Evolving Your Team

Evolving Your Team

As CX programs evolve, so will the capabilities required of the CX team. Learn the new skills needed and how to federate your efforts across the organization.

Curriculum9 min

  • Essential Skills for CX Professionals
  • What Does a CX Team Do? 1 min
  • Skills Required For CX Program Evolution 4 min
  • A Federated CX Model
  • The Path to a Federated CX Model 4 min

Curriculum9 min

  • Essential Skills for CX Professionals
  • What Does a CX Team Do? 1 min
  • Skills Required For CX Program Evolution 4 min
  • A Federated CX Model
  • The Path to a Federated CX Model 4 min

Choose Your Experience

 

CoreXM

CustomerXM

EmployeeXM

BrandXM

ProductXM

Institute

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