, dominaremos la funcionalidad avanzada de CustomerXM con la certificación CustomerXM Expert
FREE
6 Cursos
XM For Customer Experience Spanish Certifications Experienced User green-cx Learning Journeys Healthcare Standard User Academic
Semana 1: Recorrido de capacitación de XM del cliente digital para administradores de marca
Para comenzar, esta semana dominaremos los aspectos básicos de la certificación de Qualtrics Platform Essentials y nos centraremos en las tareas de su administrador de organización.
FREE
8 Cursos
XM For Customer Experience Spanish Certifications New User green-cx Learning Journeys Healthcare Academic Brand Administrator
Qualtrics Live-Privattraining
Erweitern Sie Ihr Qualtrics-Know-how schnell mit Live-Schulungsdiensten.
FREE
featured XM For Customer Experience level-1-xm New User Experienced User Live Training Premium CoreXM registered-flag Individual Courses German
Delighted + Qualtrics: tomar medidas y cerrar el círculo
Aproveche nuestras herramientas Close the Loop para priorizar y responder a las opiniones de los clientes.
FREE
30 min
XM For Customer Experience Spanish Free green-cx Individual Courses Delighted
Aplicación de las mejores prácticas en el diseño de cuestionarios
Domine el arte de la construcción de encuestas mediante la implementación de mejores prácticas fundamentales que todos los investigadores deben conocer para recopilar datos de alta calidad.
FREE
29 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Effektive Führung von Veränderungen in Ihrem Unternehmen
Führen Sie Veränderungen in Ihrem Unternehmen mithilfe von Best-Practice-Methoden und -Prinzipien effektiv an.
FREE
24 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started German Patient Experience Healthcare
Muestreo del público adecuado
Asegúrese de distribuir su encuesta al número óptimo de encuestados del público adecuado para que pueda confiar en sus datos.
FREE
30 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Impulso de las tasas de respuesta
Obtenga los datos que necesita implementando métodos de diseño y distribución de encuestas que impulsan altas tasas de respuesta.
FREE
27 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Verwaltung von Patientenerfahrungs-Dashboards
Verwalten Sie Dashboards, die Ihre Patientenerfahrungsdaten visualisieren und den relevanten Stakeholdern Zugriff gewähren
FREE
19 min
XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos German Patient Experience Healthcare Dashboard Viewer/Report Consumer
Delighted + Qualtrics: Aspectos básicos de un dashboard migrado
Comprenda cómo interpretar el dashboard de Qualtrics migrado para recopilar información clave de sus datos.
FREE
26 min
XM For Customer Experience Spanish Free green-cx Individual Courses Delighted
Implementación de la metodología de investigación
Asegúrese de que su proyecto de investigación sea metodológicamente sólido aprendiendo los conceptos básicos de la metodología de la encuesta y cómo aplicarla.
FREE
5 Cursos
experience-research XM For Customer Experience Spanish experience-product Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm XM For Strategy & Research
Uso de Stats iQ para identificar impulsores clave
Tome lo que sabe sobre Stats iQ y aplíquelo para profundizar en la regresión y descubrir qué impulsa sus resultados clave.
FREE
33 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
Uso de Stats iQ para analizar datos
Utilice Stats iQ para explorar los datos de sus clientes, descubrir relaciones entre impulsores y crear nuevas variables.
FREE
41 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
Comprender los datos del cliente
Planifique su análisis y aprenda a realizar un seguimiento de las tendencias y a recopilar información mediante la visualización de los dashboards de su organización.
FREE
22 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free DesignXM green-cx Individual Courses XM For Strategy & Research
Comunicación efectiva de los hallazgos
Compile sus hallazgos a partir de su análisis y cree planes de acción, informes y tableros de control efectivos.
FREE
26 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Informar sobre sus comentarios de investigación
Personalice las visualizaciones de datos con gráficos y tablas que muestran datos agregados en un informe integral y compartible. Se aplica al producto Qualtrics XM For Strategy & Research..
FREE
12 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
患者アンケートデータの理解
（機械翻訳版）収集した生データにアクセスして管理する方法を理解します。
FREE
15 min
experience-customer level-1-xm Japanese On-Demand Courses On-Demand Videos Free experience-default Getting Started Patient Experience Healthcare
La page d'accueil et comment l'utiliser
Cette courte vidéo vous montrera les capacités de la page d'accueil Qualtrics et comment la personnaliser à votre goût.
FREE
2 min
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses French learn-basics XM For Strategy & Research
Personalización de su proyecto de investigación
Explore las herramientas y funciones avanzadas que le permiten adaptar la experiencia de encuesta de sus encuestados y mejorar la recopilación de respuestas. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
18 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
Understanding Sentiment and XM Enrichments
Understand our sophisticated sentiment engine to discover areas of delight and failed expectations, perceived effort and expressed emotions. Discover actionable insights directly from the voice of your customer quickly and easily – all to save money, make money and reduce risk, ultimately to optimize Your Business.
Not currently available
120 min
Free Individual Courses English scorm-hide-menu XM Discover
Compartir su proyecto de investigación
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
7 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Basic Categorization Skills
Learn how to discern what the important conversations are by organizing and capturing source feedback into topics and themes. Learn the basic concepts of categorization strategies, evaluating stakeholder questions and building a category model.
Not currently available
300 min
Free Individual Courses English scorm-hide-menu XM Discover
Woche 4: Best Practices
Diese Reihe soll Forschern helfen, ihre Umfrage-Antwortraten und Erkenntnisse zu verbessern.
FREE
5 Kurse
CoreXM DesignXM black-cm Learning Journeys German XM For Strategy & Research
Aprender a utilizar Qualtrics para investigación
¿Es nuevo en Qualtrics? ¡Comience aquí! Esta serie de videos le enseñará los aspectos básicos de la creación y distribución de un proyecto de encuesta, así como cómo informar sobre sus datos de investigación. Este contenido se aplica a los productos Qualtrics CoreXM y DesignXM.
FREE
6 Cursos
experience-research featured Spanish experience-brand experience-product New User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Learning Journeys Quick Start XM For Strategy & Research
Woche 3: Markenadministratoren
Diese Reihe wird Ihnen helfen, zu verstehen, wie Sie Ihre Benutzer verwalten und die verschiedenen Berechtigungen, die Sie einstellen können, um Ihre Benutzer effektiver zu segmentieren, um die Sicherheit und Compliance der Plattform zu gewährleisten.
FREE
2 Kurse
Free CoreXM DesignXM black-cm Learning Journeys German XM For Strategy & Research
第2週：高度な研究
このシリーズでは、高度な調査の構築、テキストおよび統計分析、ConjointおよびMax/Diffなど、高度な研究のためのQualtricsの強力なツールスイートを紹介します。
FREE
7 コース
Japanese Free CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
Semaine 4: Meilleures pratiques
Cette série est conçue pour aider les chercheurs à améliorer leurs taux de réponse et leurs connaissances.
FREE
5 Cours
CoreXM DesignXM black-cm Learning Journeys French XM For Strategy & Research
Aprender a utilizar Qualtrics Employee Experience
¿Es nuevo en Qualtrics EmployeeXM? Esta serie de vídeos le enseñará a crear y distribuir encuestas a sus empleados, así como a generar informes sobre los datos de experiencia de los empleados.
FREE
6 Cursos
experience-employee featured Spanish New User On-Demand Videos Free XM For Employee Experience experience-default blue-ex Learning Journeys Quick Start
Semaine 2: Recherche avancée
Cette série vous présentera la puissante suite d'outils de Qualtrics pour la recherche avancée - construction d'enquêtes avancées, analyse de texte et statistique, Conjoint et Max/Diff.
FREE
7 Cours
Free CoreXM DesignXM black-cm Learning Journeys French XM For Strategy & Research
Der Katalog & Wie man ihn benutzt
Dieses kurze Video zeigt Ihnen, wie Sie den Qualtrics-Katalog beim Erstellen neuer Projekte zu Ihrem Vorteil nutzen können.
FREE
2 min
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses German learn-basics XM For Strategy & Research
Automatización de los seguimientos de CX
Notifique a su equipo cuando una interacción con el cliente requiera un seguimiento utilizando Flujos de trabajo y tareas.
FREE
10 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Workflows Individual Courses
Aprender a utilizar la experiencia de cliente de Qualtrics
¿Es nuevo en Qualtrics CustomerXM? Esta serie de vídeos le enseñará a crear y distribuir encuestas a sus clientes, así como a generar informes sobre los datos de experiencia del cliente.
FREE
7 Cursos
experience-customer featured XM For Customer Experience Spanish New User On-Demand Videos Free experience-default green-cx Learning Journeys Quick Start
Répertoire XM
Cette courte vidéo expliquera ce qu'est le répertoire XM et les avantages de son utilisation.
FREE
2 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French learn-basics
Delighted + Qualtrics:アンケートを進める
（機械翻訳版）CXプログラムを拡張するためにQualtricsのアンケート作成機能を使用する方法を理解してください。
FREE
90 min
XM For Customer Experience Japanese Free green-cx Individual Courses Delighted
フォームの自動化
（機械翻訳版）共有登録フォームを作成したり、チームイベントのスケジュールを調整したり、クイズで知識をテストしたりすることで、より多くの従業員をオフィス内でQualtricsに参加させましょう。
FREE
6 min
Japanese On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
企画イベント
（機械翻訳版）共有登録フォームを作成したり、チームイベントのスケジュールを調整したり、クイズで知識をテストしたりすることで、より多くの従業員をオフィス内でQualtricsに参加させましょう。
FREE
16 min
Japanese On-Demand Videos Free CoreXM black-cm Individual Courses XM For Strategy & Research
アンケートデザインにおけるベストプラクティスの適用
（機械翻訳版）すべての研究者が高品質のデータを収集するために知っておく必要がある基本的なベストプラクティスを実装することにより、調査の構築の芸術を習得します。
FREE
29 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
調査の疲労とバイアスを最小限に抑える
（機械翻訳版）調査設計のベストプラクティスを実施し、バイアスと回答者の調査疲労を最小限に抑えることで、高品質のデータを収集します。
FREE
33 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
研究プロセスの設計
（機械翻訳版）Qualtricsで解決できる研究課題を定義するために問題を分解することで、組織を洞察に導きます。
FREE
16 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
適切なオーディエンスをサンプリングする
（機械翻訳版）適切なオーディエンスからの最適な数の回答者にアンケートを配布して、データに自信を持てるようにしてください。
FREE
30 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Diseño de un estudio de seguimiento de marca de primera clase
Descubra cómo crear una encuesta integral que identifique las actitudes de los consumidores hacia su marca y, a continuación, desarrolle los mejores próximos pasos para su organización.
FREE
21 min
Spanish experience-brand New User On-Demand Videos Free BrandXM purple-bx Individual Courses XM For Strategy & Research
研究方法論の実装
（機械翻訳版）調査方法論の基礎とそれを適用する方法を学ぶことによって、あなたの研究プロジェクトが方法論的に健全であることを確認してください。
FREE
5 コース
experience-research XM For Customer Experience experience-product Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm XM For Strategy & Research
Recopilación de opiniones de CX
Inicie su proyecto correctamente determinando el canal de distribución adecuado.
FREE
25 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx XM Directory Individual Courses
Qualtricsにおけるブランドトラッキングの概要
（機械翻訳版）このコースでは、ブランドトラッキングがブランドエクスペリエンスマネジメント、ブランドトラッキングで測定される主要なブランド指標、Qualtricsでブランドトラッカーを計画および設定する方法、および設定後のプロジェクトのナビゲート方法とどのように関連しているかを学びます。
FREE
54 min
Japanese New User On-Demand Courses Free BrandXM purple-bx Individual Courses XM For Strategy & Research
ブランドトラッキングダッシュボードの管理
（機械翻訳版）このコースでは、Qualtricsでブランドトラッキングダッシュボードを管理するための基礎について学びます。
FREE
176 min
Japanese Experienced User On-Demand Courses Free BrandXM purple-bx Dashboards Individual Courses XM For Strategy & Research
調査結果を効果的に伝える
（機械翻訳版）分析結果をまとめ,効果的なアクションプラン,レポート,ダッシュボードを作成します。
FREE
26 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Stats iQを使用してデータを分析する
（機械翻訳版）Stats iQを使用して、顧客データを調査し,ドライバー間の関係を発見し,新しい変数を作成します。
FREE
41 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
Introducción al seguimiento de la organización en Qualtrics
En este curso, aprenderá cómo se relaciona el seguimiento de la marca con la gestión de la experiencia de marca, los indicadores clave de la organización medidos en el seguimiento de la marca, cómo planificar y configurar su rastreador de marca en Qualtrics y cómo navegar por el proyecto una vez configurado.
FREE
54 min
Spanish New User On-Demand Courses Free BrandXM purple-bx Individual Courses XM For Strategy & Research
EXプロジェクトをカスタマイズする
回答率の向上やサーベイ疲れの回避を目的としたアンケート体験を各従業員向けにカスタマイズする方法や自分の組織のブランディングでプロジェクトをデザインする方法について学習します。
FREE
13 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses
【Learn to Use】従業員エクスペリエンス
EXライセンスをお持ちのクアルトリクス初級者・中級者の方が受講対象となります。クアルトリクスの従業員エンゲージメント・ライフサイクルプロジェクトの実施に向けて機能と操作について学習します。
FREE
6 コース
experience-employee featured Japanese New User On-Demand Videos Free XM For Employee Experience experience-default blue-ex Learning Journeys Quick Start latest-courses
Gestión de dashboards de seguimiento de marca
En este curso, obtendrá información sobre los aspectos fundamentales de la gestión de un dashboard de seguimiento de marca en Qualtrics.
FREE
176 min
Spanish Experienced User On-Demand Courses Free BrandXM purple-bx Dashboards Individual Courses XM For Strategy & Research
Concevoir une étude transactionnelle
Développez une étude transactionnelle qui écoute vos clients à un point de contact spécifique et vous permet de vous concentrer sur un événement ou une étape particulière de leur expérience avec votre organisation.
FREE
37 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses French
【Learn to Use】カスタマーエクスペリエンス
CXライセンスをお持ちのクアルトリクス初級者・中級者の方が受講対象となります。クアルトリクスのカスタマーエクスペリエンスプロジェクトの実施に向けて機能と操作について学習します。
FREE
7 コース
experience-customer featured XM For Customer Experience Japanese New User On-Demand Videos Free experience-default green-cx Learning Journeys Quick Start latest-courses
Entwerfen einer erstklassigen Marken-Tracking-Studie
Erfahren Sie, wie Sie eine umfassende Umfrage erstellen, die die Einstellung der Verbraucher zu Ihrer Marke identifiziert, und entwickeln Sie dann die besten nächsten Schritte für Ihr Unternehmen.
FREE
21 min
experience-brand New User On-Demand Videos Free BrandXM purple-bx Individual Courses German XM For Strategy & Research
アンケートの回答データを理解する
結果の管理、識別値の変更、データのエクスポート・インポートを含むデータを閲覧・整理する方法を学習します。
FREE
37 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
【Learn to Use】リサーチ
CoreXMまたはDesignXMライセンスをお持ちのクアルトリクス初級者・中級者の方が受講対象となります。クアルトリクスのアンケートプロジェクトの実施に向けて機能と操作について学習します。
FREE
6 コース
experience-research experience-brand experience-product Japanese New User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Learning Journeys Quick Start latest-courses XM For Strategy & Research
Das XM-Betriebssystem für XM For Customer Experience
Erfahren Sie mehr über das leistungsstarke XM-Betriebssystem (XMos) von Qualtrics und seine drei Komponenten: XiD, iQ Suite und xFlows.
FREE
33 min
German
Utilisation de la solution Diversité, équité et inclusion (DEI)
Apprenez à utiliser la solution de diversité, d'équité et d'inclusion pré-construite pour combler davantage les lacunes en matière d'expérience pour les groupes d'employés sous-représentés au sein de votre organisation.
FREE
108 min
experience-employee Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Cómo crear y compartir un tablero
Descubra cómo utilizar Qualtrics para crear un panel atractivo que comunique eficazmente la información estratégica de sus programas de CX a toda su organización.
FREE
82 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free green-cx Dashboards Individual Courses
Closing the Loop with Patients (PX Leader)
Leverage ticketing to prioritize and respond to patient feedback
FREE
27 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started English Patient Experience
EXアンケート回答を収集する
回答率の向上に向けて、参加者を管理する方法や参加者にアンケートを配信する方法について学習します。
FREE
28 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Meet the XM Institute
This short video will show you XM Institute and why to use it.
FREE
1 min
level-1-xm New User Free Individual Courses learn-basics
XM Basecamp
【リソース】このコースでは、XM Basecampを紹介します。
FREE
5 min
サポートポータル
【リソース】このショート動画では、Qualtricsのサポートポータルについて紹介します。
FREE
3 min
level-1-xm Japanese New User Free Individual Courses learn-basics
サポートサイト
【リソース】このショート動画では、Qualtricsのサポートサイトを紹介します。
FREE
1 min
level-1-xm Japanese New User Free Individual Courses learn-basics
XM ディレクトリ（日本語字幕版）
【クアルトリクスの基礎】このショート動画では、XMディレクトリについて紹介します。
FREE
2 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses learn-basics
Exploring and Analyzing EX Data
Organize and analyze your collected data to uncover new employee insights.
FREE
44 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses English
Managing EX Participants
Efficiently manage and maintain employees within your EX program to provide a personalized experience based on employee information and reporting relationships.
FREE
91 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses English
Week 1 - Digital XM For Customer Experience Learning Journey
To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification
FREE
6 Courses
XM For Customer Experience New User Education green-cx Learning Journeys English Healthcare Standard User Academic
XM For Customer Experience Expert Certification - Final Project & Exam - $500 USD
This path includes access to the final project (optional) and the XM For Customer Experience Expert certification exam.
$500
2 Courses
XM For Customer Experience Certifications Experienced User Premium green-cx Learning Journeys English
XM For Employee Experience Expert Certification - Learning Content
This learning content is free and will prepare you to pass the XM For Employee Experience Expert Certification exam.
FREE
5 Courses
Certifications Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Learning Journeys English
Einholen von EX-Feedback
Steigern Sie die Umfrage-Antwortraten, indem Sie lernen, wie Sie Ihre Teilnehmer effizient verwalten, an sie verteilen und mit ihnen kommunizieren können.
FREE
19 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
①プロジェクトを作成する
プロジェクト、質問タイプ、及び、簡単なロジックの構築方法を学ぶことで、効果的なアンケートプロジェクトを作成する
FREE
26 min
Japanese New User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Managing a Customer Directory for Distribution
Learn to effectively communicate with your customers by creating and maintaining a singular platform for contacts.
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses English
Analyzing Customer Feedback with Text iQ
Learn about the importance and meaning of text sentiment and create topics that categorize your text responses into easily understandable categories.
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Text iQ / Stats iQ Individual Courses English
Introducing Customer Experience Management
Understand the Customer Experience Management discipline and learn to use the Qualtrics CX maturity model to assess and scale your program.
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses English
Closing the Loop with Customers
Leverage ticketing and case management to rapidly prioritize and respond to customer feedback.
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses English
Le système d'exploitation XM pour DesignXM
Découvrez le puissant système d'exploitation XM (XMos) de Qualtrics et ses trois composants : XiD, iQ Suite et xFlows.
FREE
33 min
French
On-Demand Webinar - Using Stats iQ in a Research Setting
Join us as product manager Pritam Mathivanan explores how to leverage Stats iQ and R-Code Cards in a research setting.
FREE
60 min
Live Training Free BrandXM CoreXM DesignXM black-cm registered-flag On-Demand Articles Individual Courses English tile-category-on-demand-webinar
XM For Customer Experience Expert Certification - Learning Content
This learning content is free and will prepare you to pass the XM For Customer Experience Expert Certification exam.
FREE
6 Courses
XM For Customer Experience Certifications Experienced User On-Demand Courses Free green-cx Learning Journeys English
Customizing Survey Experiences
Learn how to utilize the tools necessary to build a complex survey that meets the needs of your research and improves response quality.
FREE
100 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses English XM For Strategy & Research
Utiliser la solution « Bien-être au travail »
Apprenez à utiliser la solution « Bien-être au travail » pré-construite pour recueillir les commentaires importants concernant le bien-être et la résilience des employés, et prenez des mesures pour aider à gérer les diverses pressions subies sur le lieu de travail.
FREE
46 min
experience-employee Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses French latest-courses
Building An Advanced Survey
Learn about the question types, methodologies, and survey design tools necessary to create specialized research projects.
FREE
86 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Distributing to Your Target Audiences
Learn how to manage a directory of panelists and collect effective feedback from it through various communication methods.
FREE
80 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses English XM For Strategy & Research
Reporting on Your Insights
Build comprehensive reports that present information that drives discussion and action on your research.
FREE
114 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Concevoir des tableaux de bord de l'engagement pour stimuler le changement
Favoriser l'adoption des tableaux de bord de l'engagement des employés à l'échelle de l'organisation en apprenant à adapter les données présentées à chaque partie prenante.
FREE
28 min
experience-employee Experienced User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses French
XM For Strategy & Research Expert - Learning Content
This learning content is free and will prepare you to pass the XM For Strategy & Research Expert Certification exam.
FREE
5 Courses
Certifications Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Learning Journeys English XM For Strategy & Research
Introducing Employee Experience Programs
Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.
FREE
128 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses English
Recueillir les commentaires EX
Augmentez les taux de réponse aux sondages en apprenant à gérer, distribuer et communiquer efficacement avec vos participants.
FREE
19 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Distributing EX Projects
Effectively communicate with your employees to emphasize the value of their feedback and enhance employee listening.
FREE
26 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses English
Configuración de su proyecto 360
Cree un proyecto de opinión de varios calificadores descubriendo cómo crear proyectos, tipos de preguntas y cómo utilizar la lógica básica.
FREE
21 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Managing a Contact Directory for Distribution of Patient Experience Surveys
Learn how to effectively communicate with your patients by maintaining a singular platform for contacts.
FREE
31 min
XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Patient Experience Healthcare
Comprendre l'expérience produit
Apprenez à utiliser des solutions PX prédéfinies pour capturer les commentaires importants sur les produits à toutes les étapes du cycle de vie de vos produits, afin de vous aider à concevoir les produits souhaités par vos clients, à itérer les améliorations apportées aux fonctionnalités et à fidéliser vos clients.
FREE
46 min
experience-research experience-product On-Demand Courses On-Demand Videos Free ProductXM lightblue-px Individual Courses French XM For Strategy & Research
Grundlegendes zur Produkterfahrung
Erfahren Sie, wie Sie vorgefertigte PX-Lösungen verwenden, um wichtiges Produktfeedback in allen Phasen Ihres Produktlebenszyklus zu erfassen, damit Sie Produkte entwerfen, die Ihre Kunden wünschen, Funktionsverbesserungen wiederholen und treue Kunden aufbauen können.
FREE
46 min
experience-research experience-product On-Demand Courses On-Demand Videos Free ProductXM lightblue-px Individual Courses German XM For Strategy & Research
Comprender la experiencia del producto
Descubra cómo utilizar soluciones PX preconfiguradas para recopilar opiniones importantes sobre los productos durante todas las etapas del ciclo de vida del producto, a fin de ayudarle a diseñar los productos que sus clientes desean, iterar mejoras en las funciones y crear clientes fieles.
FREE
46 min
experience-research Spanish experience-product On-Demand Courses On-Demand Videos Free ProductXM lightblue-px Individual Courses XM For Strategy & Research
Week 1 - XM For Customer Experience Learning Journey
To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification.
FREE
6 Courses
XM For Customer Experience Experienced User Free green-cx Learning Journeys English
On-Demand Webinar - XM For Employee Experience Product Innovation
Join this session to hear about the latest updates to your Qualtrics EX solution.
FREE
25 min
Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Product Innovations Individual Courses English tile-category-on-demand-webinar XM Live
トランザクションスタディの設計
（機械翻訳版）特定のタッチポイントで顧客に耳を傾け、特定のイベントやステージで組織との経験を磨くことができるトランザクション調査を開発します。
FREE
37 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free green-cx Individual Courses
Programme de santé relationnelle
Apprenez à créer le programme automatisé CX Relationship Health qui permet aux organisations de mesurer et de gérer en permanence la santé des relations clients.
FREE
67 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Workflows Dashboards Individual Courses French latest-courses
③プロジェクトを完成させる
回答者に最適なアンケート体験を提供する為にアンケートのローカライゼーションとスタイリングについて学ぶ
FREE
18 min
Japanese New User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Sharing Your Research Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues. Applies to Qualtrics CoreXM and DesignXM products.
FREE
7 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
XM Professional Certification Application
Learn more about the XM Professional certification and complete the application.
FREE
level-1-xm Domo - XMP Experienced User Premium XM Institute Individual Courses tile-category-certification
③CXプロジェクトを完成させる
顧客に最適なアンケート体験を提供する為にアンケートのローカライゼーションとスタイリングについて学ぶ
FREE
20 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
②CXプロジェクトをカスタマイズする
顧客タイプに応じてアンケート体験をカスタマイズする設定方法を学ぶことで、アンケートの回答率を高めます
FREE
13 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
⑤EXアンケート回答を収集する
アンケートを参加者に効率的に通知、配信、および管理する方法を学ぶことにより、アンケート回答率を高めます
FREE
27 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
第5週- XM For Strategy & Researchラーニングジャーニー
今週は、さまざまな高度なXM For Strategy & Researchトピックに焦点を当てます
FREE
6 コース
Japanese New User CoreXM DesignXM black-cm Learning Journeys Healthcare Standard User Academic XM For Strategy & Research
第3週と第4週- XM For Strategy & Researchラーニングジャーニー
この2週間で、XM For Strategy & Researchエキスパート認定で高度なXM For Strategy & Research機能を習得します
FREE
5 コース
Certifications Japanese New User CoreXM DesignXM black-cm Learning Journeys Healthcare Standard User Academic XM For Strategy & Research
併願受験： XM For Strategy & Research エキスパート + Qualtrics Platform Essentials
XM For Strategy & Research エキスパートとQualtrics Platform Essentials試験の同時受験登録で100USDの割引が適用されます。
$500
Certifications Japanese Experienced User Premium CoreXM DesignXM certification-styles black-cm purchased-flag Learning Journeys proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle XM For Strategy & Research
Basic Reporting with Operational Dashboards
Basic Dashboard navigation and creation of graphical displays to analyze insights. This course is meant for individuals who will be responsible for creating, maintaining, and distributing analysis to stakeholders on a regular basis.
Not currently available
300 min
Free Individual Courses English scorm-hide-menu XM Discover
Anpassen Ihres Forschungsprojekts
Entdecken Sie die fortschrittlichen Tools und Funktionen, mit denen Sie die Umfrageerfahrung Ihrer Befragten anpassen und Ihre Antwortsammlung verbessern können. Gilt für Qualtrics XM For Strategy & Research-Produkte.
FREE
18 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses German XM For Strategy & Research
Teilen Ihres Forschungsprojekts
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten. Gilt für Qualtrics XM For Strategy & Research-Produkte.
FREE
7 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
XM For Employee ExperienceのためのXMオペレーティングシステム
（機械翻訳版）Qualtricsの強力なXMオペレーティングシステム（ XMos ）とその3つのコンポーネント（ XiD、iQ Suite、xFlows ）について説明します。
FREE
33 min
Japanese
Verwalten eines Kontaktverzeichnisses für die Verteilung von Umfragen zur Patientenerfahrung
Erfahren Sie, wie Sie effektiv mit Ihren Patienten kommunizieren können, indem Sie eine einzigartige Plattform für Kontakte aufrechterhalten.
FREE
31 min
German
Gestion d'un répertoire de contacts pour la distribution des enquêtes sur l'expérience des patients
Apprenez à communiquer efficacement avec vos patients en maintenant une plate-forme unique pour les contacts.
FREE
31 min
French
El sistema operativo XM para XM For Customer Experience
Obtenga información sobre el potente sistema operativo XM (XMos) de Qualtrics y sus tres componentes: XiD, iQ Suite y xFlows.
FREE
33 min
Spanish
Gestión de un directorio de contactos para la distribución de encuestas de experiencia del paciente
Aprenda a comunicarse eficazmente con sus pacientes manteniendo una plataforma única para contactos.
FREE
31 min
Spanish
Examinar datos con tabulaciones cruzadas
Aprender a utilizar la herramienta de tabulación cruzada de Qualtrics para identificar relaciones clave en sus datos.
FREE
20 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free DesignXM black-cm Individual Courses XM For Strategy & Research
①EXプロジェクトを作成する
プロジェクト、質問タイプ、及び、簡単なロジックの構築方法を学ぶことで、効果的な従業員エンゲージメントプロジェクトを作成する
FREE
27 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
⑦CXフィードバック結果をダッシュボードで表示する
組織内でデータを分かりやすく共有できるように、ダッシュボードを設計・カスタマイズする
FREE
73 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Text iQ / Stats iQ Individual Courses
Semana 2: Recorrido de capacitación sobre compromiso de XM For Employee Experience
Esta semana nos centraremos en los aspectos básicos del producto Employee Engagement de la plataforma Qualtrics XM For Employee Experience
FREE
8 Cursos
Spanish New User XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
Semaine 2 - Parcours d'apprentissage XM For Customer Experience
Cette semaine, nous nous concentrerons sur les bases du produit XM For Customer Experience et les parcours CX.
FREE
8 Cours
XM For Customer Experience Experienced User Free green-cx Learning Journeys French
第5週-デジタルカスタマーXMラーニングジャーニー
今週は、さまざまな高度なDigital CustomerXMトピックに焦点を当てます
FREE
4 コース
XM For Customer Experience Japanese Experienced User green-cx Learning Journeys Standard User Academic
第3週と第4週-デジタルカスタマーXMラーニングジャーニー
この2週間で、CustomerXMエキスパート認定で高度なCustomerXM機能を習得します
FREE
6 コース
XM For Customer Experience Certifications Japanese Experienced User green-cx Learning Journeys Healthcare Standard User Academic
Qualtricsワークフローの活用
（機械翻訳版）ワークフローを使用してタスクをトリガーし、フィードバックに基づいて行動する方法を学ぶ
FREE
23 min
Japanese Free DesignXM black-cm Workflows Individual Courses XM For Strategy & Research
Exploring and Analyzing Your Data
Learn how to prepare your data and then analyze it with powerful tools to uncover meaningful insights.
FREE
142 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses English XM For Strategy & Research
Creating Customer Experience Dashboards
Build effective dashboards that visualize your CX data and inspire stakeholders to take action.
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses English
XMソリューションのご紹介
クアルトリクス プラットフォームで事前に構築された XM ソリューションをすばやく検索、構成、起動する方法を学びます。
FREE
7 min
XM For Customer Experience level-1-xm Japanese New User On-Demand Courses On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Education Workflows Dashboards Digital Feedback Getting Started Best Practices Individual Courses Patient Experience latest-courses XM Solution Courses Reports Action Planning XM For Strategy & Research
The XM Operating System for XM For Employee Experience
Learn about Qualtrics' powerful XM Operating System (XMos) and its three components: XiD, iQ Suite, and xFlows.
FREE
33 min
New User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Text iQ / Stats iQ XM Directory Best Practices Individual Courses English
Proyectos vs. Programas
Este breve vídeo le mostrará la diferencia entre un proyecto y un programa en Qualtrics.
FREE
2 min
XM For Customer Experience Spanish level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses learn-basics XM For Strategy & Research
Capstone Mitarbeiter-Engagement
Schließen Sie das zugehörige Abschlussprojekt ab, um Ihr Lernen zu festigen. Dann vereinbaren Sie Ihre Zertifizierungsprüfung mit unserem Online-Beaufsichtigungspartner, um Ihr Fachwissen zu beweisen.
Not currently available
3 min
Certifications Experienced User XM For Employee Experience certification-styles blue-ex French
Semaine 5 - Parcours d'apprentissage XM For Strategy & Research
Cette semaine, nous nous concentrerons sur une variété de sujets XM For Strategy & Research avancés.
FREE
6 Cours
New User CoreXM DesignXM black-cm Learning Journeys French Healthcare Standard User Academic XM For Strategy & Research
②プロジェクトをカスタマイズする
アンケート体験をカスタマイズする設定方法を学ぶことで、アンケートの回答率を高めます
FREE
18 min
Japanese New User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Woche 2 - XM For Strategy & Research Lernpfad
Diese Woche werden wir uns auf die Grundlagen der XM For Strategy & Research-Produkte innerhalb der Qualtrics-Plattform konzentrieren
FREE
8 Kurse
New User CoreXM DesignXM black-cm Learning Journeys German Healthcare Standard User Academic XM For Strategy & Research
1週目- XM For Strategy & Researchラーニングジャーニー
まず、今週はQualtrics Platform Essentials認定資格の基本を習得します
FREE
6 コース
Certifications Japanese New User CoreXM DesignXM black-cm Learning Journeys Healthcare Standard User Academic XM For Strategy & Research
⑥アンケート結果をレポートにする
チャート、グラフ、およびテーブルの作成方法を学ぶことにより、結果のレポートを作成し、組織全体に共有します
FREE
11 min
Japanese New User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
④アンケート回答を収集する
アンケートを参加者に効率的に通知、配信、および管理する方法を学ぶことにより、アンケート回答率を高めます
FREE
12 min
Japanese New User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
EXプロジェクトを完成させる
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
16 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
アンケート体験のカスタマイズ
（機械翻訳版）調査のニーズを満たし、回答の質を向上させる複雑な調査を作成するために必要なツールを利用する方法を学びます。
FREE
100 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
ターゲットオーディエンスへの配布
（機械翻訳版）パネリストのディレクトリを管理し、さまざまなコミュニケーション方法を通じて効果的なフィードバックを収集する方法を学びます。
FREE
80 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses XM For Strategy & Research
Illustrating Insights with Analytical Dashboards
Learn how to create deep dive, analytic dashboards that align with stakeholder questions to identify actionable insights.
Not currently available
180 min
Free Individual Courses English scorm-hide-menu XM Discover
第1週-ブランド管理者のためのXM For Strategy & Researchラーニングジャーニー
まず、今週はQualtrics Platform Essentials認定資格の基本を習得し、ブランド管理者の職務に集中します
FREE
8 コース
Japanese On-Demand Videos CoreXM DesignXM black-cm Learning Journeys Healthcare Academic Brand Administrator XM For Strategy & Research
Wochen 3 & 4 - XM For Strategy & Research Lernpfad
In diesen zwei Wochen werden wir die erweiterte XM For Strategy & Research-Funktionalität mit der XM For Strategy & Research-Expertenzertifizierung meistern
FREE
5 Kurse
Certifications New User CoreXM DesignXM black-cm Learning Journeys German Healthcare Standard User Academic XM For Strategy & Research
Reporting Your CX Feedback
Design and customize dashboards that showcase your data in an easily digestible format for your internal teams.
FREE
45 min
XM For Customer Experience New User On-Demand Videos Free green-cx Dashboards Individual Courses English
Woche 5 - XM For Strategy & Research Lernpfad
Diese Woche werden wir uns auf eine Vielzahl von fortgeschrittenen XM For Strategy & Research-Themen konzentrieren
FREE
6 Kurse
New User CoreXM DesignXM black-cm Learning Journeys German Healthcare Standard User Academic XM For Strategy & Research
Berichterstattung über Ihr Forschungsfeedback
Passen Sie Datenvisualisierungen mit Diagrammen und Tabellen an, die aggregierte Daten in einem umfassenden, gemeinsam nutzbaren Bericht anzeigen. Gilt für das Produkt Qualtrics XM For Strategy & Research..
FREE
12 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Konfigurieren Ihres Forschungsprojekts
Lernen Sie die Grundlagen des Umfragebaus kennen, indem Sie Fragen erstellen und Entscheidungen beantworten, die die Befragten ansprechen. Gilt für Qualtrics CoreXM- und DesignXM-Produkte.
FREE
25 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Verständnis Ihres Forschungs-Feedbacks
Erkunden Sie die verschiedenen Möglichkeiten zum Anzeigen und Organisieren Ihrer Daten durch die Verwaltung von Ergebnissen, das Aufzeichnen von Werten und das Exportieren und Importieren von Antwortdaten. Gilt für Qualtrics CoreXM- und DesignXM-Produkte.
FREE
24 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Sammeln von Forschungsfeedback
Erfahren Sie, wie Sie Kontakte verwalten und Ihre Umfrage über verschiedene Kanäle verteilen, um Ihre Zielgruppen einzubeziehen und die Rücklaufquoten zu steigern. Gilt für Qualtrics XM For Strategy & Research-Produkte.
FREE
14 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
マジック３
クアルトリクスのマジック３（XMディレクトリ、iQ、xflow）機能を紹介するウェビナー
FREE
92 min
XM For Customer Experience level-1-xm Japanese New User On-Demand Courses On-Demand Videos Free BrandXM CoreXM DesignXM XM Directory Individual Courses tile-category-on-demand-webinar XM For Strategy & Research
Woche 1 - XM For Strategy & Research Lernpfad für Markenadministratoren
Um loszulegen, werden wir diese Woche die Grundlagen mit der Qualtrics Platform Essentials-Zertifizierung meistern und uns auf Ihre Aufgaben als Markenadministrator konzentrieren
FREE
8 Kurse
On-Demand Videos CoreXM DesignXM black-cm Learning Journeys German Healthcare Academic Brand Administrator XM For Strategy & Research
Verwalten Ihrer Lizenz als Markenadministrator
Lernen Sie die Methodik, ein effektiver Markenadministrator für eine Qualtrics-Lizenz zu sein, sowie die Verwendung des Admin Hub innerhalb von Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses German latest-courses Brand Administrator XM For Strategy & Research
Week 2: Advanced Research
This series will introduce you Qualtrics' powerful suite of tools for advanced research - building advanced surveys, doing text and statistical analysis, Conjoint and Max/Diff.
FREE
8 Courses
Free CoreXM DesignXM black-cm Learning Journeys English XM For Strategy & Research
Semana 2 - XM For Strategy & Research Learning Journey
Esta semana nos centraremos en los aspectos básicos de los productos XM For Strategy & Research dentro de la plataforma de Qualtrics
FREE
8 Cursos
Spanish New User CoreXM DesignXM black-cm Learning Journeys Healthcare Standard User Academic XM For Strategy & Research
Woche 1 - XM For Strategy & Research Lernpfad
Um loszulegen, werden wir diese Woche die Grundlagen mit der Qualtrics Platform Essentials-Zertifizierung meistern
FREE
6 Kurse
Certifications New User CoreXM DesignXM black-cm Learning Journeys German Healthcare Standard User Academic XM For Strategy & Research
第3週：ブランド管理者
このシリーズは、ユーザーを管理する方法と、プラットフォームのセキュリティとコンプライアンスを確保するためにユーザーをセグメント化する際により効果的になるように設定できるさまざまな権限を理解するのに役立ちます。
FREE
2 コース
Japanese Free CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
Gestion des tableaux de bord de suivi de la marque
Dans ce cours, vous apprendrez les bases de la gestion d'un tableau de bord de suivi de marque dans Qualtrics.
FREE
176 min
Experienced User On-Demand Courses Free BrandXM purple-bx Dashboards Individual Courses French XM For Strategy & Research
Aspectos básicos de administración de la marca
Este breve vídeo le mostrará a los administradores de organización las herramientas que tienen a su disposición en Qualtrics y cómo acceder a ellas.
FREE
XM For Customer Experience Spanish level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses Quick Start XM For Strategy & Research
Planning Events
Get the most out of Qualtrics by learning how to coordinate schedules for upcoming team events and upcoming meetings.
FREE
16 min
On-Demand Videos Free CoreXM black-cm Individual Courses English XM For Strategy & Research
Semanas 3 y 4 - Recorrido de capacitación de XM For Strategy & Research
Durante estas dos semanas, dominaremos la funcionalidad avanzada de XM For Strategy & Research con la certificación de expertos de XM For Strategy & Research.
FREE
5 Cursos
Spanish Certifications New User CoreXM DesignXM black-cm Learning Journeys Healthcare Standard User Academic XM For Strategy & Research
Utilización de flujos de trabajo de Qualtrics
Aprenda a utilizar los flujos de trabajo para desencadenar tareas y actuar en función de los comentarios
FREE
23 min
Spanish Free DesignXM blue-ex Workflows Individual Courses XM For Strategy & Research
Semana 5 - XM For Strategy & Research Learning Journey
Esta semana nos centraremos en una variedad de temas avanzados de XM For Strategy & Research
FREE
6 Cursos
Spanish New User CoreXM DesignXM black-cm Learning Journeys Healthcare Standard User Academic XM For Strategy & Research
Comprender sus comentarios de investigación
Explore las diferentes formas de ver y organizar sus datos mediante la gestión de resultados, la recodificación de valores y la exportación e importación de datos de respuesta. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
24 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Semana 1: Recorrido de capacitación de XM For Strategy & Research
Para comenzar, esta semana dominaremos los aspectos básicos con la certificación de Qualtrics Platform Essentials
FREE
6 Cursos
Spanish Certifications New User CoreXM DesignXM black-cm Learning Journeys Healthcare Standard User Academic XM For Strategy & Research
Eine Einführung in das Marken-Tracking in Qualtrics
In diesem Kurs erfahren Sie, wie sich Brand Tracking auf das Brand Experience Management bezieht, die wichtigsten Markenindikatoren, die im Brand Tracking gemessen werden, wie Sie Ihren Brand Tracker in Qualtrics planen und einrichten und wie Sie nach der Einrichtung durch das Projekt navigieren.
FREE
54 min
New User On-Demand Courses Free BrandXM purple-bx Individual Courses German XM For Strategy & Research
Partager votre projet 360
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Eventos de planificación
Comprometa a más empleados con Qualtrics alrededor de la oficina creando formularios de registro compartidos, coordinando cronogramas para eventos de equipo, probando conocimientos con cuestionarios y más.
FREE
16 min
Spanish On-Demand Videos Free CoreXM black-cm Individual Courses XM For Strategy & Research
Semaine 1: Bases de la plateforme
Bienvenue dans Qualtrics! Cette série vous permettra de vous familiariser avec les bases de l'utilisation de Qualtrics pour la recherche - les bases de la construction et de la distribution d'un projet d'enquête, ainsi que la façon de rendre compte de vos données de recherche. Ce contenu s'applique
FREE
6 Cours
CoreXM DesignXM black-cm Learning Journeys French XM For Strategy & Research
プロジェクトとプログラムの違い（日本語字幕版）
【クアルトリクスの基礎】このショート動画では、クアルトリクスのプロジェクトとプログラムの違いについて紹介します。
FREE
2 min
XM For Customer Experience level-1-xm Japanese New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses learn-basics XM For Strategy & Research
ワークフロー（日本語字幕版）
【クアルトリクスの基礎】このショート動画では、ワークフローについて紹介します。
FREE
1 min
XM For Customer Experience level-1-xm Japanese New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Workflows Individual Courses learn-basics XM For Strategy & Research
Compartir su proyecto 360
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas.
FREE
7 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
El catálogo y cómo usarlo
Este breve vídeo le mostrará cómo utilizar el catálogo de Qualtrics a su favor al crear nuevos proyectos.
FREE
2 min
XM For Customer Experience Spanish level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses learn-basics XM For Strategy & Research
The XM Operating System for XM For Strategy & Research
Learn about Qualtrics' powerful XM Operating System (XMos) and its three components: XiD, iQ Suite, and xFlows.
FREE
33 min
New User On-Demand Courses Free CoreXM DesignXM black-cm Workflows Text iQ / Stats iQ XM Directory Best Practices Individual Courses English XM For Strategy & Research
世界クラスのブランドトラッキングスタディの設計
（機械翻訳版）ブランドに対する消費者の態度を特定する包括的な調査を作成し,組織にとって最善の次のステップを開発する方法を学びます。
FREE
21 min
experience-brand Japanese New User On-Demand Videos Free BrandXM purple-bx Individual Courses XM For Strategy & Research
Gestionar su licencia como administrador de organización
Descubra la metodología para ser un administrador de organización eficaz para una licencia de Qualtrics, así como la forma de utilizar Admin Hub dentro de Qualtrics.
FREE
46 min
XM For Customer Experience Spanish level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses French latest-courses Brand Administrator XM For Strategy & Research
Utilisation des workflows Qualtrics
Apprenez à utiliser les flux de travail pour déclencher des tâches et agir en fonction des commentaires
FREE
23 min
Free DesignXM black-cm Workflows Individual Courses French XM For Strategy & Research
Presentamos los programas de experiencia del empleado
Cree de forma independiente un programa de Employee Experience con un roadmap claro y estratégico, respaldado por las mejores prácticas de diseño de la encuesta para medir las métricas de resultados relevantes.
FREE
128 min
Spanish Certifications Domo - EXE Experienced User Free XM For Employee Experience blue-ex Individual Courses English
EXアンケート結果をダッシュボードで表示する
表やグラフを作成し、ダッシュボードを組織全体に共有します。
FREE
75 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
Formation privée Qualtrics Live
Développez rapidement vos connaissances Qualtrics avec les services de formation en direct.
FREE
featured XM For Customer Experience level-1-xm New User Experienced User Live Training Premium CoreXM registered-flag Individual Courses French XM For Strategy & Research
Signaler vos commentaires EX
Favorisez l'adoption des tableaux de bord et des rapports à l'échelle de l'organisation en apprenant à créer des graphiques, des graphiques et des tableaux complets.
FREE
45 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses French
Semana 1 - XM For Strategy & Research Recorrido de capacitación para administradores de marca
Para comenzar, esta semana dominaremos los aspectos básicos de la certificación de Qualtrics Platform Essentials y nos centraremos en las tareas de su administrador de organización.
FREE
8 Cursos
Spanish On-Demand Videos CoreXM DesignXM black-cm Learning Journeys Healthcare Academic Brand Administrator XM For Strategy & Research
Concevoir une étude de suivi de marque de classe mondiale
Apprenez à construire une enquête complète qui identifie les attitudes des consommateurs envers votre marque, puis développez les meilleures prochaines étapes pour votre organisation.
FREE
21 min
experience-brand New User On-Demand Videos Free BrandXM purple-bx Individual Courses French XM For Strategy & Research
Semaines 3 et 4 - Parcours d'apprentissage XM For Strategy & Research
Au cours de ces deux semaines, nous maîtriserons les fonctionnalités avancées de XM For Strategy & Research avec la certification XM For Strategy & Research Expert.
