How to Use the EX25 Model and the Guided Engagement Program

Course 1 of 4 in Week 5 - XM For Employee Experience Engagement Learning Journey

Learn how to use the pre-built EX25 Guided Solution to design and launch your Annual Engagement program in line with research-backed best practices, leading to insights that can improve the employee experience at your organization.

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About this course

Summary:

The EX25 Methodology enables organizations to measure the complete employee experience through five Key Performance Indicators and 16 core driver categories. This course walks you through the end-to-end process of implementing an engagement program using the Guided Engagement Program, from selecting the right survey model to analyzing results in best-practice dashboards. You will learn how to import participants, communicate effectively with employees, and take action on feedback using the AHA framework.


Learning Objectives:

  • Understand the science underpinning the EX25 Methodology
  • Understand how to use the Guided Engagement Program for your organization's needs

Recommended Users: 

  • Beginner 
  • New User

Features Covered: 

  • Guided Engagement Solution
  • EX25 Model

Curriculum33 min

  • Designing Your EX25 Program
  • Defining EX25 2 min
  • Outlining the 5 EX KPIs 4 min
  • Organizing the Drivers of EX 2 min
  • Setting the Right Survey Cadence 3 min
  • Overview of the Guided Engagement Program
  • Demo: How to Use the Guided Engagement Program 5 min
  • Launching Your EX25 Survey
  • How to Import Participants with the Guided Engagement Feature
  • Demo: How to Import Participants with the Guided Engagement Feature 4 min
  • Best Practices for Advanced Survey Content Creation (Optional)
  • Communicating with Your Employees 3 min
  • Reporting Your EX25 Results
  • Overview of Guided Dashboard Creation
  • Demo: How to Create a Guided Engagement Dashboard 6 min
  • Defining Dashboard Users & Access 2 min
  • Taking Action on Your EX25 Results
  • Creating Change from EX25 Feedback 2 min
  • Next Steps and Additional Resources
  • Next Steps
  • EX25 Program Design Guide
  • EX25 Technical White Paper
  • 2022-2024 Engagement Library and Benchmark Availability
  • 2022-2024 Engagement Benchmark Overview
  • 2022-2024 Engagement Benchmark Availability Tables
  • 2022-2024 Engagement Benchmark Breakdown
  • 2021-2023 Engagement Library and Benchmark Availability
  • 2021-2023 Engagement Benchmark Overview
  • 2021-2023 Engagement Benchmark Availability Tables
  • 2020-2022 Engagement Library and Benchmark Availability
  • 2020-2022 Engagement Benchmark Overview
  • 2020-2022 Engagement Benchmark Availability Tables

About this course

Summary:

The EX25 Methodology enables organizations to measure the complete employee experience through five Key Performance Indicators and 16 core driver categories. This course walks you through the end-to-end process of implementing an engagement program using the Guided Engagement Program, from selecting the right survey model to analyzing results in best-practice dashboards. You will learn how to import participants, communicate effectively with employees, and take action on feedback using the AHA framework.


Learning Objectives:

  • Understand the science underpinning the EX25 Methodology
  • Understand how to use the Guided Engagement Program for your organization's needs

Recommended Users: 

  • Beginner 
  • New User

Features Covered: 

  • Guided Engagement Solution
  • EX25 Model

Curriculum33 min

  • Designing Your EX25 Program
  • Defining EX25 2 min
  • Outlining the 5 EX KPIs 4 min
  • Organizing the Drivers of EX 2 min
  • Setting the Right Survey Cadence 3 min
  • Overview of the Guided Engagement Program
  • Demo: How to Use the Guided Engagement Program 5 min
  • Launching Your EX25 Survey
  • How to Import Participants with the Guided Engagement Feature
  • Demo: How to Import Participants with the Guided Engagement Feature 4 min
  • Best Practices for Advanced Survey Content Creation (Optional)
  • Communicating with Your Employees 3 min
  • Reporting Your EX25 Results
  • Overview of Guided Dashboard Creation
  • Demo: How to Create a Guided Engagement Dashboard 6 min
  • Defining Dashboard Users & Access 2 min
  • Taking Action on Your EX25 Results
  • Creating Change from EX25 Feedback 2 min
  • Next Steps and Additional Resources
  • Next Steps
  • EX25 Program Design Guide
  • EX25 Technical White Paper
  • 2022-2024 Engagement Library and Benchmark Availability
  • 2022-2024 Engagement Benchmark Overview
  • 2022-2024 Engagement Benchmark Availability Tables
  • 2022-2024 Engagement Benchmark Breakdown
  • 2021-2023 Engagement Library and Benchmark Availability
  • 2021-2023 Engagement Benchmark Overview
  • 2021-2023 Engagement Benchmark Availability Tables
  • 2020-2022 Engagement Library and Benchmark Availability
  • 2020-2022 Engagement Benchmark Overview
  • 2020-2022 Engagement Benchmark Availability Tables