Utilizing Frontline Feedback in Customer Experience

Utilizing Frontline Feedback in Customer Experience

Learn how to create a Frontline Feedback Project and report on this feedback in your Dashboard.

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About this course

Learn how to create a Frontline Feedback Project and report on this feedback in your Dashboard.

Curriculum30 min

  • Getting Started with Frontline Feedback
  • Introduction to Frontline Feedback 4 min
  • Customizing and Sharing a Frontline Feedback Project 8 min
  • Submitting and Managing Feedback 6 min
  • Prioritizing and Subscribing to Feedback 5 min
  • Adding Frontline Feedback to a Dashboard
  • Adding Frontline Feedback to a Dashboard 3 min
  • Creating a Frontline Feedback Task 4 min

About this course

Learn how to create a Frontline Feedback Project and report on this feedback in your Dashboard.

Curriculum30 min

  • Getting Started with Frontline Feedback
  • Introduction to Frontline Feedback 4 min
  • Customizing and Sharing a Frontline Feedback Project 8 min
  • Submitting and Managing Feedback 6 min
  • Prioritizing and Subscribing to Feedback 5 min
  • Adding Frontline Feedback to a Dashboard
  • Adding Frontline Feedback to a Dashboard 3 min
  • Creating a Frontline Feedback Task 4 min