FREE
5 Cours
Certifications New User CoreXM DesignXM black-cm Learning Journeys French Healthcare Standard User Academic XM For Strategy & Research
Configurer votre projet de recherche
Apprenez les bases de la construction de sondages en créant des questions et des choix de réponses qui engagent les répondants. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
25 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Personnalisation de votre projet de recherche
Explorez les outils et fonctionnalités avancés qui vous permettent d'adapter l'expérience de sondage de vos répondants et d'améliorer votre collecte de réponses. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
18 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses French XM For Strategy & Research
⑤アンケートの回答データを理解する
回答データの管理、フィルターの使用、エキスポートをすることによりデータ分析と解釈方法について学ぶ
FREE
31 min
Japanese New User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Semaine 1 - Parcours d'apprentissage XM For Strategy & Research pour les administrateurs de marque
Pour commencer, cette semaine, nous maîtriserons les bases avec la certification Qualtrics Platform Essentials et nous nous concentrerons sur vos tâches d'administrateur de marque
FREE
8 Cours
On-Demand Videos CoreXM DesignXM black-cm Learning Journeys French Healthcare Academic Brand Administrator XM For Strategy & Research
アンケート回答を収集する
連絡先を管理する方法や適切な配信方法でアンケート回答を収集する方法を学習し、アンケートの回答率の向上を目指します。
FREE
14 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Recopilación de opiniones de investigación
Descubra cómo gestionar contactos y distribuir su encuesta a través de diferentes canales para atraer a su público objetivo e impulsar las tasas de respuesta. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
14 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Gérer votre licence en tant qu'administrateur de marque
Apprenez la méthodologie d'être un administrateur de marque efficace pour une licence Qualtrics, ainsi que la façon d'utiliser le Hub Admin au sein de Qualtrics.
FREE
46 min
XM For Customer Experience Spanish level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses French English latest-courses Brand Administrator XM For Strategy & Research
Distribuir a sus públicos objetivo
Aprenda a administrar un directorio de panelistas y a recopilar opiniones efectivas de él a través de varios métodos de comunicación.
FREE
80 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses XM For Strategy & Research
Semaine 1 - Parcours d'apprentissage XM For Strategy & Research
Pour commencer, cette semaine, nous maîtriserons les bases avec la certification Qualtrics Platform Essentials
FREE
6 Cours
Certifications New User CoreXM DesignXM black-cm Learning Journeys French Healthcare Standard User Academic XM For Strategy & Research
Exploration et analyse de vos données
Apprenez à préparer vos données, puis analysez-les avec des outils puissants pour découvrir des informations significatives.
FREE
142 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses French XM For Strategy & Research
Berichterstattung über Ihr 360-Feedback
Zeigen Sie Ihre Daten an, indem Sie lernen, wie Sie individuelle, leicht verdauliche Themenberichte für Ihre Mitarbeiter erstellen.
FREE
16 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses German
Personnalisation des expériences de sondage
Apprenez à utiliser les outils nécessaires pour construire une enquête complexe qui répond aux besoins de votre recherche et améliore la qualité des réponses.
FREE
100 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses French XM For Strategy & Research
Expert XM For Strategy & Research - Contenu d'apprentissage
Ce contenu d'apprentissage est gratuit et vous préparera à réussir l'examen de certification XM For Strategy & Research Expert.
FREE
5 Cours
Certifications Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Learning Journeys French XM For Strategy & Research
Construire une enquête avancée
Renseignez-vous sur les types de questions, les méthodologies et les outils de conception d'enquêtes nécessaires pour créer des projets de recherche spécialisés.
FREE
86 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Diffusion auprès de vos publics cibles
Apprenez à gérer un annuaire de panélistes et à recueillir des commentaires efficaces grâce à diverses méthodes de communication.
FREE
80 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses French XM For Strategy & Research
XM For Strategy & Research エキスパート資格試験 - テキスト
（機械翻訳版）XM For Strategy & Research エキスパート資格試験の学習コンテンツです。
FREE
5 コース
Certifications Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
インサイトのレポート
（機械翻訳版）あなたの研究に関する議論と行動を促進する情報を提示する包括的なレポートを作成します。
FREE
114 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Verteilung an Ihre Zielgruppen
Erfahren Sie, wie Sie ein Verzeichnis von Panelisten verwalten und effektives Feedback von ihm durch verschiedene Kommunikationsmethoden sammeln.
FREE
80 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses German XM For Strategy & Research
Anpassen von Umfrageerfahrungen
Erfahren Sie, wie Sie die Tools nutzen können, die für die Erstellung einer komplexen Umfrage erforderlich sind, die den Anforderungen Ihrer Forschung entspricht und die Antwortqualität verbessert.
FREE
100 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses German XM For Strategy & Research
Semana 3: Administradores de organización
Esta serie le ayudará a comprender cómo gestionar sus usuarios y los diferentes permisos que puede configurar para ser más eficaz en la segmentación de sus usuarios para garantizar la seguridad y el cumplimiento de la plataforma.
FREE
2 Cursos
Spanish Free CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
Creación de una encuesta avanzada
Obtenga información sobre los tipos de preguntas, metodologías y herramientas de diseño de encuestas necesarias para crear proyectos de investigación especializados.
FREE
86 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM For Strategy & Research
Generación de informes sobre su información estratégica
Cree informes integrales que presenten información que impulse el debate y la acción en su investigación.
FREE
114 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
XM For Strategy & Research Expert - Contenido de aprendizaje
Este contenido de aprendizaje es gratuito y lo preparará para aprobar el examen de certificación XM For Strategy & Research Expert.
FREE
5 Cursos
Spanish Certifications Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
Explorar y analizar sus datos
Conozca cómo preparar sus datos y luego analizarlos con herramientas poderosas para descubrir información estratégica significativa.
FREE
142 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
Personalización de experiencias de encuesta
Descubra cómo utilizar las herramientas necesarias para crear una encuesta compleja que satisfaga las necesidades de su investigación y mejore la calidad de las respuestas.
FREE
100 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
360プロジェクトを作成する（日本語字幕版）
プロジェクトの作成方法や質問タイプ、基本的なロジックの構築方法を学習して360度評価のプロジェクトを立ち上げます。
FREE
21 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
EXプロジェクトを作成する
プロジェクトの作成方法や質問タイプ、基本的なロジックの構築方法を学習して効果的な従業員エンゲージメントプロジェクトを立ち上げます。
FREE
28 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
プロジェクトを完成させる
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
15 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
On-Demand Webinar - Designing a Survey
This training is designed for anyone new to the discipline of XM and the Qualtrics platform. Learn how to confidently design a survey, based on best practice methodologies, and configure survey logic and settings to create a personalized experience.
FREE
60 min
XM For Customer Experience level-1-xm New User Free BrandXM XM For Employee Experience CoreXM DesignXM registered-flag On-Demand Articles Getting Started Individual Courses tile-category-on-demand-webinar Getting Started Series getting-started-series
Recopilación de opiniones EX
Impulse las tasas de respuesta de la encuesta aprendiendo a gestionar, distribuir y comunicarse eficientemente con sus participantes.
FREE
19 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
2週目- XM For Strategy & Researchラーニングジャーニー
今週は、Qualtricsプラットフォーム内のXM For Strategy & Research製品の基本に焦点を当てます
FREE
8 コース
Japanese New User CoreXM DesignXM black-cm Learning Journeys Healthcare Standard User Academic XM For Strategy & Research
Diseñar un proceso de investigación
Oriente a su organización hacia la obtención de información desglosando los problemas para definir las preguntas de investigación que se pueden resolver con Qualtrics.
FREE
16 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Qualtrics Platform Essential認定最終プロジェクト＆試験 100ドル
関連する最終プロジェクトを完了し、学習を定着させます。その後、当社のオンライン試験監督パートナーで認定試験を受験し、専門知識を証明します。
$100
XM For Customer Experience Certifications level-1-xm New User Premium BrandXM XM For Employee Experience CoreXM DesignXM certification-styles Individual Courses qpe_expiration tile-category-certification XM For Strategy & Research
Semana 1: Recorrido de capacitación del ciclo de vida de XM For Employee Experience
Para comenzar, esta semana dominaremos los aspectos básicos con la certificación de Qualtrics Platform Essentials.
FREE
6 Cursos
experience-employee Spanish Experienced User Free XM For Employee Experience blue-ex Learning Journeys
Entwerfen von Engagement-Dashboards, um Veränderungen voranzutreiben
Fördern Sie die unternehmensweite Einführung von Dashboards zum Mitarbeiterengagement, indem Sie lernen, die präsentierten Daten für jeden Stakeholder anzupassen.
FREE
28 min
experience-employee Experienced User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses German
XM For Strategy & Research Expert – Lerninhalte
Diese Lerninhalte sind kostenlos und bereiten Sie auf das Bestehen der XM For Strategy & Research Expert-Zertifizierungsprüfung vor.
FREE
5 Kurse
Certifications Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Learning Journeys German XM For Strategy & Research
Conocimiento de pruebas
Comprometa a más empleados con Qualtrics alrededor de la oficina creando formularios de registro compartidos, coordinando cronogramas para eventos de equipo, probando conocimientos con cuestionarios y más.
FREE
13 min
Spanish On-Demand Videos Free CoreXM black-cm Individual Courses XM For Strategy & Research
Week 4: Best Practices
This series is designed to help researchers improve their survey response rates and insights.
FREE
5 Courses
CoreXM DesignXM black-cm Learning Journeys English XM For Strategy & Research
Kundenfeedback mit Text iQ analysieren
Erfahren Sie mehr über die Bedeutung und Bedeutung von Text-Sentiment und erstellen Sie Themen, die Ihre Textantworten in leicht verständliche Kategorien kategorisieren.
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free Text iQ / Stats iQ Individual Courses German
カスタマーエクスペリエンスにおける最前線でのフィードバックの活用
（機械翻訳版）フロントラインのフィードバックプロジェクトを作成し、ダッシュボードでこのフィードバックを報告する方法について説明します。
FREE
30 min
XM For Customer Experience Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
Semaine 3: Administrateurs de marque
Cette série vous aidera à comprendre comment gérer vos utilisateurs et les différentes autorisations que vous pouvez définir pour devenir plus efficace dans la segmentation de vos utilisateurs afin d'assurer la sécurité et la conformité de la plate-forme.
FREE
2 Cours
Free CoreXM DesignXM black-cm Learning Journeys French XM For Strategy & Research
第5週- XM For Customer Experienceラーニングジャーニー
今週は、さまざまな高度なXM For Customer Experience製品の機能とユースケースに焦点を当てます。
FREE
9 コース
XM For Customer Experience Japanese Experienced User Free green-cx Learning Journeys Standard User
リレーショナルスタディの設計
（機械翻訳版）顧客があなたとどのような関係を築いているのか、そして何が顧客を動かしているのかをよりよく理解するために、あなたの組織を支援する関係研究を開発してください。
FREE
38 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free green-cx Individual Courses
Compartir su proyecto EX
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas.
FREE
7 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Woche 5 - Digitale XM For Customer Experience Lernreise
Diese Woche werden wir uns auf eine Vielzahl von fortgeschrittenen Digital XM For Customer Experience-Themen konzentrieren
FREE
4 Kurse
XM For Customer Experience Experienced User green-cx Learning Journeys German Standard User Academic
Semana 1: Aspectos básicos de la plataforma
¡Bienvenido a Qualtrics! Esta serie le ayudará a empezar a utilizar Qualtrics para la investigación, los aspectos básicos de la creación y distribución de un proyecto de encuesta, así como a informar sobre sus datos de investigación. Este contenido se aplica a los productos Qualtrics CoreXM y Design
FREE
6 Cursos
Spanish CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
Woche 5 - XM For Customer Experience Lernpfad
Diese Woche werden wir uns auf eine Vielzahl von erweiterten XM For Customer Experience-Produktfunktionen und Anwendungsfällen konzentrieren.
FREE
9 Kurse
XM For Customer Experience Experienced User Free green-cx Learning Journeys German Standard User
Woche 3 & 4 - Digitale XM For Customer Experience Lernreise
In diesen zwei Wochen werden wir die erweiterte CustomerXM-Funktionalität mit der XM For Customer Experience Expert-Zertifizierung meistern
FREE
6 Kurse
XM For Customer Experience Certifications Experienced User green-cx Learning Journeys German Healthcare Standard User Academic
360プロジェクトをカスタマイズする（日本語字幕版）
回答率の向上やサーベイ疲れの回避を目的としたアンケート体験を各従業員向けにカスタマイズする方法や自分の組織のブランディングでプロジェクトをデザインする方法について学習します。
FREE
12 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Signaler vos commentaires à 360 °
Affichez vos données en apprenant à créer des rapports individualisés et faciles à digérer pour vos employés.
FREE
16 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses French
Verwalten eines Kundenverzeichnisses für den Vertrieb
Lernen Sie, effektiv mit Ihren Kunden zu kommunizieren, indem Sie eine einzigartige Plattform für Kontakte schaffen und pflegen.
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses German
ダイバーシティ、エクイティ、インクルージョン（ DEI ）ソリューションの使用
（機械翻訳版）事前に構築されたダイバーシティ、エクイティ、インクルージョンのソリューションを使用して、組織内で過小評価されている従業員グループの経験のギャップをさらに埋める方法を学びます。（機械翻訳）
FREE
108 min
experience-employee Japanese Experienced User On-Demand Videos Free XM For Employee Experience blue-ex On-Demand Articles Individual Courses
Week 3: Brand Admins
This series will help you to understand how to manage your users and the various permissions you can set to become more effective in segmenting your users to ensure security and compliance of the platform.
FREE
2 Courses
Free CoreXM DesignXM black-cm Learning Journeys English XM For Strategy & Research
Automatisierung von CX-Nachbeobachtungen
Benachrichtigen Sie Ihr Team, wenn eine Kundeninteraktion eine Nachverfolgung erfordert, indem Sie Workflows und Aufgaben verwenden.
FREE
10 min
XM For Customer Experience New User On-Demand Videos Free green-cx Workflows Individual Courses German
Woche 2 - Digitale XM For Customer Experience Lernreise
Diese Woche werden wir uns auf die Grundlagen des XM For Customer Experience-Produkts und der digitalen CX-Programme konzentrieren
FREE
11 Kurse
XM For Customer Experience New User green-cx Learning Journeys German Healthcare Standard User Academic
Einen Forschungsprozess entwerfen
Führen Sie Ihr Unternehmen zu Erkenntnissen, indem Sie Probleme aufschlüsseln, um Forschungsfragen zu definieren, die mit Qualtrics gelöst werden können.
FREE
16 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Woche 1: Plattform-Grundlagen
Willkommen bei Qualtrics! In dieser Reihe lernen Sie die Grundlagen der Verwendung von Qualtrics für die Forschung kennen - die Grundlagen des Aufbaus und der Verteilung eines Umfrageprojekts sowie die Berichterstattung über Ihre Forschungsdaten. Dieser Inhalt gilt für Qualtrics CoreXM- und DesignXM
FREE
6 Kurse
CoreXM DesignXM black-cm Learning Journeys German XM For Strategy & Research
Configuración de su proyecto de investigación
Conozca los aspectos fundamentales de la creación de encuestas creando preguntas y opciones de respuesta que comprometan a los encuestados. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
25 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Woche 2: Fortgeschrittene Forschung
In dieser Reihe stellen wir Ihnen die leistungsstarken Tools von Qualtrics für die fortgeschrittene Forschung vor - die Erstellung fortgeschrittener Umfragen, die Durchführung von Text- und statistischen Analysen, Conjoint und Max/Diff.
FREE
7 Kurse
Free CoreXM DesignXM black-cm Learning Journeys German XM For Strategy & Research
Répartition des projets
Communiquez efficacement avec vos employés pour souligner la valeur de leurs commentaires et améliorer l'écoute des employés.
FREE
26 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses French
Week 5 - XM For Customer Experience Learning Journey
This week we will focus on a variety of advanced XM For Customer Experience product features and use cases.
FREE
10 Courses
XM For Customer Experience Experienced User Free green-cx Learning Journeys English Standard User
Week 1: Platform Basics
Welcome to Qualtrics! This series will get you started on the basics of using Qualtrics for research - the basics of building and distributing a survey project, as well as how to report on your research data. This content applies to Qualtrics CoreXM and DesignXM products.
FREE
6 Courses
CoreXM DesignXM black-cm Learning Journeys English XM For Strategy & Research
Anpassen Ihres EX-Projekts
Steigern Sie die Rücklaufquoten und vermeiden Sie Ermüdungserscheinungen bei Umfragen, indem Sie die Umfrageerfahrung auf jeden einzelnen Mitarbeiter abstimmen und Ihr Projekt mit einem geeigneten Branding gestalten.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses German
Designing Engagement Dashboards to Drive Change
Drive organization-wide adoption of employee engagement dashboards by learning to tailor the presented data for each stakeholder.
FREE
28 min
experience-employee Experienced User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English
Qualtrics Platform Essentials 資格試験 - テキスト
（機械翻訳版）Qualtrics Platform Essentials 資格試験の学習コンテンツです。
FREE
6 コース
XM For Customer Experience Certifications level-1-xm Japanese New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM Learning Journeys XM For Strategy & Research
Partager votre projet de recherche
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
7 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
XM for Strategy & Research Expert Capstone
Schließen Sie das zugehörige Abschlussprojekt ab, um Ihr Lernen zu festigen. Vereinbaren Sie Ihre Zertifizierungsprüfung mit unserem Online-Beaufsichtigungspartner, um Ihr Fachwissen zu beweisen.
Not currently available
Certifications CoreXM DesignXM certification-styles black-cm German XM For Strategy & Research
360度多面評価の概要
効果の見える具体的なマネジャー・アクションをクアルトリクスのエンゲージメント調査と360評価で実現！
FREE
59 min
Japanese New User Experienced User Free XM For Employee Experience blue-ex Dashboards On-Demand Articles Individual Courses tile-category-on-demand-webinar
Certificación XM For Employee Experience Expert - Proyecto final y examen - $500 USD
Este curso incluye acceso al proyecto final (opcional) y al examen de certificación XM For Employee Experience Expert.
$500
2 Cursos
Spanish Certifications Experienced User Premium XM For Employee Experience blue-ex Learning Journeys
Semaine 1 - Parcours d'apprentissage du cycle de vie XM For Employee Experience
Pour commencer, cette semaine, nous maîtriserons les bases avec la certification Qualtrics Platform Essentials.
FREE
6 Cours
experience-employee Experienced User Free XM For Employee Experience blue-ex Learning Journeys French
Rendre compte de vos commentaires de recherche
Personnalisez les visualisations de données avec des graphiques et des tableaux qui affichent des données agrégées dans un rapport complet et partageable. S'applique au produit Qualtrics XM For Strategy & Research..
FREE
12 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
360アンケート結果をレポートにする（日本語字幕版）
各従業員にカスタマイズされた被評価者レポートでデータを分かりやすく表示する方法について学習します。
FREE
16 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
Présentation des Solutions XM
Découvrez comment rechercher, configurer et lancer rapidement des solutions XM prédéfinies sur la plateforme Qualtrics.
FREE
7 min
XM For Customer Experience level-1-xm New User On-Demand Courses On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Education Workflows Dashboards Digital Feedback Getting Started Best Practices Individual Courses French Patient Experience latest-courses XM Solution Courses Reports Action Planning XM For Strategy & Research
1週目：プラットフォームの基本
クアルトリクスへようこそ。このシリーズでは、調査プロジェクトの構築と配布の基本、ならびに調査データの報告方法など、研究にQualtricsを使用する基本について説明します。このコンテンツは、Qualtrics CoreXMおよびDesignXM製品に適用されます。
FREE
6 コース
Japanese CoreXM DesignXM black-cm Learning Journeys XM For Strategy & Research
アンケート結果をレポートにする
共有可能なレポートにデータをグラフや表で可視化する方法について学習します。
FREE
12 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Capacitación privada en vivo de Qualtrics
Haga crecer sus conocimientos de Qualtrics rápidamente con los servicios de capacitación en vivo.
FREE
featured XM For Customer Experience Spanish level-1-xm New User Experienced User Live Training Premium CoreXM registered-flag Individual Courses XM For Strategy & Research
Personnalisation de votre projet CX
Augmentez les taux de réponse et évitez la fatigue du sondage en adaptant l'expérience du sondage à chaque client et en stylisant votre projet avec une image de marque appropriée.
FREE
13 min
XM For Customer Experience New User On-Demand Videos Free green-cx Embedded Data Individual Courses French
CXアンケートの回答データを理解する
データの分析に向けて「データと分析」において回答がどのように表示されるかを確認します。
FREE
18 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
Erfassung von Kundenerlebnismetriken
Lernen Sie Strategien zur Identifizierung der geeigneten Kundenerfahrungsmetriken kennen, um Ihre Programmziele zu erreichen, und wenden Sie Best Practices für das Umfragedesign an.
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses German
Recopilación de opiniones de 360
Aprenda a gestionar a sus participantes y a comunicarse con ellos para iniciar la recopilación de respuestas.
FREE
21 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
360-Grad-Feedback sammeln
Erfahren Sie, wie Sie Ihre Teilnehmer verwalten und mit ihnen kommunizieren, um die Sammlung von Antworten zu starten.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Building and Maturing Your EX Program
This course teaches how the XM Operating Framework and Maturity Model applies to employee experience. Gain a deeper understanding of EX strategy and best practices across the 5 stages of EX maturity.
FREE
3 Courses
level-1-xm experience-institute New User On-Demand Courses On-Demand Videos Free XM Institute XM For Employee Experience Learning Journeys tile-category-certification
Presentación de la gestión de la experiencia del cliente
Comprenda la disciplina de gestión de la experiencia del cliente y aprenda a utilizar el modelo de madurez de Qualtrics CX para evaluar y escalar su programa.
FREE
38 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses
CXプロジェクトを完成させる
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
16 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
CXプロジェクトをカスタマイズする
回答率の向上やサーベイ疲れの回避を目的としたアンケート体験を各顧客向けにカスタマイズする方法や自分の組織のブランディングでプロジェクトをデザインする方法について学習します。
FREE
19 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Embedded Data Individual Courses
CXフォローアップを自動化する
顧客とのやり取りにおいてフォローアップが必要な場合に使用できるワークフローとタスクについて学習します。
FREE
11 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Workflows Individual Courses
Cierre del bucle con los clientes
Aproveche la generación de tickets y la gestión de casos para priorizar rápidamente y responder a las opiniones de los clientes.
FREE
61 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses
Qualtrics Platform Essentials - Learning Content
This learning content is free and will prepare you to pass the Qualtrics Platform Essentials Certification exam.
FREE
6 Courses
XM For Customer Experience Certifications level-1-xm New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM Learning Journeys English XM For Strategy & Research
配布のための顧客ディレクトリの管理
（機械翻訳版）連絡先のための単一のプラットフォームを作成して維持することで、顧客と効果的にコミュニケーションをとることを学びます。
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
Berichterstattung über Ihre Erkenntnisse
Erstellen Sie umfassende Berichte, die Informationen enthalten, die Diskussionen und Maßnahmen zu Ihrer Forschung anregen.
FREE
114 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Aufbau einer erweiterten Umfrage
Erfahren Sie mehr über die Fragetypen, Methoden und Umfragedesign-Tools, die für die Erstellung spezialisierter Forschungsprojekte erforderlich sind.
FREE
86 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
XM for Strategy & Research Expert Capstone
Completa el proyecto final asociado para solidificar tu aprendizaje. Programa tu examen de certificación con nuestro socio de supervisión en línea para demostrar tu experiencia.
Not currently available
Spanish Certifications CoreXM DesignXM certification-styles black-cm XM For Strategy & Research
Informar de su opinión de 360 grados
Muestre sus datos aprendiendo a crear informes del sujeto individualizados y fácilmente digeribles para sus empleados.
FREE
16 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
Informar de sus comentarios sobre EX
Impulse la adopción de tableros de control e informes en toda la organización aprendiendo a crear cuadros, gráficos y tablas integrales.
FREE
45 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
ホーム画面
【クアルトリクスの基礎】このショート動画では、アカウントログイン後のクアルトリクスのホームページについて紹介します。
FREE
1 min
XM For Customer Experience level-1-xm Japanese New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses learn-basics XM For Strategy & Research
Text iQによる顧客フィードバックの分析
（機械翻訳版）テキストの感情の重要性と意味について学び、テキストの回答をわかりやすいカテゴリに分類するトピックを作成します。
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Text iQ / Stats iQ Individual Courses
Distribución de un proyecto de encuesta
Después de crear y publicar su encuesta, está listo para enviarla para recopilar datos. Hay varios métodos de distribución disponibles en Qualtrics; en este módulo exploramos los más utilizados.
FREE
51 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Anpassen Ihres 360 ° -Projekts
Steigern Sie die Rücklaufquoten und vermeiden Sie Ermüdungserscheinungen bei Umfragen, indem Sie die Umfrageerfahrung auf jeden einzelnen Mitarbeiter abstimmen und Ihr Projekt mit einem geeigneten Branding gestalten.
FREE
12 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Semaine 2 - Parcours d'apprentissage de l'engagement XM For Employee Experience
Cette semaine, nous nous concentrerons sur les bases du produit d'engagement des employés au sein de la plate-forme Qualtrics XM For Employee Experience
FREE
8 Cours
New User XM For Employee Experience blue-ex Learning Journeys French Healthcare Standard User Academic
Untersuchen und Analysieren Ihrer Daten
Erfahren Sie, wie Sie Ihre Daten vorbereiten und dann mit leistungsstarken Tools analysieren, um aussagekräftige Erkenntnisse zu gewinnen.
FREE
142 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses German XM For Strategy & Research
Verwendung der Diversity, Equity & Inclusion (DEI) -Lösung
Erfahren Sie, wie Sie die vorgefertigte Lösung für Vielfalt, Gerechtigkeit und Inklusion verwenden, um Erfahrungslücken für unterrepräsentierte Mitarbeitergruppen in Ihrem Unternehmen weiter zu schließen.
FREE
108 min
experience-employee Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Sammeln von CX-Feedback
Starten Sie Ihr Projekt erfolgreich, indem Sie den geeigneten Vertriebskanal bestimmen.
FREE
25 min
XM For Customer Experience New User On-Demand Videos Free green-cx XM Directory Individual Courses German
Boucler la boucle avec les clients
Tirez parti de la billetterie et de la gestion des cas pour établir rapidement des priorités et répondre aux commentaires des clients.
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses French
カスタマーエクスペリエンス指標の把握
（機械翻訳版）プログラムの目標を達成するための適切なカスタマーエクスペリエンス指標を特定し、調査デザインのベストプラクティスを適用するための戦略を学びます。
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
Anpassen Ihres CX-Projekts
Steigern Sie die Rücklaufquoten und vermeiden Sie Ermüdungserscheinungen bei Umfragen, indem Sie die Umfrageerfahrung auf jeden einzelnen Kunden abstimmen und Ihr Projekt mit einem geeigneten Branding gestalten.
FREE
13 min
XM For Customer Experience New User On-Demand Videos Free green-cx Embedded Data Individual Courses German
On-Demand Webinar - Community Connect - Meet the Qualtrics Team
As part of Community Connect, we'll be featuring Qualtrics team members and introducing their important work to you. You'll gain insights into the inner workings of Qualtrics, how our team members live out the value of being "customer obsessed," and also have the chance to ask questions!
FREE
90 min
XM For Customer Experience level-1-xm Free BrandXM XM For Employee Experience CoreXM DesignXM registered-flag On-Demand Articles Individual Courses English Community Connect tile-category-on-demand-webinar XM Community
⑥EXアンケートの回答データを理解する
回答データの管理、フィルターの使用、エキスポートをすることによりデータ分析と解釈方法について学ぶ
FREE
15 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Semaine 1 - Parcours d'apprentissage XM For Employee Experience 360
Pour commencer, cette semaine, nous maîtriserons les bases avec la certification Qualtrics Platform Essentials
FREE
6 Cours
experience-employee Certifications Experienced User XM For Employee Experience blue-ex Learning Journeys French Healthcare Standard User Academic
Bewerbererfahrungsprogramm
Erfahren Sie, wie Sie die vorgefertigte Kandidatenerfahrungslösung verwenden, um wichtiges Feedback in allen Phasen des Einstellungsprozesses zu erfassen, was zu Erkenntnissen führt, die das Kandidatenerlebnis verbessern und den Markenwert Ihres Unternehmens als Arbeitgeber erhöhen.
FREE
68 min
experience-employee Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Text iQでコメント回答を分析する
非構造化データを構造化データにし、分析に活用する方法について学習します。
FREE
71 min
XM For Customer Experience level-1-xm Japanese New User On-Demand Courses On-Demand Videos Free XM For Employee Experience CoreXM DesignXM Workflows Dashboards Text iQ / Stats iQ Embedded Data On-Demand Articles latest-courses XM For Strategy & Research
調査データの理解
（機械翻訳版）アンケートで収集した生データは、データと分析に保存されます。ここでは、録画されたすべてのレスポンスと進行中のレスポンスにアクセスできます。このコースでは、これらの回答を表示および管理する方法を学びます。
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
従業員ジャーニー分析でEX調査を掛け合わせる
従業員ライフサイクルにおける様々なタッチポイントにどのような相互作用があるのかを分析できる「従業員ジャーニー分析」の活用方法やベストプラクティスについて学習します。
FREE
58 min
Japanese Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards On-Demand Articles Individual Courses latest-courses
第2週- XM For Employee Experienceエンゲージメント学習ジャーニー
今週は、Qualtrics XM For Employee Experienceプラットフォーム内の従業員エンゲージメント製品の基本に焦点を当てます
FREE
8 コース
Japanese New User XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
③EXプロジェクトを完成させる
従業員に最適なアンケート体験を提供する為にアンケートのローカライゼーションとスタイリングについて学ぶ
FREE
20 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Uso de la solución Diversidad, equidad e inclusión (DEI)
Aprenda a utilizar la solución preconfigurada Diversidad, equidad e inclusión para cerrar aún más las brechas de experiencia de los grupos de empleados subrepresentados dentro de su organización.
FREE
108 min
experience-employee Spanish Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Qualtrics Platform Essentials Capstone
Complétez le projet final associé pour solidifier votre apprentissage. Planifiez votre examen de certification avec notre partenaire de surveillance en ligne pour prouver votre expertise.
Not currently available
68 min
level-1-xm Premium French
Erfahren Sie, wie Sie Qualtrics 360 verwenden
Starten Sie Ihr erstes Qualtrics 360-Projekt? In dieser Videoserie erfahren Sie, wie Sie Ihr 360-Projekt gestalten und umsetzbares Feedback für Ihre Mitarbeiterbewertungen erfassen.
FREE
6 Kurse
experience-employee New User On-Demand Videos Free XM For Employee Experience experience-default blue-ex Learning Journeys German Quick Start
エンゲージメントダッシュボードを設計して変化を促進する
（機械翻訳版）提示されたデータを各ステークホルダーに合わせて調整する方法を学ぶことで、 従業員エンゲージメントダッシュボードの組織全体での採用を促進します。
FREE
28 min
experience-employee Japanese Experienced User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
Bundle: XM for Employee Experience Expert + Qualtrics Platform Essentials-Zertifizierung
Kaufen Sie die Zertifizierungsprüfungen XM For Employee Experience Expert und Qualtrics Platform Essentials zusammen für einen Rabatt von 100 $.
$500
Certifications Experienced User Premium XM For Employee Experience certification-styles blue-ex purchased-flag Learning Journeys German proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle
Minimizar la fatiga y el sesgo de la encuesta
Implemente las mejores prácticas de diseño de encuestas para recopilar datos de alta calidad minimizando el sesgo y la fatiga de las encuestas de los encuestados.
FREE
33 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Minimiser la fatigue et les biais de l'enquête
Mettre en œuvre des pratiques exemplaires de conception d'enquête pour recueillir des données de haute qualité en minimisant les biais et la fatigue des répondants.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
プロジェクトの配布
（機械翻訳版）従業員と効果的にコミュニケーションを取り、フィードバックの価値を強調し、従業員の耳を傾ける力を高めます。
FREE
26 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
Personalización de su proyecto de CX
Impulse tasas de respuesta más altas y evite la fatiga de la encuesta adaptando la experiencia de la encuesta a cada cliente individual y diseñando su proyecto con la marca adecuada.
FREE
13 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Embedded Data Individual Courses
高度な調査の構築
（機械翻訳版）専門的な研究プロジェクトを作成するために必要な質問の種類、方法論、および調査設計ツールについて学びます。
FREE
86 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
EXフォローアップを自動化する
従業員エンゲージメントのプロジェクトでワークフローを使用してフォローアップが必要な場合に通知を自動化する方法を学習します。
FREE
7 min
Japanese New User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Workflows Individual Courses
Melden Ihres CX-Feedbacks
Entwerfen und passen Sie Dashboards an, die Ihre Daten in einem leicht verdaulichen Format für Ihre internen Teams präsentieren.
FREE
45 min
XM For Customer Experience New User On-Demand Videos Free green-cx Dashboards Individual Courses German
XM For Strategy & Research Expert Certification - Final Project & Exam - $500 USD
This path includes access to the final project (optional) and the XM For Strategy & Research Expert certification exam.
$500
2 Courses
Certifications Experienced User Premium CoreXM DesignXM black-cm Learning Journeys English XM For Strategy & Research
Week 2 - XM For Employee Experience 360 Learning Journey
This week we will focus on the basics of the 360 product within the Qualtrics XM For Employee Experience platform
FREE
6 Courses
experience-employee Experienced User Free XM For Employee Experience blue-ex Learning Journeys English Healthcare Standard User Academic
Planung und Gestaltung einer Umfrage
Die Umfrage ist das Rückgrat der Datenerhebung für XM. Eine gut gestaltete Umfrage stellt sicher, dass Sie über die Daten verfügen, die Sie benötigen, um Entscheidungen zu treffen. Dieser Kurs beschreibt die nachgelagerten Auswirkungen der Umfrage und skizziert die Best Practices für das Umfragedesign, um Qualitätsdaten sicherzustellen.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
第1週-ブランド管理者のためのXM For Employee Experienceエンゲージメント学習ジャーニー
まず、今週はQualtrics Platform Essentials認定資格の基本を習得し、ブランド管理者の職務に集中します
FREE
8 コース
Certifications Japanese New User XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
1週目- XM For Customer Experienceラーニングジャーニー
まず、今週はQualtrics Platform Essentials Certificationの基本を習得します。
FREE
6 コース
XM For Customer Experience Japanese Experienced User Free green-cx Learning Journeys
候補者体験プログラム
（機械翻訳版）事前に構築された候補者エクスペリエンスソリューションを使用して、採用プロセスのすべての段階で重要なフィードバックを収集し、候補者エクスペリエンスを向上させ、組織の雇用主ブランド価値を向上させる洞察を得る方法を学びます。
FREE
68 min
experience-employee Japanese Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
XM For Employee Experience Expert Certification - Final Project & Exam - $500 USD
This path includes access to the final project (optional) and the XM For Employee Experience Expert certification exam.
$500
2 Courses
Certifications Experienced User Premium XM For Employee Experience blue-ex Learning Journeys English
Qualtrics Platform Essentials Certification - Final Project & Exam - $100 USD
This path includes access to the final project (optional) and Qualtrics Platform Essentials certification exam.
$100
2 Courses
XM For Customer Experience Certifications level-1-xm New User Premium BrandXM XM For Employee Experience CoreXM DesignXM Learning Journeys English XM For Strategy & Research
Ihr EX-Feedback verstehen
Erfahren Sie, wie Sie Ihre Antwortdaten interpretieren und besser für die weitere Analyse vorbereiten, indem Sie Antworten verwalten, Filter verwenden und Rohdaten exportieren.
FREE
9 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Reporting Your EX Feedback
Drive organization-wide adoption of dashboards and reports by learning how to create comprehensive charts, graphs, and tables.
FREE
45 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English
Einführung in Mitarbeitererfahrungsprogramme
Erstellen Sie unabhängig ein Mitarbeitererfahrungsprogramm mit einer klaren und strategischen Roadmap, die durch Best Practices für das Umfragedesign untermauert wird, um die relevanten Ergebniskennzahlen zu messen.
FREE
128 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses German
Brand Administration Basics
This short video will show Brand Admins the tools available to them in Qualtrics and how to access them.
FREE
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English Quick Start XM For Strategy & Research
②EXプロジェクトをカスタマイズする
各従業員向けにアンケート体験をカスタマイズする設定方法を学ぶことで、アンケートの回答率を高めます
FREE
7 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Verteilen von Projekten
Kommunizieren Sie effektiv mit Ihren Mitarbeitern, um den Wert ihres Feedbacks zu betonen und das Zuhören der Mitarbeiter zu verbessern.
FREE
26 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses German
Création de tableaux de bord de l'expérience client
Créez des tableaux de bord efficaces qui visualisent vos données d'expérience client et inspirent les parties prenantes à agir.
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses French
ブランド管理者としてのライセンスの管理
（機械翻訳版）Qualtricsライセンスの効果的なブランド管理者になる方法と、Qualtrics内でAdmin Hubを利用する方法を学びます。
FREE
46 min
XM For Customer Experience level-1-xm Japanese Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses latest-courses Brand Administrator XM For Strategy & Research
第5週- XM For Employee Experienceライフサイクル学習の旅
今週は、さまざまな高度な従業員ライフサイクル製品の機能とユースケースに焦点を当てます。
FREE
2 コース
experience-employee Japanese Experienced User Free XM For Employee Experience blue-ex Learning Journeys
EX 25 （エンゲージメント＆パルス）ソリューションの使用
（機械翻訳版）事前に構築されたEX 25ソリューションを使用して、研究に裏付けられたベストプラクティスに沿って年間エンゲージメントまたはパルスプログラムを設計して立ち上げる方法を学び、組織の従業員体験を向上させることができる洞察につながります。
FREE
25 min
experience-employee xz-new Japanese Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
360プロジェクトを共有する（日本語字幕版）
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
7 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
360アンケートの回答データを理解する（日本語字幕版）
レポート作成に向けて回答データの閲覧や管理方法、フィルタの使用方法、元データのエクスポート方法について学習します。
FREE
10 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Rapport sur vos idées
Créez des rapports complets qui présentent des informations qui alimentent la discussion et l'action sur votre recherche.
FREE
114 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Bundle: XM for Employee Experience Expert + Qualtrics Platform Essentials Certification
Purchase the XM For Employee Experience Expert and Qualtrics Platform Essentials certification exams together for a $100 discount.
$500
Certifications Experienced User Premium XM For Employee Experience certification-styles blue-ex purchased-flag Learning Journeys English proserv-bundle tile-strikethrough-600 tile-category-l1-+-l2-bundle
Grundlagen der Markenadministration
Dieses kurze Video zeigt Brand Admins die Tools, die ihnen in Qualtrics zur Verfügung stehen, und wie sie darauf zugreifen können.
FREE
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses German Quick Start XM For Strategy & Research
Informe sobre su opinión sobre CX
Diseñe y personalice paneles que muestren sus datos en un formato fácilmente digerible para sus equipos internos.
FREE
45 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Dashboards Individual Courses
Konfigurieren Ihres 360 ° -Projekts
Erstellen Sie ein Multi-Rater-Feedback-Projekt, indem Sie herausfinden, wie Sie Projekte erstellen, Fragetypen stellen und grundlegende Logik verwenden.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
【Learn to Use】360度評価（日本語字幕版）
360度評価ライセンスをお持ちのクアルトリクス初級者・中級者の方が受講対象となります。クアルトリクスの360度評価の実施に向けて機能と操作について学習します。
FREE
6 コース
experience-employee Japanese New User On-Demand Videos Free XM For Employee Experience experience-default blue-ex Learning Journeys Quick Start
Verwalten von Teilnehmern
Verwalten und pflegen Sie Mitarbeiter innerhalb Ihres EX-Programms effizient, um eine personalisierte Erfahrung auf der Grundlage von Mitarbeiterinformationen und Berichtsbeziehungen zu bieten.
FREE
91 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses German
プロジェクトをカスタマイズする
アンケート体験を各回答者向けにカスタマイズするための高度な機能について学習します。
FREE
19 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
On-Demand Webinar - Regional trends in Net Promoter® Score (NPS®) and How to Progress Your Program
Companies hang a lot on their Net Promoter® Score (NPS®). But did you know the scores people give are influenced by where they live? Join Moira Dorsey, XM Catalyst with XM Institute, as she discusses the results of our global study exploring how consumers from different regions answer the NPS question and how you can build a stronger NPS program.
FREE
60 min
XM For Customer Experience Live Training Free XM Institute green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses English tile-category-on-demand-webinar
プロジェクトを作成する
質問や回答選択肢の作成を含むアンケート調査作成の基礎について学習します。
FREE
31 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Personalización de su proyecto 360
Impulse tasas de respuesta más altas y evite la fatiga de la encuesta adaptando la experiencia de la encuesta a cada empleado individual y diseñando su proyecto con la marca adecuada.
FREE
12 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Gestión de participantes
Gestión de participantes
FREE
91 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
Apprendre à utiliser Qualtrics 360
Lancement de votre premier projet Qualtrics 360 ? Cette série de vidéos vous apprendra à concevoir votre projet 360 et à capturer des commentaires exploitables pour vos commentaires d'employés.
FREE
6 Cours
experience-employee New User On-Demand Videos Free XM For Employee Experience experience-default blue-ex Learning Journeys French Quick Start
Qualtrics Platform Essentials Zertifizierung – Abschlussprojekt und Prüfung – $100 USD
Dieser Pfad beinhaltet den Zugriff auf das Abschlussprojekt (optional) und die Qualtrics Platform Essentials Zertifizierungsprüfung.
$100
2 Kurse
XM For Customer Experience Certifications level-1-xm New User Premium XM For Employee Experience CoreXM DesignXM certification-styles Learning Journeys German XM For Strategy & Research
Teilen Ihres 360-Projekts
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Uso de la solución "Bienestar en el trabajo"
Sepa más sobre cómo usar la solución prediseñada "Bienestar en el trabajo" para capturar feedback importante relacionado con el bienestar y resiliencia del empleado, y tome medidas para ayudar a gestionar las diversas presiones que enfrenta el lugar de trabajo.
FREE
46 min
experience-employee Spanish Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses latest-courses
Personnalisation de votre projet 360
Augmentez les taux de réponse et évitez la fatigue du sondage en adaptant l'expérience du sondage à chaque employé et en stylisant votre projet avec une image de marque appropriée.
FREE
12 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Week 1 - XM For Employee Experience Engagement Learning Journey for Brand Admins
To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification and focus on your Brand Administrator duties
FREE
8 Courses
Certifications New User XM For Employee Experience blue-ex Learning Journeys English Healthcare Standard User Academic
データの探索と分析
（機械翻訳版）データを準備し、強力なツールで分析して有意義な洞察を発見する方法を学びます。
FREE
142 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
Meldung von EX-Dashboard-Daten
Präsentieren Sie Ihr Mitarbeiterfeedback strategisch, um Verbesserungsbereiche hervorzuheben und sinnvolle Maßnahmen voranzutreiben.
FREE
126 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses German Dashboard Viewer/Report Consumer
Implementierung der Forschungsmethodik
Stellen Sie sicher, dass Ihr Forschungsprojekt methodisch fundiert ist, indem Sie die Grundlagen der Erhebungsmethodik und deren Anwendung erlernen.
FREE
5 Kourse
experience-research XM For Customer Experience experience-product Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm German XM For Strategy & Research
Projects vs. Programs
This short video will show you the difference between a project and program in Qualtrics.
FREE
2 min
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses English learn-basics XM For Strategy & Research
Personalización de su proyecto EX
Impulse tasas de respuesta más altas y evite la fatiga de la encuesta adaptando la experiencia de la encuesta a cada empleado individual y diseñando su proyecto con la marca adecuada.
FREE
10 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses
1週目- XM For Employee Experienceエンゲージメント学習ジャーニー
まず、今週はQualtrics Platform Essentials認定資格の基本を習得します
FREE
6 コース
Certifications Japanese New User XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
Flujos de trabajo
Este breve vídeo explica qué son los workflows y cómo crearlos.
FREE
1 min
XM For Customer Experience Spanish level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Workflows Individual Courses learn-basics XM For Strategy & Research
EXアンケートの回答データを理解する
データの分析に向けて回答の閲覧や管理方法、フィルタの使用方法、元データのエクスポート方法について学習します。
FREE
17 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Melden Sie Ihr EX-Feedback
Fördern Sie die unternehmensweite Einführung von Dashboards und Berichten, indem Sie lernen, wie Sie umfassende Diagramme, Grafiken und Tabellen erstellen.
FREE
45 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses German
iQ初級編
改善アクションにつながるクアルトリクスのText iQとStats iQでデータ分析リテラシーを身につけるトレーニング
FREE
71 min
XM For Customer Experience level-1-xm Japanese New User On-Demand Courses On-Demand Videos Live Training Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Text iQ / Stats iQ Individual Courses tile-category-on-demand-webinar XM For Strategy & Research
Minimierung von Vermessungsermüdung und -voreingenommenheit
Implementieren Sie Best Practices für das Umfragedesign, um qualitativ hochwertige Daten zu sammeln, indem Sie Verzerrungen und die Ermüdung der Umfrageteilnehmer minimieren.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
360アンケート回答を収集する（日本語字幕版）
データ収集に向けて、参加者を管理する方法や参加者に連絡を取る方法について学習します。
FREE
21 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Stats iQを使用して主要なドライバーを特定する
（機械翻訳版）Stats iQについて知っていることを活用して,回帰をより深く理解し,主要な結果を駆動するものを発見してください。
FREE
33 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
Projekte vs. Programme
Dieses kurze Video zeigt Ihnen den Unterschied zwischen einem Projekt und einem Programm in Qualtrics.
FREE
2 min
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses German learn-basics XM For Strategy & Research
Uso de la solución EX25 (Engagement & Pulse)
Descubra cómo utilizar la solución preconfigurada EX25 para diseñar y lanzar su programa Annual Engagement or Pulse en línea con las mejores prácticas respaldadas por la investigación, lo que lleva a información estratégica que puede mejorar la experiencia del empleado en su organización.
FREE
25 min
experience-employee xz-new Spanish Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
Concevoir un processus de recherche
Guidez votre organisation vers des idées en décomposant les problèmes pour définir les questions de recherche qui peuvent être résolues avec Qualtrics.
FREE
16 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Workflows (DE)
In diesem kurzen Video wird erklärt, was Workflows sind und wie man sie erstellt.
FREE
1 min
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Workflows Individual Courses German learn-basics XM For Strategy & Research
XM for Employee Experience Expert Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
87 min
experience-employee Certifications Experienced User Premium XM For Employee Experience certification-styles blue-ex Individual Courses ex_expiration tile-category-certification
ドライバーの応答率
（機械翻訳版）高い応答率を推進する調査設計と配布方法を実装して、必要なデータを取得します。
FREE
25 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
⑥CXアンケートの回答データを理解する
回答データの管理、フィルターの使用、エキスポートをすることによりデータ分析と解釈方法について学ぶ
FREE
17 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
Analyse des Patienten-Feedbacks mit Text iQ
Erfahren Sie, wie Sie Ihre gesammelten Daten analysieren, um mit Text iQ neue Erkenntnisse über Patienten zu gewinnen
FREE
8 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default German Patient Experience Healthcare
iQ中級編
データの分析方法とクアルトリクスStats iQの有効利用を紹介するトレーニング
FREE
71 min
XM For Customer Experience level-1-xm Japanese Experienced User On-Demand Courses On-Demand Videos Live Training Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Text iQ / Stats iQ Individual Courses tile-category-on-demand-webinar XM For Strategy & Research
カスタマーエクスペリエンスダッシュボードの作成
（機械翻訳版）CXデータを視覚化し、利害関係者に行動を起こさせる効果的なダッシュボードを構築します。
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses
Verständnis Ihres CX-Feedbacks Melden Ihres CX-Feedbacks
Lernen Sie, Ihre Daten richtig zu interpretieren, indem Sie verstehen, wie Feedback in Daten & Analyse angezeigt wird.
