2. QSC: User Management and Account Settings

This e-learning provides an overview of all user management related actions in Qualtrics Social Connect, as well as videos and information on admin related account settings such as account security, integrations to other platforms, automations, audit trails and playbooks.

Objectives for this course:

1. Create new users, teams, and business hours schedules.
2. Compose User Roles to manage user permissions.
3. Assess and increase your account security.
4. Connect to other platforms used in your organization by leveraging our Integrations.
5. Compose Automation Recipes in order to automate certain actions.
6. Plan for expected or unexpected events using Playbooks.
7. Compose a welcome message and update your social profiles bio text using Profile Manager.
8. Investigate user actions with our Audit Trail.

We recommend taking Adding and Maintaining Data Streams before taking this course.