XM For Employee Experience Expert Certification Journey (L2)

Description: Become a certified Employee Experience expert. Prove your ability to develop an EX program, communicate with your employees effectively, and uncover crucial employee insights through the Qualtrics Employee Experience platform.

Prerequisites: Qualtrics Platform Essentials        |           Estimated Time: 15 hours

Learning Objectives:

• Independently create an Employee Experience program with a clear and strategic roadmap, underpinned by survey design best practices to measure the relevant outcome metrics.
• Efficiently manage and maintain employees within your EX program to provide a personalized experience based on employee information and reporting relationships.
• Effectively communicate with your employees to emphasize the value of their feedback and enhance employee listening.
• Organize and analyze your collected data to uncover new employee insights.
• Strategically present your employee feedback to highlight areas of improvement and drive meaningful action.