FREE
14 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German
Grundlegendes zu Umfragedaten
Die Rohdaten, die Ihre Umfrage sammelt, werden in Data & Analysis gespeichert. Hier haben Sie Zugriff auf alle aufgezeichneten und laufenden Antworten. In diesem Kurs lernen Sie, wie Sie diese Antworten anzeigen und verwalten.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
ダッシュボードを使用して患者のフィードバックを報告する
（機械翻訳版）患者体験データを視覚化し、関連するステークホルダーへのアクセスを許可するダッシュボードを維持する
FREE
21 min
experience-customer XM For Customer Experience level-1-xm Japanese On-Demand Courses On-Demand Videos Free experience-default Getting Started Patient Experience Healthcare Dashboard Viewer/Report Consumer
マーケティングと消費者調査〜CXからの視点
カスタマーエクスペリエンス（CX）の向上に重要となるブランドエクスペリエンス（BX）の接点を理解するためのウェビナー
FREE
55 min
XM For Customer Experience Japanese New User Experienced User Live Training Free BrandXM purple-bx On-Demand Articles tile-category-on-demand-webinar XM For Strategy & Research
Den Kreislauf mit Patienten schließen (PX Leader)
Nutzen Sie das Ticketing, um Patientenfeedback zu priorisieren und darauf zu reagieren
FREE
27 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started German Patient Experience
Le catalogue et comment l'utiliser
Cette courte vidéo vous montrera comment utiliser le catalogue Qualtrics à votre avantage lors de la création de nouveaux projets.
FREE
2 min
XM For Customer Experience level-1-xm New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses French learn-basics XM For Strategy & Research
Semaine 1 - Parcours d'apprentissage Digital XM For Customer Experience
Pour commencer, cette semaine, nous maîtriserons les bases avec la certification Qualtrics Platform Essentials
FREE
6 Cours
XM For Customer Experience New User Education green-cx Learning Journeys French Healthcare Standard User Academic
Konfigurieren Ihres CX-Projekts
Lernen Sie die Grundlagen des Umfragebaus kennen, indem Sie Fragen erstellen und Entscheidungen beantworten, die Kunden ansprechen.
FREE
22 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German
Implementación de un programa de opinión digital
Mida los sentimientos de sus clientes sobre sus plataformas digitales solicitando opiniones mientras navegan por su sitio web o aplicación.
FREE
111 min
experience-customer XM For Customer Experience Spanish Experienced User On-Demand Videos Free CoreXM DesignXM green-cx Digital Feedback Individual Courses XM For Strategy & Research
Comprensión de los datos de la encuesta
Los datos sin procesar que recopila su encuesta se almacenan en Datos y análisis. Aquí tendrá acceso a todas las Respuestas registradas, así como a las Respuestas en curso. En este curso aprenderá a ver y gestionar estas respuestas.
FREE
37 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Distribución de proyectos
Comuníquese eficazmente con sus empleados para enfatizar el valor de su feedback y mejorar la escucha de los empleados.
FREE
26 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
Optimización de la experiencia de comercio electrónico
Sepa más sobre este programa de CX digital preconstruido que utiliza las mejores prácticas para ayudarlo a comprender las necesidades y preferencias del cliente, lo que lleva a información estratégica que puede mejorar la conversión y retención del cliente.
FREE
27 min
experience-customer XM For Customer Experience Spanish On-Demand Courses Free green-cx Individual Courses
Konfigurieren Ihres EX-Projekts
Erstellen Sie ein ansprechendes Mitarbeitererlebnis-Projekt, indem Sie herausfinden, wie Sie Projekte erstellen, Fragetypen stellen und wie Sie grundlegende Logik verwenden.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Auswahl der richtigen Zielgruppe
Stellen Sie sicher, dass Sie Ihre Umfrage an die optimale Anzahl von Befragten aus der richtigen Zielgruppe verteilen, damit Sie sich auf Ihre Daten verlassen können.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
XM For Employee Experience Expert-Zertifizierung – Abschlussprojekt und Prüfung – $500 USD
Dieser Pfad beinhaltet den Zugriff auf das Abschlussprojekt (optional) und die XM For Employee Experience Expert-Zertifizierungsprüfung.
$500
2 Kurse
Certifications Experienced User Premium XM For Employee Experience blue-ex Learning Journeys German
Wochen 3 und 4 - XM For Employee Experience Lifecycle Learning Journey
In diesen zwei Wochen werden wir die erweiterten Funktionen des Mitarbeiter-Lebenszyklus mit der XM For Employee Experience Expert-Zertifizierung meistern.
FREE
5 Kurse
experience-employee Experienced User Free XM For Employee Experience blue-ex Learning Journeys German
第2週- XM For Employee Experience 360ラーニングジャーニー
今週は、Qualtrics XM For Employee Experienceプラットフォーム内の360製品の基本に焦点を当てます
FREE
6 コース
experience-employee Japanese Experienced User Free XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
Comprender su feedback de CX
Aprenda a interpretar correctamente sus datos comprendiendo cómo se muestran los comentarios en Datos y análisis.
FREE
14 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses
カタログ
【クアルトリクスの基礎】このショート動画では、新しいプロジェクトを作成する際にクアルトリクスのカタログを活用する方法を紹介します。
FREE
2 min
XM For Customer Experience level-1-xm Japanese New User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Individual Courses learn-basics XM For Strategy & Research
Woche 5 - Lernpfad zum Engagement von XM For Employee Experience
Diese Woche werden wir uns auf eine Vielzahl fortgeschrittener Themen zum Mitarbeiterengagement konzentrieren.
FREE
4 Kurse
Experienced User XM For Employee Experience blue-ex Learning Journeys German Healthcare Standard User Academic
Delighted + Qualtrics: Daten mit Stats iQ analysieren
Seien Sie in der Lage, mit der Stats iQ-Analyse aussagekräftige Erkenntnisse zu gewinnen.
FREE
39 min
XM For Customer Experience Free green-cx Individual Courses German Delighted
Semana 1: Recorrido de capacitación XM For Employee Experience 360
Para comenzar, esta semana dominaremos los aspectos básicos con la certificación de Qualtrics Platform Essentials
FREE
6 Cursos
experience-employee Spanish Certifications Experienced User XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
CX入門編
CoreXMおよびCXを使用する際に必須となるアンケート作成からデータの可視化までの基礎操作と流れを学習するトレーニング
FREE
182 min
XM For Customer Experience level-1-xm Japanese New User On-Demand Courses On-Demand Videos Free BrandXM CoreXM DesignXM Dashboards XM Directory Getting Started Individual Courses tile-category-on-demand-webinar Getting Started Series getting-started-series XM For Strategy & Research
On-Demand Webinar - Reporting in Qualtrics
This training is designed to help you effectively report your data and share it with necessary stakeholders. Learn how to design and customize your reports and dashboards to effectively tell a story.
FREE
60 min
XM For Customer Experience level-1-xm New User Free BrandXM XM For Employee Experience CoreXM DesignXM registered-flag On-Demand Articles Getting Started Individual Courses tile-category-on-demand-webinar Getting Started Series getting-started-series
Échantillonner le bon public
Assurez-vous de distribuer votre enquête au nombre optimal de répondants du bon public afin de pouvoir avoir confiance en vos données.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Week 2 - XM For Employee Experience Lifecycle Learning Journey
This week we will focus on the basics of the Employee Lifecycle product within the Qualtrics XM For Employee Experience platform.
FREE
7 Courses
experience-employee Free XM For Employee Experience blue-ex Learning Journeys English
Recueillir des commentaires à 360 °
Apprenez à gérer vos participants et communiquez avec eux pour lancer la collecte de réponses.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Semana 2: Recorrido de capacitación del ciclo de vida de XM For Employee Experience
Esta semana nos centraremos en los aspectos básicos del producto Ciclo de vida del empleado dentro de la plataforma Qualtrics XM For Employee Experience.
FREE
7 Cursos
experience-employee Spanish Free XM For Employee Experience blue-ex Learning Journeys
Semana 2: Recorrido de capacitación XM For Employee Experience 360
Esta semana nos centraremos en los aspectos básicos del producto 360 de la plataforma Qualtrics XM For Employee Experience
FREE
6 Cursos
experience-employee Spanish Experienced User Free XM For Employee Experience blue-ex Learning Journeys Healthcare Standard User Academic
Gestion d'un répertoire client pour la distribution
Apprenez à communiquer efficacement avec vos clients en créant et en maintenant une plate-forme unique pour les contacts.
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses French
Diriger efficacement le changement dans votre organisation
Diriger efficacement le changement dans votre organisation en utilisant la méthodologie et les principes des meilleures pratiques.
FREE
24 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started French Patient Experience Healthcare
リレーションシップ・ヘルス・プログラム
（機械翻訳版）組織が顧客関係の健全性を継続的に測定および管理できるようにする、自動化されたCX関係健全性プログラムの構築方法について説明します。
FREE
67 min
XM For Customer Experience Japanese Experienced User On-Demand Courses Free green-cx Workflows Dashboards Individual Courses latest-courses
Présentation de la gestion de l'expérience client
Comprendre la discipline de la gestion de l'expérience client et apprendre à utiliser le modèle de maturité Qualtrics CX pour évaluer et adapter votre programme.
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses French
On-Demand Webinar - Building Website Intercepts for the Public Sector
Join our public sector Customer Success team to learn how to create website intercepts, and leverage dashboards and actions to close the loop across departments and stakeholders.
FREE
60 min
XM For Customer Experience level-1-xm Live Training Free CoreXM Public Sector Digital Feedback registered-flag On-Demand Articles Best Practices Individual Courses tile-category-on-demand-webinar
Mise en œuvre des meilleures pratiques dans la conception du tableau de bord
Offrez une expérience de tableau de bord optimale à vos téléspectateurs en apprenant à répondre aux besoins de votre public, à utiliser les principes de conception et d'autres meilleures pratiques associées.
FREE
155 min
xz-new XM For Customer Experience Experienced User On-Demand Courses Free green-cx Dashboards French
Fahransprechraten
Erhalten Sie die Daten, die Sie benötigen, indem Sie Umfragedesign- und -verteilungsmethoden implementieren, die zu hohen Rücklaufquoten führen.
FREE
27 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Boucler la boucle avec les patients (PX Leader)
Tirer parti de la billetterie pour prioriser et répondre aux commentaires des patients
FREE
27 min
experience-customer XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos Free experience-default Getting Started French Patient Experience
Utiliser les commentaires de première ligne dans l'expérience client
Apprenez à créer un projet de commentaires de première ligne et à en rendre compte dans votre tableau de bord.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Individual Courses French
Erfahrungsmanagement: Eine kurze Einführung
Experience Management verändert die Art und Weise, wie Unternehmen arbeiten. Das Verständnis der gesamten Landschaft einer Organisation war noch nie so wichtig oder zugänglich wie jetzt. Starten Sie Ihr Verständnis von Experience Management mit diesem Einführungsmodul.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
アンケートプロジェクトの配布
（機械翻訳版）アンケートを作成して公開すると、アンケートを送信してデータを収集できるようになります。Qualtricsにはいくつかの配布方法があります。このモジュールでは、最も一般的に使用される方法について説明します。
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
CXフィードバック結果をダッシュボードで表示する
ダッシュボードをカスタマイズし、関係者に共有します。
FREE
69 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Dashboards Individual Courses
患者とのループを閉じる（サービスライン）
（機械翻訳版）チケットを活用して患者のフィードバックに優先順位を付け、対応する
FREE
22 min
experience-customer XM For Customer Experience level-1-xm Japanese On-Demand Courses On-Demand Videos Free experience-default Getting Started Patient Experience Healthcare
Implementación de mejores prácticas en Dashboard Design
Proporcione la experiencia óptima del dashboard para sus espectadores aprendiendo a atender a su público, utilizar los principios de diseño y otras mejores prácticas asociadas.
FREE
155 min
xz-new XM For Customer Experience Spanish Experienced User On-Demand Courses Free green-cx Dashboards
Création et partage d'un tableau de bord
Apprenez à utiliser Qualtrics pour créer un magnifique tableau de bord qui communique efficacement les informations de vos programmes d'expérience client à l'ensemble de votre organisation.
FREE
82 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Dashboards Individual Courses French
Delighted + Qualtrics ：ディレクトリを管理する方法
（機械翻訳版）ディレクトリとディレクトリの連絡先を効果的に管理する方法を学びます。
FREE
63 min
XM For Customer Experience Japanese Free green-cx Individual Courses Delighted
Delighted + Qualtrics: quelle est la prochaine étape?
Familiarisez-vous avec les ressources à votre disposition au fur et à mesure que vous grandissez et développez votre programme d'expérience client.
FREE
3 min
XM For Customer Experience Free green-cx Individual Courses French Delighted
Introduction au programme de diplôme Delighted + Qualtrics
Familiarisez-vous avec les principales différences entre Delighted et Qualtrics, et soyez à l'aise avec les conditions de Qualtrics et la navigation sur votre compte.
FREE
27 min
XM For Customer Experience Free green-cx Individual Courses French Delighted
Delighted + Qualtrics卒業プログラムの紹介
（機械翻訳版）DelightedとQualtricsの主な違いに精通し、Qualtricsの利用規約とアカウントナビゲーションに慣れてください。
FREE
27 min
XM For Customer Experience Japanese Free green-cx Individual Courses Delighted
Maîtriser le répertoire XM
Apprenez à utiliser le répertoire XM à votre avantage en organisant toutes vos communications avec les répondants dans un seul système efficace.
FREE
62 min
experience-customer XM For Customer Experience Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses French
XMディレクトリのマスタリング
（機械翻訳版）XMディレクトリを1つの効率的なシステムですべての回答者とのコミュニケーションを整理することで、あなたの利点にXMディレクトリを使用する方法を学びます。
FREE
62 min
experience-customer XM For Customer Experience Japanese Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses
Optimierung der E-Commerce-Erfahrung
Erfahren Sie mehr über dieses vorgefertigte digitale CX-Programm, das Best Practices verwendet, um Ihnen zu helfen, die Kundenbedürfnisse und -präferenzen zu verstehen, was zu Erkenntnissen führt, die die Kundenkonversion und -bindung verbessern können.
FREE
27 min
experience-customer XM For Customer Experience On-Demand Courses Free green-cx Individual Courses German
Woche 3 & 4 - XM For Customer Experience Lernpfad
In diesen zwei Wochen werden wir die erweiterte XM For Customer Experience-Funktionalität mit der XM For Customer Experience Expert-Zertifizierung meistern.
FREE
6 Kurse
XM For Customer Experience Experienced User Free green-cx Learning Journeys German
Delighted + Qualtrics ： Text iQでデータを分析する
（機械翻訳版）フィードバックを分析する際のテキストの感情の重要性を理解します。
FREE
43 min
XM For Customer Experience Japanese Free green-cx Individual Courses Delighted
エクスペリエンスの旅を特定する
（機械翻訳版）エクスペリエンスジャーニーを使用して、カスタマージャーニーに沿った主要なエクスペリエンスデータポイントを測定、視覚化、分析する方法を学びます
FREE
60 min
XM For Customer Experience Japanese Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses
⑤CXアンケート回答を収集する
アンケートを参加者に効率的に通知、配信、および管理する方法を学ぶことにより、アンケート回答率を高めます
FREE
31 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx XM Directory Individual Courses
Maintien des tableaux de bord de l'expérience patient
Maintenir des tableaux de bord qui visualisent vos données d'expérience patient et accorder l'accès aux parties prenantes pertinentes
FREE
19 min
XM For Customer Experience level-1-xm On-Demand Courses On-Demand Videos French Patient Experience Healthcare Dashboard Viewer/Report Consumer
XM Directory (DE)
Dieses kurze Video erklärt, was das XM-Verzeichnis ist und welche Vorteile die Verwendung hat.
FREE
2 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German learn-basics
①CXプロジェクトを作成する
プロジェクト、質問タイプ、及び、簡単なロジックの構築方法を学ぶことで、効果的なアンケートプロジェクトを作成する
FREE
26 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
XM For Customer Experience エキスパート 認定試験 - キャップストーンプロジェクト、受験申込 - $500 USD
XM For Customer Experience エキスパート 認定試験の受験を希望する場合は、まず本ラーニングパスを購入して受験料をお支払いください。
$500
2 コース
XM For Customer Experience Certifications Japanese Experienced User Premium green-cx Learning Journeys
Dominar XM Directory
Aprenda a utilizar XM Directory a su favor organizando todas las comunicaciones de los encuestados en un sistema eficiente.
FREE
62 min
experience-customer XM For Customer Experience Spanish Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses
Delighted + Qualtrics: analizar datos con Stats iQ
Sea capaz de descubrir información estratégica significativa con el análisis de Stats iQ.
FREE
39 min
XM For Customer Experience Spanish Free green-cx Individual Courses Delighted
④CXフォローアップを自動化する
アクションを使ってフォローアップが必要な場合に通知を自動化する
FREE
10 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Workflows Individual Courses
Week 1 - XM For Customer Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Week 1 - XM For Strategy & Research Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 5 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
On-Demand Webinar - Level Up Your CX Program
Ready to take your CX program to new heights? Here’s your chance to see some of the advanced features in CustomerXM and how they can help you boost your CX program.
FREE
60 min
XM For Customer Experience Live Training Free green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 5 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Week 2: Additional Resources
Check out these additional resources to learn more about leveraging Qualtrics for advanced research.
FREE
43 min
On-Demand Webinar - Level Up Your Research Program
Ready to take your research program to new heights? Here’s your chance to see some of the top-requested features in Qualtrics and how they can help you improve your research programs.
FREE
60 min
Live Training Free CoreXM DesignXM black-cm registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 5 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
New User Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Week 1 - XM For Employee Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Week 2 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Week 3: Additional Resources
Check out these additional resources to learn more about becoming an effective Brand Administrator
FREE
Week 2 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
On-Demand Webinar - Digital CX Masterclass
Join this session to see how you can extend your CX program into digital to really improve every interaction your customers have with you.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 2 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Qualtrics Platform Essentials Capstone
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
68 min
level-1-xm Premium English
Capstone de l'engagement des employés
Complétez le projet final associé pour solidifier votre apprentissage. Planifiez votre examen de certification avec notre partenaire de surveillance en ligne pour prouver votre expertise.
Not currently available
3 min
Certifications Experienced User XM For Employee Experience certification-styles blue-ex French
XM for Customer Experience Expert Capstone
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
154 min
XM For Customer Experience Certifications Experienced User certification-styles green-cx English
XM for Customer Experience エキスパートキャップストーン
（機械翻訳版）このXM For Customer Experienceエキスパートキャップストーンプロジェクトでは、CXプログラムを開発する能力を証明することができます。
Not currently available
154 min
XM For Customer Experience Certifications Japanese Experienced User certification-styles green-cx
The XM Operating Framework
Dive deeper into the XM Operating Framework to learn about the 6 XM competencies and 20 XM skills, the four characteristics of an XM culture, and the essential capabilities of XM technology.
FREE
53 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Maturing Your XM Program
Learn about the five stages of XM maturity, recommendations for maturing an XM program through each stage, and how XM expands across an organization through XM Diffusion Cycles.
FREE
22 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Introduction to Experience Management
Gain an introduction to the discipline of experience management (XM), learn about how humans process experiences, and explore the critical capabilities XM enables in organizations.
FREE
41 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Qualtrics Platform Essentials Capstone
Schließen Sie das zugehörige Abschlussprojekt ab, um Ihr Lernen zu festigen. Vereinbaren Sie Ihre Zertifizierungsprüfung mit unserem Online-Beaufsichtigungspartner, um Ihr Fachwissen zu beweisen.
Not currently available
68 min
level-1-xm Premium German
XM for Employee Experience Expert Capstone
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
3 min
Certifications Experienced User XM For Employee Experience certification-styles blue-ex English
Capstone experto de XM for Customer Experience
En este proyecto Capstone experto de XM For Customer Experience, podrá demostrar su capacidad para desarrollar un programa de CX.
Not currently available
154 min
XM For Customer Experience Spanish Certifications Experienced User certification-styles green-cx
Maturing Your CX Program
In this unit, learn about the 5 stages of XM maturity, recommendations for getting started and then expanding your maturity journey, and how to use the competency and maturity assessment to drive alignment and support for your CX journey.
FREE
32 min
XM For Customer Experience level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Six XM Competencies for CX
In this unit, learn about the 6 XM competencies and 20 XM skills and how to apply them to drive the right actions in your CX program.
FREE
137 min
XM For Customer Experience level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Understanding Customer Experience
This unit introduces the discipline of customer experience management, explains how humans process their experiences, and explores CX in action as it helps an organization measure and improve.
FREE
36 min
XM For Customer Experience level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses tile-category-live-webinar
XM for Employee Experience エキスパートキャップストーン
（機械翻訳版）関連する最終プロジェクトを完了して、学習を強化します。あなたの専門知識を証明するために私たちのオンライン監督パートナーとあなたの認定試験をスケジュールします。
Not currently available
3 min
Certifications Japanese Experienced User XM For Employee Experience certification-styles blue-ex
Maturing Your EX Program
In this unit, learn about the 5 stages of XM maturity, recommendations for getting started and then expanding your maturity journey, and how to use the competency and maturity assessment to drive alignment and support for your EX journey.
FREE
33 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute XM For Employee Experience Individual Courses
Understanding Employee Experience
This unit introduces the discipline of employee experience management, explains how humans process their experiences, and explores EX in action as it helps an organization measure and improve.
FREE
31 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute XM For Employee Experience Individual Courses
Six XM Competencies for EX
In this unit, learn about the 6 XM competencies and 20 XM skills and how to apply them to drive the right actions in your EX program.
FREE
111 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute XM For Employee Experience Individual Courses
Capstone de compromiso del empleado
Complete el proyecto final asociado para solidificar su aprendizaje. A continuación, programe su examen de certificación con nuestro socio de supervisión en línea para demostrar su experiencia.
Not currently available
3 min
Spanish Certifications Experienced User certification-styles blue-ex Embedded Data
XM for Strategy & Research Expert Capstone (EN)
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
Certifications Experienced User CoreXM DesignXM certification-styles black-cm English XM For Strategy & Research
Qualtrics Platform Essentials キャップストーン
（機械翻訳版）関連する最終プロジェクトを完了して、学習を強化します。あなたの専門知識を証明するために私たちのオンライン監督パートナーとあなたの認定試験をスケジュールします。
Not currently available
68 min
level-1-xm Japanese Premium
XM for Customer Experience Expert Capstone Projek
In diesem XM For Customer Experience Expert Capstone Projekt können Sie Ihre Fähigkeit zur Entwicklung eines CX-Programms unter Beweis stellen.
Not currently available
154 min
XM For Customer Experience Certifications Experienced User certification-styles green-cx German
Qualtrics Platform Essentials Capstone
Completa el proyecto final asociado para solidificar tu aprendizaje. Programa tu examen de certificación con nuestro socio de supervisión en línea para demostrar tu experiencia.
Not currently available
68 min
Spanish level-1-xm Premium
XM for Customer Experience Expert Capstone (FR)
Dans ce projet XM For Customer Experience Expert Capstone, vous pouvez prouver votre capacité à développer un programme d'expérience client.
Not currently available
154 min
XM For Customer Experience Certifications Experienced User certification-styles green-cx French
Week 1 - XM For Customer Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
結果ダッシュボードを使用した調査結果の報告
（機械翻訳版）調査のためのデータ収集が完了したら、分析して結果をステークホルダーに共有する時が来ました。このコースでは、結果ダッシュボードがQualtricsでどのように構成されているか、および調査結果を伝えるためにこれらをカスタマイズする方法を学びます。
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
調査データの理解
（機械翻訳版）アンケートで収集した生データは、データと分析に保存されます。ここでは、録画されたすべてのレスポンスと進行中のレスポンスにアクセスできます。このコースでは、これらの回答を表示および管理する方法を学びます。
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
アンケートプロジェクトの配布
（機械翻訳版）アンケートを作成して公開すると、アンケートを送信してデータを収集できるようになります。Qualtricsにはいくつかの配布方法があります。このモジュールでは、最も一般的に使用される方法について説明します。
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査の計画と設計
（機械翻訳版）このアンケートはXMのデータ収集の基盤であり、適切に設計されたアンケートにより、意思決定に必要なデータが確実に得られます。このコースでは、調査の下流への影響を説明し、質の高いデータを確保するための調査設計のベストプラクティスを概説します。
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
エクスペリエンスマネジメント：簡単な紹介
（機械翻訳版）エクスペリエンス・マネジメントは、ビジネスの運営方法を変えつつあります。組織の全体像を理解することは、今ほど重要であり、アクセスしやすいものではありません。この入門モジュールで、体験管理の理解を始めましょう。
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査プロジェクトの構築
（機械翻訳版）この調査は、Experience Managementのデータ収集の基盤であり、Experience Managementのテクノロジーコンポーネントを包括的に理解することで、質の高い洞察につながる質の高いプロジェクトを作成するのに役立ちます。
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Managing EX Participants
Efficiently manage and maintain employees within your EX program to provide a personalized experience based on employee information and reporting relationships.
FREE
91 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses English
Exploring and Analyzing EX Data
Organize and analyze your collected data to uncover new employee insights.
FREE
44 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses English
Introducing Employee Experience Programs
Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.
FREE
128 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses English
Distributing EX Projects
Effectively communicate with your employees to emphasize the value of their feedback and enhance employee listening.
FREE
26 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses English
Reporting EX Dashboard Data
Strategically present your employee feedback to highlight areas of improvement and drive meaningful action.
FREE
126 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses English Dashboard Viewer/Report Consumer
ドライバーの応答率
（機械翻訳版）高い応答率を推進する調査設計と配布方法を実装して、必要なデータを取得します。
FREE
25 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
アンケートデザインにおけるベストプラクティスの適用
（機械翻訳版）すべての研究者が高品質のデータを収集するために知っておく必要がある基本的なベストプラクティスを実装することにより、調査の構築の芸術を習得します。
FREE
29 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
調査の疲労とバイアスを最小限に抑える
（機械翻訳版）調査設計のベストプラクティスを実施し、バイアスと回答者の調査疲労を最小限に抑えることで、高品質のデータを収集します。
FREE
33 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
適切なオーディエンスをサンプリングする
（機械翻訳版）適切なオーディエンスからの最適な数の回答者にアンケートを配布して、データに自信を持てるようにしてください。
FREE
30 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
研究プロセスの設計
（機械翻訳版）Qualtricsで解決できる研究課題を定義するために問題を分解することで、組織を洞察に導きます。
FREE
16 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
EXダッシュボードデータの報告
（機械翻訳版）従業員のフィードバックを戦略的に提示して、改善すべき点を強調し、有意義な行動を推進します。
FREE
126 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses Dashboard Viewer/Report Consumer
プロジェクトの配布
（機械翻訳版）従業員と効果的にコミュニケーションを取り、フィードバックの価値を強調し、従業員の耳を傾ける力を高めます。
FREE
26 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
参加者の管理
（機械翻訳版）EXプログラム内で従業員を効率的に管理および維持し、従業員情報とレポート関係に基づいてパーソナライズされたエクスペリエンスを提供します。
FREE
91 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
従業員体験プログラムのご紹介
（機械翻訳版）明確で戦略的なロードマップを備えた従業員エクスペリエンスプログラムを独自に作成し、関連する成果指標を測定するためのアンケート設計のベストプラクティスをベースにします。
FREE
128 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses
データの探索と分析
（機械翻訳版）収集したデータを整理して分析し, 新しい従業員の洞察を明らかにします。
FREE
44 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses XM For Strategy & Research
Berichterstattung über Umfrageergebnisse mit Ergebnis-Dashboards
Sobald Sie die Datenerhebung für die Umfrage abgeschlossen haben, ist es an der Zeit, die Ergebnisse zu analysieren und an die Stakeholder weiterzugeben. In diesem Kurs erfahren Sie, wie Ergebnis-Dashboards in Qualtrics strukturiert sind und wie Sie diese anpassen können, um Ergebnisse zu kommunizieren.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM German XM For Strategy & Research
Grundlegendes zu Umfragedaten
Die Rohdaten, die Ihre Umfrage sammelt, werden in Data & Analysis gespeichert. Hier haben Sie Zugriff auf alle aufgezeichneten und laufenden Antworten. In diesem Kurs lernen Sie, wie Sie diese Antworten anzeigen und verwalten.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Planung und Gestaltung einer Umfrage
Die Umfrage ist das Rückgrat der Datenerhebung für XM. Eine gut gestaltete Umfrage stellt sicher, dass Sie über die Daten verfügen, die Sie benötigen, um Entscheidungen zu treffen. Dieser Kurs beschreibt die nachgelagerten Auswirkungen der Umfrage und skizziert die Best Practices für das Umfragedesign, um Qualitätsdaten sicherzustellen.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erstellen eines Umfrageprojekts
Die Umfrage ist das Rückgrat der Datenerhebung im Bereich des Erfahrungsmanagements. Ein umfassendes Verständnis der Technologiekomponenten des Erfahrungsmanagements hilft Ihnen, qualitativ hochwertige Projekte zu erstellen, die zu hochwertigen Erkenntnissen führen.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erfahrungsmanagement: Eine kurze Einführung
Experience Management verändert die Art und Weise, wie Unternehmen arbeiten. Das Verständnis der gesamten Landschaft einer Organisation war noch nie so wichtig oder zugänglich wie jetzt. Starten Sie Ihr Verständnis von Experience Management mit diesem Einführungsmodul.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Verteilen eines Umfrageprojekts
Nach der Erstellung und Veröffentlichung Ihrer Umfrage sind Sie bereit, Ihre Umfrage zu senden, um Daten zu sammeln. In Qualtrics stehen mehrere Vertriebsmethoden zur Verfügung. In diesem Modul untersuchen wir die am häufigsten verwendeten.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - XMP New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
結果ダッシュボードを使用した調査結果の報告
（機械翻訳版）調査のためのデータ収集が完了したら、分析して結果をステークホルダーに共有する時が来ました。このコースでは、結果ダッシュボードがQualtricsでどのように構成されているか、および調査結果を伝えるためにこれらをカスタマイズする方法を学びます。
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
エクスペリエンスマネジメント：簡単な紹介
（機械翻訳版）エクスペリエンス・マネジメントは、ビジネスの運営方法を変えつつあります。組織の全体像を理解することは、今ほど重要であり、アクセスしやすいものではありません。この入門モジュールで、体験管理の理解を始めましょう。
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査プロジェクトの構築
（機械翻訳版）この調査は、Experience Managementのデータ収集の基盤であり、Experience Managementのテクノロジーコンポーネントを包括的に理解することで、質の高い洞察につながる質の高いプロジェクトを作成するのに役立ちます。
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査の計画と設計
（機械翻訳版）このアンケートはXMのデータ収集の基盤であり、適切に設計されたアンケートにより、意思決定に必要なデータが確実に得られます。このコースでは、調査の下流への影響を説明し、質の高いデータを確保するための調査設計のベストプラクティスを概説します。
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
アンケートプロジェクトの配布
（機械翻訳版）アンケートを作成して公開すると、アンケートを送信してデータを収集できるようになります。Qualtricsにはいくつかの配布方法があります。このモジュールでは、最も一般的に使用される方法について説明します。
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査データの理解
（機械翻訳版）アンケートで収集した生データは、データと分析に保存されます。ここでは、録画されたすべてのレスポンスと進行中のレスポンスにアクセスできます。このコースでは、これらの回答を表示および管理する方法を学びます。
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Week 1 - XM For Strategy & Research Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
ブランド管理者としてのライセンスの管理
（機械翻訳版）Qualtricsライセンスの効果的なブランド管理者になる方法と、Qualtrics内でAdmin Hubを利用する方法を学びます。
FREE
46 min
XM For Customer Experience level-1-xm Japanese Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses latest-courses Brand Administrator XM For Strategy & Research
Introducing Employee Experience Programs
Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.
FREE
128 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses English
Exploring and Analyzing EX Data
Organize and analyze your collected data to uncover new employee insights.
FREE
44 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses English
Reporting EX Dashboard Data
Strategically present your employee feedback to highlight areas of improvement and drive meaningful action.
FREE
126 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses English Dashboard Viewer/Report Consumer
Managing EX Participants
Efficiently manage and maintain employees within your EX program to provide a personalized experience based on employee information and reporting relationships.
FREE
91 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses English
Distributing EX Projects
Effectively communicate with your employees to emphasize the value of their feedback and enhance employee listening.
FREE
26 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses English
Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research
Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
XM101: Building an Experience Management Program
This course is the second of two courses in the XM Fundamentals Certification learning journey.
FREE
5 hr
Certifications level-1-xm experience-institute XM Institute certification-styles Thought Leadership English
XM100: Introduction to Experience Management
This course is the first of two courses in the XM Fundamentals Certification learning journey.
FREE
5 hr
Certifications level-1-xm experience-institute Free XM Institute certification-styles Thought Leadership English
Gestion de l'expérience: une brève introduction
La gestion de l'expérience est en train de changer la façon dont les entreprises fonctionnent. Comprendre le paysage complet d'une organisation n'a jamais été aussi important ni plus accessible qu'aujourd' hui. Commencez votre compréhension de la gestion de l'expérience avec ce module d'introduction.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Reporting des résultats de l'enquête avec des tableaux de bord de résultats
Une fois que vous avez terminé la collecte de données pour l'enquête, il est temps d'analyser et de partager les résultats avec les parties prenantes. Dans ce cours, vous apprendrez comment les tableaux de bord des résultats sont structurés dans Qualtrics, et comment vous pouvez les personnaliser pour communiquer les résultats.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM French XM For Strategy & Research
Construction d'un projet de levé
L'enquête est l'épine dorsale de la collecte de données de gestion de l'expérience, avoir une compréhension complète des composants technologiques de la gestion de l'expérience vous aidera à produire des projets de qualité menant à des idées de qualité.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Comprendre les données de levé
Les données brutes collectées par votre enquête sont stockées dans Data & Analysis. Ici, vous aurez accès à toutes les réponses enregistrées ainsi qu'aux réponses en cours. Dans ce cours, vous apprendrez à visualiser et à gérer ces réponses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Distribution d'un projet de levé
Après avoir construit et publié votre enquête, vous êtes prêt à envoyer votre enquête pour collecter des données. Il existe plusieurs méthodes de distribution disponibles dans Qualtrics, dans ce module, nous explorons les plus couramment utilisées.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Planification et conception d'une enquête
L'enquête est l'épine dorsale de la collecte de données pour XM, une enquête bien conçue vous permettra de disposer des données dont vous avez besoin pour prendre des décisions. Ce cours décrit les impacts en aval de l'enquête et décrit les meilleures pratiques de conception de l'enquête pour assurer la qualité des données.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research
Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Building An Advanced Survey
Learn about the question types, methodologies, and survey design tools necessary to create specialized research projects.
FREE
86 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Distributing to Your Target Audiences
Learn how to manage a directory of panelists and collect effective feedback from it through various communication methods.
FREE
80 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses English XM For Strategy & Research
Reporting on Your Insights
Build comprehensive reports that present information that drives discussion and action on your research.
FREE
114 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Customizing Survey Experiences
Learn how to utilize the tools necessary to build a complex survey that meets the needs of your research and improves response quality.
FREE
100 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses English XM For Strategy & Research
Exploring and Analyzing Your Data
Learn how to prepare your data and then analyze it with powerful tools to uncover meaningful insights.
FREE
142 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses English XM For Strategy & Research
Diffusion auprès de vos publics cibles
Apprenez à gérer un annuaire de panélistes et à recueillir des commentaires efficaces grâce à diverses méthodes de communication.
FREE
80 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses French XM For Strategy & Research
Exploration et analyse de vos données
Apprenez à préparer vos données, puis analysez-les avec des outils puissants pour découvrir des informations significatives.
FREE
142 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses French XM For Strategy & Research
Personnalisation des expériences de sondage
Apprenez à utiliser les outils nécessaires pour construire une enquête complexe qui répond aux besoins de votre recherche et améliore la qualité des réponses.
FREE
100 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses French XM For Strategy & Research
Construire une enquête avancée
Renseignez-vous sur les types de questions, les méthodologies et les outils de conception d'enquêtes nécessaires pour créer des projets de recherche spécialisés.
FREE
86 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Rapport sur vos idées
Créez des rapports complets qui présentent des informations qui alimentent la discussion et l'action sur votre recherche.
FREE
114 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
360プロジェクトを作成する（日本語字幕版）
プロジェクトの作成方法や質問タイプ、基本的なロジックの構築方法を学習して360度評価のプロジェクトを立ち上げます。
FREE
21 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
360アンケートの回答データを理解する（日本語字幕版）
レポート作成に向けて回答データの閲覧や管理方法、フィルタの使用方法、元データのエクスポート方法について学習します。
FREE
10 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
360アンケート回答を収集する（日本語字幕版）
データ収集に向けて、参加者を管理する方法や参加者に連絡を取る方法について学習します。
FREE
21 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
360プロジェクトを共有する（日本語字幕版）
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
7 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
360プロジェクトをカスタマイズする（日本語字幕版）
回答率の向上やサーベイ疲れの回避を目的としたアンケート体験を各従業員向けにカスタマイズする方法や自分の組織のブランディングでプロジェクトをデザインする方法について学習します。
FREE
12 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
360アンケート結果をレポートにする（日本語字幕版）
各従業員にカスタマイズされた被評価者レポートでデータを分かりやすく表示する方法について学習します。
FREE
16 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 5 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Entwerfen von Engagement-Dashboards, um Veränderungen voranzutreiben
Fördern Sie die unternehmensweite Einführung von Dashboards zum Mitarbeiterengagement, indem Sie lernen, die präsentierten Daten für jeden Stakeholder anzupassen.
FREE
28 min
experience-employee Experienced User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses German
Verwendung der EX25-Lösung (Engagement & Pulse)
Erfahren Sie, wie Sie die vorgefertigte EX25-Lösung verwenden, um Ihr jährliches Engagement- oder Pulse-Programm im Einklang mit forschungsgestützten Best Practices zu entwerfen und zu starten, was zu Erkenntnissen führt, die die Mitarbeitererfahrung in Ihrem Unternehmen verbessern können.
FREE
25 min
experience-employee xz-new Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses German
Anpassen Ihres CX-Projekts
Steigern Sie die Rücklaufquoten und vermeiden Sie Ermüdungserscheinungen bei Umfragen, indem Sie die Umfrageerfahrung auf jeden einzelnen Kunden abstimmen und Ihr Projekt mit einem geeigneten Branding gestalten.
FREE
13 min
XM For Customer Experience New User On-Demand Videos Free green-cx Embedded Data Individual Courses German
Konfigurieren Ihres CX-Projekts
Lernen Sie die Grundlagen des Umfragebaus kennen, indem Sie Fragen erstellen und Entscheidungen beantworten, die Kunden ansprechen.
FREE
22 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German
Verständnis Ihres CX-Feedbacks Melden Ihres CX-Feedbacks
Lernen Sie, Ihre Daten richtig zu interpretieren, indem Sie verstehen, wie Feedback in Daten & Analyse angezeigt wird.
FREE
14 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German
Teilen Sie Ihr CX-Projekt
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten.
FREE
7 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German
Sammeln von CX-Feedback
Starten Sie Ihr Projekt erfolgreich, indem Sie den geeigneten Vertriebskanal bestimmen.
FREE
25 min
XM For Customer Experience New User On-Demand Videos Free green-cx XM Directory Individual Courses German
Identifizieren von Entdeckungsreisen
Erfahren Sie, wie Sie Experience Journeys verwenden, um die wichtigsten Erfahrungspunkte entlang einer Customer Journey zu messen, zu visualisieren und zu analysieren
FREE
60 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses German
Melden Ihres CX-Feedbacks
Entwerfen und passen Sie Dashboards an, die Ihre Daten in einem leicht verdaulichen Format für Ihre internen Teams präsentieren.
FREE
45 min
XM For Customer Experience New User On-Demand Videos Free green-cx Dashboards Individual Courses German
Automatisierung von CX-Nachbeobachtungen
Benachrichtigen Sie Ihr Team, wenn eine Kundeninteraktion eine Nachverfolgung erfordert, indem Sie Workflows und Aufgaben verwenden.
FREE
10 min
XM For Customer Experience New User On-Demand Videos Free green-cx Workflows Individual Courses German
On-Demand Webinar - Level Up Your CX Program
Ready to take your CX program to new heights? Here’s your chance to see some of the advanced features in CustomerXM and how they can help you boost your CX program.
FREE
60 min
XM For Customer Experience Live Training Free green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 5 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Dominar XM Directory
Aprenda a utilizar XM Directory a su favor organizando todas las comunicaciones de los encuestados en un sistema eficiente.
FREE
62 min
experience-customer XM For Customer Experience Spanish Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses
Optimización de la experiencia de comercio electrónico
Sepa más sobre este programa de CX digital preconstruido que utiliza las mejores prácticas para ayudarlo a comprender las necesidades y preferencias del cliente, lo que lleva a información estratégica que puede mejorar la conversión y retención del cliente.
FREE
27 min
experience-customer XM For Customer Experience Spanish On-Demand Courses Free green-cx Individual Courses
Week 2: Additional Resources
Check out these additional resources to learn more about leveraging Qualtrics for advanced research.
FREE
43 min
Aufbau einer erweiterten Umfrage
Erfahren Sie mehr über die Fragetypen, Methoden und Umfragedesign-Tools, die für die Erstellung spezialisierter Forschungsprojekte erforderlich sind.
FREE
86 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Verwendung von Stats iQ zur Datenanalyse
Verwenden Sie Stats iQ, um Ihre Kundendaten zu untersuchen, Beziehungen zwischen Fahrern zu entdecken und neue Variablen zu erstellen.
FREE
41 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses German XM For Strategy & Research
Erkenntnisse effektiv kommunizieren
Stellen Sie Ihre Ergebnisse aus Ihrer Analyse zusammen und erstellen Sie effektive Aktionspläne, Berichte und Dashboards.
FREE
26 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Kundendaten verstehen
Planen Sie Ihre Analyse und erfahren Sie, wie Sie Trends verfolgen und Erkenntnisse sammeln, indem Sie die Dashboards Ihrer Organisation anzeigen.
FREE
22 min
XM For Customer Experience Experienced User On-Demand Videos Free DesignXM green-cx Individual Courses German XM For Strategy & Research
Verwenden von Stats iQ zur Identifizierung von Schlüsseltreibern
Nehmen Sie das, was Sie über Stats iQ wissen, und wenden Sie es an, um mit der Regression tiefer zu gehen, um herauszufinden, was Ihre wichtigsten Ergebnisse antreibt.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses German XM For Strategy & Research
Untersuchen von Daten mit Kreuztabellen
Lernen Sie, das bereichsübergreifende Tool von Qualtrics zu verwenden, um wichtige Beziehungen in Ihren Daten zu identifizieren.
FREE
20 min
XM For Customer Experience Experienced User On-Demand Videos Free DesignXM black-cm Individual Courses German XM For Strategy & Research
Stats iQを使用してデータを分析する
（機械翻訳版）Stats iQを使用して、顧客データを調査し,ドライバー間の関係を発見し,新しい変数を作成します。
FREE
41 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
アンケートデザインにおけるベストプラクティスの適用
（機械翻訳版）すべての研究者が高品質のデータを収集するために知っておく必要がある基本的なベストプラクティスを実装することにより、調査の構築の芸術を習得します。
FREE
29 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Qualtricsワークフローの活用
（機械翻訳版）ワークフローを使用してタスクをトリガーし、フィードバックに基づいて行動する方法を学ぶ
FREE
23 min
Japanese Free DesignXM black-cm Workflows Individual Courses XM For Strategy & Research
On-Demand Webinar - Level Up Your Research Program
Ready to take your research program to new heights? Here’s your chance to see some of the top-requested features in Qualtrics and how they can help you improve your research programs.
FREE
60 min
Live Training Free CoreXM DesignXM black-cm registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 5 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
New User Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
適切なオーディエンスをサンプリングする
（機械翻訳版）適切なオーディエンスからの最適な数の回答者にアンケートを配布して、データに自信を持てるようにしてください。
FREE
30 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Automatisation des suivis CX
Informez votre équipe lorsqu'une interaction client nécessite un suivi en utilisant Workflows & Tasks.
FREE
10 min
XM For Customer Experience New User On-Demand Videos Free green-cx Workflows Individual Courses French
Configurer votre projet CX
Apprenez les bases de la construction de sondages en créant des questions et en répondant à des choix qui engagent les clients.
FREE
22 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French
Partager votre projet CX
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues.
FREE
7 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French
Comprendre votre feedback CX
Apprenez à interpréter correctement vos données en comprenant comment les commentaires sont affichés dans Data & Analysis.
FREE
14 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French
Collecte des commentaires CX
Lancez votre projet avec succès en déterminant le canal de distribution approprié.
FREE
25 min
XM For Customer Experience New User On-Demand Videos Free green-cx XM Directory Individual Courses French
Personnalisation de votre projet CX
Augmentez les taux de réponse et évitez la fatigue du sondage en adaptant l'expérience du sondage à chaque client et en stylisant votre projet avec une image de marque appropriée.
FREE
13 min
XM For Customer Experience New User On-Demand Videos Free green-cx Embedded Data Individual Courses French
Signaler vos commentaires sur l'expérience client
Concevez et personnalisez des tableaux de bord qui présentent vos données dans un format facilement assimilable pour vos équipes internes.
FREE
45 min
XM For Customer Experience New User On-Demand Videos Free green-cx Dashboards Individual Courses French
Gestion de l'expérience: une brève introduction
La gestion de l'expérience est en train de changer la façon dont les entreprises fonctionnent. Comprendre le paysage complet d'une organisation n'a jamais été aussi important ni plus accessible qu'aujourd' hui. Commencez votre compréhension de la gestion de l'expérience avec ce module d'introduction.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Comprendre les données de levé
Les données brutes collectées par votre enquête sont stockées dans Data & Analysis. Ici, vous aurez accès à toutes les réponses enregistrées ainsi qu'aux réponses en cours. Dans ce cours, vous apprendrez à visualiser et à gérer ces réponses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Construction d'un projet de levé
L'enquête est l'épine dorsale de la collecte de données de gestion de l'expérience, avoir une compréhension complète des composants technologiques de la gestion de l'expérience vous aidera à produire des projets de qualité menant à des idées de qualité.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Distribution d'un projet de levé
Après avoir construit et publié votre enquête, vous êtes prêt à envoyer votre enquête pour collecter des données. Il existe plusieurs méthodes de distribution disponibles dans Qualtrics, dans ce module, nous explorons les plus couramment utilisées.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Planification et conception d'une enquête
L'enquête est l'épine dorsale de la collecte de données pour XM, une enquête bien conçue vous permettra de disposer des données dont vous avez besoin pour prendre des décisions. Ce cours décrit les impacts en aval de l'enquête et décrit les meilleures pratiques de conception de l'enquête pour assurer la qualité des données.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Week 1 - XM For Customer Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
Reporting des résultats de l'enquête avec des tableaux de bord de résultats
Une fois que vous avez terminé la collecte de données pour l'enquête, il est temps d'analyser et de partager les résultats avec les parties prenantes. Dans ce cours, vous apprendrez comment les tableaux de bord des résultats sont structurés dans Qualtrics, et comment vous pouvez les personnaliser pour communiquer les résultats.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM French XM For Strategy & Research
Using the Candidate Experience Program
Learn how to use the pre-built Candidate Experience Solution to capture important feedback across all stages of the hiring process, leading to insights that improve the candidate experience and elevate your organization’s employer brand value.
