- On-Demand Webinar Session
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Design World-class Digital Customer Experiences 60 min
- Post Webinar Follow-Up
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Connect with a Qualtrics XM Strategist or find additional resources
On-Demand Webinar - Design World-class Digital Customer Experiences
Join Isabelle Zdatny, XM Catalyst with XM Institute, as she shares digital experience fundamentals and best practices for creating outstanding digital customer experiences.
Find out what’s new in the world of digital experience at this XM Exchange Forum.
Using the latest research and trends, experts from the XMI Institute will tell you everything you need to know about digital experience in 2021.
By the end of the session you’ll:
- Understand the basics of digital customer experience & current best practices
- Understand digital preferences across 18 countries
- Learn about the 5 digital application areas
- Be ready to design outstanding digital experience journeys