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Introduction to the Delighted + Qualtrics Graduation Program

Familiarize yourself with key differences between Delighted and Qualtrics, and become comfortable with Qualtrics terms and account navigation.

CustomerExperience Free green-cx Individual Courses English Delighted Beginner Course Start from the beginning

Delighted + Qualtrics: Accessing and Distributing a Migrated Project

Be able to confidently access your migrated projects, review migrated data and identify the best distribution method for your survey project.

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Delighted + Qualtrics: How to Manage the XM Directory

Learn how to effectively manage your Directory and Directory Contacts.

CustomerExperience Free green-cx Individual Courses English Delighted Beginner Course Build surveys & programs

Delighted + Qualtrics: Basics of a Migrated Dashboard

Understand how to interpret your migrated Qualtrics Dashboard to gather key insights from your data.

CustomerExperience Free green-cx Individual Courses English Delighted Beginner Course View and understand results

Delighted + Qualtrics: Advancing Your Survey

Understand how to use Qualtrics survey building features in order to scale your CX Program.

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Delighted + Qualtrics: Taking Action and Closing the Loop

Leverage our Close the Loop tools to prioritize and respond to customer feedback.

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Delighted + Qualtrics: Analyzing Data with Text iQ

Understand about the importance of text sentiment when analyzing feedback.

CustomerExperience Free green-cx Individual Courses English Delighted Beginner Course Analyze data

Delighted + Qualtrics: Analyzing Data with Stats iQ

Be able to uncover meaningful insights with Stats iQ analysis.

CustomerExperience Free green-cx Individual Courses English Delighted Beginner Course Analyze data

Delighted + Qualtrics: Advancing Your Dashboard

Build effective Dashboards that inspire key stakeholders to take action.

CustomerExperience Free green-cx Individual Courses English Delighted Beginner Course Create dashboards for others

Delighted + Qualtrics: What's Next?

Be familiar with the resources available to you as you grow and expand your CX program.

CustomerExperience Free green-cx Individual Courses English Delighted Beginner Course Build surveys & programs