FREE
68 min
experience-employee Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Auswahl der richtigen Zielgruppe
Stellen Sie sicher, dass Sie Ihre Umfrage an die optimale Anzahl von Befragten aus der richtigen Zielgruppe verteilen, damit Sie sich auf Ihre Daten verlassen können.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Minimierung von Vermessungsermüdung und -voreingenommenheit
Implementieren Sie Best Practices für das Umfragedesign, um qualitativ hochwertige Daten zu sammeln, indem Sie Verzerrungen und die Ermüdung der Umfrageteilnehmer minimieren.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Anwenden von Best Practices im Fragebogendesign
Beherrschen Sie die Kunst der Umfrageerstellung, indem Sie grundlegende Best Practices implementieren, die alle Forscher kennen müssen, um qualitativ hochwertige Daten zu sammeln.
FREE
29 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Einen Forschungsprozess entwerfen
Führen Sie Ihr Unternehmen zu Erkenntnissen, indem Sie Probleme aufschlüsseln, um Forschungsfragen zu definieren, die mit Qualtrics gelöst werden können.
FREE
16 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Fahransprechraten
Erhalten Sie die Daten, die Sie benötigen, indem Sie Umfragedesign- und -verteilungsmethoden implementieren, die zu hohen Rücklaufquoten führen.
FREE
27 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Captura de métricas de experiencia del cliente
Conozca estrategias para identificar las métricas de experiencia del cliente adecuadas para lograr los objetivos de su programa y aplicar las mejores prácticas de diseño de encuestas.
FREE
90 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses
Presentación de la gestión de la experiencia del cliente
Comprenda la disciplina de gestión de la experiencia del cliente y aprenda a utilizar el modelo de madurez de Qualtrics CX para evaluar y escalar su programa.
FREE
38 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses
Gestión de un directorio de clientes para la distribución
Aprenda a comunicarse eficazmente con sus clientes creando y manteniendo una plataforma única para contactos.
FREE
89 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses
Creación de dashboards de experiencia del cliente
Cree tableros de control eficaces que visualicen sus datos de CX e inspiren a las partes interesadas para que tomen medidas.
FREE
234 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses
Cierre del bucle con los clientes
Aproveche la generación de tickets y la gestión de casos para priorizar rápidamente y responder a las opiniones de los clientes.
FREE
61 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses
Analizar las opiniones de los clientes con Text iQ
Obtenga información sobre la importancia y el significado de la opinión del texto y cree temas que categoricen sus respuestas de texto en categorías fácilmente comprensibles.
FREE
68 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses green-cx Text iQ / Stats iQ Individual Courses
Week 1 - XM For Employee Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
Planificación y diseño de una encuesta
La encuesta es la columna vertebral de la recopilación de datos para XM; una encuesta bien diseñada garantizará que dispone de los datos necesarios para tomar decisiones. En este curso se describen los impactos posteriores de la encuesta y se describen las mejores prácticas de diseño de la encuesta para garantizar la calidad de los datos.
FREE
38 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Comprensión de los datos de la encuesta
Los datos sin procesar que recopila su encuesta se almacenan en Datos y análisis. Aquí tendrá acceso a todas las Respuestas registradas, así como a las Respuestas en curso. En este curso aprenderá a ver y gestionar estas respuestas.
FREE
37 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Generación de informes de resultados de encuesta con dashboards de resultados
Una vez que haya completado la recopilación de datos para la encuesta, es el momento de analizar y compartir los resultados con las partes interesadas. En este curso, aprenderá cómo se estructuran los dashboards de resultados en Qualtrics y cómo puede personalizarlos para comunicar los resultados.
FREE
60 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
Creación de un proyecto de encuesta
La encuesta es la columna vertebral de la recopilación de datos de Experience Management, al tener una comprensión integral de los componentes tecnológicos de Experience Management lo ayudará a producir proyectos de calidad que lleven a información estratégica de calidad.
FREE
73 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Gestión de la experiencia: una breve introducción
La gestión de la experiencia está cambiando la forma en que operan las empresas. Comprender todo el panorama de una organización nunca ha sido tan importante ni más accesible de lo que es ahora. Inicie su comprensión de la gestión de la experiencia con este módulo introductorio.
FREE
27 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Distribución de un proyecto de encuesta
Después de crear y publicar su encuesta, está listo para enviarla para recopilar datos. Hay varios métodos de distribución disponibles en Qualtrics; en este módulo exploramos los más utilizados.
FREE
51 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Einführung in Mitarbeitererfahrungsprogramme
Erstellen Sie unabhängig ein Mitarbeitererfahrungsprogramm mit einer klaren und strategischen Roadmap, die durch Best Practices für das Umfragedesign untermauert wird, um die relevanten Ergebniskennzahlen zu messen.
FREE
128 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses German
Meldung von EX-Dashboard-Daten
Präsentieren Sie Ihr Mitarbeiterfeedback strategisch, um Verbesserungsbereiche hervorzuheben und sinnvolle Maßnahmen voranzutreiben.
FREE
126 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses German Dashboard Viewer/Report Consumer
Verwalten von Teilnehmern
Verwalten und pflegen Sie Mitarbeiter innerhalb Ihres EX-Programms effizient, um eine personalisierte Erfahrung auf der Grundlage von Mitarbeiterinformationen und Berichtsbeziehungen zu bieten.
FREE
91 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses German
Verteilen von Projekten
Kommunizieren Sie effektiv mit Ihren Mitarbeitern, um den Wert ihres Feedbacks zu betonen und das Zuhören der Mitarbeiter zu verbessern.
FREE
26 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses German
Untersuchen und Analysieren von Daten
Organisieren und analysieren Sie Ihre gesammelten Daten, um neue Mitarbeitereinblicke zu gewinnen.
FREE
44 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses German
Collecting Research Feedback
Learn how to manage contacts and distribute your survey through different channels to engage your target audiences and drive response rates. Applies to Qualtrics CoreXM and DesignXM products.
FREE
14 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Reporting Your Research Feedback
Customize data visualizations with graphs and tables that display aggregate data in a comprehensive, shareable report. Applies to the Qualtrics CoreXM product.
FREE
12 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
On-Demand Webinar - Designing a Survey
This training is designed for anyone new to the discipline of XM and the Qualtrics platform. Learn how to confidently design a survey, based on best practice methodologies, and configure survey logic and settings to create a personalized experience.
FREE
60 min
XM For Customer Experience level-1-xm New User Free BrandXM XM For Employee Experience CoreXM DesignXM registered-flag On-Demand Articles Getting Started Individual Courses tile-category-on-demand-webinar Getting Started Series getting-started-series
Sharing Your Research Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues. Applies to Qualtrics CoreXM and DesignXM products.
FREE
7 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Understanding Your Research Feedback
Explore the different ways to view and organize your data through managing results, recoding values, and exporting & importing response data. Applies to Qualtrics CoreXM and DesignXM products.
FREE
24 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Week 2 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Configuring Your Research Project
Learn survey building fundamentals by creating questions and answer choices that engage respondents. Applies to Qualtrics Strategy & Research products.
FREE
25 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Customizing Your Research Project
Explore the advanced tools and features that allow you to tailor the survey experience of your respondents and improve your response collection. Applies to Qualtrics CoreXM and DesignXM products.
FREE
18 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses English XM For Strategy & Research
カスタマーエクスペリエンスダッシュボードの作成
（機械翻訳版）CXデータを視覚化し、利害関係者に行動を起こさせる効果的なダッシュボードを構築します。
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses
カスタマーエクスペリエンス管理の導入
（機械翻訳版）カスタマーエクスペリエンスマネジメントの規律を理解し、Qualtrics CX成熟度モデルを使用してプログラムを評価および拡張する方法を学びます。
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
Text iQによる顧客フィードバックの分析
（機械翻訳版）テキストの感情の重要性と意味について学び、テキストの回答をわかりやすいカテゴリに分類するトピックを作成します。
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Text iQ / Stats iQ Individual Courses
配布のための顧客ディレクトリの管理
（機械翻訳版）連絡先のための単一のプラットフォームを作成して維持することで、顧客と効果的にコミュニケーションをとることを学びます。
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
顧客とのループを閉じる
（機械翻訳版）チケットとケース管理を活用して、顧客のフィードバックに迅速に優先順位を付け、対応します。
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Workflows Individual Courses
カスタマーエクスペリエンス指標の把握
（機械翻訳版）プログラムの目標を達成するための適切なカスタマーエクスペリエンス指標を特定し、調査デザインのベストプラクティスを適用するための戦略を学びます。
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
Reporting Your Research Feedback
Customize data visualizations with graphs and tables that display aggregate data in a comprehensive, shareable report. Applies to the Qualtrics CoreXM product.
FREE
12 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Sharing Your Research Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues. Applies to Qualtrics CoreXM and DesignXM products.
FREE
7 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Understanding Your Research Feedback
Explore the different ways to view and organize your data through managing results, recoding values, and exporting & importing response data. Applies to Qualtrics CoreXM and DesignXM products.
FREE
24 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Configuring Your Research Project
Learn survey building fundamentals by creating questions and answer choices that engage respondents. Applies to Qualtrics Strategy & Research products.
FREE
25 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Customizing Your Research Project
Explore the advanced tools and features that allow you to tailor the survey experience of your respondents and improve your response collection. Applies to Qualtrics CoreXM and DesignXM products.
FREE
18 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses English XM For Strategy & Research
Collecting Research Feedback
Learn how to manage contacts and distribute your survey through different channels to engage your target audiences and drive response rates. Applies to Qualtrics CoreXM and DesignXM products.
FREE
14 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
結果ダッシュボードを使用した調査結果の報告
（機械翻訳版）調査のためのデータ収集が完了したら、分析して結果をステークホルダーに共有する時が来ました。このコースでは、結果ダッシュボードがQualtricsでどのように構成されているか、および調査結果を伝えるためにこれらをカスタマイズする方法を学びます。
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
調査プロジェクトの構築
（機械翻訳版）この調査は、Experience Managementのデータ収集の基盤であり、Experience Managementのテクノロジーコンポーネントを包括的に理解することで、質の高い洞察につながる質の高いプロジェクトを作成するのに役立ちます。
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
エクスペリエンスマネジメント：簡単な紹介
（機械翻訳版）エクスペリエンス・マネジメントは、ビジネスの運営方法を変えつつあります。組織の全体像を理解することは、今ほど重要であり、アクセスしやすいものではありません。この入門モジュールで、体験管理の理解を始めましょう。
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査の計画と設計
（機械翻訳版）このアンケートはXMのデータ収集の基盤であり、適切に設計されたアンケートにより、意思決定に必要なデータが確実に得られます。このコースでは、調査の下流への影響を説明し、質の高いデータを確保するための調査設計のベストプラクティスを概説します。
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査データの理解
（機械翻訳版）アンケートで収集した生データは、データと分析に保存されます。ここでは、録画されたすべてのレスポンスと進行中のレスポンスにアクセスできます。このコースでは、これらの回答を表示および管理する方法を学びます。
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
アンケートプロジェクトの配布
（機械翻訳版）アンケートを作成して公開すると、アンケートを送信してデータを収集できるようになります。Qualtricsにはいくつかの配布方法があります。このモジュールでは、最も一般的に使用される方法について説明します。
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Bewerbererfahrungsprogramm
Erfahren Sie, wie Sie die vorgefertigte Kandidatenerfahrungslösung verwenden, um wichtiges Feedback in allen Phasen des Einstellungsprozesses zu erfassen, was zu Erkenntnissen führt, die das Kandidatenerlebnis verbessern und den Markenwert Ihres Unternehmens als Arbeitgeber erhöhen.
FREE
68 min
experience-employee Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Recopilación de opiniones de 360
Aprenda a gestionar a sus participantes y a comunicarse con ellos para iniciar la recopilación de respuestas.
FREE
21 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Comprensión de su opinión de 360 grados
Aprenda a interpretar sus datos de respuesta y a prepararse mejor para la elaboración de informes gestionando respuestas, utilizando filtros y exportando datos sin procesar.
FREE
10 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Informar de su opinión de 360 grados
Muestre sus datos aprendiendo a crear informes del sujeto individualizados y fácilmente digeribles para sus empleados.
FREE
16 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
Compartir su proyecto 360
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas.
FREE
7 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Configuración de su proyecto 360
Cree un proyecto de opinión de varios calificadores descubriendo cómo crear proyectos, tipos de preguntas y cómo utilizar la lógica básica.
FREE
21 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Personalización de su proyecto 360
Impulse tasas de respuesta más altas y evite la fatiga de la encuesta adaptando la experiencia de la encuesta a cada empleado individual y diseñando su proyecto con la marca adecuada.
FREE
12 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Diseñar tableros de compromiso para impulsar el cambio
Impulse la adopción de tableros de compromiso del empleado en toda la organización aprendiendo a adaptar los datos presentados para cada parte interesada.
FREE
28 min
experience-employee Spanish Experienced User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
Uso de la solución EX25 (Engagement & Pulse)
Descubra cómo utilizar la solución preconfigurada EX25 para diseñar y lanzar su programa Annual Engagement or Pulse en línea con las mejores prácticas respaldadas por la investigación, lo que lleva a información estratégica que puede mejorar la experiencia del empleado en su organización.
FREE
25 min
experience-employee xz-new Spanish Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 5 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Appliquer les meilleures pratiques dans la conception des questionnaires
Maîtriser l'art de la construction d'enquêtes en mettant en œuvre les meilleures pratiques fondamentales que tous les chercheurs doivent connaître afin de collecter des données de haute qualité.
FREE
29 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Concevoir un processus de recherche
Guidez votre organisation vers des idées en décomposant les problèmes pour définir les questions de recherche qui peuvent être résolues avec Qualtrics.
FREE
16 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Taux de réponse des chauffeurs
Obtenez les données dont vous avez besoin en mettant en œuvre des méthodes de conception et de distribution d'enquêtes qui génèrent des taux de réponse élevés.
FREE
27 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Minimiser la fatigue et les biais de l'enquête
Mettre en œuvre des pratiques exemplaires de conception d'enquête pour recueillir des données de haute qualité en minimisant les biais et la fatigue des répondants.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Échantillonner le bon public
Assurez-vous de distribuer votre enquête au nombre optimal de répondants du bon public afin de pouvoir avoir confiance en vos données.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Comprendre votre feedback CX
Apprenez à interpréter correctement vos données en comprenant comment les commentaires sont affichés dans Data & Analysis.
FREE
14 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French
Personnalisation de votre projet CX
Augmentez les taux de réponse et évitez la fatigue du sondage en adaptant l'expérience du sondage à chaque client et en stylisant votre projet avec une image de marque appropriée.
FREE
13 min
XM For Customer Experience New User On-Demand Videos Free green-cx Embedded Data Individual Courses French
Configurer votre projet CX
Apprenez les bases de la construction de sondages en créant des questions et en répondant à des choix qui engagent les clients.
FREE
22 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French
Automatisation des suivis CX
Informez votre équipe lorsqu'une interaction client nécessite un suivi en utilisant Workflows & Tasks.
FREE
10 min
XM For Customer Experience New User On-Demand Videos Free green-cx Workflows Individual Courses French
Collecte des commentaires CX
Lancez votre projet avec succès en déterminant le canal de distribution approprié.
FREE
25 min
XM For Customer Experience New User On-Demand Videos Free green-cx XM Directory Individual Courses French
Partager votre projet CX
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues.
FREE
7 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French
Signaler vos commentaires sur l'expérience client
Concevez et personnalisez des tableaux de bord qui présentent vos données dans un format facilement assimilable pour vos équipes internes.
FREE
45 min
XM For Customer Experience New User On-Demand Videos Free green-cx Dashboards Individual Courses French
Identifier les parcours d'expérience
Apprenez à utiliser Experience Journeys pour mesurer, visualiser et analyser les principaux points de données d'expérience tout au long d'un parcours client.
FREE
60 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses French
Sharing Your CX Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English
Configuring Your CX Project
Learn survey building fundamentals by creating questions and answer choices that engage customers.
FREE
22 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English
Customizing Your CX Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual customer and styling your project with appropriate branding.
FREE
13 min
XM For Customer Experience New User On-Demand Videos Free green-cx Embedded Data Individual Courses English
Collecting CX Feedback
Launch your project successfully by determining the appropriate distribution channel.
FREE
25 min
XM For Customer Experience New User On-Demand Videos Free green-cx XM Directory Individual Courses English
Automating CX Follow Ups
Notify your team when a customer interaction requires follow-up by utilizing Workflows & Tasks.
FREE
10 min
XM For Customer Experience New User On-Demand Videos Free green-cx Workflows Individual Courses English
Reporting Your CX Feedback
Design and customize dashboards that showcase your data in an easily digestible format for your internal teams.
FREE
45 min
XM For Customer Experience New User On-Demand Videos Free green-cx Dashboards Individual Courses English
Identifying Experience Journeys
Learn how to use Experience Journeys to measure, visualize, and analyze the key experience data points along a customer journey
FREE
60 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses English
Understanding Your CX Feedback
Learn to correctly interpret your data by understanding how feedback is displayed in Data & Analysis.
FREE
14 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English
Construire une enquête avancée
Renseignez-vous sur les types de questions, les méthodologies et les outils de conception d'enquêtes nécessaires pour créer des projets de recherche spécialisés.
FREE
86 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Utiliser Stats iQ pour analyser les données
Utilisez Stats iQ pour explorer les données de vos clients, découvrir les relations entre les pilotes et créer de nouvelles variables.
FREE
41 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses French XM For Strategy & Research
Communiquer les résultats efficacement
Compilez vos conclusions à partir de votre analyse et créez des plans d'action, des rapports et des tableaux de bord efficaces.
FREE
26 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Utiliser Stats iQ pour identifier les facteurs clés
Prenez ce que vous savez sur Stats iQ et appliquez-le pour approfondir la régression afin de découvrir ce qui motive vos résultats clés.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses French XM For Strategy & Research
Examen des données avec Crosstabs
Apprenez à utiliser l'outil de tabulation croisée de Qualtrics pour identifier les relations clés dans vos données.
FREE
20 min
XM For Customer Experience Experienced User On-Demand Videos Free DesignXM black-cm Individual Courses French XM For Strategy & Research
Comprendre les données client
Planifiez votre analyse et apprenez à suivre les tendances et à collecter des informations en consultant les tableaux de bord de vos organisations.
FREE
22 min
XM For Customer Experience Experienced User On-Demand Videos Free DesignXM green-cx Individual Courses French XM For Strategy & Research
Week 2: Additional Resources
Check out these additional resources to learn more about leveraging Qualtrics for advanced research.
FREE
43 min
Verwendung von Qualtrics-Workflows
Erfahren Sie, wie Sie Workflows verwenden, um Aufgaben auszulösen und auf Feedback zu reagieren
FREE
23 min
Free DesignXM black-cm Workflows Individual Courses German XM For Strategy & Research
Auswahl der richtigen Zielgruppe
Stellen Sie sicher, dass Sie Ihre Umfrage an die optimale Anzahl von Befragten aus der richtigen Zielgruppe verteilen, damit Sie sich auf Ihre Daten verlassen können.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Week 5 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
New User Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Verwendung von Stats iQ zur Datenanalyse
Verwenden Sie Stats iQ, um Ihre Kundendaten zu untersuchen, Beziehungen zwischen Fahrern zu entdecken und neue Variablen zu erstellen.
FREE
41 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses German XM For Strategy & Research
Anwenden von Best Practices im Fragebogendesign
Beherrschen Sie die Kunst der Umfrageerstellung, indem Sie grundlegende Best Practices implementieren, die alle Forscher kennen müssen, um qualitativ hochwertige Daten zu sammeln.
FREE
29 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
On-Demand Webinar - Level Up Your Research Program
Ready to take your research program to new heights? Here’s your chance to see some of the top-requested features in Qualtrics and how they can help you improve your research programs.
FREE
60 min
Live Training Free CoreXM DesignXM black-cm registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research
Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Week 1 - XM For Strategy & Research Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
結果ダッシュボードを使用した調査結果の報告
（機械翻訳版）調査のためのデータ収集が完了したら、分析して結果をステークホルダーに共有する時が来ました。このコースでは、結果ダッシュボードがQualtricsでどのように構成されているか、および調査結果を伝えるためにこれらをカスタマイズする方法を学びます。
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
調査の計画と設計
（機械翻訳版）このアンケートはXMのデータ収集の基盤であり、適切に設計されたアンケートにより、意思決定に必要なデータが確実に得られます。このコースでは、調査の下流への影響を説明し、質の高いデータを確保するための調査設計のベストプラクティスを概説します。
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査プロジェクトの構築
（機械翻訳版）この調査は、Experience Managementのデータ収集の基盤であり、Experience Managementのテクノロジーコンポーネントを包括的に理解することで、質の高い洞察につながる質の高いプロジェクトを作成するのに役立ちます。
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
エクスペリエンスマネジメント：簡単な紹介
（機械翻訳版）エクスペリエンス・マネジメントは、ビジネスの運営方法を変えつつあります。組織の全体像を理解することは、今ほど重要であり、アクセスしやすいものではありません。この入門モジュールで、体験管理の理解を始めましょう。
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査データの理解
（機械翻訳版）アンケートで収集した生データは、データと分析に保存されます。ここでは、録画されたすべてのレスポンスと進行中のレスポンスにアクセスできます。このコースでは、これらの回答を表示および管理する方法を学びます。
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
アンケートプロジェクトの配布
（機械翻訳版）アンケートを作成して公開すると、アンケートを送信してデータを収集できるようになります。Qualtricsにはいくつかの配布方法があります。このモジュールでは、最も一般的に使用される方法について説明します。
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Capstone Mitarbeiter-Engagement
Schließen Sie das zugehörige Abschlussprojekt ab, um Ihr Lernen zu festigen. Dann vereinbaren Sie Ihre Zertifizierungsprüfung mit unserem Online-Beaufsichtigungspartner, um Ihr Fachwissen zu beweisen.
Not currently available
3 min
Certifications Experienced User XM For Employee Experience certification-styles blue-ex French
XM for Employee Experience Expert Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
87 min
experience-employee Certifications Experienced User Premium XM For Employee Experience certification-styles blue-ex Individual Courses ex_expiration tile-category-certification
Customizing Survey Experiences
Learn how to utilize the tools necessary to build a complex survey that meets the needs of your research and improves response quality.
FREE
100 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses English XM For Strategy & Research
Distributing to Your Target Audiences
Learn how to manage a directory of panelists and collect effective feedback from it through various communication methods.
FREE
80 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses English XM For Strategy & Research
Exploring and Analyzing Your Data
Learn how to prepare your data and then analyze it with powerful tools to uncover meaningful insights.
FREE
142 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses English XM For Strategy & Research
Reporting on Your Insights
Build comprehensive reports that present information that drives discussion and action on your research.
FREE
114 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Building An Advanced Survey
Learn about the question types, methodologies, and survey design tools necessary to create specialized research projects.
FREE
86 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Répartition des projets
Communiquez efficacement avec vos employés pour souligner la valeur de leurs commentaires et améliorer l'écoute des employés.
FREE
26 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses French
Gestion des participants
Gérez et maintenez efficacement les employés au sein de votre programme EX pour fournir une expérience personnalisée basée sur les informations sur les employés et les relations hiérarchiques.
FREE
91 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses French
Reporting des données du tableau de bord EX
Présentez stratégiquement les commentaires de vos employés pour mettre en évidence les domaines d'amélioration et mener des actions significatives.
FREE
126 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses French Dashboard Viewer/Report Consumer
Présentation des programmes d'expérience des employés
Créer indépendamment un programme d'expérience employé avec une feuille de route claire et stratégique, étayée par les meilleures pratiques de conception de l'enquête pour mesurer les indicateurs de résultats pertinents.
FREE
128 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses French
Exploration et analyse des données
Organisez et analysez vos données collectées pour découvrir de nouvelles informations sur les employés.
FREE
44 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses French
Cierre del bucle con los clientes
Aproveche la generación de tickets y la gestión de casos para priorizar rápidamente y responder a las opiniones de los clientes.
FREE
61 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses
Creación de dashboards de experiencia del cliente
Cree tableros de control eficaces que visualicen sus datos de CX e inspiren a las partes interesadas para que tomen medidas.
FREE
234 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses
Presentación de la gestión de la experiencia del cliente
Comprenda la disciplina de gestión de la experiencia del cliente y aprenda a utilizar el modelo de madurez de Qualtrics CX para evaluar y escalar su programa.
FREE
38 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses
Analizar las opiniones de los clientes con Text iQ
Obtenga información sobre la importancia y el significado de la opinión del texto y cree temas que categoricen sus respuestas de texto en categorías fácilmente comprensibles.
FREE
68 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses green-cx Text iQ / Stats iQ Individual Courses
Captura de métricas de experiencia del cliente
Conozca estrategias para identificar las métricas de experiencia del cliente adecuadas para lograr los objetivos de su programa y aplicar las mejores prácticas de diseño de encuestas.
FREE
90 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses
Gestión de un directorio de clientes para la distribución
Aprenda a comunicarse eficazmente con sus clientes creando y manteniendo una plataforma única para contactos.
FREE
89 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
Week 3: Additional Resources
Check out these additional resources to learn more about becoming an effective Brand Administrator
FREE
Week 2 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Informar de sus comentarios sobre EX
Impulse la adopción de tableros de control e informes en toda la organización aprendiendo a crear cuadros, gráficos y tablas integrales.
FREE
45 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Getting Started Individual Courses English tile-category-on-demand-webinar
Compartir su proyecto EX
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas.
FREE
7 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Comprender su opinión sobre EX
Aprenda a interpretar sus datos de respuesta y prepararlos mejor para un análisis más detallado gestionando respuestas, utilizando filtros y exportando datos sin procesar.
FREE
9 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Recopilación de opiniones EX
Impulse las tasas de respuesta de la encuesta aprendiendo a gestionar, distribuir y comunicarse eficientemente con sus participantes.
FREE
19 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Configuración de su proyecto EX
Cree un proyecto de experiencia de empleado atractivo descubriendo cómo crear proyectos, tipos de preguntas y cómo utilizar la lógica básica.
FREE
21 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Personalización de su proyecto EX
Impulse tasas de respuesta más altas y evite la fatiga de la encuesta adaptando la experiencia de la encuesta a cada empleado individual y diseñando su proyecto con la marca adecuada.
FREE
10 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses
Programa de experiencia del candidato
Sepa más sobre cómo utilizar la solución prediseñada de experiencia del candidato para capturar feedback importante en todas las etapas del proceso de contratación, lo que lleva a información estratégica que mejora la experiencia del candidato y eleva el valor de marca del empleador de su organización.
FREE
68 min
experience-employee Spanish Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
CXプロジェクトをカスタマイズする
回答率の向上やサーベイ疲れの回避を目的としたアンケート体験を各顧客向けにカスタマイズする方法や自分の組織のブランディングでプロジェクトをデザインする方法について学習します。
FREE
19 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Embedded Data Individual Courses
CXフィードバック結果をダッシュボードで表示する
ダッシュボードをカスタマイズし、関係者に共有します。
FREE
69 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Dashboards Individual Courses
CXプロジェクトを作成する
質問や回答選択肢の作成を含むアンケート調査作成の基礎について学習します。
FREE
27 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
CXアンケートの回答データを理解する
データの分析に向けて「データと分析」において回答がどのように表示されるかを確認します。
FREE
18 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
CXアンケート回答を収集する
適切な配信方法でアンケート回答の収集を開始します。
FREE
32 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx XM Directory Individual Courses
CXフォローアップを自動化する
顧客とのやり取りにおいてフォローアップが必要な場合に使用できるワークフローとタスクについて学習します。
FREE
11 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Workflows Individual Courses
CXプロジェクトを完成させる
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
16 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
デジタルフィードバックプログラムの実施
（機械翻訳版）ウェブサイトやアプリを閲覧する際にフィードバックを求めることで,デジタルプラットフォームに対する顧客の感情を把握できます。
FREE
111 min
experience-customer XM For Customer Experience Japanese Experienced User On-Demand Videos Free CoreXM DesignXM green-cx Digital Feedback Individual Courses XM For Strategy & Research
On-Demand Webinar - Digital CX Masterclass
Join this session to see how you can extend your CX program into digital to really improve every interaction your customers have with you.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 2 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
On-Demand Webinar - Launching a Website Feedback Program
This training is designed to introduce you to setting up programs that allow you to collect feedback through surveys deployed directly from your digital platforms, both website and app.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Individual Courses tile-category-on-demand-webinar
On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Concevoir des tableaux de bord de l'engagement pour stimuler le changement
Favoriser l'adoption des tableaux de bord de l'engagement des employés à l'échelle de l'organisation en apprenant à adapter les données présentées à chaque partie prenante.
FREE
28 min
experience-employee Experienced User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses French
Week 5 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Utilisation de la solution EX25 (Engagement & Pulse)
Apprenez à utiliser la solution EX25 pré-construite pour concevoir et lancer votre programme d'engagement annuel ou Pulse conformément aux meilleures pratiques soutenues par la recherche, ce qui permet d'obtenir des informations susceptibles d'améliorer l'expérience des employés dans votre organisation.
FREE
25 min
experience-employee xz-new Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses French
Personalización de su proyecto 360
Impulse tasas de respuesta más altas y evite la fatiga de la encuesta adaptando la experiencia de la encuesta a cada empleado individual y diseñando su proyecto con la marca adecuada.
FREE
12 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Recopilación de opiniones de 360
Aprenda a gestionar a sus participantes y a comunicarse con ellos para iniciar la recopilación de respuestas.
FREE
21 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Informar de su opinión de 360 grados
Muestre sus datos aprendiendo a crear informes del sujeto individualizados y fácilmente digeribles para sus empleados.
FREE
16 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
Configuración de su proyecto 360
Cree un proyecto de opinión de varios calificadores descubriendo cómo crear proyectos, tipos de preguntas y cómo utilizar la lógica básica.
FREE
21 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Compartir su proyecto 360
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas.
FREE
7 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Comprensión de su opinión de 360 grados
Aprenda a interpretar sus datos de respuesta y a prepararse mejor para la elaboración de informes gestionando respuestas, utilizando filtros y exportando datos sin procesar.
FREE
10 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Konfigurieren Ihres Forschungsprojekts
Lernen Sie die Grundlagen des Umfragebaus kennen, indem Sie Fragen erstellen und Entscheidungen beantworten, die die Befragten ansprechen. Gilt für Qualtrics CoreXM- und DesignXM-Produkte.
FREE
25 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Week 2 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Berichterstattung über Ihr Forschungsfeedback
Passen Sie Datenvisualisierungen mit Diagrammen und Tabellen an, die aggregierte Daten in einem umfassenden, gemeinsam nutzbaren Bericht anzeigen. Gilt für das Produkt Qualtrics XM For Strategy & Research..
FREE
12 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Sammeln von Forschungsfeedback
Erfahren Sie, wie Sie Kontakte verwalten und Ihre Umfrage über verschiedene Kanäle verteilen, um Ihre Zielgruppen einzubeziehen und die Rücklaufquoten zu steigern. Gilt für Qualtrics XM For Strategy & Research-Produkte.
FREE
14 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Teilen Ihres Forschungsprojekts
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten. Gilt für Qualtrics XM For Strategy & Research-Produkte.
FREE
7 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Verständnis Ihres Forschungs-Feedbacks
Erkunden Sie die verschiedenen Möglichkeiten zum Anzeigen und Organisieren Ihrer Daten durch die Verwaltung von Ergebnissen, das Aufzeichnen von Werten und das Exportieren und Importieren von Antwortdaten. Gilt für Qualtrics CoreXM- und DesignXM-Produkte.
FREE
24 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Anpassen Ihres Forschungsprojekts
Entdecken Sie die fortschrittlichen Tools und Funktionen, mit denen Sie die Umfrageerfahrung Ihrer Befragten anpassen und Ihre Antwortsammlung verbessern können. Gilt für Qualtrics XM For Strategy & Research-Produkte.
FREE
18 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses German XM For Strategy & Research
On-Demand Webinar - Designing a Survey
This training is designed for anyone new to the discipline of XM and the Qualtrics platform. Learn how to confidently design a survey, based on best practice methodologies, and configure survey logic and settings to create a personalized experience.
FREE
60 min
XM For Customer Experience level-1-xm New User Free BrandXM XM For Employee Experience CoreXM DesignXM registered-flag On-Demand Articles Getting Started Individual Courses tile-category-on-demand-webinar Getting Started Series getting-started-series
Implementieren von Best Practices im Dashboard-Design
Bieten Sie Ihren Zuschauern die optimale Dashboard-Erfahrung, indem Sie lernen, wie Sie auf Ihre Zielgruppe eingehen, Designprinzipien und andere damit verbundene Best Practices nutzen können.
FREE
155 min
xz-new XM For Customer Experience Experienced User On-Demand Courses Free green-cx Dashboards German
Beziehungsgesundheitsprogramm
Erfahren Sie, wie Sie das automatisierte CX Relationship Health-Programm erstellen, mit dem Unternehmen den Zustand von Kundenbeziehungen kontinuierlich messen und verwalten können.
FREE
67 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Workflows Dashboards Individual Courses German latest-courses
Entwurf einer relationalen Studie
Entwickeln Sie eine relationale Studie, die Ihrem Unternehmen hilft, die laufenden Beziehungen, die Kunden zu Ihnen haben, und was sie antreibt, besser zu verstehen.
FREE
38 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses German
Entwerfen einer Transaktionsstudie
Entwickeln Sie eine Transaktionsstudie, die Ihren Kunden an einem bestimmten Berührungspunkt zuhört und es Ihnen ermöglicht, an einem bestimmten Ereignis oder einer bestimmten Phase ihrer Erfahrung mit Ihrem Unternehmen mitzuwirken.
FREE
37 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses German
On-Demand Webinar - Level Up Your CX Program
Ready to take your CX program to new heights? Here’s your chance to see some of the advanced features in CustomerXM and how they can help you boost your CX program.
FREE
60 min
XM For Customer Experience Live Training Free green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Erstellen und Teilen eines Dashboards
Erfahren Sie, wie Sie Qualtrics verwenden, um ein schönes Dashboard zu erstellen, das Ihrem gesamten Unternehmen effektiv Erkenntnisse aus Ihren CX-Programmen vermittelt.
FREE
82 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Dashboards Individual Courses German
On-Demand Webinar - Maximizing ROI from your CX Dashboards & Insights
CX program success hinges on how well users can use and interpret their results to make decisions and close experience gaps. Learn how to leverage your CX program with Qualtrics in this hour long webinar.
FREE
60 min
XM For Customer Experience On-Demand Videos Free XM Institute green-cx registered-flag On-Demand Articles Individual Courses English tile-category-on-demand-webinar XM Live
Mastering des XM-Verzeichnisses
Erfahren Sie, wie Sie das XM-Verzeichnis zu Ihrem Vorteil nutzen, indem Sie alle Ihre Befragtenkommunikation in einem effizienten System organisieren.
FREE
62 min
experience-customer XM For Customer Experience Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses German
Verwendung von Stats iQ zur Datenanalyse
Verwenden Sie Stats iQ, um Ihre Kundendaten zu untersuchen, Beziehungen zwischen Fahrern zu entdecken und neue Variablen zu erstellen.
FREE
41 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses German XM For Strategy & Research
Qualtrics Platform Essentials Capstone
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
68 min
level-1-xm Premium English
Qualtrics Platform Essentials Certification Final Project & Exam $100
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$100
XM For Customer Experience Certifications level-1-xm New User Premium BrandXM XM For Employee Experience CoreXM DesignXM certification-styles Individual Courses qpe_expiration tile-category-certification XM For Strategy & Research
Erfahrungsmanagement: Eine kurze Einführung
Experience Management verändert die Art und Weise, wie Unternehmen arbeiten. Das Verständnis der gesamten Landschaft einer Organisation war noch nie so wichtig oder zugänglich wie jetzt. Starten Sie Ihr Verständnis von Experience Management mit diesem Einführungsmodul.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Berichterstattung über Umfrageergebnisse mit Ergebnis-Dashboards
Sobald Sie die Datenerhebung für die Umfrage abgeschlossen haben, ist es an der Zeit, die Ergebnisse zu analysieren und an die Stakeholder weiterzugeben. In diesem Kurs erfahren Sie, wie Ergebnis-Dashboards in Qualtrics strukturiert sind und wie Sie diese anpassen können, um Ergebnisse zu kommunizieren.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM German XM For Strategy & Research
Erstellen eines Umfrageprojekts
Die Umfrage ist das Rückgrat der Datenerhebung im Bereich des Erfahrungsmanagements. Ein umfassendes Verständnis der Technologiekomponenten des Erfahrungsmanagements hilft Ihnen, qualitativ hochwertige Projekte zu erstellen, die zu hochwertigen Erkenntnissen führen.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Grundlegendes zu Umfragedaten
Die Rohdaten, die Ihre Umfrage sammelt, werden in Data & Analysis gespeichert. Hier haben Sie Zugriff auf alle aufgezeichneten und laufenden Antworten. In diesem Kurs lernen Sie, wie Sie diese Antworten anzeigen und verwalten.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Planung und Gestaltung einer Umfrage
Die Umfrage ist das Rückgrat der Datenerhebung für XM. Eine gut gestaltete Umfrage stellt sicher, dass Sie über die Daten verfügen, die Sie benötigen, um Entscheidungen zu treffen. Dieser Kurs beschreibt die nachgelagerten Auswirkungen der Umfrage und skizziert die Best Practices für das Umfragedesign, um Qualitätsdaten sicherzustellen.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Verteilen eines Umfrageprojekts
Nach der Erstellung und Veröffentlichung Ihrer Umfrage sind Sie bereit, Ihre Umfrage zu senden, um Daten zu sammeln. In Qualtrics stehen mehrere Vertriebsmethoden zur Verfügung. In diesem Modul untersuchen wir die am häufigsten verwendeten.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - XMP New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
XM for Strategy & Research Expert Capstone
Completa el proyecto final asociado para solidificar tu aprendizaje. Programa tu examen de certificación con nuestro socio de supervisión en línea para demostrar tu experiencia.
Not currently available
Spanish Certifications CoreXM DesignXM certification-styles black-cm XM For Strategy & Research
XM for Strategy & Research Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-research Certifications Experienced User Premium CoreXM DesignXM certification-styles black-cm Individual Courses cm_expiration tile-category-certification XM For Strategy & Research
Distribución de un proyecto de encuesta
Después de crear y publicar su encuesta, está listo para enviarla para recopilar datos. Hay varios métodos de distribución disponibles en Qualtrics; en este módulo exploramos los más utilizados.
FREE
51 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Comprensión de los datos de la encuesta
Los datos sin procesar que recopila su encuesta se almacenan en Datos y análisis. Aquí tendrá acceso a todas las Respuestas registradas, así como a las Respuestas en curso. En este curso aprenderá a ver y gestionar estas respuestas.
FREE
37 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Planificación y diseño de una encuesta
La encuesta es la columna vertebral de la recopilación de datos para XM; una encuesta bien diseñada garantizará que dispone de los datos necesarios para tomar decisiones. En este curso se describen los impactos posteriores de la encuesta y se describen las mejores prácticas de diseño de la encuesta para garantizar la calidad de los datos.
FREE
38 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Gestión de la experiencia: una breve introducción
La gestión de la experiencia está cambiando la forma en que operan las empresas. Comprender todo el panorama de una organización nunca ha sido tan importante ni más accesible de lo que es ahora. Inicie su comprensión de la gestión de la experiencia con este módulo introductorio.
FREE
27 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Creación de un proyecto de encuesta
La encuesta es la columna vertebral de la recopilación de datos de Experience Management, al tener una comprensión integral de los componentes tecnológicos de Experience Management lo ayudará a producir proyectos de calidad que lleven a información estratégica de calidad.
FREE
73 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Generación de informes de resultados de encuesta con dashboards de resultados
Una vez que haya completado la recopilación de datos para la encuesta, es el momento de analizar y compartir los resultados con las partes interesadas. En este curso, aprenderá cómo se estructuran los dashboards de resultados en Qualtrics y cómo puede personalizarlos para comunicar los resultados.
FREE
60 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
On-Demand Webinar - Level Up Your CX Program
Ready to take your CX program to new heights? Here’s your chance to see some of the advanced features in CustomerXM and how they can help you boost your CX program.
FREE
60 min
XM For Customer Experience Live Training Free green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Building and Sharing a Dashboard
Learn how to use Qualtrics to build a beautiful dashboard that effectively communicates insights from your CX programs to your entire organization.
FREE
82 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Dashboards Individual Courses English
Implementing Best Practices in Dashboard Design
Provide the optimal dashboard experience for your viewers by learning how to cater to your audience, utilize design principles, and other associated best practices.
FREE
155 min
xz-new XM For Customer Experience Experienced User On-Demand Courses Free green-cx Dashboards English
Designing a Transactional Study
Develop a transactional study that listens to your customers at a specific touchpoint, and allows you to hone in on a particular event or stage in their experience with your organization.
FREE
37 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses English
Mastering the XM Directory
Learn how to use the XM Directory to your advantage by organizing all of your respondent communications under one efficient system.
FREE
62 min
experience-customer XM For Customer Experience Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses English
Relationship Health Program
Learn how to build the automated CX Relationship Health Program that enables organizations to continuously measure and manage the health of customer relationships.
FREE
67 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Workflows Dashboards Individual Courses English latest-courses
Designing a Relational Study
Develop a relational study that aids your organization in better understanding the ongoing relationships that customers have with you and what drives them.
FREE
38 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses English
On-Demand Webinar - Maximizing ROI from your CX Dashboards & Insights
CX program success hinges on how well users can use and interpret their results to make decisions and close experience gaps. Learn how to leverage your CX program with Qualtrics in this hour long webinar.
FREE
60 min
XM For Customer Experience On-Demand Videos Free XM Institute green-cx registered-flag On-Demand Articles Individual Courses English tile-category-on-demand-webinar XM Live
Using Stats iQ to Identify Key Drivers
Take what you know about Stats iQ and apply it to go deeper with regression to discover what drives your key outcomes.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses English XM For Strategy & Research
Using Text iQ to Analyze Comments
Analyze your text data with Text iQ to understand what matters most to your respondents and drive action.
FREE
62 min
XM For Customer Experience level-1-xm New User Experienced User On-Demand Courses On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Dashboards Text iQ / Stats iQ On-Demand Articles Individual Courses English latest-courses XM For Strategy & Research
Erfassung von Kundenerlebnismetriken
Lernen Sie Strategien zur Identifizierung der geeigneten Kundenerfahrungsmetriken kennen, um Ihre Programmziele zu erreichen, und wenden Sie Best Practices für das Umfragedesign an.
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses German
Verwalten eines Kundenverzeichnisses für den Vertrieb
Lernen Sie, effektiv mit Ihren Kunden zu kommunizieren, indem Sie eine einzigartige Plattform für Kontakte schaffen und pflegen.
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses German
Einführung in das Customer Experience Management
Verstehen Sie die Disziplin des Customer Experience Managements und lernen Sie, das Qualtrics CX-Reifegradmodell zu verwenden, um Ihr Programm zu bewerten und zu skalieren.
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses German
Erstellen von Kundenerlebnis-Dashboards
Erstellen Sie effektive Dashboards, die Ihre CX-Daten visualisieren und die Stakeholder dazu inspirieren, Maßnahmen zu ergreifen.
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses German
Den Kreislauf mit Kunden schließen
Nutzen Sie Ticketing und Fallmanagement, um Kundenfeedback schnell zu priorisieren und darauf zu reagieren.
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses German
Kundenfeedback mit Text iQ analysieren
Erfahren Sie mehr über die Bedeutung und Bedeutung von Text-Sentiment und erstellen Sie Themen, die Ihre Textantworten in leicht verständliche Kategorien kategorisieren.
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free Text iQ / Stats iQ Individual Courses German
XM for Employee Experience Expert Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
87 min
experience-employee Certifications Experienced User Premium XM For Employee Experience certification-styles blue-ex Individual Courses ex_expiration tile-category-certification
Capstone de l'engagement des employés
Complétez le projet final associé pour solidifier votre apprentissage. Planifiez votre examen de certification avec notre partenaire de surveillance en ligne pour prouver votre expertise.
Not currently available
3 min
Certifications Experienced User XM For Employee Experience certification-styles blue-ex French
Comprendre les données de levé
Les données brutes collectées par votre enquête sont stockées dans Data & Analysis. Ici, vous aurez accès à toutes les réponses enregistrées ainsi qu'aux réponses en cours. Dans ce cours, vous apprendrez à visualiser et à gérer ces réponses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Distribution d'un projet de levé
Après avoir construit et publié votre enquête, vous êtes prêt à envoyer votre enquête pour collecter des données. Il existe plusieurs méthodes de distribution disponibles dans Qualtrics, dans ce module, nous explorons les plus couramment utilisées.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Gestion de l'expérience: une brève introduction
La gestion de l'expérience est en train de changer la façon dont les entreprises fonctionnent. Comprendre le paysage complet d'une organisation n'a jamais été aussi important ni plus accessible qu'aujourd' hui. Commencez votre compréhension de la gestion de l'expérience avec ce module d'introduction.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Planification et conception d'une enquête
L'enquête est l'épine dorsale de la collecte de données pour XM, une enquête bien conçue vous permettra de disposer des données dont vous avez besoin pour prendre des décisions. Ce cours décrit les impacts en aval de l'enquête et décrit les meilleures pratiques de conception de l'enquête pour assurer la qualité des données.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Construction d'un projet de levé
L'enquête est l'épine dorsale de la collecte de données de gestion de l'expérience, avoir une compréhension complète des composants technologiques de la gestion de l'expérience vous aidera à produire des projets de qualité menant à des idées de qualité.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Reporting des résultats de l'enquête avec des tableaux de bord de résultats
Une fois que vous avez terminé la collecte de données pour l'enquête, il est temps d'analyser et de partager les résultats avec les parties prenantes. Dans ce cours, vous apprendrez comment les tableaux de bord des résultats sont structurés dans Qualtrics, et comment vous pouvez les personnaliser pour communiquer les résultats.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM French XM For Strategy & Research
Collecting 360 Feedback
Learn how to manage your participants and communicate with them to launch response collection.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Reporting Your 360 Feedback
Display your data by learning how to create individualized, easily digestible subject reports for your employees.
FREE
16 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English
Customizing Your 360 Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.
