XM For Customer Experience Expert Certification - Learning Content
This learning content is free and will prepare you to pass the XM For Customer Experience Expert Certification exam.
FREE
6 Courses
XM For Customer Experience
Certifications
Experienced User
On-Demand Courses
Free
green-cx
Learning Journeys
English
MMC: Listen
MMC: Understand
MMC: Act
ML: Investigate
ML: Initiate
ML: Mobilize
Intermediate User
ML: Embed
ML: Scale
XM for Customer Experience Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-customer
XM For Customer Experience
Certifications
Experienced User
Premium
certification-styles
green-cx
Individual Courses
cx_expiration
tile-category-certification
Managing a Customer Directory for Distribution
This course provides a comprehensive guide to distributing surveys and managing contacts in Qualtrics XM Directory. You'll learn to use various distribution channels, manage contact data, and leverage automations.
FREE
89 min
XM For Customer Experience
Certifications
Domo - CXE
On-Demand Courses
Free
green-cx
Individual Courses
English
latest-courses
MMC: Listen
MMC: Understand
ML: Initiate
ML: Mobilize
ML: Embed
Analyzing Customer Feedback with Text iQ
Learn about the importance and meaning of text sentiment and create topics that categorize your text responses into easily understandable categories. This course provides a comprehensive guide to maximizing text analytics in Qualtrics. It covers a 5-step process from planning and building to analyzing and taking action on text data using Text iQ.
FREE
68 min
XM For Customer Experience
Certifications
Domo - CXE
New User
Experienced User
On-Demand Courses
Free
green-cx
Text iQ / Stats iQ
Individual Courses
English
MMC: Listen
MMC: Understand
MMC: Act
ML: Investigate
ML: Mobilize
Intermediate User
ML: Embed
ML: Scale
XM for Customer Experience Expert Certification Exam - $500 USD
Complete the associated final project to solidify your learning. Then schedule your certification exam with our online proctoring partner to prove your expertise.
$500
87 min
experience-customer
XM For Customer Experience
Certifications
Experienced User
Premium
certification-styles
green-cx
Individual Courses
cx_expiration
tile-category-certification
Managing a Customer Directory for Distribution
This course provides a comprehensive guide to distributing surveys and managing contacts in Qualtrics XM Directory. You'll learn to use various distribution channels, manage contact data, and leverage automations.
FREE
89 min
XM For Customer Experience
Certifications
Domo - CXE
On-Demand Courses
Free
green-cx
Individual Courses
English
latest-courses
MMC: Listen
MMC: Understand
ML: Initiate
ML: Mobilize
ML: Embed
Analyzing Customer Feedback with Text iQ
Learn about the importance and meaning of text sentiment and create topics that categorize your text responses into easily understandable categories. This course provides a comprehensive guide to maximizing text analytics in Qualtrics. It covers a 5-step process from planning and building to analyzing and taking action on text data using Text iQ.
FREE
68 min
XM For Customer Experience
Certifications
Domo - CXE
New User
Experienced User
On-Demand Courses
Free
green-cx
Text iQ / Stats iQ
Individual Courses
English
MMC: Listen
MMC: Understand
MMC: Act
ML: Investigate
ML: Mobilize
Intermediate User
ML: Embed
ML: Scale