XM For Employee Experience Engagement Learning Journey

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XM For Employee Experience Engagement Learning Journey

Description: Welcome to the 5-week XM For Employee Experience Engagement learning journey program! Each week, complete the training courses listed to become a Qualtrics and XM Expert. This program is designed so that you spend no more than 1 hour per workday going through the content.

Prerequisites: None. | Estimated Time: 25 hours

Week 1 - XM For Employee Experience Engagement Learning Journey

To get started, this week we will master the basics with the Qualtrics Platform Essentials Certification

Certifications New User EmployeeExperience blue-ex Learning Journeys English Healthcare Standard User Academic

Week 2 - XM For Employee Experience Engagement Learning Journey

This week we will focus on the basics of the Employee Engagement product within the Qualtrics XM For Employee Experience platform

New User EmployeeExperience blue-ex Learning Journeys English Healthcare Standard User Academic

Weeks 3 & 4 - XM For Employee Experience Engagement Learning Journey

Over these two weeks, we will master advanced Employee Engagement functionality with the XM For Employee Experience Expert Certification

Certifications EmployeeExperience blue-ex Learning Journeys English Healthcare Standard User Academic

Week 5 - XM For Employee Experience Engagement Learning Journey

This week we will focus on a variety of advanced Employee Engagement topics

Experienced User EmployeeExperience blue-ex Learning Journeys English Healthcare Standard User Academic

Week 5 - XM For Employee Experience Learning Journey - Supporting Documentation

View these optional materials and resources to dive deeper and support your learnings this week

Free EmployeeExperience blue-ex Individual Courses

On-Demand Webinar - Level Up Your EX Program

Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.

Live Training Free EmployeeExperience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar

Designing Engagement Dashboards to Drive Change

Drive organization-wide adoption of employee engagement dashboards by learning to tailor the presented data for each stakeholder.

experience-employee Experienced User On-Demand Videos Free EmployeeExperience blue-ex Dashboards Individual Courses English

Using the EX25 (Engagement & Pulse) Solution

Learn how to use the pre-built EX25 Solution to design and launch your Annual Engagement or Pulse program in line with research-backed best practices, leading to insights that can improve the employee experience at your organization.

experience-employee xz-new Experienced User On-Demand Courses On-Demand Videos Free EmployeeExperience blue-ex Dashboards Individual Courses English

Introducing Employee Experience Programs

Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.

Certifications Domo - EXE Experienced User On-Demand Courses Free EmployeeExperience blue-ex Workflows Individual Courses English

Distributing EX Projects

Effectively communicate with your employees to emphasize the value of their feedback and enhance employee listening.

Certifications Domo - EXE Experienced User On-Demand Courses Free EmployeeExperience blue-ex Individual Courses English

Reporting EX Dashboard Data

Strategically present your employee feedback to highlight areas of improvement and drive meaningful action.

Certifications Domo - EXE Experienced User On-Demand Courses Free EmployeeExperience blue-ex Dashboards Individual Courses English Dashboard Viewer/Report Consumer

Managing EX Participants

Efficiently manage and maintain employees within your EX program to provide a personalized experience based on employee information and reporting relationships.

Certifications Domo - EXE Experienced User On-Demand Courses Free EmployeeExperience blue-ex Individual Courses English

Customizing Your EX Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.

New User On-Demand Videos Free EmployeeExperience blue-ex Embedded Data Individual Courses English

Reporting Your EX Feedback

Drive organization-wide adoption of dashboards and reports by learning how to create comprehensive charts, graphs, and tables.