FREE
12 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Sharing Your 360 Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Understanding Your 360 Feedback
Learn how to interpret your response data and better prepare for reporting by managing responses, using filters, and exporting raw data.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Configuring Your 360 Project
Create a multi-rater feedback project by discovering how to build projects, question types, and how to use basic logic.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Aufbau einer erweiterten Umfrage
Erfahren Sie mehr über die Fragetypen, Methoden und Umfragedesign-Tools, die für die Erstellung spezialisierter Forschungsprojekte erforderlich sind.
FREE
86 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Anpassen von Umfrageerfahrungen
Erfahren Sie, wie Sie die Tools nutzen können, die für die Erstellung einer komplexen Umfrage erforderlich sind, die den Anforderungen Ihrer Forschung entspricht und die Antwortqualität verbessert.
FREE
100 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses German XM For Strategy & Research
Berichterstattung über Ihre Erkenntnisse
Erstellen Sie umfassende Berichte, die Informationen enthalten, die Diskussionen und Maßnahmen zu Ihrer Forschung anregen.
FREE
114 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Untersuchen und Analysieren Ihrer Daten
Erfahren Sie, wie Sie Ihre Daten vorbereiten und dann mit leistungsstarken Tools analysieren, um aussagekräftige Erkenntnisse zu gewinnen.
FREE
142 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses German XM For Strategy & Research
Verteilung an Ihre Zielgruppen
Erfahren Sie, wie Sie ein Verzeichnis von Panelisten verwalten und effektives Feedback von ihm durch verschiedene Kommunikationsmethoden sammeln.
FREE
80 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses German XM For Strategy & Research
Generación de informes de resultados de encuesta con dashboards de resultados
Una vez que haya completado la recopilación de datos para la encuesta, es el momento de analizar y compartir los resultados con las partes interesadas. En este curso, aprenderá cómo se estructuran los dashboards de resultados en Qualtrics y cómo puede personalizarlos para comunicar los resultados.
FREE
60 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
Distribución de un proyecto de encuesta
Después de crear y publicar su encuesta, está listo para enviarla para recopilar datos. Hay varios métodos de distribución disponibles en Qualtrics; en este módulo exploramos los más utilizados.
FREE
51 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Creación de un proyecto de encuesta
La encuesta es la columna vertebral de la recopilación de datos de Experience Management, al tener una comprensión integral de los componentes tecnológicos de Experience Management lo ayudará a producir proyectos de calidad que lleven a información estratégica de calidad.
FREE
73 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Gestión de la experiencia: una breve introducción
La gestión de la experiencia está cambiando la forma en que operan las empresas. Comprender todo el panorama de una organización nunca ha sido tan importante ni más accesible de lo que es ahora. Inicie su comprensión de la gestión de la experiencia con este módulo introductorio.
FREE
27 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Planificación y diseño de una encuesta
La encuesta es la columna vertebral de la recopilación de datos para XM; una encuesta bien diseñada garantizará que dispone de los datos necesarios para tomar decisiones. En este curso se describen los impactos posteriores de la encuesta y se describen las mejores prácticas de diseño de la encuesta para garantizar la calidad de los datos.
FREE
38 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Comprensión de los datos de la encuesta
Los datos sin procesar que recopila su encuesta se almacenan en Datos y análisis. Aquí tendrá acceso a todas las Respuestas registradas, así como a las Respuestas en curso. En este curso aprenderá a ver y gestionar estas respuestas.
FREE
37 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Text iQによる顧客フィードバックの分析
（機械翻訳版）テキストの感情の重要性と意味について学び、テキストの回答をわかりやすいカテゴリに分類するトピックを作成します。
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Text iQ / Stats iQ Individual Courses
顧客とのループを閉じる
（機械翻訳版）チケットとケース管理を活用して、顧客のフィードバックに迅速に優先順位を付け、対応します。
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Workflows Individual Courses
カスタマーエクスペリエンスダッシュボードの作成
（機械翻訳版）CXデータを視覚化し、利害関係者に行動を起こさせる効果的なダッシュボードを構築します。
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses
カスタマーエクスペリエンス指標の把握
（機械翻訳版）プログラムの目標を達成するための適切なカスタマーエクスペリエンス指標を特定し、調査デザインのベストプラクティスを適用するための戦略を学びます。
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
配布のための顧客ディレクトリの管理
（機械翻訳版）連絡先のための単一のプラットフォームを作成して維持することで、顧客と効果的にコミュニケーションをとることを学びます。
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
カスタマーエクスペリエンス管理の導入
（機械翻訳版）カスタマーエクスペリエンスマネジメントの規律を理解し、Qualtrics CX成熟度モデルを使用してプログラムを評価および拡張する方法を学びます。
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
Informar de sus comentarios sobre EX
Impulse la adopción de tableros de control e informes en toda la organización aprendiendo a crear cuadros, gráficos y tablas integrales.
FREE
45 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
Compartir su proyecto EX
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas.
FREE
7 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Configuración de su proyecto EX
Cree un proyecto de experiencia de empleado atractivo descubriendo cómo crear proyectos, tipos de preguntas y cómo utilizar la lógica básica.
FREE
21 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Personalización de su proyecto EX
Impulse tasas de respuesta más altas y evite la fatiga de la encuesta adaptando la experiencia de la encuesta a cada empleado individual y diseñando su proyecto con la marca adecuada.
FREE
10 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses
Comprender su opinión sobre EX
Aprenda a interpretar sus datos de respuesta y prepararlos mejor para un análisis más detallado gestionando respuestas, utilizando filtros y exportando datos sin procesar.
FREE
9 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Recopilación de opiniones EX
Impulse las tasas de respuesta de la encuesta aprendiendo a gestionar, distribuir y comunicarse eficientemente con sus participantes.
FREE
19 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Getting Started Individual Courses English tile-category-on-demand-webinar
データの探索と分析
（機械翻訳版）データを準備し、強力なツールで分析して有意義な洞察を発見する方法を学びます。
FREE
142 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
アンケート体験のカスタマイズ
（機械翻訳版）調査のニーズを満たし、回答の質を向上させる複雑な調査を作成するために必要なツールを利用する方法を学びます。
FREE
100 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
高度な調査の構築
（機械翻訳版）専門的な研究プロジェクトを作成するために必要な質問の種類、方法論、および調査設計ツールについて学びます。
FREE
86 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
インサイトのレポート
（機械翻訳版）あなたの研究に関する議論と行動を促進する情報を提示する包括的なレポートを作成します。
FREE
114 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
ターゲットオーディエンスへの配布
（機械翻訳版）パネリストのディレクトリを管理し、さまざまなコミュニケーション方法を通じて効果的なフィードバックを収集する方法を学びます。
FREE
80 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses XM For Strategy & Research
Construction d'un projet de levé
L'enquête est l'épine dorsale de la collecte de données de gestion de l'expérience, avoir une compréhension complète des composants technologiques de la gestion de l'expérience vous aidera à produire des projets de qualité menant à des idées de qualité.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Reporting des résultats de l'enquête avec des tableaux de bord de résultats
Une fois que vous avez terminé la collecte de données pour l'enquête, il est temps d'analyser et de partager les résultats avec les parties prenantes. Dans ce cours, vous apprendrez comment les tableaux de bord des résultats sont structurés dans Qualtrics, et comment vous pouvez les personnaliser pour communiquer les résultats.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM French XM For Strategy & Research
Gestion de l'expérience: une brève introduction
La gestion de l'expérience est en train de changer la façon dont les entreprises fonctionnent. Comprendre le paysage complet d'une organisation n'a jamais été aussi important ni plus accessible qu'aujourd' hui. Commencez votre compréhension de la gestion de l'expérience avec ce module d'introduction.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Comprendre les données de levé
Les données brutes collectées par votre enquête sont stockées dans Data & Analysis. Ici, vous aurez accès à toutes les réponses enregistrées ainsi qu'aux réponses en cours. Dans ce cours, vous apprendrez à visualiser et à gérer ces réponses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Planification et conception d'une enquête
L'enquête est l'épine dorsale de la collecte de données pour XM, une enquête bien conçue vous permettra de disposer des données dont vous avez besoin pour prendre des décisions. Ce cours décrit les impacts en aval de l'enquête et décrit les meilleures pratiques de conception de l'enquête pour assurer la qualité des données.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Distribution d'un projet de levé
Après avoir construit et publié votre enquête, vous êtes prêt à envoyer votre enquête pour collecter des données. Il existe plusieurs méthodes de distribution disponibles dans Qualtrics, dans ce module, nous explorons les plus couramment utilisées.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Understanding Your EX Feedback
Learn how to interpret your response data and better prepare it for further analysis by managing responses, using filters, and exporting raw data.
FREE
9 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Reporting Your EX Feedback
Drive organization-wide adoption of dashboards and reports by learning how to create comprehensive charts, graphs, and tables.
FREE
45 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English
Configuring Your EX Project
Create an engaging employee experience project by discovering how to build projects, questions types, and how to use basic logic.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Sharing Your EX Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Collecting EX Feedback
Drive survey response rates by learning how to efficiently manage, distribute to, and communicate with, your participants.
FREE
19 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Customizing Your EX Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses English
Konfigurieren Ihres EX-Projekts
Erstellen Sie ein ansprechendes Mitarbeitererlebnis-Projekt, indem Sie herausfinden, wie Sie Projekte erstellen, Fragetypen stellen und wie Sie grundlegende Logik verwenden.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Anpassen Ihres EX-Projekts
Steigern Sie die Rücklaufquoten und vermeiden Sie Ermüdungserscheinungen bei Umfragen, indem Sie die Umfrageerfahrung auf jeden einzelnen Mitarbeiter abstimmen und Ihr Projekt mit einem geeigneten Branding gestalten.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses German
Ihr EX-Feedback verstehen
Erfahren Sie, wie Sie Ihre Antwortdaten interpretieren und besser für die weitere Analyse vorbereiten, indem Sie Antworten verwalten, Filter verwenden und Rohdaten exportieren.
FREE
9 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Einholen von EX-Feedback
Steigern Sie die Umfrage-Antwortraten, indem Sie lernen, wie Sie Ihre Teilnehmer effizient verwalten, an sie verteilen und mit ihnen kommunizieren können.
FREE
19 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Teilen Ihres EX-Projekts
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Melden Sie Ihr EX-Feedback
Fördern Sie die unternehmensweite Einführung von Dashboards und Berichten, indem Sie lernen, wie Sie umfassende Diagramme, Grafiken und Tabellen erstellen.
FREE
45 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses German
Informe sobre su opinión sobre CX
Diseñe y personalice paneles que muestren sus datos en un formato fácilmente digerible para sus equipos internos.
FREE
45 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Dashboards Individual Courses
Compartir su proyecto de CX
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas.
FREE
7 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses
Recopilación de opiniones de CX
Inicie su proyecto correctamente determinando el canal de distribución adecuado.
FREE
25 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx XM Directory Individual Courses
Personalización de su proyecto de CX
Impulse tasas de respuesta más altas y evite la fatiga de la encuesta adaptando la experiencia de la encuesta a cada cliente individual y diseñando su proyecto con la marca adecuada.
FREE
13 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Embedded Data Individual Courses
Configuración de su proyecto de CX
Conozca los fundamentos de la creación de encuestas creando preguntas y opciones de respuesta que comprometan a los clientes.
FREE
22 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses
On-Demand Webinar - Launching a Website Feedback Program
This training is designed to introduce you to setting up programs that allow you to collect feedback through surveys deployed directly from your digital platforms, both website and app.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Individual Courses tile-category-on-demand-webinar
Week 2 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Automatización de los seguimientos de CX
Notifique a su equipo cuando una interacción con el cliente requiera un seguimiento utilizando Flujos de trabajo y tareas.
FREE
10 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Workflows Individual Courses
On-Demand Webinar - Digital CX Masterclass
Join this session to see how you can extend your CX program into digital to really improve every interaction your customers have with you.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Implementación de un programa de opinión digital
Mida los sentimientos de sus clientes sobre sus plataformas digitales solicitando opiniones mientras navegan por su sitio web o aplicación.
FREE
111 min
experience-customer XM For Customer Experience Spanish Experienced User On-Demand Videos Free CoreXM DesignXM green-cx Digital Feedback Individual Courses XM For Strategy & Research
Comprender su feedback de CX
Aprenda a interpretar correctamente sus datos comprendiendo cómo se muestran los comentarios en Datos y análisis.
FREE
14 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses
On-Demand Webinar - Level Up Your CX Program
Ready to take your CX program to new heights? Here’s your chance to see some of the advanced features in CustomerXM and how they can help you boost your CX program.
FREE
60 min
XM For Customer Experience Live Training Free green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 5 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
XMディレクトリのマスタリング
（機械翻訳版）XMディレクトリを1つの効率的なシステムですべての回答者とのコミュニケーションを整理することで、あなたの利点にXMディレクトリを使用する方法を学びます。
FREE
62 min
experience-customer XM For Customer Experience Japanese Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses
Eコマースエクスペリエンスの最適化
（機械翻訳版）ベストプラクティスを使用して顧客のニーズと好みを理解し、顧客のコンバージョンとリテンションを向上させることができる洞察につながる、この事前に構築されたデジタルCXプログラムについて学びます。
FREE
27 min
experience-customer XM For Customer Experience Japanese On-Demand Courses Free green-cx Individual Courses
Recueillir des commentaires sur la recherche
Apprenez à gérer les contacts et à distribuer votre enquête par différents canaux pour engager vos publics cibles et générer des taux de réponse. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
14 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Rendre compte de vos commentaires de recherche
Personnalisez les visualisations de données avec des graphiques et des tableaux qui affichent des données agrégées dans un rapport complet et partageable. S'applique au produit Qualtrics XM For Strategy & Research..
FREE
12 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Comprendre vos commentaires de recherche
Explorez les différentes façons d'afficher et d'organiser vos données en gérant les résultats, en recodant les valeurs et en exportant et en important les données de réponse. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
24 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Personnalisation de votre projet de recherche
Explorez les outils et fonctionnalités avancés qui vous permettent d'adapter l'expérience de sondage de vos répondants et d'améliorer votre collecte de réponses. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
18 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses French XM For Strategy & Research
Week 2 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
On-Demand Webinar - Designing a Survey
This training is designed for anyone new to the discipline of XM and the Qualtrics platform. Learn how to confidently design a survey, based on best practice methodologies, and configure survey logic and settings to create a personalized experience.
FREE
60 min
XM For Customer Experience level-1-xm New User Free BrandXM XM For Employee Experience CoreXM DesignXM registered-flag On-Demand Articles Getting Started Individual Courses tile-category-on-demand-webinar Getting Started Series getting-started-series
Configurer votre projet de recherche
Apprenez les bases de la construction de sondages en créant des questions et des choix de réponses qui engagent les répondants. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
25 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Partager votre projet de recherche
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
7 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Programa de salud de relaciones
Conozca cómo construir el programa automatizado de salud de relaciones de CX que permite a las organizaciones medir y gestionar continuamente la salud de las relaciones con los clientes.
FREE
67 min
XM For Customer Experience Spanish Experienced User On-Demand Courses Free green-cx Workflows Dashboards Individual Courses latest-courses
Diseñar un estudio relacional
Desarrolle un estudio relacional que ayude a su organización a comprender mejor las relaciones continuas que los clientes tienen con usted y lo que los impulsa.
FREE
38 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free green-cx Individual Courses
Uso de Stats iQ para identificar impulsores clave
Tome lo que sabe sobre Stats iQ y aplíquelo para profundizar en la regresión y descubrir qué impulsa sus resultados clave.
FREE
33 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
On-Demand Webinar - Level Up Your CX Program
Ready to take your CX program to new heights? Here’s your chance to see some of the advanced features in CustomerXM and how they can help you boost your CX program.
FREE
60 min
XM For Customer Experience Live Training Free green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Utilización de opiniones de primera línea en la experiencia de cliente
Aprenda a crear un proyecto de opiniones de primera línea e informe sobre estas opiniones en su dashboard.
FREE
30 min
XM For Customer Experience Spanish Experienced User On-Demand Courses Free green-cx Individual Courses
Diseño de un estudio transaccional
Desarrolle un estudio transaccional que escuche a sus clientes en un punto de contacto específico y le permita perfeccionar un evento o etapa en particular en su experiencia con su organización.
FREE
37 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free green-cx Individual Courses
Implementación de mejores prácticas en Dashboard Design
Proporcione la experiencia óptima del dashboard para sus espectadores aprendiendo a atender a su público, utilizar los principios de diseño y otras mejores prácticas asociadas.
FREE
155 min
xz-new XM For Customer Experience Spanish Experienced User On-Demand Courses Free green-cx Dashboards
On-Demand Webinar - Maximizing ROI from your CX Dashboards & Insights
CX program success hinges on how well users can use and interpret their results to make decisions and close experience gaps. Learn how to leverage your CX program with Qualtrics in this hour long webinar.
FREE
60 min
XM For Customer Experience On-Demand Videos Free XM Institute green-cx registered-flag On-Demand Articles Individual Courses English tile-category-on-demand-webinar XM Live
Dominar XM Directory
Aprenda a utilizar XM Directory a su favor organizando todas las comunicaciones de los encuestados en un sistema eficiente.
FREE
62 min
experience-customer XM For Customer Experience Spanish Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses
Cómo crear y compartir un tablero
Descubra cómo utilizar Qualtrics para crear un panel atractivo que comunique eficazmente la información estratégica de sus programas de CX a toda su organización.
FREE
82 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free green-cx Dashboards Individual Courses
XM for Customer Experience Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-customer XM For Customer Experience Certifications Experienced User Premium certification-styles green-cx Individual Courses cx_expiration tile-category-certification
XM for Customer Experience Expert Capstone
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
154 min
XM For Customer Experience Certifications Experienced User certification-styles green-cx English
XM for Customer Experience Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-customer XM For Customer Experience Certifications Experienced User Premium certification-styles green-cx Individual Courses cx_expiration tile-category-certification
XM for Customer Experience エキスパートキャップストーン
（機械翻訳版）このXM For Customer Experienceエキスパートキャップストーンプロジェクトでは、CXプログラムを開発する能力を証明することができます。
Not currently available
154 min
XM For Customer Experience Certifications Japanese Experienced User certification-styles green-cx
Week 1 - XM For Customer Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Generación de informes de resultados de encuesta con dashboards de resultados
Una vez que haya completado la recopilación de datos para la encuesta, es el momento de analizar y compartir los resultados con las partes interesadas. En este curso, aprenderá cómo se estructuran los dashboards de resultados en Qualtrics y cómo puede personalizarlos para comunicar los resultados.
FREE
60 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
Planificación y diseño de una encuesta
La encuesta es la columna vertebral de la recopilación de datos para XM; una encuesta bien diseñada garantizará que dispone de los datos necesarios para tomar decisiones. En este curso se describen los impactos posteriores de la encuesta y se describen las mejores prácticas de diseño de la encuesta para garantizar la calidad de los datos.
FREE
38 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Comprensión de los datos de la encuesta
Los datos sin procesar que recopila su encuesta se almacenan en Datos y análisis. Aquí tendrá acceso a todas las Respuestas registradas, así como a las Respuestas en curso. En este curso aprenderá a ver y gestionar estas respuestas.
FREE
37 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Creación de un proyecto de encuesta
La encuesta es la columna vertebral de la recopilación de datos de Experience Management, al tener una comprensión integral de los componentes tecnológicos de Experience Management lo ayudará a producir proyectos de calidad que lleven a información estratégica de calidad.
FREE
73 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Gestión de la experiencia: una breve introducción
La gestión de la experiencia está cambiando la forma en que operan las empresas. Comprender todo el panorama de una organización nunca ha sido tan importante ni más accesible de lo que es ahora. Inicie su comprensión de la gestión de la experiencia con este módulo introductorio.
FREE
27 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Distribución de un proyecto de encuesta
Después de crear y publicar su encuesta, está listo para enviarla para recopilar datos. Hay varios métodos de distribución disponibles en Qualtrics; en este módulo exploramos los más utilizados.
FREE
51 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Configuring Your EX Project
Create an engaging employee experience project by discovering how to build projects, questions types, and how to use basic logic.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Reporting Your EX Feedback
Drive organization-wide adoption of dashboards and reports by learning how to create comprehensive charts, graphs, and tables.
FREE
45 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English
Sharing Your EX Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Collecting EX Feedback
Drive survey response rates by learning how to efficiently manage, distribute to, and communicate with, your participants.
FREE
19 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Customizing Your EX Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses English
Understanding Your EX Feedback
Learn how to interpret your response data and better prepare it for further analysis by managing responses, using filters, and exporting raw data.
FREE
9 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Getting Started Individual Courses English tile-category-on-demand-webinar
Diffusion auprès de vos publics cibles
Apprenez à gérer un annuaire de panélistes et à recueillir des commentaires efficaces grâce à diverses méthodes de communication.
FREE
80 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses French XM For Strategy & Research
Rapport sur vos idées
Créez des rapports complets qui présentent des informations qui alimentent la discussion et l'action sur votre recherche.
FREE
114 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Exploration et analyse de vos données
Apprenez à préparer vos données, puis analysez-les avec des outils puissants pour découvrir des informations significatives.
FREE
142 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses French XM For Strategy & Research
Construire une enquête avancée
Renseignez-vous sur les types de questions, les méthodologies et les outils de conception d'enquêtes nécessaires pour créer des projets de recherche spécialisés.
FREE
86 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Personnalisation des expériences de sondage
Apprenez à utiliser les outils nécessaires pour construire une enquête complexe qui répond aux besoins de votre recherche et améliore la qualité des réponses.
FREE
100 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses French XM For Strategy & Research
The XM Operating Framework
Dive deeper into the XM Operating Framework to learn about the 6 XM competencies and 20 XM skills, the four characteristics of an XM culture, and the essential capabilities of XM technology.
FREE
53 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Maturing Your XM Program
Learn about the five stages of XM maturity, recommendations for maturing an XM program through each stage, and how XM expands across an organization through XM Diffusion Cycles.
FREE
22 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Introduction to Experience Management
Gain an introduction to the discipline of experience management (XM), learn about how humans process experiences, and explore the critical capabilities XM enables in organizations.
FREE
41 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Gérer votre licence en tant qu'administrateur de marque
Apprenez la méthodologie d'être un administrateur de marque efficace pour une licence Qualtrics, ainsi que la façon d'utiliser le Hub Admin au sein de Qualtrics.
FREE
46 min
XM For Customer Experience Spanish level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses French English latest-courses Brand Administrator XM For Strategy & Research
Week 3: Additional Resources
Check out these additional resources to learn more about becoming an effective Brand Administrator
FREE
Verwalten eines Kundenverzeichnisses für den Vertrieb
Lernen Sie, effektiv mit Ihren Kunden zu kommunizieren, indem Sie eine einzigartige Plattform für Kontakte schaffen und pflegen.
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses German
Den Kreislauf mit Kunden schließen
Nutzen Sie Ticketing und Fallmanagement, um Kundenfeedback schnell zu priorisieren und darauf zu reagieren.
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses German
Einführung in das Customer Experience Management
Verstehen Sie die Disziplin des Customer Experience Managements und lernen Sie, das Qualtrics CX-Reifegradmodell zu verwenden, um Ihr Programm zu bewerten und zu skalieren.
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses German
Erfassung von Kundenerlebnismetriken
Lernen Sie Strategien zur Identifizierung der geeigneten Kundenerfahrungsmetriken kennen, um Ihre Programmziele zu erreichen, und wenden Sie Best Practices für das Umfragedesign an.
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses German
Erstellen von Kundenerlebnis-Dashboards
Erstellen Sie effektive Dashboards, die Ihre CX-Daten visualisieren und die Stakeholder dazu inspirieren, Maßnahmen zu ergreifen.
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses German
Kundenfeedback mit Text iQ analysieren
Erfahren Sie mehr über die Bedeutung und Bedeutung von Text-Sentiment und erstellen Sie Themen, die Ihre Textantworten in leicht verständliche Kategorien kategorisieren.
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free Text iQ / Stats iQ Individual Courses German
EXアンケートの回答データを理解する
データの分析に向けて回答の閲覧や管理方法、フィルタの使用方法、元データのエクスポート方法について学習します。
FREE
17 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
EXアンケート結果をダッシュボードで表示する
表やグラフを作成し、ダッシュボードを組織全体に共有します。
FREE
75 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
EXプロジェクトを作成する
プロジェクトの作成方法や質問タイプ、基本的なロジックの構築方法を学習して効果的な従業員エンゲージメントプロジェクトを立ち上げます。
FREE
28 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Week 2 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Getting Started Individual Courses English tile-category-on-demand-webinar
EXプロジェクトをカスタマイズする
回答率の向上やサーベイ疲れの回避を目的としたアンケート体験を各従業員向けにカスタマイズする方法や自分の組織のブランディングでプロジェクトをデザインする方法について学習します。
FREE
13 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses
EXプロジェクトを完成させる
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
16 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
EXアンケート回答を収集する
回答率の向上に向けて、参加者を管理する方法や参加者にアンケートを配信する方法について学習します。
FREE
28 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Distribuir a sus públicos objetivo
Aprenda a administrar un directorio de panelistas y a recopilar opiniones efectivas de él a través de varios métodos de comunicación.
FREE
80 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses XM For Strategy & Research
Explorar y analizar sus datos
Conozca cómo preparar sus datos y luego analizarlos con herramientas poderosas para descubrir información estratégica significativa.
FREE
142 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
Generación de informes sobre su información estratégica
Cree informes integrales que presenten información que impulse el debate y la acción en su investigación.
FREE
114 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Creación de una encuesta avanzada
Obtenga información sobre los tipos de preguntas, metodologías y herramientas de diseño de encuestas necesarias para crear proyectos de investigación especializados.
FREE
86 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM For Strategy & Research
Personalización de experiencias de encuesta
Descubra cómo utilizar las herramientas necesarias para crear una encuesta compleja que satisfaga las necesidades de su investigación y mejore la calidad de las respuestas.
FREE
100 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
Introducing Employee Experience Programs
Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.
FREE
128 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses English
Distributing EX Projects
Effectively communicate with your employees to emphasize the value of their feedback and enhance employee listening.
FREE
26 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses English
Reporting EX Dashboard Data
Strategically present your employee feedback to highlight areas of improvement and drive meaningful action.
FREE
126 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses English Dashboard Viewer/Report Consumer
Managing EX Participants
Efficiently manage and maintain employees within your EX program to provide a personalized experience based on employee information and reporting relationships.
FREE
91 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses English
Exploring and Analyzing EX Data
Organize and analyze your collected data to uncover new employee insights.
FREE
44 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses English
Gestión de la experiencia: una breve introducción
La gestión de la experiencia está cambiando la forma en que operan las empresas. Comprender todo el panorama de una organización nunca ha sido tan importante ni más accesible de lo que es ahora. Inicie su comprensión de la gestión de la experiencia con este módulo introductorio.
FREE
27 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Creación de un proyecto de encuesta
La encuesta es la columna vertebral de la recopilación de datos de Experience Management, al tener una comprensión integral de los componentes tecnológicos de Experience Management lo ayudará a producir proyectos de calidad que lleven a información estratégica de calidad.
FREE
73 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Planificación y diseño de una encuesta
La encuesta es la columna vertebral de la recopilación de datos para XM; una encuesta bien diseñada garantizará que dispone de los datos necesarios para tomar decisiones. En este curso se describen los impactos posteriores de la encuesta y se describen las mejores prácticas de diseño de la encuesta para garantizar la calidad de los datos.
FREE
38 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Comprensión de los datos de la encuesta
Los datos sin procesar que recopila su encuesta se almacenan en Datos y análisis. Aquí tendrá acceso a todas las Respuestas registradas, así como a las Respuestas en curso. En este curso aprenderá a ver y gestionar estas respuestas.
FREE
37 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Distribución de un proyecto de encuesta
Después de crear y publicar su encuesta, está listo para enviarla para recopilar datos. Hay varios métodos de distribución disponibles en Qualtrics; en este módulo exploramos los más utilizados.
FREE
51 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Generación de informes de resultados de encuesta con dashboards de resultados
Una vez que haya completado la recopilación de datos para la encuesta, es el momento de analizar y compartir los resultados con las partes interesadas. En este curso, aprenderá cómo se estructuran los dashboards de resultados en Qualtrics y cómo puede personalizarlos para comunicar los resultados.
FREE
60 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
Recueillir les commentaires EX
Augmentez les taux de réponse aux sondages en apprenant à gérer, distribuer et communiquer efficacement avec vos participants.
FREE
19 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Partager votre projet EX
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Personnalisation de votre projet EX
Augmentez les taux de réponse et évitez la fatigue du sondage en adaptant l'expérience du sondage à chaque employé et en stylisant votre projet avec une image de marque appropriée.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses French
Signaler vos commentaires EX
Favorisez l'adoption des tableaux de bord et des rapports à l'échelle de l'organisation en apprenant à créer des graphiques, des graphiques et des tableaux complets.
FREE
45 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses French
Configurer votre projet EX
Créez un projet d'expérience employé engageant en découvrant comment construire des projets, des types de questions et comment utiliser la logique de base.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Comprendre votre feedback EX
Apprenez à interpréter vos données de réponse et à mieux les préparer pour une analyse plus approfondie en gérant les réponses, en utilisant des filtres et en exportant des données brutes.
FREE
9 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Diseñar un proceso de investigación
Oriente a su organización hacia la obtención de información desglosando los problemas para definir las preguntas de investigación que se pueden resolver con Qualtrics.
FREE
16 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Impulso de las tasas de respuesta
Obtenga los datos que necesita implementando métodos de diseño y distribución de encuestas que impulsan altas tasas de respuesta.
FREE
27 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Minimizar la fatiga y el sesgo de la encuesta
Implemente las mejores prácticas de diseño de encuestas para recopilar datos de alta calidad minimizando el sesgo y la fatiga de las encuestas de los encuestados.
FREE
33 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Aplicación de las mejores prácticas en el diseño de cuestionarios
Domine el arte de la construcción de encuestas mediante la implementación de mejores prácticas fundamentales que todos los investigadores deben conocer para recopilar datos de alta calidad.
FREE
29 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Muestreo del público adecuado
Asegúrese de distribuir su encuesta al número óptimo de encuestados del público adecuado para que pueda confiar en sus datos.
FREE
30 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
CXプロジェクトを作成する
質問や回答選択肢の作成を含むアンケート調査作成の基礎について学習します。
FREE
27 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
CXアンケートの回答データを理解する
データの分析に向けて「データと分析」において回答がどのように表示されるかを確認します。
FREE
18 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
CXプロジェクトをカスタマイズする
回答率の向上やサーベイ疲れの回避を目的としたアンケート体験を各顧客向けにカスタマイズする方法や自分の組織のブランディングでプロジェクトをデザインする方法について学習します。
FREE
19 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Embedded Data Individual Courses
CXフィードバック結果をダッシュボードで表示する
ダッシュボードをカスタマイズし、関係者に共有します。
FREE
69 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Dashboards Individual Courses
CXアンケート回答を収集する
適切な配信方法でアンケート回答の収集を開始します。
FREE
32 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx XM Directory Individual Courses
エクスペリエンスの旅を特定する
（機械翻訳版）エクスペリエンスジャーニーを使用して、カスタマージャーニーに沿った主要なエクスペリエンスデータポイントを測定、視覚化、分析する方法を学びます
FREE
60 min
XM For Customer Experience Japanese Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses
CXフォローアップを自動化する
顧客とのやり取りにおいてフォローアップが必要な場合に使用できるワークフローとタスクについて学習します。
FREE
11 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Workflows Individual Courses
CXプロジェクトを完成させる
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
16 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
Week 5 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
On-Demand Webinar - Level Up Your CX Program
Ready to take your CX program to new heights? Here’s your chance to see some of the advanced features in CustomerXM and how they can help you boost your CX program.
FREE
60 min
XM For Customer Experience Live Training Free green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Mastering des XM-Verzeichnisses
Erfahren Sie, wie Sie das XM-Verzeichnis zu Ihrem Vorteil nutzen, indem Sie alle Ihre Befragtenkommunikation in einem effizienten System organisieren.
FREE
62 min
experience-customer XM For Customer Experience Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses German
Optimierung der E-Commerce-Erfahrung
Erfahren Sie mehr über dieses vorgefertigte digitale CX-Programm, das Best Practices verwendet, um Ihnen zu helfen, die Kundenbedürfnisse und -präferenzen zu verstehen, was zu Erkenntnissen führt, die die Kundenkonversion und -bindung verbessern können.
FREE
27 min
experience-customer XM For Customer Experience On-Demand Courses Free green-cx Individual Courses German
Qualtrics Platform Essentials Capstone
Schließen Sie das zugehörige Abschlussprojekt ab, um Ihr Lernen zu festigen. Vereinbaren Sie Ihre Zertifizierungsprüfung mit unserem Online-Beaufsichtigungspartner, um Ihr Fachwissen zu beweisen.
Not currently available
68 min
level-1-xm Premium German
Qualtrics Platform Essentials Certification Final Project & Exam $100
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$100
XM For Customer Experience Certifications level-1-xm New User Premium BrandXM XM For Employee Experience CoreXM DesignXM certification-styles Individual Courses qpe_expiration tile-category-certification XM For Strategy & Research
高度な調査の構築
（機械翻訳版）専門的な研究プロジェクトを作成するために必要な質問の種類、方法論、および調査設計ツールについて学びます。
FREE
86 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Week 2: Additional Resources
Check out these additional resources to learn more about leveraging Qualtrics for advanced research.
FREE
43 min
顧客データの理解
（機械翻訳版）組織のダッシュボードを表示して,分析を計画し,傾向を追跡して洞察を収集する方法を学びます。
FREE
22 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free DesignXM green-cx Individual Courses XM For Strategy & Research
Crosstabsでデータを調べる
（機械翻訳版）Qualtricsのクロス集計ツールを使用して,データ内の重要な関係を特定する方法を学びます
FREE
20 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free DesignXM black-cm Individual Courses
調査結果を効果的に伝える
（機械翻訳版）分析結果をまとめ,効果的なアクションプラン,レポート,ダッシュボードを作成します。
FREE
26 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Stats iQを使用して主要なドライバーを特定する
（機械翻訳版）Stats iQについて知っていることを活用して,回帰をより深く理解し,主要な結果を駆動するものを発見してください。
FREE
33 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
Stats iQを使用してデータを分析する
（機械翻訳版）Stats iQを使用して、顧客データを調査し,ドライバー間の関係を発見し,新しい変数を作成します。
FREE
41 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
XM for Employee Experience Expert Capstone
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
3 min
Certifications Experienced User XM For Employee Experience certification-styles blue-ex English
XM for Employee Experience Expert Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
87 min
experience-employee Certifications Experienced User Premium XM For Employee Experience certification-styles blue-ex Individual Courses ex_expiration tile-category-certification
Capstone experto de XM for Customer Experience
En este proyecto Capstone experto de XM For Customer Experience, podrá demostrar su capacidad para desarrollar un programa de CX.
Not currently available
154 min
XM For Customer Experience Spanish Certifications Experienced User certification-styles green-cx
XM for Customer Experience Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-customer XM For Customer Experience Certifications Experienced User Premium certification-styles green-cx Individual Courses cx_expiration tile-category-certification
配布のための顧客ディレクトリの管理
（機械翻訳版）連絡先のための単一のプラットフォームを作成して維持することで、顧客と効果的にコミュニケーションをとることを学びます。
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
カスタマーエクスペリエンス管理の導入
（機械翻訳版）カスタマーエクスペリエンスマネジメントの規律を理解し、Qualtrics CX成熟度モデルを使用してプログラムを評価および拡張する方法を学びます。
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
カスタマーエクスペリエンス指標の把握
（機械翻訳版）プログラムの目標を達成するための適切なカスタマーエクスペリエンス指標を特定し、調査デザインのベストプラクティスを適用するための戦略を学びます。
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
顧客とのループを閉じる
（機械翻訳版）チケットとケース管理を活用して、顧客のフィードバックに迅速に優先順位を付け、対応します。
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Workflows Individual Courses
カスタマーエクスペリエンスダッシュボードの作成
（機械翻訳版）CXデータを視覚化し、利害関係者に行動を起こさせる効果的なダッシュボードを構築します。
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses
Text iQによる顧客フィードバックの分析
（機械翻訳版）テキストの感情の重要性と意味について学び、テキストの回答をわかりやすいカテゴリに分類するトピックを作成します。
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Japanese Experienced User On-Demand Courses Free green-cx Text iQ / Stats iQ Individual Courses
Gestion de l'expérience: une brève introduction
La gestion de l'expérience est en train de changer la façon dont les entreprises fonctionnent. Comprendre le paysage complet d'une organisation n'a jamais été aussi important ni plus accessible qu'aujourd' hui. Commencez votre compréhension de la gestion de l'expérience avec ce module d'introduction.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Reporting des résultats de l'enquête avec des tableaux de bord de résultats
Une fois que vous avez terminé la collecte de données pour l'enquête, il est temps d'analyser et de partager les résultats avec les parties prenantes. Dans ce cours, vous apprendrez comment les tableaux de bord des résultats sont structurés dans Qualtrics, et comment vous pouvez les personnaliser pour communiquer les résultats.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM French XM For Strategy & Research
Comprendre les données de levé
Les données brutes collectées par votre enquête sont stockées dans Data & Analysis. Ici, vous aurez accès à toutes les réponses enregistrées ainsi qu'aux réponses en cours. Dans ce cours, vous apprendrez à visualiser et à gérer ces réponses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Planification et conception d'une enquête
L'enquête est l'épine dorsale de la collecte de données pour XM, une enquête bien conçue vous permettra de disposer des données dont vous avez besoin pour prendre des décisions. Ce cours décrit les impacts en aval de l'enquête et décrit les meilleures pratiques de conception de l'enquête pour assurer la qualité des données.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Construction d'un projet de levé
L'enquête est l'épine dorsale de la collecte de données de gestion de l'expérience, avoir une compréhension complète des composants technologiques de la gestion de l'expérience vous aidera à produire des projets de qualité menant à des idées de qualité.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Distribution d'un projet de levé
Après avoir construit et publié votre enquête, vous êtes prêt à envoyer votre enquête pour collecter des données. Il existe plusieurs méthodes de distribution disponibles dans Qualtrics, dans ce module, nous explorons les plus couramment utilisées.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Maturing Your CX Program
In this unit, learn about the 5 stages of XM maturity, recommendations for getting started and then expanding your maturity journey, and how to use the competency and maturity assessment to drive alignment and support for your CX journey.
FREE
32 min
XM For Customer Experience level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Six XM Competencies for CX
In this unit, learn about the 6 XM competencies and 20 XM skills and how to apply them to drive the right actions in your CX program.
FREE
137 min
XM For Customer Experience level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Understanding Customer Experience
This unit introduces the discipline of customer experience management, explains how humans process their experiences, and explores CX in action as it helps an organization measure and improve.
FREE
36 min
XM For Customer Experience level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses tile-category-live-webinar
Répartition des projets
Communiquez efficacement avec vos employés pour souligner la valeur de leurs commentaires et améliorer l'écoute des employés.
FREE
26 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses French
Gestion des participants
Gérez et maintenez efficacement les employés au sein de votre programme EX pour fournir une expérience personnalisée basée sur les informations sur les employés et les relations hiérarchiques.
FREE
91 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses French
Exploration et analyse des données
Organisez et analysez vos données collectées pour découvrir de nouvelles informations sur les employés.
FREE
44 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses French
Reporting des données du tableau de bord EX
Présentez stratégiquement les commentaires de vos employés pour mettre en évidence les domaines d'amélioration et mener des actions significatives.
FREE
126 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses French Dashboard Viewer/Report Consumer
Présentation des programmes d'expérience des employés
Créer indépendamment un programme d'expérience employé avec une feuille de route claire et stratégique, étayée par les meilleures pratiques de conception de l'enquête pour mesurer les indicateurs de résultats pertinents.
FREE
128 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses French
Week 1 - XM For Employee Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
Planung und Gestaltung einer Umfrage
Die Umfrage ist das Rückgrat der Datenerhebung für XM. Eine gut gestaltete Umfrage stellt sicher, dass Sie über die Daten verfügen, die Sie benötigen, um Entscheidungen zu treffen. Dieser Kurs beschreibt die nachgelagerten Auswirkungen der Umfrage und skizziert die Best Practices für das Umfragedesign, um Qualitätsdaten sicherzustellen.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Berichterstattung über Umfrageergebnisse mit Ergebnis-Dashboards
Sobald Sie die Datenerhebung für die Umfrage abgeschlossen haben, ist es an der Zeit, die Ergebnisse zu analysieren und an die Stakeholder weiterzugeben. In diesem Kurs erfahren Sie, wie Ergebnis-Dashboards in Qualtrics strukturiert sind und wie Sie diese anpassen können, um Ergebnisse zu kommunizieren.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM German XM For Strategy & Research
Grundlegendes zu Umfragedaten
Die Rohdaten, die Ihre Umfrage sammelt, werden in Data & Analysis gespeichert. Hier haben Sie Zugriff auf alle aufgezeichneten und laufenden Antworten. In diesem Kurs lernen Sie, wie Sie diese Antworten anzeigen und verwalten.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erstellen eines Umfrageprojekts
Die Umfrage ist das Rückgrat der Datenerhebung im Bereich des Erfahrungsmanagements. Ein umfassendes Verständnis der Technologiekomponenten des Erfahrungsmanagements hilft Ihnen, qualitativ hochwertige Projekte zu erstellen, die zu hochwertigen Erkenntnissen führen.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erfahrungsmanagement: Eine kurze Einführung
Experience Management verändert die Art und Weise, wie Unternehmen arbeiten. Das Verständnis der gesamten Landschaft einer Organisation war noch nie so wichtig oder zugänglich wie jetzt. Starten Sie Ihr Verständnis von Experience Management mit diesem Einführungsmodul.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Verteilen eines Umfrageprojekts
Nach der Erstellung und Veröffentlichung Ihrer Umfrage sind Sie bereit, Ihre Umfrage zu senden, um Daten zu sammeln. In Qualtrics stehen mehrere Vertriebsmethoden zur Verfügung. In diesem Modul untersuchen wir die am häufigsten verwendeten.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - XMP New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Getting Started Individual Courses English tile-category-on-demand-webinar
EXプロジェクトをカスタマイズする
回答率の向上やサーベイ疲れの回避を目的としたアンケート体験を各従業員向けにカスタマイズする方法や自分の組織のブランディングでプロジェクトをデザインする方法について学習します。
FREE
13 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses
EXアンケート結果をダッシュボードで表示する
表やグラフを作成し、ダッシュボードを組織全体に共有します。
FREE
75 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
EXプロジェクトを完成させる
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
16 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
EXアンケートの回答データを理解する
データの分析に向けて回答の閲覧や管理方法、フィルタの使用方法、元データのエクスポート方法について学習します。
FREE
17 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
EXアンケート回答を収集する
回答率の向上に向けて、参加者を管理する方法や参加者にアンケートを配信する方法について学習します。
FREE
28 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
EXプロジェクトを作成する
プロジェクトの作成方法や質問タイプ、基本的なロジックの構築方法を学習して効果的な従業員エンゲージメントプロジェクトを立ち上げます。
FREE
28 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Présentation de la gestion de l'expérience client
Comprendre la discipline de la gestion de l'expérience client et apprendre à utiliser le modèle de maturité Qualtrics CX pour évaluer et adapter votre programme.
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses French
Capture des métriques de l'expérience client
Apprenez des stratégies pour identifier les paramètres d'expérience client appropriés pour atteindre les objectifs de votre programme et appliquer les meilleures pratiques de conception de sondages.
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses French
Analyser les commentaires des clients avec Text iQ
Renseignez-vous sur l'importance et la signification du sentiment textuel et créez des sujets qui classent vos réponses textuelles dans des catégories facilement compréhensibles.
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses green-cx Text iQ / Stats iQ Individual Courses French
Création de tableaux de bord de l'expérience client
Créez des tableaux de bord efficaces qui visualisent vos données d'expérience client et inspirent les parties prenantes à agir.
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses French
Boucler la boucle avec les clients
Tirez parti de la billetterie et de la gestion des cas pour établir rapidement des priorités et répondre aux commentaires des clients.
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses French
Gestion d'un répertoire client pour la distribution
Apprenez à communiquer efficacement avec vos clients en créant et en maintenant une plate-forme unique pour les contacts.
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses French
On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Getting Started Individual Courses English tile-category-on-demand-webinar
Customizing Your EX Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses English
Reporting Your EX Feedback
Drive organization-wide adoption of dashboards and reports by learning how to create comprehensive charts, graphs, and tables.
FREE
45 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English
Understanding Your EX Feedback
Learn how to interpret your response data and better prepare it for further analysis by managing responses, using filters, and exporting raw data.
FREE
9 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Configuring Your EX Project
Create an engaging employee experience project by discovering how to build projects, questions types, and how to use basic logic.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Sharing Your EX Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Week 2 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Collecting EX Feedback
Drive survey response rates by learning how to efficiently manage, distribute to, and communicate with, your participants.
FREE
19 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
アンケート回答を収集する
連絡先を管理する方法や適切な配信方法でアンケート回答を収集する方法を学習し、アンケートの回答率の向上を目指します。
FREE
14 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
アンケート結果をレポートにする
共有可能なレポートにデータをグラフや表で可視化する方法について学習します。
FREE
12 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
アンケートの回答データを理解する
結果の管理、識別値の変更、データのエクスポート・インポートを含むデータを閲覧・整理する方法を学習します。
FREE
37 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
プロジェクトを完成させる
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
15 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
プロジェクトをカスタマイズする
アンケート体験を各回答者向けにカスタマイズするための高度な機能について学習します。
FREE
19 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
プロジェクトを作成する
質問や回答選択肢の作成を含むアンケート調査作成の基礎について学習します。
FREE
31 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
候補者体験プログラム
（機械翻訳版）事前に構築された候補者エクスペリエンスソリューションを使用して、採用プロセスのすべての段階で重要なフィードバックを収集し、候補者エクスペリエンスを向上させ、組織の雇用主ブランド価値を向上させる洞察を得る方法を学びます。
FREE
68 min
experience-employee Japanese Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Anpassen Ihres 360 ° -Projekts
Steigern Sie die Rücklaufquoten und vermeiden Sie Ermüdungserscheinungen bei Umfragen, indem Sie die Umfrageerfahrung auf jeden einzelnen Mitarbeiter abstimmen und Ihr Projekt mit einem geeigneten Branding gestalten.
FREE
12 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
360-Grad-Feedback sammeln
Erfahren Sie, wie Sie Ihre Teilnehmer verwalten und mit ihnen kommunizieren, um die Sammlung von Antworten zu starten.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Ihr 360-Feedback verstehen
Erfahren Sie, wie Sie Ihre Antwortdaten interpretieren und sich besser auf Berichte vorbereiten, indem Sie Antworten verwalten, Filter verwenden und Rohdaten exportieren.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Teilen Ihres 360-Projekts
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Konfigurieren Ihres 360 ° -Projekts
Erstellen Sie ein Multi-Rater-Feedback-Projekt, indem Sie herausfinden, wie Sie Projekte erstellen, Fragetypen stellen und grundlegende Logik verwenden.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Berichterstattung über Ihr 360-Feedback
Zeigen Sie Ihre Daten an, indem Sie lernen, wie Sie individuelle, leicht verdauliche Themenberichte für Ihre Mitarbeiter erstellen.
