Introducing Employee Experience Programs

Introducing Employee Experience Programs

Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.

rate limit

Code not recognized.

About this course

Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.

Note: Automated Actions are being renamed to Workflows. While you may see references to "Actions" as a part of this course, going forward these will be referred to as "Workflows" in the Qualtrics platform. There are no changes to functionality as part of this change.

Curriculum128 min

  • Overview of Employee Experience
  • Defining Employee Experience (EE & EL) 5 min
  • Course Overview (EE & EL) 1 min
  • The EX Maturity Model
  • Outlining Five Stages of EX Maturity (EE & EL) 4 min
  • Program Governance
  • EX Program Ownership (EE & EL) 10 min
  • Starting on the Projects Page
  • Creating a Project (EE & EL) 3 min
  • Managing Projects (EE & EL) 2 min
  • Capturing Engagement Metrics
  • Designing an Engagement Survey (EE Only) 25 min
  • Capturing Lifecycle Metrics
  • Overview of the Employee Lifecycle (EL Only) 1 min
  • Designing an Onboarding Survey (EL Only) 30 min
  • Designing an Exit Survey (EL Only) 20 min
  • Building an Advanced Survey
  • Piped Text (EE & EL) 3 min
  • Introduction to Survey Flow (EE & EL) 3 min
  • Organizing Survey Flows with Groups (EE & EL) 1 min
  • Creating Pathways with Branches (EE & EL) 3 min
  • Analyzing Text within the Survey Flow (EE & EL) 3 min
  • Translating Surveys for a Global Audience (EE & EL) 6 min
  • Automating Follow Ups
  • Creating Workflows and Tasks (EE & EL) 2 min
  • Email Tasks (EE & EL) 5 min
  • Workflows Run History (EE & EL) 1 min
  • Quiz
  • Module Quiz: Introducing Employee Experience Programs
  • End of Course

About this course

Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.

Note: Automated Actions are being renamed to Workflows. While you may see references to "Actions" as a part of this course, going forward these will be referred to as "Workflows" in the Qualtrics platform. There are no changes to functionality as part of this change.

Curriculum128 min

  • Overview of Employee Experience
  • Defining Employee Experience (EE & EL) 5 min
  • Course Overview (EE & EL) 1 min
  • The EX Maturity Model
  • Outlining Five Stages of EX Maturity (EE & EL) 4 min
  • Program Governance
  • EX Program Ownership (EE & EL) 10 min
  • Starting on the Projects Page
  • Creating a Project (EE & EL) 3 min
  • Managing Projects (EE & EL) 2 min
  • Capturing Engagement Metrics
  • Designing an Engagement Survey (EE Only) 25 min
  • Capturing Lifecycle Metrics
  • Overview of the Employee Lifecycle (EL Only) 1 min
  • Designing an Onboarding Survey (EL Only) 30 min
  • Designing an Exit Survey (EL Only) 20 min
  • Building an Advanced Survey
  • Piped Text (EE & EL) 3 min
  • Introduction to Survey Flow (EE & EL) 3 min
  • Organizing Survey Flows with Groups (EE & EL) 1 min
  • Creating Pathways with Branches (EE & EL) 3 min
  • Analyzing Text within the Survey Flow (EE & EL) 3 min
  • Translating Surveys for a Global Audience (EE & EL) 6 min
  • Automating Follow Ups
  • Creating Workflows and Tasks (EE & EL) 2 min
  • Email Tasks (EE & EL) 5 min
  • Workflows Run History (EE & EL) 1 min
  • Quiz
  • Module Quiz: Introducing Employee Experience Programs
  • End of Course