New User On-Demand Videos Free EmployeeExperience blue-ex Dashboards Individual Courses English

Understanding Your EX Feedback

Learn how to interpret your response data and better prepare it for further analysis by managing responses, using filters, and exporting raw data.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Configuring Your EX Project

Create an engaging employee experience project by discovering how to build projects, questions types, and how to use basic logic.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Sharing Your EX Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Week 2 - XM For Employee Experience Learning Journey - Supporting Documentation

View these optional materials and resources to dive deeper and support your learnings this week

Free EmployeeExperience blue-ex Individual Courses

Collecting EX Feedback

Drive survey response rates by learning how to efficiently manage, distribute to, and communicate with, your participants.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Distributing a Survey Project

After building and publishing your survey, you are ready to send your survey to collect data. This course provides a comprehensive overview of survey distribution in Qualtrics. It covers various distribution methods, from anonymous links to personalized invitations, and teaches you to manage contacts, send follow-up emails, and monitor key distribution metrics.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen MMC: Understand Basic User ML: Initiate ML: Embed Survey Engagement QualtricsPlatform

Planning and Designing a Survey

The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen Basic User ML: Initiate Survey QualtricsPlatform Designer

Experience Management: A Brief Introduction

Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen MMC: Understand MMC: Act Basic User ML: Investigate ML: Initiate QualtricsPlatform

Understanding Survey Data

This course is designed for professionals who are beginning to use the Qualtrics platform and need to manage and prepare their survey data for analysis. You will gain practical skills in navigating the Data & Analysis tab, customizing your data view, managing different response types, and executing data imports and exports. Mastering these foundational data management techniques will empower you to ensure data integrity and prepare clean, reliable datasets for reporting and decision-making.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen MMC: Understand Basic User ML: Initiate Survey QualtricsPlatform

Building a Survey Project

This course provides a comprehensive guide to building and managing survey projects in Qualtrics. You'll learn to create and organize projects, use standard question types, apply logic and randomization, and configure survey-level settings for a professional experience.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen Basic User ML: Investigate ML: Initiate ML: Embed Survey QualtricsPlatform Designer

Reporting Survey Results with Results Dashboards

Once you have completed data collection for the survey, it is time to analyze and share the results with stakeholders. In this course, you will learn how to use the Results Dashboards to customize reports and communicate findings.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer StrategyResearch MMC: Listen MMC: Understand MMC: Act Basic User ML: Mobilize ResultsDashboards Survey QualtricsPlatform

Week 5 - XM For Employee Experience Learning Journey - Supporting Documentation

View these optional materials and resources to dive deeper and support your learnings this week

Free EmployeeExperience blue-ex Individual Courses

On-Demand Webinar - Level Up Your EX Program

Ready to take your EX program to new heights? Here’s your chance to see some of the most requested product insights.

Live Training Free EmployeeExperience blue-ex registered-flag On-Demand Articles Thought Leadership Individual Courses tile-category-on-demand-webinar

Designing Engagement Dashboards to Drive Change

Drive organization-wide adoption of employee engagement dashboards by learning to tailor the presented data for each stakeholder.

experience-employee Experienced User On-Demand Videos Free EmployeeExperience blue-ex Dashboards Individual Courses English

Using the EX25 (Engagement & Pulse) Solution

Learn how to use the pre-built EX25 Solution to design and launch your Annual Engagement or Pulse program in line with research-backed best practices, leading to insights that can improve the employee experience at your organization.

experience-employee xz-new Experienced User On-Demand Courses On-Demand Videos Free EmployeeExperience blue-ex Dashboards Individual Courses English

Introducing Employee Experience Programs

Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.

Certifications Domo - EXE Experienced User On-Demand Courses Free EmployeeExperience blue-ex Workflows Individual Courses English

Distributing EX Projects

Effectively communicate with your employees to emphasize the value of their feedback and enhance employee listening.

Certifications Domo - EXE Experienced User On-Demand Courses Free EmployeeExperience blue-ex Individual Courses English

Reporting EX Dashboard Data

Strategically present your employee feedback to highlight areas of improvement and drive meaningful action.

Certifications Domo - EXE Experienced User On-Demand Courses Free EmployeeExperience blue-ex Dashboards Individual Courses English Dashboard Viewer/Report Consumer

Managing EX Participants

Efficiently manage and maintain employees within your EX program to provide a personalized experience based on employee information and reporting relationships.