FREE
16 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses German
Personalización de su proyecto de investigación
Explore las herramientas y funciones avanzadas que le permiten adaptar la experiencia de encuesta de sus encuestados y mejorar la recopilación de respuestas. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
18 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
Compartir su proyecto de investigación
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
7 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Configuración de su proyecto de investigación
Conozca los aspectos fundamentales de la creación de encuestas creando preguntas y opciones de respuesta que comprometan a los encuestados. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
25 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Recopilación de opiniones de investigación
Descubra cómo gestionar contactos y distribuir su encuesta a través de diferentes canales para atraer a su público objetivo e impulsar las tasas de respuesta. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
14 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Comprender sus comentarios de investigación
Explore las diferentes formas de ver y organizar sus datos mediante la gestión de resultados, la recodificación de valores y la exportación e importación de datos de respuesta. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
24 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Informar sobre sus comentarios de investigación
Personalice las visualizaciones de datos con gráficos y tablas que muestran datos agregados en un informe integral y compartible. Se aplica al producto Qualtrics XM For Strategy & Research..
FREE
12 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Recopilación de opiniones de CX
Inicie su proyecto correctamente determinando el canal de distribución adecuado.
FREE
25 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx XM Directory Individual Courses
Compartir su proyecto de CX
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas.
FREE
7 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses
Informe sobre su opinión sobre CX
Diseñe y personalice paneles que muestren sus datos en un formato fácilmente digerible para sus equipos internos.
FREE
45 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Dashboards Individual Courses
Configuración de su proyecto de CX
Conozca los fundamentos de la creación de encuestas creando preguntas y opciones de respuesta que comprometan a los clientes.
FREE
22 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses
Identificar recorridos de experiencia
Conozca cómo usar los recorridos de experiencia para medir, visualizar y analizar los puntos de datos de experiencia clave a lo largo de un recorrido del cliente
FREE
60 min
XM For Customer Experience Spanish Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses
Personalización de su proyecto de CX
Impulse tasas de respuesta más altas y evite la fatiga de la encuesta adaptando la experiencia de la encuesta a cada cliente individual y diseñando su proyecto con la marca adecuada.
FREE
13 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Embedded Data Individual Courses
Comprender su feedback de CX
Aprenda a interpretar correctamente sus datos comprendiendo cómo se muestran los comentarios en Datos y análisis.
FREE
14 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses
Automatización de los seguimientos de CX
Notifique a su equipo cuando una interacción con el cliente requiera un seguimiento utilizando Flujos de trabajo y tareas.
FREE
10 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Workflows Individual Courses
Qualtrics Platform Essentials Capstone
Complétez le projet final associé pour solidifier votre apprentissage. Planifiez votre examen de certification avec notre partenaire de surveillance en ligne pour prouver votre expertise.
Not currently available
68 min
level-1-xm Premium French
Qualtrics Platform Essentials Certification Final Project & Exam $100
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$100
XM For Customer Experience Certifications level-1-xm New User Premium BrandXM XM For Employee Experience CoreXM DesignXM certification-styles Individual Courses qpe_expiration tile-category-certification XM For Strategy & Research
Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research
Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
XM for Employee Experience エキスパートキャップストーン
（機械翻訳版）関連する最終プロジェクトを完了して、学習を強化します。あなたの専門知識を証明するために私たちのオンライン監督パートナーとあなたの認定試験をスケジュールします。
Not currently available
3 min
Certifications Japanese Experienced User XM For Employee Experience certification-styles blue-ex
XM for Employee Experience Expert Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
87 min
experience-employee Certifications Experienced User Premium XM For Employee Experience certification-styles blue-ex Individual Courses ex_expiration tile-category-certification
Boucler la boucle avec les clients
Tirez parti de la billetterie et de la gestion des cas pour établir rapidement des priorités et répondre aux commentaires des clients.
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses French
Présentation de la gestion de l'expérience client
Comprendre la discipline de la gestion de l'expérience client et apprendre à utiliser le modèle de maturité Qualtrics CX pour évaluer et adapter votre programme.
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses French
Gestion d'un répertoire client pour la distribution
Apprenez à communiquer efficacement avec vos clients en créant et en maintenant une plate-forme unique pour les contacts.
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses French
Capture des métriques de l'expérience client
Apprenez des stratégies pour identifier les paramètres d'expérience client appropriés pour atteindre les objectifs de votre programme et appliquer les meilleures pratiques de conception de sondages.
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses French
Création de tableaux de bord de l'expérience client
Créez des tableaux de bord efficaces qui visualisent vos données d'expérience client et inspirent les parties prenantes à agir.
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses French
Analyser les commentaires des clients avec Text iQ
Renseignez-vous sur l'importance et la signification du sentiment textuel et créez des sujets qui classent vos réponses textuelles dans des catégories facilement compréhensibles.
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses green-cx Text iQ / Stats iQ Individual Courses French
CXアンケート回答を収集する
適切な配信方法でアンケート回答の収集を開始します。
FREE
32 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx XM Directory Individual Courses
CXフィードバック結果をダッシュボードで表示する
ダッシュボードをカスタマイズし、関係者に共有します。
FREE
69 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Dashboards Individual Courses
CXフォローアップを自動化する
顧客とのやり取りにおいてフォローアップが必要な場合に使用できるワークフローとタスクについて学習します。
FREE
11 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Workflows Individual Courses
CXアンケートの回答データを理解する
データの分析に向けて「データと分析」において回答がどのように表示されるかを確認します。
FREE
18 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
CXプロジェクトを作成する
質問や回答選択肢の作成を含むアンケート調査作成の基礎について学習します。
FREE
27 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
CXプロジェクトを完成させる
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
16 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Individual Courses
CXプロジェクトをカスタマイズする
回答率の向上やサーベイ疲れの回避を目的としたアンケート体験を各顧客向けにカスタマイズする方法や自分の組織のブランディングでプロジェクトをデザインする方法について学習します。
FREE
19 min
XM For Customer Experience Japanese New User On-Demand Videos Free green-cx Embedded Data Individual Courses
Untersuchen und Analysieren von Daten
Organisieren und analysieren Sie Ihre gesammelten Daten, um neue Mitarbeitereinblicke zu gewinnen.
FREE
44 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses German
Einführung in Mitarbeitererfahrungsprogramme
Erstellen Sie unabhängig ein Mitarbeitererfahrungsprogramm mit einer klaren und strategischen Roadmap, die durch Best Practices für das Umfragedesign untermauert wird, um die relevanten Ergebniskennzahlen zu messen.
FREE
128 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses German
Verteilen von Projekten
Kommunizieren Sie effektiv mit Ihren Mitarbeitern, um den Wert ihres Feedbacks zu betonen und das Zuhören der Mitarbeiter zu verbessern.
FREE
26 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses German
Verwalten von Teilnehmern
Verwalten und pflegen Sie Mitarbeiter innerhalb Ihres EX-Programms effizient, um eine personalisierte Erfahrung auf der Grundlage von Mitarbeiterinformationen und Berichtsbeziehungen zu bieten.
FREE
91 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses German
Meldung von EX-Dashboard-Daten
Präsentieren Sie Ihr Mitarbeiterfeedback strategisch, um Verbesserungsbereiche hervorzuheben und sinnvolle Maßnahmen voranzutreiben.
FREE
126 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses German Dashboard Viewer/Report Consumer
Gestionar su licencia como administrador de organización
Descubra la metodología para ser un administrador de organización eficaz para una licencia de Qualtrics, así como la forma de utilizar Admin Hub dentro de Qualtrics.
FREE
46 min
XM For Customer Experience Spanish level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses French latest-courses Brand Administrator XM For Strategy & Research
Week 1 - XM For Strategy & Research Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Creación de un proyecto de encuesta
La encuesta es la columna vertebral de la recopilación de datos de Experience Management, al tener una comprensión integral de los componentes tecnológicos de Experience Management lo ayudará a producir proyectos de calidad que lleven a información estratégica de calidad.
FREE
73 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Planificación y diseño de una encuesta
La encuesta es la columna vertebral de la recopilación de datos para XM; una encuesta bien diseñada garantizará que dispone de los datos necesarios para tomar decisiones. En este curso se describen los impactos posteriores de la encuesta y se describen las mejores prácticas de diseño de la encuesta para garantizar la calidad de los datos.
FREE
38 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Generación de informes de resultados de encuesta con dashboards de resultados
Una vez que haya completado la recopilación de datos para la encuesta, es el momento de analizar y compartir los resultados con las partes interesadas. En este curso, aprenderá cómo se estructuran los dashboards de resultados en Qualtrics y cómo puede personalizarlos para comunicar los resultados.
FREE
60 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
Comprensión de los datos de la encuesta
Los datos sin procesar que recopila su encuesta se almacenan en Datos y análisis. Aquí tendrá acceso a todas las Respuestas registradas, así como a las Respuestas en curso. En este curso aprenderá a ver y gestionar estas respuestas.
FREE
37 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Gestión de la experiencia: una breve introducción
La gestión de la experiencia está cambiando la forma en que operan las empresas. Comprender todo el panorama de una organización nunca ha sido tan importante ni más accesible de lo que es ahora. Inicie su comprensión de la gestión de la experiencia con este módulo introductorio.
FREE
27 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Distribución de un proyecto de encuesta
Después de crear y publicar su encuesta, está listo para enviarla para recopilar datos. Hay varios métodos de distribución disponibles en Qualtrics; en este módulo exploramos los más utilizados.
FREE
51 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Maturing Your EX Program
In this unit, learn about the 5 stages of XM maturity, recommendations for getting started and then expanding your maturity journey, and how to use the competency and maturity assessment to drive alignment and support for your EX journey.
FREE
33 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute XM For Employee Experience Individual Courses
Understanding Employee Experience
This unit introduces the discipline of employee experience management, explains how humans process their experiences, and explores EX in action as it helps an organization measure and improve.
FREE
31 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute XM For Employee Experience Individual Courses
Six XM Competencies for EX
In this unit, learn about the 6 XM competencies and 20 XM skills and how to apply them to drive the right actions in your EX program.
FREE
111 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute XM For Employee Experience Individual Courses
Comprensión de los datos de la encuesta
Los datos sin procesar que recopila su encuesta se almacenan en Datos y análisis. Aquí tendrá acceso a todas las Respuestas registradas, así como a las Respuestas en curso. En este curso aprenderá a ver y gestionar estas respuestas.
FREE
37 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Planificación y diseño de una encuesta
La encuesta es la columna vertebral de la recopilación de datos para XM; una encuesta bien diseñada garantizará que dispone de los datos necesarios para tomar decisiones. En este curso se describen los impactos posteriores de la encuesta y se describen las mejores prácticas de diseño de la encuesta para garantizar la calidad de los datos.
FREE
38 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Generación de informes de resultados de encuesta con dashboards de resultados
Una vez que haya completado la recopilación de datos para la encuesta, es el momento de analizar y compartir los resultados con las partes interesadas. En este curso, aprenderá cómo se estructuran los dashboards de resultados en Qualtrics y cómo puede personalizarlos para comunicar los resultados.
FREE
60 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
Creación de un proyecto de encuesta
La encuesta es la columna vertebral de la recopilación de datos de Experience Management, al tener una comprensión integral de los componentes tecnológicos de Experience Management lo ayudará a producir proyectos de calidad que lleven a información estratégica de calidad.
FREE
73 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Gestión de la experiencia: una breve introducción
La gestión de la experiencia está cambiando la forma en que operan las empresas. Comprender todo el panorama de una organización nunca ha sido tan importante ni más accesible de lo que es ahora. Inicie su comprensión de la gestión de la experiencia con este módulo introductorio.
FREE
27 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Distribución de un proyecto de encuesta
Después de crear y publicar su encuesta, está listo para enviarla para recopilar datos. Hay varios métodos de distribución disponibles en Qualtrics; en este módulo exploramos los más utilizados.
FREE
51 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Gestión de la experiencia: una breve introducción
La gestión de la experiencia está cambiando la forma en que operan las empresas. Comprender todo el panorama de una organización nunca ha sido tan importante ni más accesible de lo que es ahora. Inicie su comprensión de la gestión de la experiencia con este módulo introductorio.
FREE
27 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Generación de informes de resultados de encuesta con dashboards de resultados
Una vez que haya completado la recopilación de datos para la encuesta, es el momento de analizar y compartir los resultados con las partes interesadas. En este curso, aprenderá cómo se estructuran los dashboards de resultados en Qualtrics y cómo puede personalizarlos para comunicar los resultados.
FREE
60 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
Creación de un proyecto de encuesta
La encuesta es la columna vertebral de la recopilación de datos de Experience Management, al tener una comprensión integral de los componentes tecnológicos de Experience Management lo ayudará a producir proyectos de calidad que lleven a información estratégica de calidad.
FREE
73 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Distribución de un proyecto de encuesta
Después de crear y publicar su encuesta, está listo para enviarla para recopilar datos. Hay varios métodos de distribución disponibles en Qualtrics; en este módulo exploramos los más utilizados.
FREE
51 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Comprensión de los datos de la encuesta
Los datos sin procesar que recopila su encuesta se almacenan en Datos y análisis. Aquí tendrá acceso a todas las Respuestas registradas, así como a las Respuestas en curso. En este curso aprenderá a ver y gestionar estas respuestas.
FREE
37 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Planificación y diseño de una encuesta
La encuesta es la columna vertebral de la recopilación de datos para XM; una encuesta bien diseñada garantizará que dispone de los datos necesarios para tomar decisiones. En este curso se describen los impactos posteriores de la encuesta y se describen las mejores prácticas de diseño de la encuesta para garantizar la calidad de los datos.
FREE
38 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Erstellen von Kundenerlebnis-Dashboards
Erstellen Sie effektive Dashboards, die Ihre CX-Daten visualisieren und die Stakeholder dazu inspirieren, Maßnahmen zu ergreifen.
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses German
Verwalten eines Kundenverzeichnisses für den Vertrieb
Lernen Sie, effektiv mit Ihren Kunden zu kommunizieren, indem Sie eine einzigartige Plattform für Kontakte schaffen und pflegen.
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses German
Einführung in das Customer Experience Management
Verstehen Sie die Disziplin des Customer Experience Managements und lernen Sie, das Qualtrics CX-Reifegradmodell zu verwenden, um Ihr Programm zu bewerten und zu skalieren.
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses German
Den Kreislauf mit Kunden schließen
Nutzen Sie Ticketing und Fallmanagement, um Kundenfeedback schnell zu priorisieren und darauf zu reagieren.
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses German
Erfassung von Kundenerlebnismetriken
Lernen Sie Strategien zur Identifizierung der geeigneten Kundenerfahrungsmetriken kennen, um Ihre Programmziele zu erreichen, und wenden Sie Best Practices für das Umfragedesign an.
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses German
Kundenfeedback mit Text iQ analysieren
Erfahren Sie mehr über die Bedeutung und Bedeutung von Text-Sentiment und erstellen Sie Themen, die Ihre Textantworten in leicht verständliche Kategorien kategorisieren.
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free Text iQ / Stats iQ Individual Courses German
Week 5 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Mastering the XM Directory
Learn how to use the XM Directory to your advantage by organizing all of your respondent communications under one efficient system.
FREE
62 min
experience-customer XM For Customer Experience Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses English
E-­Commerce Experience Optimization
Learn about this pre-built Digital CX program that uses best practices to help you understand customer needs and preferences, leading to insights that can improve customer conversion and retention.
FREE
27 min
experience-customer XM For Customer Experience On-Demand Courses Free green-cx Individual Courses English
On-Demand Webinar - Level Up Your CX Program
Ready to take your CX program to new heights? Here’s your chance to see some of the advanced features in CustomerXM and how they can help you boost your CX program.
FREE
60 min
XM For Customer Experience Live Training Free green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Comprendre vos commentaires de recherche
Explorez les différentes façons d'afficher et d'organiser vos données en gérant les résultats, en recodant les valeurs et en exportant et en important les données de réponse. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
24 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Configurer votre projet de recherche
Apprenez les bases de la construction de sondages en créant des questions et des choix de réponses qui engagent les répondants. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
25 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Recueillir des commentaires sur la recherche
Apprenez à gérer les contacts et à distribuer votre enquête par différents canaux pour engager vos publics cibles et générer des taux de réponse. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
14 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Rendre compte de vos commentaires de recherche
Personnalisez les visualisations de données avec des graphiques et des tableaux qui affichent des données agrégées dans un rapport complet et partageable. S'applique au produit Qualtrics XM For Strategy & Research..
FREE
12 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Partager votre projet de recherche
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
7 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Personnalisation de votre projet de recherche
Explorez les outils et fonctionnalités avancés qui vous permettent d'adapter l'expérience de sondage de vos répondants et d'améliorer votre collecte de réponses. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
18 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses French XM For Strategy & Research
Sharing Your Research Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues. Applies to Qualtrics CoreXM and DesignXM products.
FREE
7 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Understanding Your Research Feedback
Explore the different ways to view and organize your data through managing results, recoding values, and exporting & importing response data. Applies to Qualtrics CoreXM and DesignXM products.
FREE
24 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Customizing Your Research Project
Explore the advanced tools and features that allow you to tailor the survey experience of your respondents and improve your response collection. Applies to Qualtrics CoreXM and DesignXM products.
FREE
18 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses English XM For Strategy & Research
Configuring Your Research Project
Learn survey building fundamentals by creating questions and answer choices that engage respondents. Applies to Qualtrics Strategy & Research products.
FREE
25 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Collecting Research Feedback
Learn how to manage contacts and distribute your survey through different channels to engage your target audiences and drive response rates. Applies to Qualtrics CoreXM and DesignXM products.
FREE
14 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Reporting Your Research Feedback
Customize data visualizations with graphs and tables that display aggregate data in a comprehensive, shareable report. Applies to the Qualtrics CoreXM product.
FREE
12 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
EXプロジェクトを完成させる
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
16 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
EXアンケート結果をダッシュボードで表示する
表やグラフを作成し、ダッシュボードを組織全体に共有します。
FREE
75 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
EXアンケートの回答データを理解する
データの分析に向けて回答の閲覧や管理方法、フィルタの使用方法、元データのエクスポート方法について学習します。
FREE
17 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
EXアンケート回答を収集する
回答率の向上に向けて、参加者を管理する方法や参加者にアンケートを配信する方法について学習します。
FREE
28 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
EXプロジェクトを作成する
プロジェクトの作成方法や質問タイプ、基本的なロジックの構築方法を学習して効果的な従業員エンゲージメントプロジェクトを立ち上げます。
FREE
28 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
EXプロジェクトをカスタマイズする
回答率の向上やサーベイ疲れの回避を目的としたアンケート体験を各従業員向けにカスタマイズする方法や自分の組織のブランディングでプロジェクトをデザインする方法について学習します。
FREE
13 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses
Configurer votre projet 360
Créez un projet de feedback multi-évaluateurs en découvrant comment construire des projets, des types de questions et comment utiliser la logique de base.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Comprendre votre feedback 360
Apprenez à interpréter vos données de réponse et à mieux vous préparer aux rapports en gérant les réponses, en utilisant des filtres et en exportant des données brutes.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Personnalisation de votre projet 360
Augmentez les taux de réponse et évitez la fatigue du sondage en adaptant l'expérience du sondage à chaque employé et en stylisant votre projet avec une image de marque appropriée.
FREE
12 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Signaler vos commentaires à 360 °
Affichez vos données en apprenant à créer des rapports individualisés et faciles à digérer pour vos employés.
FREE
16 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses French
Recueillir des commentaires à 360 °
Apprenez à gérer vos participants et communiquez avec eux pour lancer la collecte de réponses.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Partager votre projet 360
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
プロジェクトを作成する
質問や回答選択肢の作成を含むアンケート調査作成の基礎について学習します。
FREE
31 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
プロジェクトを完成させる
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
15 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
プロジェクトをカスタマイズする
アンケート体験を各回答者向けにカスタマイズするための高度な機能について学習します。
FREE
19 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
Week 2 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
アンケートの回答データを理解する
結果の管理、識別値の変更、データのエクスポート・インポートを含むデータを閲覧・整理する方法を学習します。
FREE
37 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
アンケート結果をレポートにする
共有可能なレポートにデータをグラフや表で可視化する方法について学習します。
FREE
12 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
アンケート回答を収集する
連絡先を管理する方法や適切な配信方法でアンケート回答を収集する方法を学習し、アンケートの回答率の向上を目指します。
FREE
14 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
On-Demand Webinar - Designing a Survey
This training is designed for anyone new to the discipline of XM and the Qualtrics platform. Learn how to confidently design a survey, based on best practice methodologies, and configure survey logic and settings to create a personalized experience.
FREE
60 min
XM For Customer Experience level-1-xm New User Free BrandXM XM For Employee Experience CoreXM DesignXM registered-flag On-Demand Articles Getting Started Individual Courses tile-category-on-demand-webinar Getting Started Series getting-started-series
XM for Strategy & Research Expert Capstone
Schließen Sie das zugehörige Abschlussprojekt ab, um Ihr Lernen zu festigen. Vereinbaren Sie Ihre Zertifizierungsprüfung mit unserem Online-Beaufsichtigungspartner, um Ihr Fachwissen zu beweisen.
Not currently available
Certifications CoreXM DesignXM certification-styles black-cm German XM For Strategy & Research
XM for Strategy & Research Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-research Certifications Experienced User Premium CoreXM DesignXM certification-styles black-cm Individual Courses cm_expiration tile-category-certification XM For Strategy & Research
Closing the Loop with Customers
Leverage ticketing and case management to rapidly prioritize and respond to customer feedback.
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses English
Managing a Customer Directory for Distribution
Learn to effectively communicate with your customers by creating and maintaining a singular platform for contacts.
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses English
Capturing Customer Experience Metrics
Learn strategies for identifying the appropriate customer experience metrics to achieve your program goals and applying survey design best practices.
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses English
Analyzing Customer Feedback with Text iQ
Learn about the importance and meaning of text sentiment and create topics that categorize your text responses into easily understandable categories.
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Text iQ / Stats iQ Individual Courses English
Introducing Customer Experience Management
Understand the Customer Experience Management discipline and learn to use the Qualtrics CX maturity model to assess and scale your program.
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses English
Creating Customer Experience Dashboards
Build effective dashboards that visualize your CX data and inspire stakeholders to take action.
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses English
Capstone de compromiso del empleado
Complete el proyecto final asociado para solidificar su aprendizaje. A continuación, programe su examen de certificación con nuestro socio de supervisión en línea para demostrar su experiencia.
Not currently available
3 min
Spanish Certifications Experienced User certification-styles blue-ex Embedded Data
XM for Employee Experience Expert Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
87 min
experience-employee Certifications Experienced User Premium XM For Employee Experience certification-styles blue-ex Individual Courses ex_expiration tile-category-certification
Teilen Sie Ihr CX-Projekt
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten.
FREE
7 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German
Anpassen Ihres CX-Projekts
Steigern Sie die Rücklaufquoten und vermeiden Sie Ermüdungserscheinungen bei Umfragen, indem Sie die Umfrageerfahrung auf jeden einzelnen Kunden abstimmen und Ihr Projekt mit einem geeigneten Branding gestalten.
FREE
13 min
XM For Customer Experience New User On-Demand Videos Free green-cx Embedded Data Individual Courses German
Verständnis Ihres CX-Feedbacks Melden Ihres CX-Feedbacks
Lernen Sie, Ihre Daten richtig zu interpretieren, indem Sie verstehen, wie Feedback in Daten & Analyse angezeigt wird.
FREE
14 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German
Sammeln von CX-Feedback
Starten Sie Ihr Projekt erfolgreich, indem Sie den geeigneten Vertriebskanal bestimmen.
FREE
25 min
XM For Customer Experience New User On-Demand Videos Free green-cx XM Directory Individual Courses German
Konfigurieren Ihres CX-Projekts
Lernen Sie die Grundlagen des Umfragebaus kennen, indem Sie Fragen erstellen und Entscheidungen beantworten, die Kunden ansprechen.
FREE
22 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German
Melden Ihres CX-Feedbacks
Entwerfen und passen Sie Dashboards an, die Ihre Daten in einem leicht verdaulichen Format für Ihre internen Teams präsentieren.
FREE
45 min
XM For Customer Experience New User On-Demand Videos Free green-cx Dashboards Individual Courses German
Automatisierung von CX-Nachbeobachtungen
Benachrichtigen Sie Ihr Team, wenn eine Kundeninteraktion eine Nachverfolgung erfordert, indem Sie Workflows und Aufgaben verwenden.
FREE
10 min
XM For Customer Experience New User On-Demand Videos Free green-cx Workflows Individual Courses German
結果ダッシュボードを使用した調査結果の報告
（機械翻訳版）調査のためのデータ収集が完了したら、分析して結果をステークホルダーに共有する時が来ました。このコースでは、結果ダッシュボードがQualtricsでどのように構成されているか、および調査結果を伝えるためにこれらをカスタマイズする方法を学びます。
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
調査プロジェクトの構築
（機械翻訳版）この調査は、Experience Managementのデータ収集の基盤であり、Experience Managementのテクノロジーコンポーネントを包括的に理解することで、質の高い洞察につながる質の高いプロジェクトを作成するのに役立ちます。
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査の計画と設計
（機械翻訳版）このアンケートはXMのデータ収集の基盤であり、適切に設計されたアンケートにより、意思決定に必要なデータが確実に得られます。このコースでは、調査の下流への影響を説明し、質の高いデータを確保するための調査設計のベストプラクティスを概説します。
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
エクスペリエンスマネジメント：簡単な紹介
（機械翻訳版）エクスペリエンス・マネジメントは、ビジネスの運営方法を変えつつあります。組織の全体像を理解することは、今ほど重要であり、アクセスしやすいものではありません。この入門モジュールで、体験管理の理解を始めましょう。
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査データの理解
（機械翻訳版）アンケートで収集した生データは、データと分析に保存されます。ここでは、録画されたすべてのレスポンスと進行中のレスポンスにアクセスできます。このコースでは、これらの回答を表示および管理する方法を学びます。
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
アンケートプロジェクトの配布
（機械翻訳版）アンケートを作成して公開すると、アンケートを送信してデータを収集できるようになります。Qualtricsにはいくつかの配布方法があります。このモジュールでは、最も一般的に使用される方法について説明します。
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Présentation des programmes d'expérience des employés
Créer indépendamment un programme d'expérience employé avec une feuille de route claire et stratégique, étayée par les meilleures pratiques de conception de l'enquête pour mesurer les indicateurs de résultats pertinents.
FREE
128 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses French
Gestion des participants
Gérez et maintenez efficacement les employés au sein de votre programme EX pour fournir une expérience personnalisée basée sur les informations sur les employés et les relations hiérarchiques.
FREE
91 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses French
Exploration et analyse des données
Organisez et analysez vos données collectées pour découvrir de nouvelles informations sur les employés.
FREE
44 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses French
Reporting des données du tableau de bord EX
Présentez stratégiquement les commentaires de vos employés pour mettre en évidence les domaines d'amélioration et mener des actions significatives.
FREE
126 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses French Dashboard Viewer/Report Consumer
Répartition des projets
Communiquez efficacement avec vos employés pour souligner la valeur de leurs commentaires et améliorer l'écoute des employés.
FREE
26 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses French
結果ダッシュボードを使用した調査結果の報告
（機械翻訳版）調査のためのデータ収集が完了したら、分析して結果をステークホルダーに共有する時が来ました。このコースでは、結果ダッシュボードがQualtricsでどのように構成されているか、および調査結果を伝えるためにこれらをカスタマイズする方法を学びます。
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
調査の計画と設計
（機械翻訳版）このアンケートはXMのデータ収集の基盤であり、適切に設計されたアンケートにより、意思決定に必要なデータが確実に得られます。このコースでは、調査の下流への影響を説明し、質の高いデータを確保するための調査設計のベストプラクティスを概説します。
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
エクスペリエンスマネジメント：簡単な紹介
（機械翻訳版）エクスペリエンス・マネジメントは、ビジネスの運営方法を変えつつあります。組織の全体像を理解することは、今ほど重要であり、アクセスしやすいものではありません。この入門モジュールで、体験管理の理解を始めましょう。
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査プロジェクトの構築
（機械翻訳版）この調査は、Experience Managementのデータ収集の基盤であり、Experience Managementのテクノロジーコンポーネントを包括的に理解することで、質の高い洞察につながる質の高いプロジェクトを作成するのに役立ちます。
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査データの理解
（機械翻訳版）アンケートで収集した生データは、データと分析に保存されます。ここでは、録画されたすべてのレスポンスと進行中のレスポンスにアクセスできます。このコースでは、これらの回答を表示および管理する方法を学びます。
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
アンケートプロジェクトの配布
（機械翻訳版）アンケートを作成して公開すると、アンケートを送信してデータを収集できるようになります。Qualtricsにはいくつかの配布方法があります。このモジュールでは、最も一般的に使用される方法について説明します。
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Week 3: Additional Resources
Check out these additional resources to learn more about becoming an effective Brand Administrator
FREE
Verwalten Ihrer Lizenz als Markenadministrator
Lernen Sie die Methodik, ein effektiver Markenadministrator für eine Qualtrics-Lizenz zu sein, sowie die Verwendung des Admin Hub innerhalb von Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses German latest-courses Brand Administrator XM For Strategy & Research
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research
Week 1 - XM For Customer Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Planung und Gestaltung einer Umfrage
Die Umfrage ist das Rückgrat der Datenerhebung für XM. Eine gut gestaltete Umfrage stellt sicher, dass Sie über die Daten verfügen, die Sie benötigen, um Entscheidungen zu treffen. Dieser Kurs beschreibt die nachgelagerten Auswirkungen der Umfrage und skizziert die Best Practices für das Umfragedesign, um Qualitätsdaten sicherzustellen.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Grundlegendes zu Umfragedaten
Die Rohdaten, die Ihre Umfrage sammelt, werden in Data & Analysis gespeichert. Hier haben Sie Zugriff auf alle aufgezeichneten und laufenden Antworten. In diesem Kurs lernen Sie, wie Sie diese Antworten anzeigen und verwalten.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Berichterstattung über Umfrageergebnisse mit Ergebnis-Dashboards
Sobald Sie die Datenerhebung für die Umfrage abgeschlossen haben, ist es an der Zeit, die Ergebnisse zu analysieren und an die Stakeholder weiterzugeben. In diesem Kurs erfahren Sie, wie Ergebnis-Dashboards in Qualtrics strukturiert sind und wie Sie diese anpassen können, um Ergebnisse zu kommunizieren.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM German XM For Strategy & Research
Erstellen eines Umfrageprojekts
Die Umfrage ist das Rückgrat der Datenerhebung im Bereich des Erfahrungsmanagements. Ein umfassendes Verständnis der Technologiekomponenten des Erfahrungsmanagements hilft Ihnen, qualitativ hochwertige Projekte zu erstellen, die zu hochwertigen Erkenntnissen führen.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erfahrungsmanagement: Eine kurze Einführung
Experience Management verändert die Art und Weise, wie Unternehmen arbeiten. Das Verständnis der gesamten Landschaft einer Organisation war noch nie so wichtig oder zugänglich wie jetzt. Starten Sie Ihr Verständnis von Experience Management mit diesem Einführungsmodul.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Verteilen eines Umfrageprojekts
Nach der Erstellung und Veröffentlichung Ihrer Umfrage sind Sie bereit, Ihre Umfrage zu senden, um Daten zu sammeln. In Qualtrics stehen mehrere Vertriebsmethoden zur Verfügung. In diesem Modul untersuchen wir die am häufigsten verwendeten.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - XMP New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Anpassen Ihres EX-Projekts
Steigern Sie die Rücklaufquoten und vermeiden Sie Ermüdungserscheinungen bei Umfragen, indem Sie die Umfrageerfahrung auf jeden einzelnen Mitarbeiter abstimmen und Ihr Projekt mit einem geeigneten Branding gestalten.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses German
Teilen Ihres EX-Projekts
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Einholen von EX-Feedback
Steigern Sie die Umfrage-Antwortraten, indem Sie lernen, wie Sie Ihre Teilnehmer effizient verwalten, an sie verteilen und mit ihnen kommunizieren können.
FREE
19 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Konfigurieren Ihres EX-Projekts
Erstellen Sie ein ansprechendes Mitarbeitererlebnis-Projekt, indem Sie herausfinden, wie Sie Projekte erstellen, Fragetypen stellen und wie Sie grundlegende Logik verwenden.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Melden Sie Ihr EX-Feedback
Fördern Sie die unternehmensweite Einführung von Dashboards und Berichten, indem Sie lernen, wie Sie umfassende Diagramme, Grafiken und Tabellen erstellen.
FREE
45 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses German
On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Getting Started Individual Courses English tile-category-on-demand-webinar
Ihr EX-Feedback verstehen
Erfahren Sie, wie Sie Ihre Antwortdaten interpretieren und besser für die weitere Analyse vorbereiten, indem Sie Antworten verwalten, Filter verwenden und Rohdaten exportieren.
FREE
9 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Analyser les commentaires des clients avec Text iQ
Renseignez-vous sur l'importance et la signification du sentiment textuel et créez des sujets qui classent vos réponses textuelles dans des catégories facilement compréhensibles.
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses green-cx Text iQ / Stats iQ Individual Courses French
Boucler la boucle avec les clients
Tirez parti de la billetterie et de la gestion des cas pour établir rapidement des priorités et répondre aux commentaires des clients.
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses French
Présentation de la gestion de l'expérience client
Comprendre la discipline de la gestion de l'expérience client et apprendre à utiliser le modèle de maturité Qualtrics CX pour évaluer et adapter votre programme.
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses French
Gestion d'un répertoire client pour la distribution
Apprenez à communiquer efficacement avec vos clients en créant et en maintenant une plate-forme unique pour les contacts.
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses French
Capture des métriques de l'expérience client
Apprenez des stratégies pour identifier les paramètres d'expérience client appropriés pour atteindre les objectifs de votre programme et appliquer les meilleures pratiques de conception de sondages.
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses French
Création de tableaux de bord de l'expérience client
Créez des tableaux de bord efficaces qui visualisent vos données d'expérience client et inspirent les parties prenantes à agir.
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses French
Week 5 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Designing Engagement Dashboards to Drive Change
Drive organization-wide adoption of employee engagement dashboards by learning to tailor the presented data for each stakeholder.
FREE
28 min
experience-employee Experienced User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English
Using the EX25 (Engagement & Pulse) Solution
Learn how to use the pre-built EX25 Solution to design and launch your Annual Engagement or Pulse program in line with research-backed best practices, leading to insights that can improve the employee experience at your organization.
FREE
25 min
experience-employee xz-new Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English
エクスペリエンスマネジメント：簡単な紹介
（機械翻訳版）エクスペリエンス・マネジメントは、ビジネスの運営方法を変えつつあります。組織の全体像を理解することは、今ほど重要であり、アクセスしやすいものではありません。この入門モジュールで、体験管理の理解を始めましょう。
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
アンケートプロジェクトの配布
（機械翻訳版）アンケートを作成して公開すると、アンケートを送信してデータを収集できるようになります。Qualtricsにはいくつかの配布方法があります。このモジュールでは、最も一般的に使用される方法について説明します。
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査データの理解
（機械翻訳版）アンケートで収集した生データは、データと分析に保存されます。ここでは、録画されたすべてのレスポンスと進行中のレスポンスにアクセスできます。このコースでは、これらの回答を表示および管理する方法を学びます。
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査の計画と設計
（機械翻訳版）このアンケートはXMのデータ収集の基盤であり、適切に設計されたアンケートにより、意思決定に必要なデータが確実に得られます。このコースでは、調査の下流への影響を説明し、質の高いデータを確保するための調査設計のベストプラクティスを概説します。
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査プロジェクトの構築
（機械翻訳版）この調査は、Experience Managementのデータ収集の基盤であり、Experience Managementのテクノロジーコンポーネントを包括的に理解することで、質の高い洞察につながる質の高いプロジェクトを作成するのに役立ちます。
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
結果ダッシュボードを使用した調査結果の報告
（機械翻訳版）調査のためのデータ収集が完了したら、分析して結果をステークホルダーに共有する時が来ました。このコースでは、結果ダッシュボードがQualtricsでどのように構成されているか、および調査結果を伝えるためにこれらをカスタマイズする方法を学びます。
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
Grundlegendes zu Umfragedaten
Die Rohdaten, die Ihre Umfrage sammelt, werden in Data & Analysis gespeichert. Hier haben Sie Zugriff auf alle aufgezeichneten und laufenden Antworten. In diesem Kurs lernen Sie, wie Sie diese Antworten anzeigen und verwalten.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erfahrungsmanagement: Eine kurze Einführung
Experience Management verändert die Art und Weise, wie Unternehmen arbeiten. Das Verständnis der gesamten Landschaft einer Organisation war noch nie so wichtig oder zugänglich wie jetzt. Starten Sie Ihr Verständnis von Experience Management mit diesem Einführungsmodul.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Planung und Gestaltung einer Umfrage
Die Umfrage ist das Rückgrat der Datenerhebung für XM. Eine gut gestaltete Umfrage stellt sicher, dass Sie über die Daten verfügen, die Sie benötigen, um Entscheidungen zu treffen. Dieser Kurs beschreibt die nachgelagerten Auswirkungen der Umfrage und skizziert die Best Practices für das Umfragedesign, um Qualitätsdaten sicherzustellen.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Berichterstattung über Umfrageergebnisse mit Ergebnis-Dashboards
Sobald Sie die Datenerhebung für die Umfrage abgeschlossen haben, ist es an der Zeit, die Ergebnisse zu analysieren und an die Stakeholder weiterzugeben. In diesem Kurs erfahren Sie, wie Ergebnis-Dashboards in Qualtrics strukturiert sind und wie Sie diese anpassen können, um Ergebnisse zu kommunizieren.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM German XM For Strategy & Research
Erstellen eines Umfrageprojekts
Die Umfrage ist das Rückgrat der Datenerhebung im Bereich des Erfahrungsmanagements. Ein umfassendes Verständnis der Technologiekomponenten des Erfahrungsmanagements hilft Ihnen, qualitativ hochwertige Projekte zu erstellen, die zu hochwertigen Erkenntnissen führen.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Verteilen eines Umfrageprojekts
Nach der Erstellung und Veröffentlichung Ihrer Umfrage sind Sie bereit, Ihre Umfrage zu senden, um Daten zu sammeln. In Qualtrics stehen mehrere Vertriebsmethoden zur Verfügung. In diesem Modul untersuchen wir die am häufigsten verwendeten.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - XMP New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Configuring Your CX Project
Learn survey building fundamentals by creating questions and answer choices that engage customers.
FREE
22 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English
Customizing Your CX Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual customer and styling your project with appropriate branding.
FREE
13 min
XM For Customer Experience New User On-Demand Videos Free green-cx Embedded Data Individual Courses English
Understanding Your CX Feedback
Learn to correctly interpret your data by understanding how feedback is displayed in Data & Analysis.
FREE
14 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English
Automating CX Follow Ups
Notify your team when a customer interaction requires follow-up by utilizing Workflows & Tasks.
FREE
10 min
XM For Customer Experience New User On-Demand Videos Free green-cx Workflows Individual Courses English
Reporting Your CX Feedback
Design and customize dashboards that showcase your data in an easily digestible format for your internal teams.
FREE
45 min
XM For Customer Experience New User On-Demand Videos Free green-cx Dashboards Individual Courses English
Sharing Your CX Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English
Collecting CX Feedback
Launch your project successfully by determining the appropriate distribution channel.
FREE
25 min
XM For Customer Experience New User On-Demand Videos Free green-cx XM Directory Individual Courses English
On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Programme d'expérience candidat
Apprenez à utiliser la solution d'expérience candidat pré-construite pour recueillir des commentaires importants à toutes les étapes du processus d'embauche, ce qui permet d'obtenir des informations qui améliorent l'expérience candidat et rehaussent la valeur de la marque employeur de votre organisation.
FREE
68 min
experience-employee Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Melden Ihres CX-Feedbacks
Entwerfen und passen Sie Dashboards an, die Ihre Daten in einem leicht verdaulichen Format für Ihre internen Teams präsentieren.
FREE
45 min
XM For Customer Experience New User On-Demand Videos Free green-cx Dashboards Individual Courses German
On-Demand Webinar - Digital CX Masterclass
Join this session to see how you can extend your CX program into digital to really improve every interaction your customers have with you.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Automatisierung von CX-Nachbeobachtungen
Benachrichtigen Sie Ihr Team, wenn eine Kundeninteraktion eine Nachverfolgung erfordert, indem Sie Workflows und Aufgaben verwenden.
FREE
10 min
XM For Customer Experience New User On-Demand Videos Free green-cx Workflows Individual Courses German
On-Demand Webinar - Launching a Website Feedback Program
This training is designed to introduce you to setting up programs that allow you to collect feedback through surveys deployed directly from your digital platforms, both website and app.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Individual Courses tile-category-on-demand-webinar
Week 2 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Sammeln von CX-Feedback
Starten Sie Ihr Projekt erfolgreich, indem Sie den geeigneten Vertriebskanal bestimmen.
FREE
25 min
XM For Customer Experience New User On-Demand Videos Free green-cx XM Directory Individual Courses German
Konfigurieren Ihres CX-Projekts
Lernen Sie die Grundlagen des Umfragebaus kennen, indem Sie Fragen erstellen und Entscheidungen beantworten, die Kunden ansprechen.
FREE
22 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German
Teilen Sie Ihr CX-Projekt
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten.
FREE
7 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German
Verständnis Ihres CX-Feedbacks Melden Ihres CX-Feedbacks
Lernen Sie, Ihre Daten richtig zu interpretieren, indem Sie verstehen, wie Feedback in Daten & Analyse angezeigt wird.
FREE
14 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses German
Anpassen Ihres CX-Projekts
Steigern Sie die Rücklaufquoten und vermeiden Sie Ermüdungserscheinungen bei Umfragen, indem Sie die Umfrageerfahrung auf jeden einzelnen Kunden abstimmen und Ihr Projekt mit einem geeigneten Branding gestalten.
FREE
13 min
XM For Customer Experience New User On-Demand Videos Free green-cx Embedded Data Individual Courses German
Implementierung eines Programms für digitales Feedback
Messen Sie die Gefühle Ihrer Kunden über Ihre digitalen Plattformen, indem Sie sie beim Surfen auf Ihrer Website oder App um Feedback bitten.
FREE
111 min
experience-customer XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM green-cx Digital Feedback Individual Courses German XM For Strategy & Research
Sharing Your 360 Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Understanding Your 360 Feedback
Learn how to interpret your response data and better prepare for reporting by managing responses, using filters, and exporting raw data.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Configuring Your 360 Project
Create a multi-rater feedback project by discovering how to build projects, question types, and how to use basic logic.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Collecting 360 Feedback
Learn how to manage your participants and communicate with them to launch response collection.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
Reporting Your 360 Feedback
Display your data by learning how to create individualized, easily digestible subject reports for your employees.
FREE
16 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses English
Customizing Your 360 Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.
FREE
12 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses English
XM for Strategy & Research Expert Capstone (EN)
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
Certifications Experienced User CoreXM DesignXM certification-styles black-cm English XM For Strategy & Research
XM for Strategy & Research Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-research Certifications Experienced User Premium CoreXM DesignXM certification-styles black-cm Individual Courses cm_expiration tile-category-certification XM For Strategy & Research
XM for Strategy & Research Expert Capstone (FR)
Complétez le projet final associé pour solidifier votre apprentissage. Planifiez votre examen de certification avec notre partenaire de surveillance en ligne pour prouver votre expertise.
Not currently available
Certifications Experienced User CoreXM DesignXM certification-styles black-cm French XM For Strategy & Research
XM for Strategy & Research Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-research Certifications Experienced User Premium CoreXM DesignXM certification-styles black-cm Individual Courses cm_expiration tile-category-certification XM For Strategy & Research
Understanding Sentiment and XM Enrichments
Understand our sophisticated sentiment engine to discover areas of delight and failed expectations, perceived effort and expressed emotions. Discover actionable insights directly from the voice of your customer quickly and easily – all to save money, make money and reduce risk, ultimately to optimize Your Business.
Not currently available
120 min
Free Individual Courses English scorm-hide-menu XM Discover
Basic Categorization Skills
Learn how to discern what the important conversations are by organizing and capturing source feedback into topics and themes. Learn the basic concepts of categorization strategies, evaluating stakeholder questions and building a category model.
Not currently available
300 min
Free Individual Courses English scorm-hide-menu XM Discover
Basic Reporting with Operational Dashboards
Basic Dashboard navigation and creation of graphical displays to analyze insights. This course is meant for individuals who will be responsible for creating, maintaining, and distributing analysis to stakeholders on a regular basis.
Not currently available
300 min
Free Individual Courses English scorm-hide-menu XM Discover
Illustrating Insights with Analytical Dashboards
Learn how to create deep dive, analytic dashboards that align with stakeholder questions to identify actionable insights.
Not currently available
180 min
Free Individual Courses English scorm-hide-menu XM Discover
Fundamentals of XM Discover
START HERE! Fundamentals of XM Discover is a high-level introduction to the Discover XM product.
FREE
60 min
Free Individual Courses English scorm-hide-menu XM Discover experience-discover
Mise en œuvre des meilleures pratiques dans la conception du tableau de bord
Offrez une expérience de tableau de bord optimale à vos téléspectateurs en apprenant à répondre aux besoins de votre public, à utiliser les principes de conception et d'autres meilleures pratiques associées.
FREE
155 min
xz-new XM For Customer Experience Experienced User On-Demand Courses Free green-cx Dashboards French
Concevoir une étude relationnelle
Développez une étude relationnelle qui aide votre organisation à mieux comprendre les relations continues que les clients entretiennent avec vous et ce qui les motive.
FREE
38 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses French
Programme de santé relationnelle
Apprenez à créer le programme automatisé CX Relationship Health qui permet aux organisations de mesurer et de gérer en permanence la santé des relations clients.
FREE
67 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Workflows Dashboards Individual Courses French latest-courses
Concevoir une étude transactionnelle
Développez une étude transactionnelle qui écoute vos clients à un point de contact spécifique et vous permet de vous concentrer sur un événement ou une étape particulière de leur expérience avec votre organisation.
FREE
37 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Individual Courses French
Utiliser Stats iQ pour identifier les facteurs clés
Prenez ce que vous savez sur Stats iQ et appliquez-le pour approfondir la régression afin de découvrir ce qui motive vos résultats clés.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses French XM For Strategy & Research
On-Demand Webinar - Level Up Your CX Program
Ready to take your CX program to new heights? Here’s your chance to see some of the advanced features in CustomerXM and how they can help you boost your CX program.
