Designing a CX Dashboard for Executives

Designing a CX Dashboard for Executives

Build a dashboard tailored for your organization that allows executives to quickly understand trends in organizational metrics and allows for the ability to dive deeper if needed.

Curriculum56 min

  • The Importance of an Executive Dashboard
  • Defining the Importance of a Dashboard 2 min
  • Viewers of an Executive Dashboard 4 min
  • Designing with Your Team
  • Creating a Team for Building an Executive Dashboard 5 min
  • Understanding Previous Systems and Creating an Interview Guide 4 min
  • Asking Questions in an Executive Interview 4 min
  • Efficiently Designing an Executive Dashboard 2 min
  • Socializing an Executive Dashboard with Your Team 3 min
  • Finalizing the Design of an Executive Dashboard 2 min
  • Using Design Principles
  • Using Visual Design Principles for Executive Dashboards, Part 1 5 min
  • Using Visual Design Principles for Executive Dashboards, Part 2 4 min
  • Designing a Dashboard Pages
  • Designing an Executive Summary 4 min
  • Designing a Relational Program Page 4 min
  • Designing a Transactional Program Page 3 min
  • Designing a Digital Program Page 3 min
  • Ensuring Dashboard Usage
  • Gaining Initial Buy in on an Executive Dashboard 4 min
  • Taking Action to Facilitate Continued Usage from Executives 3 min

Curriculum56 min

  • The Importance of an Executive Dashboard
  • Defining the Importance of a Dashboard 2 min
  • Viewers of an Executive Dashboard 4 min
  • Designing with Your Team
  • Creating a Team for Building an Executive Dashboard 5 min
  • Understanding Previous Systems and Creating an Interview Guide 4 min
  • Asking Questions in an Executive Interview 4 min
  • Efficiently Designing an Executive Dashboard 2 min
  • Socializing an Executive Dashboard with Your Team 3 min
  • Finalizing the Design of an Executive Dashboard 2 min
  • Using Design Principles
  • Using Visual Design Principles for Executive Dashboards, Part 1 5 min
  • Using Visual Design Principles for Executive Dashboards, Part 2 4 min
  • Designing a Dashboard Pages
  • Designing an Executive Summary 4 min
  • Designing a Relational Program Page 4 min
  • Designing a Transactional Program Page 3 min
  • Designing a Digital Program Page 3 min
  • Ensuring Dashboard Usage
  • Gaining Initial Buy in on an Executive Dashboard 4 min
  • Taking Action to Facilitate Continued Usage from Executives 3 min

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