2026 Basecamp Workshops - Closing the loop with strategic action planning
About this course
Welcome to X4 2026!
In this page you will find all you need to have a full experience during your session.
What is this session about?
Insights are only as valuable as the changes they trigger. This hands-on workshop moves beyond data collection to show you how to architect formal action plans that drive results across EX and CX programs. We’ll dive into the technical capabilities of the Qualtrics Action Planning module, showing you how to set goals, assign ownership, and track progress in real time. Learn the workflow secrets to effectively close the loop with customers and employees, ensuring feedback drives measurable improvement. Stop leaving change to chance and start building the structured framework that turns every insight into a business win.