FREE
60 min
XM For Customer Experience Live Training Free green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Utiliser les commentaires de première ligne dans l'expérience client
Apprenez à créer un projet de commentaires de première ligne et à en rendre compte dans votre tableau de bord.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Courses Free green-cx Individual Courses French
Création et partage d'un tableau de bord
Apprenez à utiliser Qualtrics pour créer un magnifique tableau de bord qui communique efficacement les informations de vos programmes d'expérience client à l'ensemble de votre organisation.
FREE
82 min
XM For Customer Experience Experienced User On-Demand Videos Free green-cx Dashboards Individual Courses French
Maîtriser le répertoire XM
Apprenez à utiliser le répertoire XM à votre avantage en organisant toutes vos communications avec les répondants dans un seul système efficace.
FREE
62 min
experience-customer XM For Customer Experience Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses French
On-Demand Webinar - Maximizing ROI from your CX Dashboards & Insights
CX program success hinges on how well users can use and interpret their results to make decisions and close experience gaps. Learn how to leverage your CX program with Qualtrics in this hour long webinar.
FREE
60 min
XM For Customer Experience On-Demand Videos Free XM Institute green-cx registered-flag On-Demand Articles Individual Courses English tile-category-on-demand-webinar XM Live
Berichterstattung über Umfrageergebnisse mit Ergebnis-Dashboards
Sobald Sie die Datenerhebung für die Umfrage abgeschlossen haben, ist es an der Zeit, die Ergebnisse zu analysieren und an die Stakeholder weiterzugeben. In diesem Kurs erfahren Sie, wie Ergebnis-Dashboards in Qualtrics strukturiert sind und wie Sie diese anpassen können, um Ergebnisse zu kommunizieren.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM German XM For Strategy & Research
Week 1 - XM For Customer Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
Planung und Gestaltung einer Umfrage
Die Umfrage ist das Rückgrat der Datenerhebung für XM. Eine gut gestaltete Umfrage stellt sicher, dass Sie über die Daten verfügen, die Sie benötigen, um Entscheidungen zu treffen. Dieser Kurs beschreibt die nachgelagerten Auswirkungen der Umfrage und skizziert die Best Practices für das Umfragedesign, um Qualitätsdaten sicherzustellen.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Grundlegendes zu Umfragedaten
Die Rohdaten, die Ihre Umfrage sammelt, werden in Data & Analysis gespeichert. Hier haben Sie Zugriff auf alle aufgezeichneten und laufenden Antworten. In diesem Kurs lernen Sie, wie Sie diese Antworten anzeigen und verwalten.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Verteilen eines Umfrageprojekts
Nach der Erstellung und Veröffentlichung Ihrer Umfrage sind Sie bereit, Ihre Umfrage zu senden, um Daten zu sammeln. In Qualtrics stehen mehrere Vertriebsmethoden zur Verfügung. In diesem Modul untersuchen wir die am häufigsten verwendeten.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - XMP New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erstellen eines Umfrageprojekts
Die Umfrage ist das Rückgrat der Datenerhebung im Bereich des Erfahrungsmanagements. Ein umfassendes Verständnis der Technologiekomponenten des Erfahrungsmanagements hilft Ihnen, qualitativ hochwertige Projekte zu erstellen, die zu hochwertigen Erkenntnissen führen.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erfahrungsmanagement: Eine kurze Einführung
Experience Management verändert die Art und Weise, wie Unternehmen arbeiten. Das Verständnis der gesamten Landschaft einer Organisation war noch nie so wichtig oder zugänglich wie jetzt. Starten Sie Ihr Verständnis von Experience Management mit diesem Einführungsmodul.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Grundlegendes zu Umfragedaten
Die Rohdaten, die Ihre Umfrage sammelt, werden in Data & Analysis gespeichert. Hier haben Sie Zugriff auf alle aufgezeichneten und laufenden Antworten. In diesem Kurs lernen Sie, wie Sie diese Antworten anzeigen und verwalten.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erfahrungsmanagement: Eine kurze Einführung
Experience Management verändert die Art und Weise, wie Unternehmen arbeiten. Das Verständnis der gesamten Landschaft einer Organisation war noch nie so wichtig oder zugänglich wie jetzt. Starten Sie Ihr Verständnis von Experience Management mit diesem Einführungsmodul.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Planung und Gestaltung einer Umfrage
Die Umfrage ist das Rückgrat der Datenerhebung für XM. Eine gut gestaltete Umfrage stellt sicher, dass Sie über die Daten verfügen, die Sie benötigen, um Entscheidungen zu treffen. Dieser Kurs beschreibt die nachgelagerten Auswirkungen der Umfrage und skizziert die Best Practices für das Umfragedesign, um Qualitätsdaten sicherzustellen.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Berichterstattung über Umfrageergebnisse mit Ergebnis-Dashboards
Sobald Sie die Datenerhebung für die Umfrage abgeschlossen haben, ist es an der Zeit, die Ergebnisse zu analysieren und an die Stakeholder weiterzugeben. In diesem Kurs erfahren Sie, wie Ergebnis-Dashboards in Qualtrics strukturiert sind und wie Sie diese anpassen können, um Ergebnisse zu kommunizieren.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM German XM For Strategy & Research
Erstellen eines Umfrageprojekts
Die Umfrage ist das Rückgrat der Datenerhebung im Bereich des Erfahrungsmanagements. Ein umfassendes Verständnis der Technologiekomponenten des Erfahrungsmanagements hilft Ihnen, qualitativ hochwertige Projekte zu erstellen, die zu hochwertigen Erkenntnissen führen.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Verteilen eines Umfrageprojekts
Nach der Erstellung und Veröffentlichung Ihrer Umfrage sind Sie bereit, Ihre Umfrage zu senden, um Daten zu sammeln. In Qualtrics stehen mehrere Vertriebsmethoden zur Verfügung. In diesem Modul untersuchen wir die am häufigsten verwendeten.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - XMP New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Verteilen von Projekten
Kommunizieren Sie effektiv mit Ihren Mitarbeitern, um den Wert ihres Feedbacks zu betonen und das Zuhören der Mitarbeiter zu verbessern.
FREE
26 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses German
Untersuchen und Analysieren von Daten
Organisieren und analysieren Sie Ihre gesammelten Daten, um neue Mitarbeitereinblicke zu gewinnen.
FREE
44 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses German
Einführung in Mitarbeitererfahrungsprogramme
Erstellen Sie unabhängig ein Mitarbeitererfahrungsprogramm mit einer klaren und strategischen Roadmap, die durch Best Practices für das Umfragedesign untermauert wird, um die relevanten Ergebniskennzahlen zu messen.
FREE
128 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses German
Meldung von EX-Dashboard-Daten
Präsentieren Sie Ihr Mitarbeiterfeedback strategisch, um Verbesserungsbereiche hervorzuheben und sinnvolle Maßnahmen voranzutreiben.
FREE
126 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses German Dashboard Viewer/Report Consumer
Verwalten von Teilnehmern
Verwalten und pflegen Sie Mitarbeiter innerhalb Ihres EX-Programms effizient, um eine personalisierte Erfahrung auf der Grundlage von Mitarbeiterinformationen und Berichtsbeziehungen zu bieten.
FREE
91 min
Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses German
Comprendre les données de levé
Les données brutes collectées par votre enquête sont stockées dans Data & Analysis. Ici, vous aurez accès à toutes les réponses enregistrées ainsi qu'aux réponses en cours. Dans ce cours, vous apprendrez à visualiser et à gérer ces réponses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Distribution d'un projet de levé
Après avoir construit et publié votre enquête, vous êtes prêt à envoyer votre enquête pour collecter des données. Il existe plusieurs méthodes de distribution disponibles dans Qualtrics, dans ce module, nous explorons les plus couramment utilisées.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Construction d'un projet de levé
L'enquête est l'épine dorsale de la collecte de données de gestion de l'expérience, avoir une compréhension complète des composants technologiques de la gestion de l'expérience vous aidera à produire des projets de qualité menant à des idées de qualité.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Gestion de l'expérience: une brève introduction
La gestion de l'expérience est en train de changer la façon dont les entreprises fonctionnent. Comprendre le paysage complet d'une organisation n'a jamais été aussi important ni plus accessible qu'aujourd' hui. Commencez votre compréhension de la gestion de l'expérience avec ce module d'introduction.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Planification et conception d'une enquête
L'enquête est l'épine dorsale de la collecte de données pour XM, une enquête bien conçue vous permettra de disposer des données dont vous avez besoin pour prendre des décisions. Ce cours décrit les impacts en aval de l'enquête et décrit les meilleures pratiques de conception de l'enquête pour assurer la qualité des données.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Reporting des résultats de l'enquête avec des tableaux de bord de résultats
Une fois que vous avez terminé la collecte de données pour l'enquête, il est temps d'analyser et de partager les résultats avec les parties prenantes. Dans ce cours, vous apprendrez comment les tableaux de bord des résultats sont structurés dans Qualtrics, et comment vous pouvez les personnaliser pour communiquer les résultats.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM French XM For Strategy & Research
Week 3: Additional Resources
Check out these additional resources to learn more about becoming an effective Brand Administrator
FREE
Gestionar su licencia como administrador de organización
Descubra la metodología para ser un administrador de organización eficaz para una licencia de Qualtrics, así como la forma de utilizar Admin Hub dentro de Qualtrics.
FREE
46 min
XM For Customer Experience Spanish level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses French latest-courses Brand Administrator XM For Strategy & Research
EXダッシュボードデータの報告
（機械翻訳版）従業員のフィードバックを戦略的に提示して、改善すべき点を強調し、有意義な行動を推進します。
FREE
126 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses Dashboard Viewer/Report Consumer
参加者の管理
（機械翻訳版）EXプログラム内で従業員を効率的に管理および維持し、従業員情報とレポート関係に基づいてパーソナライズされたエクスペリエンスを提供します。
FREE
91 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
従業員体験プログラムのご紹介
（機械翻訳版）明確で戦略的なロードマップを備えた従業員エクスペリエンスプログラムを独自に作成し、関連する成果指標を測定するためのアンケート設計のベストプラクティスをベースにします。
FREE
128 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses
データの探索と分析
（機械翻訳版）収集したデータを整理して分析し, 新しい従業員の洞察を明らかにします。
FREE
44 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses XM For Strategy & Research
プロジェクトの配布
（機械翻訳版）従業員と効果的にコミュニケーションを取り、フィードバックの価値を強調し、従業員の耳を傾ける力を高めます。
FREE
26 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research
Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Week 1 - XM For Employee Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Personnalisation de votre projet EX
Augmentez les taux de réponse et évitez la fatigue du sondage en adaptant l'expérience du sondage à chaque employé et en stylisant votre projet avec une image de marque appropriée.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses French
Recueillir les commentaires EX
Augmentez les taux de réponse aux sondages en apprenant à gérer, distribuer et communiquer efficacement avec vos participants.
FREE
19 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Configurer votre projet EX
Créez un projet d'expérience employé engageant en découvrant comment construire des projets, des types de questions et comment utiliser la logique de base.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Signaler vos commentaires EX
Favorisez l'adoption des tableaux de bord et des rapports à l'échelle de l'organisation en apprenant à créer des graphiques, des graphiques et des tableaux complets.
FREE
45 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses French
Partager votre projet EX
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Comprendre votre feedback EX
Apprenez à interpréter vos données de réponse et à mieux les préparer pour une analyse plus approfondie en gérant les réponses, en utilisant des filtres et en exportant des données brutes.
FREE
9 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Getting Started Individual Courses English tile-category-on-demand-webinar
Untersuchen und Analysieren Ihrer Daten
Erfahren Sie, wie Sie Ihre Daten vorbereiten und dann mit leistungsstarken Tools analysieren, um aussagekräftige Erkenntnisse zu gewinnen.
FREE
142 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses German XM For Strategy & Research
Verteilung an Ihre Zielgruppen
Erfahren Sie, wie Sie ein Verzeichnis von Panelisten verwalten und effektives Feedback von ihm durch verschiedene Kommunikationsmethoden sammeln.
FREE
80 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses German XM For Strategy & Research
Anpassen von Umfrageerfahrungen
Erfahren Sie, wie Sie die Tools nutzen können, die für die Erstellung einer komplexen Umfrage erforderlich sind, die den Anforderungen Ihrer Forschung entspricht und die Antwortqualität verbessert.
FREE
100 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses German XM For Strategy & Research
Aufbau einer erweiterten Umfrage
Erfahren Sie mehr über die Fragetypen, Methoden und Umfragedesign-Tools, die für die Erstellung spezialisierter Forschungsprojekte erforderlich sind.
FREE
86 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Berichterstattung über Ihre Erkenntnisse
Erstellen Sie umfassende Berichte, die Informationen enthalten, die Diskussionen und Maßnahmen zu Ihrer Forschung anregen.
FREE
114 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Analyzing Customer Feedback with Text iQ
Learn about the importance and meaning of text sentiment and create topics that categorize your text responses into easily understandable categories.
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Text iQ / Stats iQ Individual Courses English
Managing a Customer Directory for Distribution
Learn to effectively communicate with your customers by creating and maintaining a singular platform for contacts.
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses English
Introducing Customer Experience Management
Understand the Customer Experience Management discipline and learn to use the Qualtrics CX maturity model to assess and scale your program.
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses English
Closing the Loop with Customers
Leverage ticketing and case management to rapidly prioritize and respond to customer feedback.
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses English
Creating Customer Experience Dashboards
Build effective dashboards that visualize your CX data and inspire stakeholders to take action.
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses English
Capturing Customer Experience Metrics
Learn strategies for identifying the appropriate customer experience metrics to achieve your program goals and applying survey design best practices.
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses English
Week 2 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Getting Started Individual Courses English tile-category-on-demand-webinar
Partager votre projet EX
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Comprendre votre feedback EX
Apprenez à interpréter vos données de réponse et à mieux les préparer pour une analyse plus approfondie en gérant les réponses, en utilisant des filtres et en exportant des données brutes.
FREE
9 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Signaler vos commentaires EX
Favorisez l'adoption des tableaux de bord et des rapports à l'échelle de l'organisation en apprenant à créer des graphiques, des graphiques et des tableaux complets.
FREE
45 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses French
Configurer votre projet EX
Créez un projet d'expérience employé engageant en découvrant comment construire des projets, des types de questions et comment utiliser la logique de base.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Personnalisation de votre projet EX
Augmentez les taux de réponse et évitez la fatigue du sondage en adaptant l'expérience du sondage à chaque employé et en stylisant votre projet avec une image de marque appropriée.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses French
Recueillir les commentaires EX
Augmentez les taux de réponse aux sondages en apprenant à gérer, distribuer et communiquer efficacement avec vos participants.
FREE
19 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Qualtrics Platform Essentials キャップストーン
（機械翻訳版）関連する最終プロジェクトを完了して、学習を強化します。あなたの専門知識を証明するために私たちのオンライン監督パートナーとあなたの認定試験をスケジュールします。
Not currently available
68 min
level-1-xm Japanese Premium
Qualtrics Platform Essentials Certification Final Project & Exam $100
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$100
XM For Customer Experience Certifications level-1-xm New User Premium BrandXM XM For Employee Experience CoreXM DesignXM certification-styles Individual Courses qpe_expiration tile-category-certification XM For Strategy & Research
XM for Customer Experience Expert Capstone Projek
In diesem XM For Customer Experience Expert Capstone Projekt können Sie Ihre Fähigkeit zur Entwicklung eines CX-Programms unter Beweis stellen.
Not currently available
154 min
XM For Customer Experience Certifications Experienced User certification-styles green-cx German
XM for Customer Experience Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-customer XM For Customer Experience Certifications Experienced User Premium certification-styles green-cx Individual Courses cx_expiration tile-category-certification
Illustrating Insights with Analytical Dashboards
Learn how to create deep dive, analytic dashboards that align with stakeholder questions to identify actionable insights.
Not currently available
180 min
Free Individual Courses English scorm-hide-menu XM Discover
Understanding Sentiment and XM Enrichments
Understand our sophisticated sentiment engine to discover areas of delight and failed expectations, perceived effort and expressed emotions. Discover actionable insights directly from the voice of your customer quickly and easily – all to save money, make money and reduce risk, ultimately to optimize Your Business.
Not currently available
120 min
Free Individual Courses English scorm-hide-menu XM Discover
Fundamentals of XM Discover
START HERE! Fundamentals of XM Discover is a high-level introduction to the Discover XM product.
FREE
60 min
Free Individual Courses English scorm-hide-menu XM Discover experience-discover
Basic Reporting with Operational Dashboards
Basic Dashboard navigation and creation of graphical displays to analyze insights. This course is meant for individuals who will be responsible for creating, maintaining, and distributing analysis to stakeholders on a regular basis.
Not currently available
300 min
Free Individual Courses English scorm-hide-menu XM Discover
Minimierung von Vermessungsermüdung und -voreingenommenheit
Implementieren Sie Best Practices für das Umfragedesign, um qualitativ hochwertige Daten zu sammeln, indem Sie Verzerrungen und die Ermüdung der Umfrageteilnehmer minimieren.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Anwenden von Best Practices im Fragebogendesign
Beherrschen Sie die Kunst der Umfrageerstellung, indem Sie grundlegende Best Practices implementieren, die alle Forscher kennen müssen, um qualitativ hochwertige Daten zu sammeln.
FREE
29 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Einen Forschungsprozess entwerfen
Führen Sie Ihr Unternehmen zu Erkenntnissen, indem Sie Probleme aufschlüsseln, um Forschungsfragen zu definieren, die mit Qualtrics gelöst werden können.
FREE
16 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Auswahl der richtigen Zielgruppe
Stellen Sie sicher, dass Sie Ihre Umfrage an die optimale Anzahl von Befragten aus der richtigen Zielgruppe verteilen, damit Sie sich auf Ihre Daten verlassen können.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Fahransprechraten
Erhalten Sie die Daten, die Sie benötigen, indem Sie Umfragedesign- und -verteilungsmethoden implementieren, die zu hohen Rücklaufquoten führen.
FREE
27 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
On-Demand Webinar - Level Up Your CX Program
Ready to take your CX program to new heights? Here’s your chance to see some of the advanced features in CustomerXM and how they can help you boost your CX program.
FREE
60 min
XM For Customer Experience Live Training Free green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 5 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Optimisation de l'expérience de commerce électronique
En savoir plus sur ce programme d'expérience client numérique pré-construit qui utilise les meilleures pratiques pour vous aider à comprendre les besoins et les préférences des clients, ce qui peut améliorer la conversion et la fidélisation des clients.
FREE
27 min
experience-customer XM For Customer Experience On-Demand Courses Free green-cx Individual Courses French
Maîtriser le répertoire XM
Apprenez à utiliser le répertoire XM à votre avantage en organisant toutes vos communications avec les répondants dans un seul système efficace.
FREE
62 min
experience-customer XM For Customer Experience Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses French
Signaler vos commentaires à 360 °
Affichez vos données en apprenant à créer des rapports individualisés et faciles à digérer pour vos employés.
FREE
16 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses French
Configurer votre projet 360
Créez un projet de feedback multi-évaluateurs en découvrant comment construire des projets, des types de questions et comment utiliser la logique de base.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Partager votre projet 360
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Personnalisation de votre projet 360
Augmentez les taux de réponse et évitez la fatigue du sondage en adaptant l'expérience du sondage à chaque employé et en stylisant votre projet avec une image de marque appropriée.
FREE
12 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Comprendre votre feedback 360
Apprenez à interpréter vos données de réponse et à mieux vous préparer aux rapports en gérant les réponses, en utilisant des filtres et en exportant des données brutes.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Recueillir des commentaires à 360 °
Apprenez à gérer vos participants et communiquez avec eux pour lancer la collecte de réponses.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses French
Uso de Stats iQ para identificar impulsores clave
Tome lo que sabe sobre Stats iQ y aplíquelo para profundizar en la regresión y descubrir qué impulsa sus resultados clave.
FREE
33 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
Comunicación efectiva de los hallazgos
Compile sus hallazgos a partir de su análisis y cree planes de acción, informes y tableros de control efectivos.
FREE
26 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Uso de Stats iQ para analizar datos
Utilice Stats iQ para explorar los datos de sus clientes, descubrir relaciones entre impulsores y crear nuevas variables.
FREE
41 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
Comprender los datos del cliente
Planifique su análisis y aprenda a realizar un seguimiento de las tendencias y a recopilar información mediante la visualización de los dashboards de su organización.
FREE
22 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free DesignXM green-cx Individual Courses XM For Strategy & Research
Week 2: Additional Resources
Check out these additional resources to learn more about leveraging Qualtrics for advanced research.
FREE
43 min
Creación de una encuesta avanzada
Obtenga información sobre los tipos de preguntas, metodologías y herramientas de diseño de encuestas necesarias para crear proyectos de investigación especializados.
FREE
86 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM For Strategy & Research
Examinar datos con tabulaciones cruzadas
Aprender a utilizar la herramienta de tabulación cruzada de Qualtrics para identificar relaciones clave en sus datos.
FREE
20 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free DesignXM black-cm Individual Courses XM For Strategy & Research
Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research
Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Planificación y diseño de una encuesta
La encuesta es la columna vertebral de la recopilación de datos para XM; una encuesta bien diseñada garantizará que dispone de los datos necesarios para tomar decisiones. En este curso se describen los impactos posteriores de la encuesta y se describen las mejores prácticas de diseño de la encuesta para garantizar la calidad de los datos.
FREE
38 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Comprensión de los datos de la encuesta
Los datos sin procesar que recopila su encuesta se almacenan en Datos y análisis. Aquí tendrá acceso a todas las Respuestas registradas, así como a las Respuestas en curso. En este curso aprenderá a ver y gestionar estas respuestas.
FREE
37 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Generación de informes de resultados de encuesta con dashboards de resultados
Una vez que haya completado la recopilación de datos para la encuesta, es el momento de analizar y compartir los resultados con las partes interesadas. En este curso, aprenderá cómo se estructuran los dashboards de resultados en Qualtrics y cómo puede personalizarlos para comunicar los resultados.
FREE
60 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
Creación de un proyecto de encuesta
La encuesta es la columna vertebral de la recopilación de datos de Experience Management, al tener una comprensión integral de los componentes tecnológicos de Experience Management lo ayudará a producir proyectos de calidad que lleven a información estratégica de calidad.
FREE
73 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Distribución de un proyecto de encuesta
Después de crear y publicar su encuesta, está listo para enviarla para recopilar datos. Hay varios métodos de distribución disponibles en Qualtrics; en este módulo exploramos los más utilizados.
FREE
51 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Gestión de la experiencia: una breve introducción
La gestión de la experiencia está cambiando la forma en que operan las empresas. Comprender todo el panorama de una organización nunca ha sido tan importante ni más accesible de lo que es ahora. Inicie su comprensión de la gestión de la experiencia con este módulo introductorio.
FREE
27 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Diseñar un proceso de investigación
Oriente a su organización hacia la obtención de información desglosando los problemas para definir las preguntas de investigación que se pueden resolver con Qualtrics.
FREE
16 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Aplicación de las mejores prácticas en el diseño de cuestionarios
Domine el arte de la construcción de encuestas mediante la implementación de mejores prácticas fundamentales que todos los investigadores deben conocer para recopilar datos de alta calidad.
FREE
29 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Minimizar la fatiga y el sesgo de la encuesta
Implemente las mejores prácticas de diseño de encuestas para recopilar datos de alta calidad minimizando el sesgo y la fatiga de las encuestas de los encuestados.
FREE
33 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Impulso de las tasas de respuesta
Obtenga los datos que necesita implementando métodos de diseño y distribución de encuestas que impulsan altas tasas de respuesta.
FREE
27 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Muestreo del público adecuado
Asegúrese de distribuir su encuesta al número óptimo de encuestados del público adecuado para que pueda confiar en sus datos.
FREE
30 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Generación de informes de datos de dashboard de EX
Presente estratégicamente las opiniones de sus empleados para destacar las áreas de mejora e impulsar acciones significativas.
FREE
126 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses Dashboard Viewer/Report Consumer
Presentamos los programas de experiencia del empleado
Cree de forma independiente un programa de Employee Experience con un roadmap claro y estratégico, respaldado por las mejores prácticas de diseño de la encuesta para medir las métricas de resultados relevantes.
FREE
128 min
Spanish Certifications Domo - EXE Experienced User Free XM For Employee Experience blue-ex Individual Courses English
Exploración y análisis de datos
Organice y analice sus datos recopilados para descubrir nueva información estratégica del empleado.
FREE
44 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses
Gestión de participantes
Gestión de participantes
FREE
91 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
Distribución de proyectos
Comuníquese eficazmente con sus empleados para enfatizar el valor de su feedback y mejorar la escucha de los empleados.
FREE
26 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
結果ダッシュボードを使用した調査結果の報告
（機械翻訳版）調査のためのデータ収集が完了したら、分析して結果をステークホルダーに共有する時が来ました。このコースでは、結果ダッシュボードがQualtricsでどのように構成されているか、および調査結果を伝えるためにこれらをカスタマイズする方法を学びます。
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
エクスペリエンスマネジメント：簡単な紹介
（機械翻訳版）エクスペリエンス・マネジメントは、ビジネスの運営方法を変えつつあります。組織の全体像を理解することは、今ほど重要であり、アクセスしやすいものではありません。この入門モジュールで、体験管理の理解を始めましょう。
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査の計画と設計
（機械翻訳版）このアンケートはXMのデータ収集の基盤であり、適切に設計されたアンケートにより、意思決定に必要なデータが確実に得られます。このコースでは、調査の下流への影響を説明し、質の高いデータを確保するための調査設計のベストプラクティスを概説します。
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査プロジェクトの構築
（機械翻訳版）この調査は、Experience Managementのデータ収集の基盤であり、Experience Managementのテクノロジーコンポーネントを包括的に理解することで、質の高い洞察につながる質の高いプロジェクトを作成するのに役立ちます。
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査データの理解
（機械翻訳版）アンケートで収集した生データは、データと分析に保存されます。ここでは、録画されたすべてのレスポンスと進行中のレスポンスにアクセスできます。このコースでは、これらの回答を表示および管理する方法を学びます。
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
アンケートプロジェクトの配布
（機械翻訳版）アンケートを作成して公開すると、アンケートを送信してデータを収集できるようになります。Qualtricsにはいくつかの配布方法があります。このモジュールでは、最も一般的に使用される方法について説明します。
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Week 1 - XM For Employee Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
Week 1 - XM For Strategy & Research Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Grundlegendes zu Umfragedaten
Die Rohdaten, die Ihre Umfrage sammelt, werden in Data & Analysis gespeichert. Hier haben Sie Zugriff auf alle aufgezeichneten und laufenden Antworten. In diesem Kurs lernen Sie, wie Sie diese Antworten anzeigen und verwalten.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Berichterstattung über Umfrageergebnisse mit Ergebnis-Dashboards
Sobald Sie die Datenerhebung für die Umfrage abgeschlossen haben, ist es an der Zeit, die Ergebnisse zu analysieren und an die Stakeholder weiterzugeben. In diesem Kurs erfahren Sie, wie Ergebnis-Dashboards in Qualtrics strukturiert sind und wie Sie diese anpassen können, um Ergebnisse zu kommunizieren.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM German XM For Strategy & Research
Erfahrungsmanagement: Eine kurze Einführung
Experience Management verändert die Art und Weise, wie Unternehmen arbeiten. Das Verständnis der gesamten Landschaft einer Organisation war noch nie so wichtig oder zugänglich wie jetzt. Starten Sie Ihr Verständnis von Experience Management mit diesem Einführungsmodul.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erstellen eines Umfrageprojekts
Die Umfrage ist das Rückgrat der Datenerhebung im Bereich des Erfahrungsmanagements. Ein umfassendes Verständnis der Technologiekomponenten des Erfahrungsmanagements hilft Ihnen, qualitativ hochwertige Projekte zu erstellen, die zu hochwertigen Erkenntnissen führen.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Verteilen eines Umfrageprojekts
Nach der Erstellung und Veröffentlichung Ihrer Umfrage sind Sie bereit, Ihre Umfrage zu senden, um Daten zu sammeln. In Qualtrics stehen mehrere Vertriebsmethoden zur Verfügung. In diesem Modul untersuchen wir die am häufigsten verwendeten.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - XMP New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Verwalten Ihrer Lizenz als Markenadministrator
Lernen Sie die Methodik, ein effektiver Markenadministrator für eine Qualtrics-Lizenz zu sein, sowie die Verwendung des Admin Hub innerhalb von Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses German latest-courses Brand Administrator XM For Strategy & Research
Planung und Gestaltung einer Umfrage
Die Umfrage ist das Rückgrat der Datenerhebung für XM. Eine gut gestaltete Umfrage stellt sicher, dass Sie über die Daten verfügen, die Sie benötigen, um Entscheidungen zu treffen. Dieser Kurs beschreibt die nachgelagerten Auswirkungen der Umfrage und skizziert die Best Practices für das Umfragedesign, um Qualitätsdaten sicherzustellen.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Gestión de participantes
Gestión de participantes
FREE
91 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
Presentamos los programas de experiencia del empleado
Cree de forma independiente un programa de Employee Experience con un roadmap claro y estratégico, respaldado por las mejores prácticas de diseño de la encuesta para medir las métricas de resultados relevantes.
FREE
128 min
Spanish Certifications Domo - EXE Experienced User Free XM For Employee Experience blue-ex Individual Courses English
Exploración y análisis de datos
Organice y analice sus datos recopilados para descubrir nueva información estratégica del empleado.
FREE
44 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses
Generación de informes de datos de dashboard de EX
Presente estratégicamente las opiniones de sus empleados para destacar las áreas de mejora e impulsar acciones significativas.
FREE
126 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses Dashboard Viewer/Report Consumer
Distribución de proyectos
Comuníquese eficazmente con sus empleados para enfatizar el valor de su feedback y mejorar la escucha de los empleados.
FREE
26 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
Understanding Your CX Feedback
Learn to correctly interpret your data by understanding how feedback is displayed in Data & Analysis.
FREE
14 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English
Reporting Your CX Feedback
Design and customize dashboards that showcase your data in an easily digestible format for your internal teams.
FREE
45 min
XM For Customer Experience New User On-Demand Videos Free green-cx Dashboards Individual Courses English
On-Demand Webinar - Digital CX Masterclass
Join this session to see how you can extend your CX program into digital to really improve every interaction your customers have with you.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Sharing Your CX Project
Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.
FREE
7 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English
Collecting CX Feedback
Launch your project successfully by determining the appropriate distribution channel.
FREE
25 min
XM For Customer Experience New User On-Demand Videos Free green-cx XM Directory Individual Courses English
On-Demand Webinar - Launching a Website Feedback Program
This training is designed to introduce you to setting up programs that allow you to collect feedback through surveys deployed directly from your digital platforms, both website and app.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Individual Courses tile-category-on-demand-webinar
Implementing a Digital Feedback Program
Gauge your customers’ feelings about your digital platforms by asking for feedback as they browse your website or app.
FREE
111 min
experience-customer XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM green-cx Digital Feedback Individual Courses English XM For Strategy & Research
Configuring Your CX Project
Learn survey building fundamentals by creating questions and answer choices that engage customers.
FREE
22 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses English
Week 2 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Automating CX Follow Ups
Notify your team when a customer interaction requires follow-up by utilizing Workflows & Tasks.
FREE
10 min
XM For Customer Experience New User On-Demand Videos Free green-cx Workflows Individual Courses English
Customizing Your CX Project
Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual customer and styling your project with appropriate branding.
FREE
13 min
XM For Customer Experience New User On-Demand Videos Free green-cx Embedded Data Individual Courses English
Gestión de un directorio de clientes para la distribución
Aprenda a comunicarse eficazmente con sus clientes creando y manteniendo una plataforma única para contactos.
FREE
89 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses
Creación de dashboards de experiencia del cliente
Cree tableros de control eficaces que visualicen sus datos de CX e inspiren a las partes interesadas para que tomen medidas.
FREE
234 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses
Presentación de la gestión de la experiencia del cliente
Comprenda la disciplina de gestión de la experiencia del cliente y aprenda a utilizar el modelo de madurez de Qualtrics CX para evaluar y escalar su programa.
FREE
38 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses
Captura de métricas de experiencia del cliente
Conozca estrategias para identificar las métricas de experiencia del cliente adecuadas para lograr los objetivos de su programa y aplicar las mejores prácticas de diseño de encuestas.
FREE
90 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses
Analizar las opiniones de los clientes con Text iQ
Obtenga información sobre la importancia y el significado de la opinión del texto y cree temas que categoricen sus respuestas de texto en categorías fácilmente comprensibles.
FREE
68 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses green-cx Text iQ / Stats iQ Individual Courses
Cierre del bucle con los clientes
Aproveche la generación de tickets y la gestión de casos para priorizar rápidamente y responder a las opiniones de los clientes.
FREE
61 min
XM For Customer Experience Spanish Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses
Anpassen Ihres EX-Projekts
Steigern Sie die Rücklaufquoten und vermeiden Sie Ermüdungserscheinungen bei Umfragen, indem Sie die Umfrageerfahrung auf jeden einzelnen Mitarbeiter abstimmen und Ihr Projekt mit einem geeigneten Branding gestalten.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses German
Ihr EX-Feedback verstehen
Erfahren Sie, wie Sie Ihre Antwortdaten interpretieren und besser für die weitere Analyse vorbereiten, indem Sie Antworten verwalten, Filter verwenden und Rohdaten exportieren.
FREE
9 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Week 2 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Teilen Ihres EX-Projekts
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Einholen von EX-Feedback
Steigern Sie die Umfrage-Antwortraten, indem Sie lernen, wie Sie Ihre Teilnehmer effizient verwalten, an sie verteilen und mit ihnen kommunizieren können.
FREE
19 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Melden Sie Ihr EX-Feedback
Fördern Sie die unternehmensweite Einführung von Dashboards und Berichten, indem Sie lernen, wie Sie umfassende Diagramme, Grafiken und Tabellen erstellen.
FREE
45 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses German
Konfigurieren Ihres EX-Projekts
Erstellen Sie ein ansprechendes Mitarbeitererlebnis-Projekt, indem Sie herausfinden, wie Sie Projekte erstellen, Fragetypen stellen und wie Sie grundlegende Logik verwenden.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
On-Demand Webinar - Getting Started with XM For Employee Experience
Learn to build an Employee Engagement, Lifecycle and Pulse project in this on-demand webinar. We cover how to design and launch your survey, and visualize your data with Dashboards.
FREE
60 min
New User Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Getting Started Individual Courses English tile-category-on-demand-webinar
Personalización de su proyecto de investigación
Explore las herramientas y funciones avanzadas que le permiten adaptar la experiencia de encuesta de sus encuestados y mejorar la recopilación de respuestas. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
18 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
Configuración de su proyecto de investigación
Conozca los aspectos fundamentales de la creación de encuestas creando preguntas y opciones de respuesta que comprometan a los encuestados. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
25 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Comprender sus comentarios de investigación
Explore las diferentes formas de ver y organizar sus datos mediante la gestión de resultados, la recodificación de valores y la exportación e importación de datos de respuesta. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
24 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Compartir su proyecto de investigación
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
7 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Informar sobre sus comentarios de investigación
Personalice las visualizaciones de datos con gráficos y tablas que muestran datos agregados en un informe integral y compartible. Se aplica al producto Qualtrics XM For Strategy & Research..
FREE
12 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Recopilación de opiniones de investigación
Descubra cómo gestionar contactos y distribuir su encuesta a través de diferentes canales para atraer a su público objetivo e impulsar las tasas de respuesta. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
14 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Week 2: Additional Resources
Check out these additional resources to learn more about leveraging Qualtrics for advanced research.
FREE
43 min
Understanding Customer Data
Planning your analysis and learn how to track trends and collect insights by viewing your organizations’ dashboards.
FREE
22 min
XM For Customer Experience Experienced User On-Demand Videos Free DesignXM green-cx Individual Courses English XM For Strategy & Research
Using Stats iQ to Identify Key Drivers
Take what you know about Stats iQ and apply it to go deeper with regression to discover what drives your key outcomes.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses English XM For Strategy & Research
Building An Advanced Survey
Learn about the question types, methodologies, and survey design tools necessary to create specialized research projects.
FREE
86 min
Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Using Text iQ to Analyze Comments
Analyze your text data with Text iQ to understand what matters most to your respondents and drive action.
FREE
62 min
XM For Customer Experience level-1-xm New User Experienced User On-Demand Courses On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Dashboards Text iQ / Stats iQ On-Demand Articles Individual Courses English latest-courses XM For Strategy & Research
Using Stats iQ to Analyze Data
Use Stats iQ to explore your customer data, discover relationships between drivers, and create new variables.
FREE
41 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses English XM For Strategy & Research
Examining Data with Crosstabs
Learn to use Qualtrics' cross-tabulation tool to identify key relationships in your data
FREE
20 min
XM For Customer Experience Experienced User On-Demand Videos Free DesignXM black-cm Individual Courses English XM For Strategy & Research
Communicating Findings Effectively
Compile your findings from your analysis and create effective action plans, reports, and dashboards.
FREE
26 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Qualtrics Platform Essentials Capstone
Completa el proyecto final asociado para solidificar tu aprendizaje. Programa tu examen de certificación con nuestro socio de supervisión en línea para demostrar tu experiencia.
Not currently available
68 min
Spanish level-1-xm Premium
Qualtrics Platform Essentials Certification Final Project & Exam $100
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$100
XM For Customer Experience Certifications level-1-xm New User Premium BrandXM XM For Employee Experience CoreXM DesignXM certification-styles Individual Courses qpe_expiration tile-category-certification XM For Strategy & Research
アンケート回答を収集する
連絡先を管理する方法や適切な配信方法でアンケート回答を収集する方法を学習し、アンケートの回答率の向上を目指します。
FREE
14 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
プロジェクトをカスタマイズする
アンケート体験を各回答者向けにカスタマイズするための高度な機能について学習します。
FREE
19 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
プロジェクトを作成する
質問や回答選択肢の作成を含むアンケート調査作成の基礎について学習します。
FREE
31 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
アンケート結果をレポートにする
共有可能なレポートにデータをグラフや表で可視化する方法について学習します。
FREE
12 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
プロジェクトを完成させる
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
15 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
アンケートの回答データを理解する
結果の管理、識別値の変更、データのエクスポート・インポートを含むデータを閲覧・整理する方法を学習します。
FREE
37 min
Japanese New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
XM for Customer Experience Expert Capstone (FR)
Dans ce projet XM For Customer Experience Expert Capstone, vous pouvez prouver votre capacité à développer un programme d'expérience client.
Not currently available
154 min
XM For Customer Experience Certifications Experienced User certification-styles green-cx French
XM for Customer Experience Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-customer XM For Customer Experience Certifications Experienced User Premium certification-styles green-cx Individual Courses cx_expiration tile-category-certification
Teilen Ihres 360-Projekts
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten.
FREE
7 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Berichterstattung über Ihr 360-Feedback
Zeigen Sie Ihre Daten an, indem Sie lernen, wie Sie individuelle, leicht verdauliche Themenberichte für Ihre Mitarbeiter erstellen.
FREE
16 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses German
360-Grad-Feedback sammeln
Erfahren Sie, wie Sie Ihre Teilnehmer verwalten und mit ihnen kommunizieren, um die Sammlung von Antworten zu starten.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Anpassen Ihres 360 ° -Projekts
Steigern Sie die Rücklaufquoten und vermeiden Sie Ermüdungserscheinungen bei Umfragen, indem Sie die Umfrageerfahrung auf jeden einzelnen Mitarbeiter abstimmen und Ihr Projekt mit einem geeigneten Branding gestalten.
FREE
12 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Ihr 360-Feedback verstehen
Erfahren Sie, wie Sie Ihre Antwortdaten interpretieren und sich besser auf Berichte vorbereiten, indem Sie Antworten verwalten, Filter verwenden und Rohdaten exportieren.
FREE
10 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Konfigurieren Ihres 360 ° -Projekts
Erstellen Sie ein Multi-Rater-Feedback-Projekt, indem Sie herausfinden, wie Sie Projekte erstellen, Fragetypen stellen und grundlegende Logik verwenden.
FREE
21 min
New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses German
Applying Best Practices in Questionnaire Design
Master the art of survey building by implementing fundamental best practices that all researchers must know in order to collect high quality data.
FREE
29 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Driving Response Rates
Obtain the data you need by implementing survey design and distribution methods that drive high response rates.
FREE
27 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Sampling the Right Audience
Ensure you distribute your survey to the optimal number of respondents from the right audience so you can be confident in your data.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Designing a Research Process
Guide your organization towards insights by breaking down problems to define research questions that can be solved with Qualtrics.
FREE
16 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Minimizing Survey Fatigue and Bias
Implement survey design best practices to collect high quality data by minimizing bias and respondent survey fatigue.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
XMディレクトリのマスタリング
（機械翻訳版）XMディレクトリを1つの効率的なシステムですべての回答者とのコミュニケーションを整理することで、あなたの利点にXMディレクトリを使用する方法を学びます。
FREE
62 min
experience-customer XM For Customer Experience Japanese Experienced User On-Demand Courses On-Demand Videos Free experience-default green-cx XM Directory Individual Courses
ダッシュボードの構築と共有
（機械翻訳版）Qualtricsを使用して、CXプログラムからの洞察を組織全体に効果的に伝える美しいダッシュボードを構築する方法を学びます。
FREE
82 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free green-cx Dashboards Individual Courses
カスタマーエクスペリエンスにおける最前線でのフィードバックの活用
（機械翻訳版）フロントラインのフィードバックプロジェクトを作成し、ダッシュボードでこのフィードバックを報告する方法について説明します。
FREE
30 min
XM For Customer Experience Japanese Experienced User On-Demand Courses Free green-cx Individual Courses
リレーションシップ・ヘルス・プログラム
（機械翻訳版）組織が顧客関係の健全性を継続的に測定および管理できるようにする、自動化されたCX関係健全性プログラムの構築方法について説明します。
FREE
67 min
XM For Customer Experience Japanese Experienced User On-Demand Courses Free green-cx Workflows Dashboards Individual Courses latest-courses
Stats iQを使用してデータを分析する
（機械翻訳版）Stats iQを使用して、顧客データを調査し,ドライバー間の関係を発見し,新しい変数を作成します。
FREE
41 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
On-Demand Webinar - Level Up Your CX Program
Ready to take your CX program to new heights? Here’s your chance to see some of the advanced features in CustomerXM and how they can help you boost your CX program.
FREE
60 min
XM For Customer Experience Live Training Free green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
On-Demand Webinar - Maximizing ROI from your CX Dashboards & Insights
CX program success hinges on how well users can use and interpret their results to make decisions and close experience gaps. Learn how to leverage your CX program with Qualtrics in this hour long webinar.
FREE
60 min
XM For Customer Experience On-Demand Videos Free XM Institute green-cx registered-flag On-Demand Articles Individual Courses English tile-category-on-demand-webinar XM Live
トランザクションスタディの設計
（機械翻訳版）特定のタッチポイントで顧客に耳を傾け、特定のイベントやステージで組織との経験を磨くことができるトランザクション調査を開発します。
FREE
37 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free green-cx Individual Courses
リレーショナルスタディの設計
（機械翻訳版）顧客があなたとどのような関係を築いているのか、そして何が顧客を動かしているのかをよりよく理解するために、あなたの組織を支援する関係研究を開発してください。
FREE
38 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free green-cx Individual Courses
Configuración de su proyecto de CX
Conozca los fundamentos de la creación de encuestas creando preguntas y opciones de respuesta que comprometan a los clientes.
FREE
22 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses
Informe sobre su opinión sobre CX
Diseñe y personalice paneles que muestren sus datos en un formato fácilmente digerible para sus equipos internos.
FREE
45 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Dashboards Individual Courses
Compartir su proyecto de CX
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas.
FREE
7 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses
Recopilación de opiniones de CX
Inicie su proyecto correctamente determinando el canal de distribución adecuado.
FREE
25 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx XM Directory Individual Courses
Personalización de su proyecto de CX
Impulse tasas de respuesta más altas y evite la fatiga de la encuesta adaptando la experiencia de la encuesta a cada cliente individual y diseñando su proyecto con la marca adecuada.
FREE
13 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Embedded Data Individual Courses
Comprender su feedback de CX
Aprenda a interpretar correctamente sus datos comprendiendo cómo se muestran los comentarios en Datos y análisis.
FREE
14 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Individual Courses
Automatización de los seguimientos de CX
Notifique a su equipo cuando una interacción con el cliente requiera un seguimiento utilizando Flujos de trabajo y tareas.
FREE
10 min
XM For Customer Experience Spanish New User On-Demand Videos Free green-cx Workflows Individual Courses
結果ダッシュボードを使用した調査結果の報告
（機械翻訳版）調査のためのデータ収集が完了したら、分析して結果をステークホルダーに共有する時が来ました。このコースでは、結果ダッシュボードがQualtricsでどのように構成されているか、および調査結果を伝えるためにこれらをカスタマイズする方法を学びます。
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
調査の計画と設計
（機械翻訳版）このアンケートはXMのデータ収集の基盤であり、適切に設計されたアンケートにより、意思決定に必要なデータが確実に得られます。このコースでは、調査の下流への影響を説明し、質の高いデータを確保するための調査設計のベストプラクティスを概説します。
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査プロジェクトの構築
（機械翻訳版）この調査は、Experience Managementのデータ収集の基盤であり、Experience Managementのテクノロジーコンポーネントを包括的に理解することで、質の高い洞察につながる質の高いプロジェクトを作成するのに役立ちます。
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
エクスペリエンスマネジメント：簡単な紹介
（機械翻訳版）エクスペリエンス・マネジメントは、ビジネスの運営方法を変えつつあります。組織の全体像を理解することは、今ほど重要であり、アクセスしやすいものではありません。この入門モジュールで、体験管理の理解を始めましょう。
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
調査データの理解
（機械翻訳版）アンケートで収集した生データは、データと分析に保存されます。ここでは、録画されたすべてのレスポンスと進行中のレスポンスにアクセスできます。このコースでは、これらの回答を表示および管理する方法を学びます。
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
アンケートプロジェクトの配布
（機械翻訳版）アンケートを作成して公開すると、アンケートを送信してデータを収集できるようになります。Qualtricsにはいくつかの配布方法があります。このモジュールでは、最も一般的に使用される方法について説明します。
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE Japanese New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Creating Customer Experience Dashboards
Build effective dashboards that visualize your CX data and inspire stakeholders to take action.
FREE
234 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Dashboards Individual Courses English
Analyzing Customer Feedback with Text iQ
Learn about the importance and meaning of text sentiment and create topics that categorize your text responses into easily understandable categories.
FREE
68 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Text iQ / Stats iQ Individual Courses English
Managing a Customer Directory for Distribution
Learn to effectively communicate with your customers by creating and maintaining a singular platform for contacts.
FREE
89 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses English
Introducing Customer Experience Management
Understand the Customer Experience Management discipline and learn to use the Qualtrics CX maturity model to assess and scale your program.
FREE
38 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses English
Closing the Loop with Customers
Leverage ticketing and case management to rapidly prioritize and respond to customer feedback.
FREE
61 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Workflows Individual Courses English
Capturing Customer Experience Metrics
Learn strategies for identifying the appropriate customer experience metrics to achieve your program goals and applying survey design best practices.
