Turbocharge your programs with XM Solutions

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Quick Start: Introducing XM Solutions

Learn how to quickly find, configure, and launch pre-built XM Solutions in the Qualtrics platform.

CustomerExperience level-1-xm New User On-Demand Courses On-Demand Videos Free BrandXM ProductXM EmployeeExperience CoreXM DesignXM Education Workflows Dashboards Digital Feedback Getting Started Best Practices Individual Courses English Patient Experience latest-courses learn-basics XM Solution Courses Reports Action Planning StrategyResearch QualtricsPlatform New to Qualtrics Beginner Course L2: Initiate Build surveys & programs

E-Commerce Experience Optimization

Learn about this pre-built Digital CX program that uses best practices to help you understand customer needs and preferences, leading to insights that can improve customer conversion and retention.

experience-customer CustomerExperience On-Demand Courses Free green-cx Individual Courses English Beginner Course Build surveys & programs L4: Scale

How to Use the EX25 Model and the Guided Engagement Program

Learn how to use the pre-built EX25 Guided Solution to design and launch your Annual Engagement program in line with research-backed best practices, leading to insights that can improve the employee experience at your organization.

experience-employee xz-new Experienced User On-Demand Courses On-Demand Videos Free EmployeeExperience blue-ex Dashboards Individual Courses English New to Qualtrics Beginner Course Start from the beginning Acting on feedback L2: Initiate L3: Mobilize Build surveys & programs View and understand results

Relationship Health Program

Learn how to build the automated CX Relationship Health Program that enables organizations to continuously measure and manage the health of customer relationships.

CustomerExperience Experienced User On-Demand Courses Free green-cx Workflows Dashboards Individual Courses English latest-courses Create dashboards and reports Beginner Course Build surveys & programs L4: Scale

Using the Candidate Experience Program

Learn how to use the pre-built Candidate Experience Solution to capture important feedback across all stages of the hiring process, leading to insights that improve the candidate experience and elevate your organization’s employer brand value.

experience-employee Experienced User On-Demand Courses On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English Create dashboards and reports Beginner Course Acting on feedback Build surveys & programs L4: Scale View and understand results

Using the Well-being at Work Solution

Learn how to use the pre-built ‘Well-being at Work’ Solution to capture important feedback pertaining to employee well-being and resilience, and take action to help manage the various pressures faced in the workplace.

experience-employee Experienced User On-Demand Courses Free EmployeeExperience blue-ex Individual Courses English latest-courses

Using the Diversity, Equity, & Inclusion (DEI) Solution

Learn how to use the pre-built Diversity, Equity, & Inclusion Solution to further close experience gaps for underrepresented employee groups within your organization.

experience-employee Experienced User On-Demand Courses On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English Beginner Course L3: Mobilize Build surveys & programs