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XM Discover: Report Viewer (Report Consumer)
This learning path is meant for stakeholders who only wish to receive and view dashboards created by other team members. They can interact with the reports but cannot author their own dashboards.
FREE
1 Course
Free
Learning Journeys
English
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XM Discover
experience-discover
Dashboard Viewer/Report Consumer
Report Creator (Dashboard Builder)
XM Discover: Report Builder (Report Creator)
This learning path is meant for data & business analysts responsible for creating, maintaining, and distributing analysis to stakeholders on a regular basis. This path is estimated to take 6 hours.
FREE
3 Courses
Free
Learning Journeys
XM Discover
experience-discover
Report Creator (Dashboard Builder)
XM Discover: Backend Builder (Configuration Analyst)
This learning path is meant for power users responsible for configuring and maintaining the XM Discover solution from building models, tuning sentiment, and analyzing data to provide insights based on business questions. This path is estimated to take no more than 10 hours.
FREE
6 Courses
Free
Learning Journeys
English
XM Discover
experience-discover
Configuration Analyst (Discover Power User)
Displaying Data in XM Discover - Analytical Dashboards
Learn how to create deep dive, analytic dashboards that align with stakeholder questions to identify actionable insights.
Not currently available
60 min
Free
Individual Courses
English
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XM Discover
Create dashboards and reports
Course
Acting on feedback
L3: Mobilize
Analyze data
Intermediate
View and understand results
Introduction to XM Discover
START HERE! Introduction to XM Discover is a high-level introduction to the Discover XM product.
FREE
90 min
Free
Individual Courses
English
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XM Discover
experience-discover
Beginner
Course
Start from the beginning
L2: Initiate
Analyze data
Displaying Data in XM Discover - Operational Dashboards
Basic Dashboard navigation and creation of graphical displays to analyze insights. This course is meant for individuals who will be responsible for creating, maintaining, and distributing analysis to stakeholders on a regular basis.
Not currently available
120 min
Free
Individual Courses
English
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XM Discover
Create dashboards and reports
Course
L3: Mobilize
Analyze data
Intermediate
View and understand results
Uploading the Right Data into XM Discover
Learn the basic concepts of asking business questions and utilizing data to find answers.
Not currently available
60 min
Free
Individual Courses
English
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XM Discover
Course
Connect & integrate
Start from the beginning
L3: Mobilize
Analyze data
Intermediate
Data Enrichments in XM Discover
Understand our sophisticated sentiment engine to discover areas of delight and failed expectations, perceived effort and expressed emotions. Discover actionable insights directly from the voice of your customer quickly and easily – all to save money, make money and reduce risk, ultimately to optimize Your Business.
Not currently available
60 min
Free
Individual Courses
English
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XM Discover
Course
L3: Mobilize
Analyze data
Intermediate
Settings and Configuration
Categorizing Data in XM Discover
Learn the basic concepts of categorization strategies, evaluating stakeholder questions and building a category model.
Not currently available
60 min
Free
Individual Courses
English
scorm-hide-menu
XM Discover
Course
L3: Mobilize
Analyze data
Intermediate
Settings and Configuration
Displaying Data in XM Discover - Analytical Dashboards
Learn how to create deep dive, analytic dashboards that align with stakeholder questions to identify actionable insights.
Not currently available
60 min
Free
Individual Courses
English
scorm-hide-menu
XM Discover
Create dashboards and reports
Course
Acting on feedback
L3: Mobilize
Analyze data
Intermediate
View and understand results
Introduction to XM Discover
START HERE! Introduction to XM Discover is a high-level introduction to the Discover XM product.
FREE
90 min
Free
Individual Courses
English
scorm-hide-menu
XM Discover
experience-discover
Beginner
Course
Start from the beginning
L2: Initiate
Analyze data
Displaying Data in XM Discover - Operational Dashboards
Basic Dashboard navigation and creation of graphical displays to analyze insights. This course is meant for individuals who will be responsible for creating, maintaining, and distributing analysis to stakeholders on a regular basis.
Not currently available
120 min
Free
Individual Courses
English
scorm-hide-menu
XM Discover
Create dashboards and reports
Course
L3: Mobilize
Analyze data
Intermediate
View and understand results
Uploading the Right Data into XM Discover
Learn the basic concepts of asking business questions and utilizing data to find answers.
Not currently available
60 min
Free
Individual Courses
English
scorm-hide-menu
XM Discover
Course
Connect & integrate
Start from the beginning
L3: Mobilize
Analyze data
Intermediate
Data Enrichments in XM Discover
Understand our sophisticated sentiment engine to discover areas of delight and failed expectations, perceived effort and expressed emotions. Discover actionable insights directly from the voice of your customer quickly and easily – all to save money, make money and reduce risk, ultimately to optimize Your Business.
Not currently available
60 min
Free
Individual Courses
English
scorm-hide-menu
XM Discover
Course
L3: Mobilize
Analyze data
Intermediate
Settings and Configuration
Categorizing Data in XM Discover
Learn the basic concepts of categorization strategies, evaluating stakeholder questions and building a category model.
Not currently available
60 min
Free
Individual Courses
English
scorm-hide-menu
XM Discover
Course
L3: Mobilize
Analyze data
Intermediate
Settings and Configuration
Displaying Data in XM Discover - Operational Dashboards
Basic Dashboard navigation and creation of graphical displays to analyze insights. This course is meant for individuals who will be responsible for creating, maintaining, and distributing analysis to stakeholders on a regular basis.
Not currently available
120 min
Free
Individual Courses
English
scorm-hide-menu
XM Discover
Create dashboards and reports
Course
L3: Mobilize
Analyze data
Intermediate
View and understand results
Displaying Data in XM Discover - Analytical Dashboards
Learn how to create deep dive, analytic dashboards that align with stakeholder questions to identify actionable insights.
Not currently available
60 min
Free
Individual Courses
English
scorm-hide-menu
XM Discover
Create dashboards and reports
Course
Acting on feedback
L3: Mobilize
Analyze data
Intermediate
View and understand results
Introduction to XM Discover
START HERE! Introduction to XM Discover is a high-level introduction to the Discover XM product.
FREE
90 min
Free
Individual Courses
English
scorm-hide-menu
XM Discover
experience-discover
Beginner
Course
Start from the beginning
L2: Initiate
Analyze data
Introduction to XM Discover
START HERE! Introduction to XM Discover is a high-level introduction to the Discover XM product.
FREE
90 min
Free
Individual Courses
English
scorm-hide-menu
XM Discover
experience-discover
Beginner
Course
Start from the beginning
L2: Initiate
Analyze data