Implementing Inner Loop Feedback Systems

Curriculum42 min

• Creating Actions and Tasks
• Creating an Action 3 min

  creating an action, actions

• Demo: Creating an Action 1 min

  creating an action, actions

• Creating a Ticket Task 6 min

  creating a ticket, ticket task, creating a task

• Demo: Creating a Ticket Task 2 min

  creating a ticket, ticket task, creating a task

• Using the Follow-Up Page
• Admin Options 4 min

  follow-up page, ticket management

• Demo: Admin Options 2 min

  follow-up page, ticket management

• Frontline Options 2 min

  follow-up page, ticket management

• Demo: Frontline Options 2 min

  follow-up page, ticket management

• Building a Ticket Reporting Page
• Building a Ticket Reporting Widget 2 min

  ticket reporting, ticket reporting widget

• Sharing Dashboards 3 min

  ticket reporting, ticket reporting widget

• Demo: Ticket Reporting 3 min

  ticket reporting, ticket reporting widget

• Launching Inner Loop Feedback Systems
• Determining Who Needs to Know 1 min

  change management, closed-loop change management, launching closed-loop

• Communicating the Plan 3 min

  change management, closed-loop change management, launching closed-loop

• Training on the Process 3 min

  change management, closed-loop change management, launching closed-loop

• Supporting the Transition 2 min

  change management, closed-loop change management, launching closed-loop

• Highlighting the Impact 3 min

  change management, closed-loop change management, launching closed-loop