FREE
90 min
XM For Customer Experience Certifications Domo - CXE Experienced User On-Demand Courses Free green-cx Individual Courses English
Week 5 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
New User Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Aplicación de las mejores prácticas en el diseño de cuestionarios
Domine el arte de la construcción de encuestas mediante la implementación de mejores prácticas fundamentales que todos los investigadores deben conocer para recopilar datos de alta calidad.
FREE
29 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Utilización de flujos de trabajo de Qualtrics
Aprenda a utilizar los flujos de trabajo para desencadenar tareas y actuar en función de los comentarios
FREE
23 min
Spanish Free DesignXM blue-ex Workflows Individual Courses XM For Strategy & Research
On-Demand Webinar - Level Up Your Research Program
Ready to take your research program to new heights? Here’s your chance to see some of the top-requested features in Qualtrics and how they can help you improve your research programs.
FREE
60 min
Live Training Free CoreXM DesignXM black-cm registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Muestreo del público adecuado
Asegúrese de distribuir su encuesta al número óptimo de encuestados del público adecuado para que pueda confiar en sus datos.
FREE
30 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Uso de Stats iQ para analizar datos
Utilice Stats iQ para explorar los datos de sus clientes, descubrir relaciones entre impulsores y crear nuevas variables.
FREE
41 min
XM For Customer Experience Spanish Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
従業員体験プログラムのご紹介
（機械翻訳版）明確で戦略的なロードマップを備えた従業員エクスペリエンスプログラムを独自に作成し、関連する成果指標を測定するためのアンケート設計のベストプラクティスをベースにします。
FREE
128 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Workflows Individual Courses
プロジェクトの配布
（機械翻訳版）従業員と効果的にコミュニケーションを取り、フィードバックの価値を強調し、従業員の耳を傾ける力を高めます。
FREE
26 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
EXダッシュボードデータの報告
（機械翻訳版）従業員のフィードバックを戦略的に提示して、改善すべき点を強調し、有意義な行動を推進します。
FREE
126 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses Dashboard Viewer/Report Consumer
データの探索と分析
（機械翻訳版）収集したデータを整理して分析し, 新しい従業員の洞察を明らかにします。
FREE
44 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses XM For Strategy & Research
参加者の管理
（機械翻訳版）EXプログラム内で従業員を効率的に管理および維持し、従業員情報とレポート関係に基づいてパーソナライズされたエクスペリエンスを提供します。
FREE
91 min
Certifications Domo - EXE Japanese Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research
Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Berichterstattung über Umfrageergebnisse mit Ergebnis-Dashboards
Sobald Sie die Datenerhebung für die Umfrage abgeschlossen haben, ist es an der Zeit, die Ergebnisse zu analysieren und an die Stakeholder weiterzugeben. In diesem Kurs erfahren Sie, wie Ergebnis-Dashboards in Qualtrics strukturiert sind und wie Sie diese anpassen können, um Ergebnisse zu kommunizieren.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM German XM For Strategy & Research
Planung und Gestaltung einer Umfrage
Die Umfrage ist das Rückgrat der Datenerhebung für XM. Eine gut gestaltete Umfrage stellt sicher, dass Sie über die Daten verfügen, die Sie benötigen, um Entscheidungen zu treffen. Dieser Kurs beschreibt die nachgelagerten Auswirkungen der Umfrage und skizziert die Best Practices für das Umfragedesign, um Qualitätsdaten sicherzustellen.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Grundlegendes zu Umfragedaten
Die Rohdaten, die Ihre Umfrage sammelt, werden in Data & Analysis gespeichert. Hier haben Sie Zugriff auf alle aufgezeichneten und laufenden Antworten. In diesem Kurs lernen Sie, wie Sie diese Antworten anzeigen und verwalten.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erstellen eines Umfrageprojekts
Die Umfrage ist das Rückgrat der Datenerhebung im Bereich des Erfahrungsmanagements. Ein umfassendes Verständnis der Technologiekomponenten des Erfahrungsmanagements hilft Ihnen, qualitativ hochwertige Projekte zu erstellen, die zu hochwertigen Erkenntnissen führen.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erfahrungsmanagement: Eine kurze Einführung
Experience Management verändert die Art und Weise, wie Unternehmen arbeiten. Das Verständnis der gesamten Landschaft einer Organisation war noch nie so wichtig oder zugänglich wie jetzt. Starten Sie Ihr Verständnis von Experience Management mit diesem Einführungsmodul.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Verteilen eines Umfrageprojekts
Nach der Erstellung und Veröffentlichung Ihrer Umfrage sind Sie bereit, Ihre Umfrage zu senden, um Daten zu sammeln. In Qualtrics stehen mehrere Vertriebsmethoden zur Verfügung. In diesem Modul untersuchen wir die am häufigsten verwendeten.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - XMP New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Appliquer les meilleures pratiques dans la conception des questionnaires
Maîtriser l'art de la construction d'enquêtes en mettant en œuvre les meilleures pratiques fondamentales que tous les chercheurs doivent connaître afin de collecter des données de haute qualité.
FREE
29 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Concevoir un processus de recherche
Guidez votre organisation vers des idées en décomposant les problèmes pour définir les questions de recherche qui peuvent être résolues avec Qualtrics.
FREE
16 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Échantillonner le bon public
Assurez-vous de distribuer votre enquête au nombre optimal de répondants du bon public afin de pouvoir avoir confiance en vos données.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Taux de réponse des chauffeurs
Obtenez les données dont vous avez besoin en mettant en œuvre des méthodes de conception et de distribution d'enquêtes qui génèrent des taux de réponse élevés.
FREE
27 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Minimiser la fatigue et les biais de l'enquête
Mettre en œuvre des pratiques exemplaires de conception d'enquête pour recueillir des données de haute qualité en minimisant les biais et la fatigue des répondants.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research
Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
高度な調査の構築
（機械翻訳版）専門的な研究プロジェクトを作成するために必要な質問の種類、方法論、および調査設計ツールについて学びます。
FREE
86 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
ターゲットオーディエンスへの配布
（機械翻訳版）パネリストのディレクトリを管理し、さまざまなコミュニケーション方法を通じて効果的なフィードバックを収集する方法を学びます。
FREE
80 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses XM For Strategy & Research
インサイトのレポート
（機械翻訳版）あなたの研究に関する議論と行動を促進する情報を提示する包括的なレポートを作成します。
FREE
114 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
データの探索と分析
（機械翻訳版）データを準備し、強力なツールで分析して有意義な洞察を発見する方法を学びます。
FREE
142 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
アンケート体験のカスタマイズ
（機械翻訳版）調査のニーズを満たし、回答の質を向上させる複雑な調査を作成するために必要なツールを利用する方法を学びます。
FREE
100 min
Certifications Domo - CME Japanese Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
Gestion de l'expérience: une brève introduction
La gestion de l'expérience est en train de changer la façon dont les entreprises fonctionnent. Comprendre le paysage complet d'une organisation n'a jamais été aussi important ni plus accessible qu'aujourd' hui. Commencez votre compréhension de la gestion de l'expérience avec ce module d'introduction.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Reporting des résultats de l'enquête avec des tableaux de bord de résultats
Une fois que vous avez terminé la collecte de données pour l'enquête, il est temps d'analyser et de partager les résultats avec les parties prenantes. Dans ce cours, vous apprendrez comment les tableaux de bord des résultats sont structurés dans Qualtrics, et comment vous pouvez les personnaliser pour communiquer les résultats.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM French XM For Strategy & Research
Comprendre les données de levé
Les données brutes collectées par votre enquête sont stockées dans Data & Analysis. Ici, vous aurez accès à toutes les réponses enregistrées ainsi qu'aux réponses en cours. Dans ce cours, vous apprendrez à visualiser et à gérer ces réponses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Distribution d'un projet de levé
Après avoir construit et publié votre enquête, vous êtes prêt à envoyer votre enquête pour collecter des données. Il existe plusieurs méthodes de distribution disponibles dans Qualtrics, dans ce module, nous explorons les plus couramment utilisées.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Managing Your License as a Brand Administrator
Learn the methodology of being an effective Brand Administrator for a Qualtrics license, as well as how to utilize the Admin Page within Qualtrics.
FREE
46 min
XM For Customer Experience level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses English latest-courses Brand Administrator XM For Strategy & Research
Week 1 - XM For Employee Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Construction d'un projet de levé
L'enquête est l'épine dorsale de la collecte de données de gestion de l'expérience, avoir une compréhension complète des composants technologiques de la gestion de l'expérience vous aidera à produire des projets de qualité menant à des idées de qualité.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Planification et conception d'une enquête
L'enquête est l'épine dorsale de la collecte de données pour XM, une enquête bien conçue vous permettra de disposer des données dont vous avez besoin pour prendre des décisions. Ce cours décrit les impacts en aval de l'enquête et décrit les meilleures pratiques de conception de l'enquête pour assurer la qualité des données.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Construction d'un projet de levé
L'enquête est l'épine dorsale de la collecte de données de gestion de l'expérience, avoir une compréhension complète des composants technologiques de la gestion de l'expérience vous aidera à produire des projets de qualité menant à des idées de qualité.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Gestion de l'expérience: une brève introduction
La gestion de l'expérience est en train de changer la façon dont les entreprises fonctionnent. Comprendre le paysage complet d'une organisation n'a jamais été aussi important ni plus accessible qu'aujourd' hui. Commencez votre compréhension de la gestion de l'expérience avec ce module d'introduction.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Distribution d'un projet de levé
Après avoir construit et publié votre enquête, vous êtes prêt à envoyer votre enquête pour collecter des données. Il existe plusieurs méthodes de distribution disponibles dans Qualtrics, dans ce module, nous explorons les plus couramment utilisées.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Planification et conception d'une enquête
L'enquête est l'épine dorsale de la collecte de données pour XM, une enquête bien conçue vous permettra de disposer des données dont vous avez besoin pour prendre des décisions. Ce cours décrit les impacts en aval de l'enquête et décrit les meilleures pratiques de conception de l'enquête pour assurer la qualité des données.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Reporting des résultats de l'enquête avec des tableaux de bord de résultats
Une fois que vous avez terminé la collecte de données pour l'enquête, il est temps d'analyser et de partager les résultats avec les parties prenantes. Dans ce cours, vous apprendrez comment les tableaux de bord des résultats sont structurés dans Qualtrics, et comment vous pouvez les personnaliser pour communiquer les résultats.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM French XM For Strategy & Research
Comprendre les données de levé
Les données brutes collectées par votre enquête sont stockées dans Data & Analysis. Ici, vous aurez accès à toutes les réponses enregistrées ainsi qu'aux réponses en cours. Dans ce cours, vous apprendrez à visualiser et à gérer ces réponses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Week 1 - XM For Strategy & Research Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Gérer votre licence en tant qu'administrateur de marque
Apprenez la méthodologie d'être un administrateur de marque efficace pour une licence Qualtrics, ainsi que la façon d'utiliser le Hub Admin au sein de Qualtrics.
FREE
46 min
XM For Customer Experience Spanish level-1-xm Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses French English latest-courses Brand Administrator XM For Strategy & Research
Comprendre les données de levé
Les données brutes collectées par votre enquête sont stockées dans Data & Analysis. Ici, vous aurez accès à toutes les réponses enregistrées ainsi qu'aux réponses en cours. Dans ce cours, vous apprendrez à visualiser et à gérer ces réponses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Distribution d'un projet de levé
Après avoir construit et publié votre enquête, vous êtes prêt à envoyer votre enquête pour collecter des données. Il existe plusieurs méthodes de distribution disponibles dans Qualtrics, dans ce module, nous explorons les plus couramment utilisées.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Reporting des résultats de l'enquête avec des tableaux de bord de résultats
Une fois que vous avez terminé la collecte de données pour l'enquête, il est temps d'analyser et de partager les résultats avec les parties prenantes. Dans ce cours, vous apprendrez comment les tableaux de bord des résultats sont structurés dans Qualtrics, et comment vous pouvez les personnaliser pour communiquer les résultats.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM French XM For Strategy & Research
Planification et conception d'une enquête
L'enquête est l'épine dorsale de la collecte de données pour XM, une enquête bien conçue vous permettra de disposer des données dont vous avez besoin pour prendre des décisions. Ce cours décrit les impacts en aval de l'enquête et décrit les meilleures pratiques de conception de l'enquête pour assurer la qualité des données.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Construction d'un projet de levé
L'enquête est l'épine dorsale de la collecte de données de gestion de l'expérience, avoir une compréhension complète des composants technologiques de la gestion de l'expérience vous aidera à produire des projets de qualité menant à des idées de qualité.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Gestion de l'expérience: une brève introduction
La gestion de l'expérience est en train de changer la façon dont les entreprises fonctionnent. Comprendre le paysage complet d'une organisation n'a jamais été aussi important ni plus accessible qu'aujourd' hui. Commencez votre compréhension de la gestion de l'expérience avec ce module d'introduction.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Using Text iQ to Analyze Comments
Analyze your text data with Text iQ to understand what matters most to your respondents and drive action.
FREE
62 min
XM For Customer Experience level-1-xm New User Experienced User On-Demand Courses On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Dashboards Text iQ / Stats iQ On-Demand Articles Individual Courses English latest-courses XM For Strategy & Research
Week 5 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
New User Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Utilizing Qualtrics Workflows
Learn how to use Workflows to trigger tasks and act on feedback
FREE
23 min
Free DesignXM black-cm Workflows Individual Courses English XM For Strategy & Research
Using Stats iQ to Analyze Data
Use Stats iQ to explore your customer data, discover relationships between drivers, and create new variables.
FREE
41 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses English XM For Strategy & Research
Applying Best Practices in Questionnaire Design
Master the art of survey building by implementing fundamental best practices that all researchers must know in order to collect high quality data.
FREE
29 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
On-Demand Webinar - Level Up Your Research Program
Ready to take your research program to new heights? Here’s your chance to see some of the top-requested features in Qualtrics and how they can help you improve your research programs.
FREE
60 min
Live Training Free CoreXM DesignXM black-cm registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Sampling the Right Audience
Ensure you distribute your survey to the optimal number of respondents from the right audience so you can be confident in your data.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Konfigurieren Ihres Forschungsprojekts
Lernen Sie die Grundlagen des Umfragebaus kennen, indem Sie Fragen erstellen und Entscheidungen beantworten, die die Befragten ansprechen. Gilt für Qualtrics CoreXM- und DesignXM-Produkte.
FREE
25 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Verständnis Ihres Forschungs-Feedbacks
Erkunden Sie die verschiedenen Möglichkeiten zum Anzeigen und Organisieren Ihrer Daten durch die Verwaltung von Ergebnissen, das Aufzeichnen von Werten und das Exportieren und Importieren von Antwortdaten. Gilt für Qualtrics CoreXM- und DesignXM-Produkte.
FREE
24 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Anpassen Ihres Forschungsprojekts
Entdecken Sie die fortschrittlichen Tools und Funktionen, mit denen Sie die Umfrageerfahrung Ihrer Befragten anpassen und Ihre Antwortsammlung verbessern können. Gilt für Qualtrics XM For Strategy & Research-Produkte.
FREE
18 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses German XM For Strategy & Research
Berichterstattung über Ihr Forschungsfeedback
Passen Sie Datenvisualisierungen mit Diagrammen und Tabellen an, die aggregierte Daten in einem umfassenden, gemeinsam nutzbaren Bericht anzeigen. Gilt für das Produkt Qualtrics XM For Strategy & Research..
FREE
12 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Sammeln von Forschungsfeedback
Erfahren Sie, wie Sie Kontakte verwalten und Ihre Umfrage über verschiedene Kanäle verteilen, um Ihre Zielgruppen einzubeziehen und die Rücklaufquoten zu steigern. Gilt für Qualtrics XM For Strategy & Research-Produkte.
FREE
14 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Teilen Ihres Forschungsprojekts
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten. Gilt für Qualtrics XM For Strategy & Research-Produkte.
FREE
7 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Applying Best Practices in Questionnaire Design
Master the art of survey building by implementing fundamental best practices that all researchers must know in order to collect high quality data.
FREE
29 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Minimizing Survey Fatigue and Bias
Implement survey design best practices to collect high quality data by minimizing bias and respondent survey fatigue.
FREE
33 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Sampling the Right Audience
Ensure you distribute your survey to the optimal number of respondents from the right audience so you can be confident in your data.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Designing a Research Process
Guide your organization towards insights by breaking down problems to define research questions that can be solved with Qualtrics.
FREE
16 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
Driving Response Rates
Obtain the data you need by implementing survey design and distribution methods that drive high response rates.
FREE
27 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses English XM For Strategy & Research
XM for Strategy & Research エキスパートキャップストーン
（機械翻訳版）関連する最終プロジェクトを完了して、学習を強化します。あなたの専門知識を証明するために私たちのオンライン監督パートナーとあなたの認定試験をスケジュールします。
Not currently available
Certifications Japanese CoreXM DesignXM certification-styles black-cm XM For Strategy & Research
XM for Strategy & Research Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-research Certifications Experienced User Premium CoreXM DesignXM certification-styles black-cm Individual Courses cm_expiration tile-category-certification XM For Strategy & Research
適切なオーディエンスをサンプリングする
（機械翻訳版）適切なオーディエンスからの最適な数の回答者にアンケートを配布して、データに自信を持てるようにしてください。
FREE
30 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
調査の疲労とバイアスを最小限に抑える
（機械翻訳版）調査設計のベストプラクティスを実施し、バイアスと回答者の調査疲労を最小限に抑えることで、高品質のデータを収集します。
FREE
33 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
アンケートデザインにおけるベストプラクティスの適用
（機械翻訳版）すべての研究者が高品質のデータを収集するために知っておく必要がある基本的なベストプラクティスを実装することにより、調査の構築の芸術を習得します。
FREE
29 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
ドライバーの応答率
（機械翻訳版）高い応答率を推進する調査設計と配布方法を実装して、必要なデータを取得します。
FREE
25 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
研究プロセスの設計
（機械翻訳版）Qualtricsで解決できる研究課題を定義するために問題を分解することで、組織を洞察に導きます。
FREE
16 min
XM For Customer Experience Japanese Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Teilen Ihres Forschungsprojekts
Sparen Sie Zeit, indem Sie häufig verwendete Inhalte in Bibliotheken speichern und gemeinsam an Projekten mit Kollegen arbeiten. Gilt für Qualtrics XM For Strategy & Research-Produkte.
FREE
7 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Verständnis Ihres Forschungs-Feedbacks
Erkunden Sie die verschiedenen Möglichkeiten zum Anzeigen und Organisieren Ihrer Daten durch die Verwaltung von Ergebnissen, das Aufzeichnen von Werten und das Exportieren und Importieren von Antwortdaten. Gilt für Qualtrics CoreXM- und DesignXM-Produkte.
FREE
24 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Berichterstattung über Ihr Forschungsfeedback
Passen Sie Datenvisualisierungen mit Diagrammen und Tabellen an, die aggregierte Daten in einem umfassenden, gemeinsam nutzbaren Bericht anzeigen. Gilt für das Produkt Qualtrics XM For Strategy & Research..
FREE
12 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Sammeln von Forschungsfeedback
Erfahren Sie, wie Sie Kontakte verwalten und Ihre Umfrage über verschiedene Kanäle verteilen, um Ihre Zielgruppen einzubeziehen und die Rücklaufquoten zu steigern. Gilt für Qualtrics XM For Strategy & Research-Produkte.
FREE
14 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Konfigurieren Ihres Forschungsprojekts
Lernen Sie die Grundlagen des Umfragebaus kennen, indem Sie Fragen erstellen und Entscheidungen beantworten, die die Befragten ansprechen. Gilt für Qualtrics CoreXM- und DesignXM-Produkte.
FREE
25 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses German XM For Strategy & Research
Anpassen Ihres Forschungsprojekts
Entdecken Sie die fortschrittlichen Tools und Funktionen, mit denen Sie die Umfrageerfahrung Ihrer Befragten anpassen und Ihre Antwortsammlung verbessern können. Gilt für Qualtrics XM For Strategy & Research-Produkte.
FREE
18 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses German XM For Strategy & Research
360アンケート結果をレポートにする（日本語字幕版）
各従業員にカスタマイズされた被評価者レポートでデータを分かりやすく表示する方法について学習します。
FREE
16 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
360プロジェクトをカスタマイズする（日本語字幕版）
回答率の向上やサーベイ疲れの回避を目的としたアンケート体験を各従業員向けにカスタマイズする方法や自分の組織のブランディングでプロジェクトをデザインする方法について学習します。
FREE
12 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
360プロジェクトを作成する（日本語字幕版）
プロジェクトの作成方法や質問タイプ、基本的なロジックの構築方法を学習して360度評価のプロジェクトを立ち上げます。
FREE
21 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
360プロジェクトを共有する（日本語字幕版）
繰り返し使用するコンテンツをライブラリに保存し、関係者と一緒にプロジェクトに取り組み、作業時間の短縮を図ります。
FREE
7 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
360アンケート回答を収集する（日本語字幕版）
データ収集に向けて、参加者を管理する方法や参加者に連絡を取る方法について学習します。
FREE
21 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
360アンケートの回答データを理解する（日本語字幕版）
レポート作成に向けて回答データの閲覧や管理方法、フィルタの使用方法、元データのエクスポート方法について学習します。
FREE
10 min
Japanese New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Week 2 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
On-Demand Webinar - Designing a Survey
This training is designed for anyone new to the discipline of XM and the Qualtrics platform. Learn how to confidently design a survey, based on best practice methodologies, and configure survey logic and settings to create a personalized experience.
FREE
60 min
XM For Customer Experience level-1-xm New User Free BrandXM XM For Employee Experience CoreXM DesignXM registered-flag On-Demand Articles Getting Started Individual Courses tile-category-on-demand-webinar Getting Started Series getting-started-series
Compartir su proyecto de investigación
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
7 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Personalización de su proyecto de investigación
Explore las herramientas y funciones avanzadas que le permiten adaptar la experiencia de encuesta de sus encuestados y mejorar la recopilación de respuestas. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
18 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
Informar sobre sus comentarios de investigación
Personalice las visualizaciones de datos con gráficos y tablas que muestran datos agregados en un informe integral y compartible. Se aplica al producto Qualtrics XM For Strategy & Research..
FREE
12 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Comprender sus comentarios de investigación
Explore las diferentes formas de ver y organizar sus datos mediante la gestión de resultados, la recodificación de valores y la exportación e importación de datos de respuesta. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
24 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Configuración de su proyecto de investigación
Conozca los aspectos fundamentales de la creación de encuestas creando preguntas y opciones de respuesta que comprometan a los encuestados. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
25 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Recopilación de opiniones de investigación
Descubra cómo gestionar contactos y distribuir su encuesta a través de diferentes canales para atraer a su público objetivo e impulsar las tasas de respuesta. Se aplica a los productos Qualtrics XM For Strategy & Research.
FREE
14 min
Spanish New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Distributing a Survey Project
After building and publishing your survey, you are ready to send your survey to collect data. There are several Distribution methods available in Qualtrics, in this module we explore the most commonly used.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Experience Management: A Brief Introduction
Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Understanding Survey Data
The raw data your survey collects is stored in Data & Analysis. Here you will have access to all Recorded Responses as well as Responses in Progress. In this course you will learn how to view and manage these responses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Reporting Survey Results with Results Dashboards
Once you have completed data collection for the survey, it is time to analyze and share the results to stakeholders. In this course, you will learn how Results Dashboards are structured in Qualtrics, and how you can customize these to communicate findings.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer XM For Strategy & Research
Building a Survey Project
The survey is the backbone of Experience Management data collection, having a comprehensive understanding of the technology components of the Experience Management will help you produce quality projects leading to quality insights.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Planning and Designing a Survey
The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses English XM For Strategy & Research
Gestion de l'expérience: une brève introduction
La gestion de l'expérience est en train de changer la façon dont les entreprises fonctionnent. Comprendre le paysage complet d'une organisation n'a jamais été aussi important ni plus accessible qu'aujourd' hui. Commencez votre compréhension de la gestion de l'expérience avec ce module d'introduction.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Construction d'un projet de levé
L'enquête est l'épine dorsale de la collecte de données de gestion de l'expérience, avoir une compréhension complète des composants technologiques de la gestion de l'expérience vous aidera à produire des projets de qualité menant à des idées de qualité.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Reporting des résultats de l'enquête avec des tableaux de bord de résultats
Une fois que vous avez terminé la collecte de données pour l'enquête, il est temps d'analyser et de partager les résultats avec les parties prenantes. Dans ce cours, vous apprendrez comment les tableaux de bord des résultats sont structurés dans Qualtrics, et comment vous pouvez les personnaliser pour communiquer les résultats.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM French XM For Strategy & Research
Planification et conception d'une enquête
L'enquête est l'épine dorsale de la collecte de données pour XM, une enquête bien conçue vous permettra de disposer des données dont vous avez besoin pour prendre des décisions. Ce cours décrit les impacts en aval de l'enquête et décrit les meilleures pratiques de conception de l'enquête pour assurer la qualité des données.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Comprendre les données de levé
Les données brutes collectées par votre enquête sont stockées dans Data & Analysis. Ici, vous aurez accès à toutes les réponses enregistrées ainsi qu'aux réponses en cours. Dans ce cours, vous apprendrez à visualiser et à gérer ces réponses.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Distribution d'un projet de levé
Après avoir construit et publié votre enquête, vous êtes prêt à envoyer votre enquête pour collecter des données. Il existe plusieurs méthodes de distribution disponibles dans Qualtrics, dans ce module, nous explorons les plus couramment utilisées.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses French XM For Strategy & Research
Utiliser Stats iQ pour analyser les données
Utilisez Stats iQ pour explorer les données de vos clients, découvrir les relations entre les pilotes et créer de nouvelles variables.
FREE
41 min
XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM experience-default black-cm Text iQ / Stats iQ Individual Courses French XM For Strategy & Research
On-Demand Webinar - Level Up Your Research Program
Ready to take your research program to new heights? Here’s your chance to see some of the top-requested features in Qualtrics and how they can help you improve your research programs.
FREE
60 min
Live Training Free CoreXM DesignXM black-cm registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Appliquer les meilleures pratiques dans la conception des questionnaires
Maîtriser l'art de la construction d'enquêtes en mettant en œuvre les meilleures pratiques fondamentales que tous les chercheurs doivent connaître afin de collecter des données de haute qualité.
FREE
29 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Utilisation des workflows Qualtrics
Apprenez à utiliser les flux de travail pour déclencher des tâches et agir en fonction des commentaires
FREE
23 min
Free DesignXM black-cm Workflows Individual Courses French XM For Strategy & Research
Échantillonner le bon public
Assurez-vous de distribuer votre enquête au nombre optimal de répondants du bon public afin de pouvoir avoir confiance en vos données.
FREE
30 min
XM For Customer Experience Experienced User On-Demand Videos Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Week 5 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
New User Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Gestión de participantes
Gestión de participantes
FREE
91 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
Presentamos los programas de experiencia del empleado
Cree de forma independiente un programa de Employee Experience con un roadmap claro y estratégico, respaldado por las mejores prácticas de diseño de la encuesta para medir las métricas de resultados relevantes.
FREE
128 min
Spanish Certifications Domo - EXE Experienced User Free XM For Employee Experience blue-ex Individual Courses English
Exploración y análisis de datos
Organice y analice sus datos recopilados para descubrir nueva información estratégica del empleado.
FREE
44 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Text iQ / Stats iQ Individual Courses
Distribución de proyectos
Comuníquese eficazmente con sus empleados para enfatizar el valor de su feedback y mejorar la escucha de los empleados.
FREE
26 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Individual Courses
Generación de informes de datos de dashboard de EX
Presente estratégicamente las opiniones de sus empleados para destacar las áreas de mejora e impulsar acciones significativas.
FREE
126 min
Spanish Certifications Domo - EXE Experienced User On-Demand Courses Free XM For Employee Experience blue-ex Dashboards Individual Courses Dashboard Viewer/Report Consumer
Comprensión de los datos de la encuesta
Los datos sin procesar que recopila su encuesta se almacenan en Datos y análisis. Aquí tendrá acceso a todas las Respuestas registradas, así como a las Respuestas en curso. En este curso aprenderá a ver y gestionar estas respuestas.
FREE
37 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Planificación y diseño de una encuesta
La encuesta es la columna vertebral de la recopilación de datos para XM; una encuesta bien diseñada garantizará que dispone de los datos necesarios para tomar decisiones. En este curso se describen los impactos posteriores de la encuesta y se describen las mejores prácticas de diseño de la encuesta para garantizar la calidad de los datos.
FREE
38 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Generación de informes de resultados de encuesta con dashboards de resultados
Una vez que haya completado la recopilación de datos para la encuesta, es el momento de analizar y compartir los resultados con las partes interesadas. En este curso, aprenderá cómo se estructuran los dashboards de resultados en Qualtrics y cómo puede personalizarlos para comunicar los resultados.
FREE
60 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM XM For Strategy & Research
Creación de un proyecto de encuesta
La encuesta es la columna vertebral de la recopilación de datos de Experience Management, al tener una comprensión integral de los componentes tecnológicos de Experience Management lo ayudará a producir proyectos de calidad que lleven a información estratégica de calidad.
FREE
73 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Gestión de la experiencia: una breve introducción
La gestión de la experiencia está cambiando la forma en que operan las empresas. Comprender todo el panorama de una organización nunca ha sido tan importante ni más accesible de lo que es ahora. Inicie su comprensión de la gestión de la experiencia con este módulo introductorio.
FREE
27 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Distribución de un proyecto de encuesta
Después de crear y publicar su encuesta, está listo para enviarla para recopilar datos. Hay varios métodos de distribución disponibles en Qualtrics; en este módulo exploramos los más utilizados.
FREE
51 min
XM For Customer Experience Spanish Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses XM For Strategy & Research
Week 3: Additional Resources
Check out these additional resources to learn more about becoming an effective Brand Administrator
FREE
ブランド管理者としてのライセンスの管理
（機械翻訳版）Qualtricsライセンスの効果的なブランド管理者になる方法と、Qualtrics内でAdmin Hubを利用する方法を学びます。
FREE
46 min
XM For Customer Experience level-1-xm Japanese Experienced User On-Demand Courses Free BrandXM ProductXM XM For Employee Experience CoreXM DesignXM Brand Administration Individual Courses latest-courses Brand Administrator XM For Strategy & Research
Configuración de su proyecto EX
Cree un proyecto de experiencia de empleado atractivo descubriendo cómo crear proyectos, tipos de preguntas y cómo utilizar la lógica básica.
FREE
21 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Compartir su proyecto EX
Ahorre tiempo almacenando contenido utilizado con frecuencia en bibliotecas y trabajando de forma colaborativa en proyectos con colegas.
FREE
7 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Informar de sus comentarios sobre EX
Impulse la adopción de tableros de control e informes en toda la organización aprendiendo a crear cuadros, gráficos y tablas integrales.
FREE
45 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
Personalización de su proyecto EX
Impulse tasas de respuesta más altas y evite la fatiga de la encuesta adaptando la experiencia de la encuesta a cada empleado individual y diseñando su proyecto con la marca adecuada.
FREE
10 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Embedded Data Individual Courses
Recopilación de opiniones EX
Impulse las tasas de respuesta de la encuesta aprendiendo a gestionar, distribuir y comunicarse eficientemente con sus participantes.
FREE
19 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Comprender su opinión sobre EX
Aprenda a interpretar sus datos de respuesta y prepararlos mejor para un análisis más detallado gestionando respuestas, utilizando filtros y exportando datos sin procesar.
FREE
9 min
Spanish New User On-Demand Videos Free XM For Employee Experience blue-ex Individual Courses
Personalización de experiencias de encuesta
Descubra cómo utilizar las herramientas necesarias para crear una encuesta compleja que satisfaga las necesidades de su investigación y mejore la calidad de las respuestas.
FREE
100 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Embedded Data Individual Courses XM For Strategy & Research
Creación de una encuesta avanzada
Obtenga información sobre los tipos de preguntas, metodologías y herramientas de diseño de encuestas necesarias para crear proyectos de investigación especializados.
FREE
86 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM For Strategy & Research
Generación de informes sobre su información estratégica
Cree informes integrales que presenten información que impulse el debate y la acción en su investigación.
FREE
114 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Distribuir a sus públicos objetivo
Aprenda a administrar un directorio de panelistas y a recopilar opiniones efectivas de él a través de varios métodos de comunicación.
FREE
80 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm XM Directory Individual Courses XM For Strategy & Research
Explorar y analizar sus datos
Conozca cómo preparar sus datos y luego analizarlos con herramientas poderosas para descubrir información estratégica significativa.
FREE
142 min
Spanish Certifications Domo - CME Experienced User On-Demand Courses Free CoreXM DesignXM black-cm Text iQ / Stats iQ Individual Courses XM For Strategy & Research
Grundlegendes zu Umfragedaten
Die Rohdaten, die Ihre Umfrage sammelt, werden in Data & Analysis gespeichert. Hier haben Sie Zugriff auf alle aufgezeichneten und laufenden Antworten. In diesem Kurs lernen Sie, wie Sie diese Antworten anzeigen und verwalten.
FREE
37 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Verteilen eines Umfrageprojekts
Nach der Erstellung und Veröffentlichung Ihrer Umfrage sind Sie bereit, Ihre Umfrage zu senden, um Daten zu sammeln. In Qualtrics stehen mehrere Vertriebsmethoden zur Verfügung. In diesem Modul untersuchen wir die am häufigsten verwendeten.
FREE
51 min
XM For Customer Experience Certifications level-1-xm Domo - XMP New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erstellen eines Umfrageprojekts
Die Umfrage ist das Rückgrat der Datenerhebung im Bereich des Erfahrungsmanagements. Ein umfassendes Verständnis der Technologiekomponenten des Erfahrungsmanagements hilft Ihnen, qualitativ hochwertige Projekte zu erstellen, die zu hochwertigen Erkenntnissen führen.
FREE
73 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Erfahrungsmanagement: Eine kurze Einführung
Experience Management verändert die Art und Weise, wie Unternehmen arbeiten. Das Verständnis der gesamten Landschaft einer Organisation war noch nie so wichtig oder zugänglich wie jetzt. Starten Sie Ihr Verständnis von Experience Management mit diesem Einführungsmodul.
FREE
27 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Planung und Gestaltung einer Umfrage
Die Umfrage ist das Rückgrat der Datenerhebung für XM. Eine gut gestaltete Umfrage stellt sicher, dass Sie über die Daten verfügen, die Sie benötigen, um Entscheidungen zu treffen. Dieser Kurs beschreibt die nachgelagerten Auswirkungen der Umfrage und skizziert die Best Practices für das Umfragedesign, um Qualitätsdaten sicherzustellen.
FREE
38 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM XM For Employee Experience CoreXM DesignXM Individual Courses German XM For Strategy & Research
Berichterstattung über Umfrageergebnisse mit Ergebnis-Dashboards
Sobald Sie die Datenerhebung für die Umfrage abgeschlossen haben, ist es an der Zeit, die Ergebnisse zu analysieren und an die Stakeholder weiterzugeben. In diesem Kurs erfahren Sie, wie Ergebnis-Dashboards in Qualtrics strukturiert sind und wie Sie diese anpassen können, um Ergebnisse zu kommunizieren.
FREE
60 min
XM For Customer Experience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free XM For Employee Experience CoreXM DesignXM German XM For Strategy & Research
Week 5 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
エンゲージメントダッシュボードを設計して変化を促進する
（機械翻訳版）提示されたデータを各ステークホルダーに合わせて調整する方法を学ぶことで、 従業員エンゲージメントダッシュボードの組織全体での採用を促進します。
FREE
28 min
experience-employee Japanese Experienced User On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
EX 25 （エンゲージメント＆パルス）ソリューションの使用
（機械翻訳版）事前に構築されたEX 25ソリューションを使用して、研究に裏付けられたベストプラクティスに沿って年間エンゲージメントまたはパルスプログラムを設計して立ち上げる方法を学び、組織の従業員体験を向上させることができる洞察につながります。
FREE
25 min
experience-employee xz-new Japanese Experienced User On-Demand Courses On-Demand Videos Free XM For Employee Experience blue-ex Dashboards Individual Courses
On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
On-Demand Webinar - Digital CX Masterclass
Join this session to see how you can extend your CX program into digital to really improve every interaction your customers have with you.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 2 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
On-Demand Webinar - Launching a Website Feedback Program
This training is designed to introduce you to setting up programs that allow you to collect feedback through surveys deployed directly from your digital platforms, both website and app.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Individual Courses tile-category-on-demand-webinar
Comprendre votre feedback CX
Apprenez à interpréter correctement vos données en comprenant comment les commentaires sont affichés dans Data & Analysis.
FREE
14 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French
Collecte des commentaires CX
Lancez votre projet avec succès en déterminant le canal de distribution approprié.
FREE
25 min
XM For Customer Experience New User On-Demand Videos Free green-cx XM Directory Individual Courses French
Automatisation des suivis CX
Informez votre équipe lorsqu'une interaction client nécessite un suivi en utilisant Workflows & Tasks.
FREE
10 min
XM For Customer Experience New User On-Demand Videos Free green-cx Workflows Individual Courses French
Personnalisation de votre projet CX
Augmentez les taux de réponse et évitez la fatigue du sondage en adaptant l'expérience du sondage à chaque client et en stylisant votre projet avec une image de marque appropriée.
FREE
13 min
XM For Customer Experience New User On-Demand Videos Free green-cx Embedded Data Individual Courses French
Partager votre projet CX
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues.
FREE
7 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French
Mise en œuvre d'un programme de rétroaction numérique
Évaluez les sentiments de vos clients à l'égard de vos plateformes numériques en demandant des commentaires lorsqu'ils naviguent sur votre site Web ou votre application.
FREE
111 min
experience-customer XM For Customer Experience Experienced User On-Demand Videos Free CoreXM DesignXM green-cx Digital Feedback Individual Courses French XM For Strategy & Research
Configurer votre projet CX
Apprenez les bases de la construction de sondages en créant des questions et en répondant à des choix qui engagent les clients.
FREE
22 min
XM For Customer Experience New User On-Demand Videos Free green-cx Individual Courses French
Signaler vos commentaires sur l'expérience client
Concevez et personnalisez des tableaux de bord qui présentent vos données dans un format facilement assimilable pour vos équipes internes.
FREE
45 min
XM For Customer Experience New User On-Demand Videos Free green-cx Dashboards Individual Courses French
Configurer votre projet de recherche
Apprenez les bases de la construction de sondages en créant des questions et des choix de réponses qui engagent les répondants. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
25 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Recueillir des commentaires sur la recherche
Apprenez à gérer les contacts et à distribuer votre enquête par différents canaux pour engager vos publics cibles et générer des taux de réponse. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
14 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Comprendre vos commentaires de recherche
Explorez les différentes façons d'afficher et d'organiser vos données en gérant les résultats, en recodant les valeurs et en exportant et en important les données de réponse. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
24 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Rendre compte de vos commentaires de recherche
Personnalisez les visualisations de données avec des graphiques et des tableaux qui affichent des données agrégées dans un rapport complet et partageable. S'applique au produit Qualtrics XM For Strategy & Research..
FREE
12 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Partager votre projet de recherche
Gagnez du temps en stockant le contenu fréquemment utilisé dans les bibliothèques et en travaillant en collaboration sur des projets avec des collègues. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
7 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Individual Courses French XM For Strategy & Research
Personnalisation de votre projet de recherche
Explorez les outils et fonctionnalités avancés qui vous permettent d'adapter l'expérience de sondage de vos répondants et d'améliorer votre collecte de réponses. S'applique aux produits Qualtrics XM For Strategy & Research.
FREE
18 min
New User On-Demand Videos Free BrandXM CoreXM DesignXM black-cm Embedded Data Individual Courses French XM For Strategy & Research
Fundamentals of XM Discover
START HERE! Fundamentals of XM Discover is a high-level introduction to the Discover XM product.
FREE
60 min
Free Individual Courses English scorm-hide-menu XM Discover experience-discover
Week 1 - XM For Customer Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Week 1 - XM For Strategy & Research Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
On-Demand Webinar - Level Up Your EX Program
Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.
FREE
60 min
Live Training Free XM For Employee Experience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 5 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
On-Demand Webinar - Level Up Your CX Program
Ready to take your CX program to new heights? Here’s your chance to see some of the advanced features in CustomerXM and how they can help you boost your CX program.
FREE
60 min
XM For Customer Experience Live Training Free green-cx registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 5 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Week 2: Additional Resources
Check out these additional resources to learn more about leveraging Qualtrics for advanced research.
FREE
43 min
On-Demand Webinar - Level Up Your Research Program
Ready to take your research program to new heights? Here’s your chance to see some of the top-requested features in Qualtrics and how they can help you improve your research programs.
FREE
60 min
Live Training Free CoreXM DesignXM black-cm registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 5 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
New User Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Week 1 - XM For Employee Experience Learning Journey for Brand Admins - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
Week 2 - XM For Strategy & Research Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free CoreXM DesignXM black-cm Individual Courses XM For Strategy & Research
Week 3: Additional Resources
Check out these additional resources to learn more about becoming an effective Brand Administrator
FREE
Week 2 - XM For Employee Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
Free XM For Employee Experience blue-ex Individual Courses
On-Demand Webinar - Digital CX Masterclass
Join this session to see how you can extend your CX program into digital to really improve every interaction your customers have with you.
FREE
60 min
XM For Customer Experience Live Training Free green-cx Digital Feedback registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar
Week 2 - XM For Customer Experience Learning Journey - Supporting Documentation
View these optional materials and resources to dive deeper and support your learnings this week
FREE
XM For Customer Experience Free green-cx Individual Courses
Qualtrics Platform Essentials Capstone
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
68 min
level-1-xm Premium English
Capstone de l'engagement des employés
Complétez le projet final associé pour solidifier votre apprentissage. Planifiez votre examen de certification avec notre partenaire de surveillance en ligne pour prouver votre expertise.
Not currently available
3 min
Certifications Experienced User XM For Employee Experience certification-styles blue-ex French
XM for Customer Experience Expert Capstone
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
154 min
XM For Customer Experience Certifications Experienced User certification-styles green-cx English
XM for Customer Experience エキスパートキャップストーン
（機械翻訳版）このXM For Customer Experienceエキスパートキャップストーンプロジェクトでは、CXプログラムを開発する能力を証明することができます。
Not currently available
154 min
XM For Customer Experience Certifications Japanese Experienced User certification-styles green-cx
The XM Operating Framework
Dive deeper into the XM Operating Framework to learn about the 6 XM competencies and 20 XM skills, the four characteristics of an XM culture, and the essential capabilities of XM technology.
FREE
53 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Maturing Your XM Program
Learn about the five stages of XM maturity, recommendations for maturing an XM program through each stage, and how XM expands across an organization through XM Diffusion Cycles.
FREE
22 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Introduction to Experience Management
Gain an introduction to the discipline of experience management (XM), learn about how humans process experiences, and explore the critical capabilities XM enables in organizations.
FREE
41 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Qualtrics Platform Essentials Capstone
Schließen Sie das zugehörige Abschlussprojekt ab, um Ihr Lernen zu festigen. Vereinbaren Sie Ihre Zertifizierungsprüfung mit unserem Online-Beaufsichtigungspartner, um Ihr Fachwissen zu beweisen.
Not currently available
68 min
level-1-xm Premium German
XM for Employee Experience Expert Capstone
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
3 min
Certifications Experienced User XM For Employee Experience certification-styles blue-ex English
Capstone experto de XM for Customer Experience
En este proyecto Capstone experto de XM For Customer Experience, podrá demostrar su capacidad para desarrollar un programa de CX.
Not currently available
154 min
XM For Customer Experience Spanish Certifications Experienced User certification-styles green-cx
Maturing Your CX Program
In this unit, learn about the 5 stages of XM maturity, recommendations for getting started and then expanding your maturity journey, and how to use the competency and maturity assessment to drive alignment and support for your CX journey.
FREE
32 min
XM For Customer Experience level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Six XM Competencies for CX
In this unit, learn about the 6 XM competencies and 20 XM skills and how to apply them to drive the right actions in your CX program.
FREE
137 min
XM For Customer Experience level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses
Understanding Customer Experience
This unit introduces the discipline of customer experience management, explains how humans process their experiences, and explores CX in action as it helps an organization measure and improve.
FREE
36 min
XM For Customer Experience level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute Individual Courses tile-category-live-webinar
XM for Employee Experience エキスパートキャップストーン
（機械翻訳版）関連する最終プロジェクトを完了して、学習を強化します。あなたの専門知識を証明するために私たちのオンライン監督パートナーとあなたの認定試験をスケジュールします。
Not currently available
3 min
Certifications Japanese Experienced User XM For Employee Experience certification-styles blue-ex
Maturing Your EX Program
In this unit, learn about the 5 stages of XM maturity, recommendations for getting started and then expanding your maturity journey, and how to use the competency and maturity assessment to drive alignment and support for your EX journey.
FREE
33 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute XM For Employee Experience Individual Courses
Understanding Employee Experience
This unit introduces the discipline of employee experience management, explains how humans process their experiences, and explores EX in action as it helps an organization measure and improve.
FREE
31 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute XM For Employee Experience Individual Courses
Six XM Competencies for EX
In this unit, learn about the 6 XM competencies and 20 XM skills and how to apply them to drive the right actions in your EX program.
FREE
111 min
level-1-xm New User On-Demand Courses On-Demand Videos Free XM Institute XM For Employee Experience Individual Courses
Capstone de compromiso del empleado
Complete el proyecto final asociado para solidificar su aprendizaje. A continuación, programe su examen de certificación con nuestro socio de supervisión en línea para demostrar su experiencia.
Not currently available
3 min
Spanish Certifications Experienced User certification-styles blue-ex Embedded Data
XM for Strategy & Research Expert Capstone (EN)
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
Not currently available
Certifications Experienced User CoreXM DesignXM certification-styles black-cm English XM For Strategy & Research
Qualtrics Platform Essentials キャップストーン
（機械翻訳版）関連する最終プロジェクトを完了して、学習を強化します。あなたの専門知識を証明するために私たちのオンライン監督パートナーとあなたの認定試験をスケジュールします。
Not currently available
68 min
level-1-xm Japanese Premium
XM for Customer Experience Expert Capstone Projek
In diesem XM For Customer Experience Expert Capstone Projekt können Sie Ihre Fähigkeit zur Entwicklung eines CX-Programms unter Beweis stellen.
Not currently available
154 min
XM For Customer Experience Certifications Experienced User certification-styles green-cx German
Qualtrics Platform Essentials Capstone
Completa el proyecto final asociado para solidificar tu aprendizaje. Programa tu examen de certificación con nuestro socio de supervisión en línea para demostrar tu experiencia.
Not currently available
68 min
Spanish level-1-xm Premium
XM for Customer Experience Expert Capstone (FR)
Dans ce projet XM For Customer Experience Expert Capstone, vous pouvez prouver votre capacité à développer un programme d'expérience client.
Not currently available
154 min
XM For Customer Experience Certifications Experienced User certification-styles green-cx French