Quick Start: How to Collect and Analyze Video Feedback

Learn how to collect video feedback from survey respondents and analyze recordings using transcripts, sentiment analysis, and AI-powered insights.

Course Overview 13 min (Show All)

About this course

Summary:
Learn how to add video response questions to your surveys and configure recording options to capture rich, qualitative feedback from respondents. Explore the Audio & Video Editor to review transcripts, identify sentiment, create clips, and build highlight reels for stakeholders. This QuickStart also covers best practices for writing effective video questions and introduces additional analysis tools like Text iQ and Insights Explorer.

Learning Objectives:

  • Add and configure a video response question in the Survey Builder, including recording options and best practices for encouraging responses.
  • Use the Audio & Video Editor to review transcripts, analyze sentiment, and create clips and highlight reels from video responses.
  • Identify when to use video questions and which analysis tools to apply for different research needs.

Recommended for:

  • Market Research Leaders
  • EX Leaders
  • Survey and Program builders
  • Data Analysts