Certifications Domo - EXE Experienced User On-Demand Courses Free EmployeeExperience blue-ex Individual Courses English

Customizing Your EX Project

Drive higher response rates and avoid survey fatigue by tailoring the survey experience to each individual employee and styling your project with appropriate branding.

New User On-Demand Videos Free EmployeeExperience blue-ex Embedded Data Individual Courses English

Reporting Your EX Feedback

Drive organization-wide adoption of dashboards and reports by learning how to create comprehensive charts, graphs, and tables.

New User On-Demand Videos Free EmployeeExperience blue-ex Dashboards Individual Courses English

Understanding Your EX Feedback

Learn how to interpret your response data and better prepare it for further analysis by managing responses, using filters, and exporting raw data.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Configuring Your EX Project

Create an engaging employee experience project by discovering how to build projects, questions types, and how to use basic logic.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Sharing Your EX Project

Save time by storing frequently used content in libraries and working collaboratively on projects with colleagues.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Week 2 - XM For Employee Experience Learning Journey - Supporting Documentation

View these optional materials and resources to dive deeper and support your learnings this week

Free EmployeeExperience blue-ex Individual Courses

Collecting EX Feedback

Drive survey response rates by learning how to efficiently manage, distribute to, and communicate with, your participants.

New User On-Demand Videos Free EmployeeExperience blue-ex Individual Courses English

Distributing a Survey Project

After building and publishing your survey, you are ready to send your survey to collect data. This course provides a comprehensive overview of survey distribution in Qualtrics. It covers various distribution methods, from anonymous links to personalized invitations, and teaches you to manage contacts, send follow-up emails, and monitor key distribution metrics.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen MMC: Understand Basic User ML: Initiate ML: Embed Survey Engagement QualtricsPlatform

Planning and Designing a Survey

The survey is the backbone of data collection for XM, a well designed survey will ensure you have the data you need to make decisions. This course describes the downstream impacts of the survey, and outlines the survey design best practices to ensure quality data.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen Basic User ML: Initiate Survey QualtricsPlatform Designer

Experience Management: A Brief Introduction

Experience Management is changing the way businesses operate. Understanding the full landscape of an organization has never been more important or more accessible than it is now. Kick start your understanding of Experience Management with this introductory module.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen MMC: Understand MMC: Act Basic User ML: Investigate ML: Initiate QualtricsPlatform

Understanding Survey Data

This course is designed for professionals who are beginning to use the Qualtrics platform and need to manage and prepare their survey data for analysis. You will gain practical skills in navigating the Data & Analysis tab, customizing your data view, managing different response types, and executing data imports and exports. Mastering these foundational data management techniques will empower you to ensure data integrity and prepare clean, reliable datasets for reporting and decision-making.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen MMC: Understand Basic User ML: Initiate Survey QualtricsPlatform

Building a Survey Project

This course provides a comprehensive guide to building and managing survey projects in Qualtrics. You'll learn to create and organize projects, use standard question types, apply logic and randomization, and configure survey-level settings for a professional experience.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Individual Courses English StrategyResearch MMC: Listen Basic User ML: Investigate ML: Initiate ML: Embed Survey QualtricsPlatform Designer

Reporting Survey Results with Results Dashboards

Once you have completed data collection for the survey, it is time to analyze and share the results with stakeholders. In this course, you will learn how to use the Results Dashboards to customize reports and communicate findings.

CustomerExperience Certifications level-1-xm Domo - QPE New User On-Demand Courses Free BrandXM EmployeeExperience CoreXM DesignXM Dashboards tile-category-certification Dashboard Viewer/Report Consumer StrategyResearch MMC: Listen MMC: Understand MMC: Act Basic User ML: Mobilize ResultsDashboards Survey QualtricsPlatform