Building And Distributing a CX Survey

Learn how to build and distribute a study so that customers have the opportunity to voice their perceptions and feelings about your organization.

Curriculum34 min

Adding Survey Questions
Creating a Survey Project 1 min
DEMO: Creating a Survey Project 1 min
Creating Survey Questions 4 min
Modifying Answer Choices and Question Options 2 min
DEMO: Creating and Editing Questions in Qualtrics 3 min
Using Survey Logic
Adding Skip & Display Logic 5 min
DEMO: Skip & Display Logic 2 min
Using the Survey Flow 3 min
DEMO: Using the Survey Flow 2 min
Distributing a Survey
Finalizing a Survey 2 min
Creating a Mailing List 2 min
DEMO: Creating a Mailing List 1 min
Preparing an Email Distribution 3 min
DEMO: Creating an Email Distribution 1 min
Managing Previous Distributions 2 min

Curriculum34 min

Adding Survey Questions
Creating a Survey Project 1 min
DEMO: Creating a Survey Project 1 min
Creating Survey Questions 4 min
Modifying Answer Choices and Question Options 2 min
DEMO: Creating and Editing Questions in Qualtrics 3 min
Using Survey Logic
Adding Skip & Display Logic 5 min
DEMO: Skip & Display Logic 2 min
Using the Survey Flow 3 min
DEMO: Using the Survey Flow 2 min
Distributing a Survey
Finalizing a Survey 2 min
Creating a Mailing List 2 min
DEMO: Creating a Mailing List 1 min
Preparing an Email Distribution 3 min
DEMO: Creating an Email Distribution 1 min
Managing Previous Distributions 2 min